• RMA in a nutshell Identifying a need to help care for miners who were injured while on duty, Rand Mutual (RMA) was founded in 1894 by three mining companies on the Witwatersrand as a non-profit mutual assurance company. Today RMA has grown to offer workmens'​ compensation benefits to the mining, iron, metal, steel and related industries ...
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THE JOB AT A GLANCE
As a UI Front End Developer, you will enable the business to accomplish their business objectives effectively and efficiently by designing, maintaining, and enhancing the IT systems, databases, and reports. The incumbent will also be required to guide and coach junior & intermediate developers.
Requirements
WHAT WILL YOU DO?
Design, develop and maintain systems
- Design, develop, enhance, and maintain computer systems
- Write technical specifications and documentation
- Participate and contribute to technical forums
- Continuously application optimization
- Implement and develop reports on MS PowerBi
- Conduct unit testing by producing unit tests for checking and identification of issues and challenges
- Write clean code following industry standards
- Review and guide Junior & Intermediate Developers to write efficient code
Engage with stakeholders and provide user support
- Provide user support on application systems
- Interface with users, management, external IT service providers
Conduct ongoing research for continuous improvement and innovation
- Perform research and development of ideas and concepts
- Recommend ideas and solutions to the business based on business specifications/BRS
Provide developers with support and coaching
- Provide junior and intermediate developers support and coaching
- Ensure that junior and intermediate developers’ solutions are in conformity with the system architecture
- Ensure junior and intermediate developers comply with standards and procedures
WHAT YOU'LL BRING TO THE TABLE?
- Knowledge of business policies, processes and procedures, legal compliance
- NQF Level 6: Relevant Industry Diploma in Information Technology or Degree in BSC
- 6 to 10 years’ relevant experience
- Development Certificate advantage
- Advance knowledge of HTML/ASP/Entity Framework
- Advanced knowledge of MVC
- Experience with Unit Testing
- Advanced knowledge & Experience of the Microsoft SQL 2019 and higher database technology, T-SQL
- Advanced knowledge & Experience of programming language in C# and JavaScript Frameworks.
- Advanced knowledge & Experience of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery) and web servers.
- Sound knowledge & Experience of Restful APIs and Microservices an advantage
- Knowledge of Angular Framework (advantage)
- Experience of Flutter (must have)
- 3 to 5 years working with mobile ass natively in IOS or Android
- Experience of React.JS (must have)
- Comfortable working with Redux
- Advanced knowledge & Experience of Entity Framework 6
- Sound experience in developing and maintaining new and existing Web APIs in C#
- Sound experience in developing and maintaining new and existing Web based applications
- Be able to work within a team
- Knowledge of designing, developing, enhancing, and maintaining system reports
- Ability to provide user support on application Systems
- Must be user oriented
- Driven and willing to learn
go to method of application »
THE JOB AT A GLANCE
As a UI Front End Developer, you will enable the business to accomplish their business objectives effectively and efficiently by designing, maintaining, and enhancing the IT systems, databases, and reports. The incumbent will also be required to guide and coach junior & intermediate developers.
Requirements
WHAT WILL YOU DO?
Design, develop and maintain systems
- Design, develop, enhance, and maintain computer systems
- Write technical specifications and documentation
- Participate and contribute to technical forums
- Continuously application optimization
- Implement and develop reports on MS PowerBi
- Conduct unit testing by producing unit tests for checking and identification of issues and challenges
- Write clean code following industry standards
- Review and guide Junior & Intermediate Developers to write efficient code
Engage with stakeholders and provide user support
- Provide user support on application systems
- Interface with users, management, external IT service providers
Conduct ongoing research for continuous improvement and innovation
- Perform research and development of ideas and concepts
- Recommend ideas and solutions to the business based on business specifications/BRS
Provide developers with support and coaching
- Provide junior and intermediate developers support and coaching
- Ensure that junior and intermediate developers’ solutions are in conformity with the system architecture
- Ensure junior and intermediate developers comply with standards and procedures
WHAT YOU'LL BRING TO THE TABLE?
