Jobs at Salesworx Recruitment (Pty) Ltd

Job Description

• You will coordinate a wide range of activities, including sales administration, customer master data, pricing, consignment management, finance administration, events, logistics, and compliance.
• Acting as a central point of coordination, you help ensure efficient business operations while delivering outstanding service to both internal and external customers.

Job Responsibilities

SALES & COMMERCIAL SUPPORT

• Provide day-to-day administrative support to the Interventional Systems Sales team.
• Prepare customer quotations and support public and private tender submissions.
• Assist Sales Representatives with customer documentation, quotations, reports, and system-related queries.
• Support sales reporting and business analysis through Power BI and other reporting tools.

CUSTOMER & COMMERCIAL ADMINISTRATION

• Create, maintain, and update customer master data within SAP.
• Process customer creations, amendments, approvals, and supporting documentation.
• Maintain customer allocations, ship-to addresses, and prospect databases.
• Manage consignment agreements, approvals, customer signatures, and related documentation.
• Support Sales Representatives with consignment procedures and ensure compliance with company requirements.

PRICING & SYSTEMS SUPPORT

• Maintain SAP price files and implement approved pricing updates.
• Process customer-specific pricing and coordinate updates with Customer Service and IT.
• Generate quotations in Salesforce and provide first-line support to Sales Representatives.
• Coordinate Salesforce user access and liaise with system support teams when required. 

FINANCE, LOGISTICS & OPERATIONAL SUPPORT

• Raise purchase orders, process goods receipts, submit invoices, and follow up on supplier payments.
• Coordinate month-end purchase order closure and cost centre allocations.
• Support inventory administration, product returns, courier collections, and logistics activities.
• Coordinate on-boarding activities, business cards, SAP user requests, sales meetings, and provide general operational support where needed.

EVENTS & MARKETING COORDINATION

• Coordinate local and international training events, workshops, conferences, and exhibitions.
• Arrange travel, accommodation, visas, venue bookings, and event logistics.
• Coordinate promotional materials, supplier quotations, hospital branding, and marketing support activities.

COMPLIANCE & CONTINUOUS IMPROVEMENT

• Support audit activities, pricing approvals, and compliance documentation.
• Ensure adherence to company policies, quality standards, and regulatory requirements.
• Continuously improve administrative processes, document control, and filing systems while maintaining a strong customer service focus.

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Responsibilities

SUPERVISION & TEAM MANAGEMENT

• Provide day-to-day supervision, task allocation, and guidance to QA Team.
• Review work outputs for quality, accuracy, and timeliness.
• Provide coaching, performance feedback, and skills development support.
• Ensure quality tasks are prioritised and deadlines are met.

QUALITY PROCESS MANAGEMENT

• Management of Quality Management System Compliance for All Group of Companies in alignment with the requirements of ISO 13485 ensuring deadlines are not missed.
• Generation of KPI data, Trend analysis data and provision of reports timeously monthly and for Management Review. Follow up with all sites and departments on monthly KPI data metrics. Ensure data is provided as per approved KPI Metrics.

RISK MANAGEMENT

• Set Up Process and Risk Files and continuous maintenance and improvement of the system.
• Analysis of risk and implementation of corrective actions for Quality Management Systems. Support Teams with Product Risk Assessments in accordance with Group policies and procedures, ISO 13485 and statutory and regulatory requirements.
• Managing the Group Risk Management programs and databases in alignment with ISO 13485 requirements and ensure deadlines are not missed.
• Trend KPI data and provide report timeously for Management Review.

VALIDATION

• Managing and Maintaining Validation Schedules.
• Generate validation protocols and reports and support departments where applicable.
• Support in validation activities for areas under responsibility.
• Follow up with teams until completion of activities.
• Trend KPI data and provide report timeously for Management Review.

INTERNAL & EXTERNAL AUDITS

• Perform allocated internal audits as assigned;
• Managing the Group and individual site Internal Audit databases in alignment with ISO 13485 requirements and ensure deadlines are not missed.
• Support departments with investigations and determining root causes of nonconformities and ensure CAPAs process initiated where required;
• Trend KPI data and provide report timeously for Management Review.
• Support with External Audits as per allocated actions.

GENERAL

• Support with External Audits as per allocated actions.
• Reviewing and updating of Standard Operating Procedures and Quality Documents.
• General administrative duties including archiving, filing, issue of Quality Documents
• Training: Ensure assigned training is completed timeously; Provide training on areas under responsibility.
• Individual Quality Improvement Projects are assigned on an annual basis are completed in a timeous manner.
• Identify improvement areas in processes under responsibility.
• Recalls And Adverse Events: Support in processes where actions are assigned; Follow up on open recalls and Adverse Events and ensure on time closure.
• RAD CON, NRCS, ICASA License Applications: Support in processes where actions are assigned.
• Assistance with SAHPRA Applications: Support in processes where actions are assigned.

Requirements

Qualifications

• Matric (Grade 12).
• Degree: Science/ Medical / Biological/ Technical/ Quality (Preferred).

Experience required

• Advanced Computer Skills (MS Office – Word, Excel, Powerpoint, Teams) - Non-Negotiable.
• 2-5 years working experience in the medical industry – Non-Negotiable.
• Experience with data collection and trending.
• Experience with Quality Management Systems ISO 13485 or ISO 9001 or any other ISO standard – Non-Negotiable.
• Experience with Regulatory Affairs and understanding of regulations – Preferred.