- Knowledge of business policies, processes and procedures, legal compliance
- NQF Level 6: Relevant Industry Diploma in Information Technology or Degree in BSC
- 6 to 10 years’ relevant experience
- Development Certificate advantage
- Advance knowledge of HTML/ASP/Entity Framework
- Advanced knowledge of MVC
- Experience with Unit Testing
- Advanced knowledge & Experience of the Microsoft SQL 2019 and higher database technology, T-SQL
- Advanced knowledge & Experience of programming language in C# and JavaScript Frameworks.
- Advanced knowledge & Experience of multiple front-end languages and libraries (e.g., HTML/ CSS, JavaScript, XML, jQuery) and web servers.
- Sound knowledge & Experience of Restful APIs and Microservices an advantage
- Knowledge of Angular Framework (advantage)
- Experience of Flutter (must have)
- 3 to 5 years working with mobile ass natively in IOS or Android
- Experience of React.JS (must have)
- Comfortable working with Redux
- Advanced knowledge & Experience of Entity Framework 6
- Sound experience in developing and maintaining new and existing Web APIs in C#
- Sound experience in developing and maintaining new and existing Web based applications
- Be able to work within a team
- Knowledge of designing, developing, enhancing, and maintaining system reports
- Ability to provide user support on application Systems
- Must be user oriented
- Driven and willing to learn
go to method of application »
Purpose
- To effectively and efficiently process and adjudicate Funeral Fund Claims, within the scope of the Funeral Fund policy rules and prevailing legislation. Also, to enhance and improve customer experience through effective assessment of claims and meeting the requirements and expectations of the role set out below.
Requirements
Qualifications and Experience required
- Grade 12
- A National Diploma or Degree (minimum NQF level 5)
- Computer literacy: Advanced MS Word, Excel and Outlook
- Insurance Qualification (advantageous)
- 1-year industry experience (minimum)
- Regulatory Exam
Key Areas of responsibility
- Effectively and efficiently perform the function of a Funeral Claims Assessor:
- Assess all funeral claims for validity and process for approval
- Communicate outstanding requirements to brokers/clients on pending claims, according to the follow up process and procedures
- Adhere to a 24-hour turnaround time for all funeral claims
- Finalise each claim on system e.g. Correct claim status should reflect (Paid/Declined/Pending/Closed/Unclaimed)
- Draft and forward payment and repudiation letters for all funeral claims on the same day in which the claim was finalised
- Update notes with comments regarding the progress of the claim
- Ensure that the assessment synopsis is correctly executed under notes on the system and that the assessing decision is done in the correct format as set out in the process and procedures documents
- Assist with walk in clients when required
- Deal with complaints received on claims from clients/brokers
- Follow all referral criteria e.g. Forensics
- Ensure all scanned documents have been indexed correctly
- Management of notifications
- Follow up on notifications where full claims have not yet been received
- Management of the timeous finalization of claims
- Adherence to company standard operating procedures
- Ensure that the highest quality is maintained, and that the communication sent to clients/brokers is double checked for validity and accuracy
- Deal with claims assessing escalations
- Utilise validation tools as set out in the claims process e.g. XDS, VOPD etc.
Adjudicate and process payments for claims
- Adjudication and processing of funeral and death benefits including approval within authority limits.
- Adjudicating and processing payment of critical illness within authority limits.
- Adjudicate Permanent Disability claims.
Knowledge, Skills and Competencies required
- Knowledge of administrative and clerical procedures
- Telephone skills – Advanced
- System navigation skills – Intermediate
- Customer interfacing skills (face to face/written/telephonic) – Advanced
- Computer literate - MS Office - Intermediate
- Numeracy
- Knowledge of Customer Service principles and practices
- Multilingual
- Excellent Keyboard skills
- Good Administrative skills
- Good communication skills, verbal and written
- Ability to work under pressure, be target driven and meet deadlines
- Own Transport
- Valid Driver’s License
- Regulatory and Long Term Insurance Compliance procedural knowledge
- Timeous handling of work assigned.
- Availability of information to the manager for decision-making
- Applied Learning
- Building Customer Loyalty
- Contributing to Team Success
- Managing Work (includes Time Management)
- Initiating Action
- Stress Tolerance
- Decision Making
- Conflict Management skills
- Adapting and responding to change
- Following instructions and Procedures
- Learning and researching
- Relating and Networking
- Achiever
- Confidentiality
- Credibility
- Customer Service Orientated
- Friendly
- Objective
- Integrity & Honest
- Information and Information Management And Analysis Patient
- Project wide perspective
- Resilience
- Resourceful
- Self-motivated
- Driven
- Goal and target orientated
go to method of application »
THE JOB AT A GLANCE
- The Learning Design and Development Specialist will be responsible for designing, developing and maintaining functional e-learning programmes and assessments for all Business Units. You will also be responsible for the end-to-end management and involvement in projects by ensuring that all project deliverables are met in line with L&D processes.
Requirements
WHAT WILL YOU DO?
Design and development of learning material (storyboards):
- Design learning material by applying innovative techniques and best practices for effective delivery of content
- Design and maintain functional and technical learning programme content and assessments online
- Design e-learning material (storyboards)
- Design infographics, graphics, presentations and other
Development of learning material (products, systems, soft skills, compliance and technical):
- Develop e- Learning material to meet the defined and intended outcome of the training and suggest further action (i.e. observations)
- Interact with content stakeholders to ensure quality, timely and cost-effective content by obtaining their input
- Align learning material to meet best practices for adult learning
- Develop and maintain functional and technical learning programme content and assessments online
- Develop programme content in line with quality standards for quality implementation purposes
- Upload and test signed-off learning material on the LMS
Design and development of formative and summative assessments and pre-assessments:
- Ensure learner understanding of material/subject matter by designing and developing assessment tools (pre and post) to assess strengths and developmental areas
- Advise leadership on development issues based on the outcome of the assessments and provide reports to business on development gaps and completion rates
- Ensure that assessments meet the agreed quality standards
Project Management:
- Initiate requested project by arranging and conducting kick-off meetings with relevant stakeholders
- Conduct needs assessments on training needs as required/identified by business by asking relevant questions, why, how, what etc.)
- Consult with business areas to agree on reasonable and achievable deadlines
- Facilitate joint analysis and design sessions, conduct business interviews and other information gathering techniques in order to determine learning material requirements
- Develop and present a learning proposal and plan based on the needs assessment and make sound recommendations/provide effective and quality solutions to meet the identified need
- Implement training and development plans
- Plan and implement learning programmes
- Coordinate resources associated with the design, development, testing and implementation phases of course content to ensure quality deliverables
- Ensure that all proposals, training material, project milestones are signed off by the Learning and Development Manager
- Monitor achievement of project deliverables on a weekly basis and report on project status to the Learning and Development Manager
- Escalate any unresolvable queries/issues/challenges to the Learning and Development Manager once all attempts have been made to resolve the issues/contact the stakeholder
- Arrange and conduct a close-out session (Post Implementation Review) with project stakeholders to assess the effectiveness of the programme, 3 months after roll-out
Monthly reporting to L&D Manager and Exco, weekly one on one reports to manager (template) to manage projects:
- Compile monthly reports for submission to the Learning and Development Manager on the overall status of the project and its deliverables
- Attend and participate in team meetings and ad hoc meetings
WHAT YOU'LL BRING TO THE TABLE?
- NQF Level 7: degree in Information Technology/ Human Resources Development or Industrial/Organisational Psychology
- ODETDP is a must specifically with design and development modules
- 3 - 5 years in Learning and Development
- 5 - 7 years’ experience in design (story boarding) and development of e-Learning course material
- Multi-media experience – videos, graphic designing
- Corporate experience (adult education)
- Computer literacy Intermediate (MS Word, Excel, PowerPoint)
- Knowledge of NQF and SAQA requirements
- Project management
- Knowledge of design principles
- Ability to clearly articulate and translate designed material into learning material
- Knowledge of assessment principles
- Sound experience in designing and developing e-learning using authoring tools like Captivate, Articulate 360 and Adobe creative cloud
- Sound knowledge of Learning Management Systems
- Must be able to apply innovative methods and techniques to increase user engagement with digital learning platforms
- Ability to consult effectively with business stakeholders around training needs
Method of Application
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