Capabilities

• Highly organized, with attention to detail, producing and expecting highly accurate work within allocated timelines.
• Methodical and logical structure of executing activities.
• Excellent interpersonal skills.
• Ability to develop, lead, and maintain an effective action completion.
• Fluent in English, verbal and written;
• Ability to operate & communicate at all levels – verbally & in writing.
• Able to follow and issue verbal and written instructions.
• Flexible, conscientious approach.
• Logical approach to good problem solving and solution driven.
• Positive attitude, Energetic and able to work independently.
• Follow up skills and ability to be assertive in meeting deadlines.
• Willingness to learn and someone who has a hunger to grow and make a difference.
• Ability to work under pressure.

Benefits

• Salary: Market Related

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Job Description

KEY RESONSIBILITIES

• To sell and promote the products of the Company, to service and train users for the purpose of increasing and expanding the customer base.
• Establish and maintain strong working relationships with nurses, physicians and administrative personnel in every account.
• Provide professional and dependable after sale service to ensure customer satisfaction and long term reliability of all the Company’s products purchased
• Professional presentation of product features, benefits, and procedural application. Aggressively pursue new customers by listening to customer requirements and presenting appropriately to make a sale.
• Aggressively support all promotional activities initiated by the Company that are related to designated product specialities and product focuses.
• Responsible for the achievement of assigned annual sales targets Accountability for all samples provided by the Company; when, and as often as possible, turn over samples through sales to customers and manage consignment/demo stock in your possession and that of your customers
• Regularly report on the state of the market ie: competitor activities; new business prospects
• To acquire and expand knowledge of all products of the Disciplines as well as the application/uses thereof and to be fully conversant in order to provide excellent and efficient customer coverage and product know how.

Requirements

• A minimum education level of a National Diploma in Business/Marketing or Health Sciences with a preferred BComm qualification, or equivalent years experience within the Health sector as a Health Care Professional.
• A minimum of 2 to 4 years sales experience within similar industry (medical)
• High level of surgical procedural knowledge with good business acumen
• International/National recognised courses within the medical device industry is an advantage.
• Demonstrated previous success in sales, customer relationship development, product demonstrations.
• Good Product Knowledge of own disciplines with a good understanding of other medical disciplines would be an added advantage.
• Valid driver’s license with own reliable vehicle
• Fluent speaking in English, fluency in Afrikaans and an African language is an added advantage
• Excellent sales and negotiation skills
• Good communication and people skills
• Determination and the drive to work towards targets
• The ability to work well on your own and also as part of a team
• Good organizational and time management skills
• High interpersonal skills, good computer literacy, high aptitude for learning

Benefits

• Basic Salary
• Commission
• Fuel allowance 
• Car allowance 
• Cell Allowance
• Med Aid Contribution

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Job Description

• This is a genuine hybrid of finance and operations management. It carries full responsibility for the financial management of the business alongside operational control of stock, purchasing and administration.
• It is a senior position reporting directly to the Managing Director, sitting at the centre of how the business runs day to day. A capable admin team is already in place, so this role is the oversight, control and reporting layer, not the person doing every task. 

The Role 

• Financial management: monthly management accounts and board packs, cash flow, payment approvals, forex management (alongside the bookkeeper), financing facilities and P&L ownership.
• Doing this properly and on time is central to the role.
• Stock and purchasing: stock control and planning, ordering and lead-time management, costing and price lists, supplier and accessory negotiations.
• Operational control and reporting: oversight of the admin team, plus sales and service reporting and systems discipline (CRM). This reporting deliberately sits outside the sales function as an independent control point.
• Systems and improvement: identifying and implementing systems to automate manual work, with a real appetite for integrating systems and using technology and AI to make the business more efficient.
• This seat is built with a long-term trajectory in mind. For the right person it carries real leadership potential over time. Beyond the financial and operational skill set, we are therefore looking for someone who brings leadership potential and ambition, the ability to engage confidently with customers and senior stakeholders, and genuine discipline and ownership. The Finance / Ops Manager role must be earned and delivered first. Everything beyond that follows from it.

Requirements

• Financial qualification
• Min 5 - 6 years relevant experience
• Strong financial fluency - understanding of the right numbers, presented clearly
• Operational instinct - comfortable owning stock, purchasing and processing, not just reporting on them.
• Systems mined - curious about how systems talk to each other and keen on automation - technically capable and willing

Benefits

• R55,000 to R70,000 per month, candidate dependent.
• A senior, high-autonomy role in a stable, growing, 30-year-old business.
• A real opportunity to make a difference in an owner-run company, with a long-term path for the right person.
• Durban-based, in-office.

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Job Description

Areas of Responsibility

• Responsible for the sales of the Endoscopy and Urology range of products, including maintaining and growing existing business and expanding of sales within the assigned territory;
• Scheduling and attending appointments with existing and potential customers;
• Demonstration of products to Clinical personnel;
• Completion of weekly planner and activity report for submission to direct manager;
• Achieving Sales Targets;
• Responsible for networking with and development of relationships with new customers and managing existing customers;
• Counting and Management of consignment stock;
• Requesting and following up on quotations;
• General Administration associated with the position;
• All activities to be recorded on Force Manager CRM.
• Clear responsibility and accountability of the following SBU’s: Endoscopy, Omom, Fibroscan, Urology, Critical Care and Storz.

Responsible for Marketing Activities:

Marketing:

• Assist the National Product Managers with Journal clubs, workshops/ VISTA meetings and various conferences as needed;
• Assist the Sales managers with the Sales budgeting per territory for the SBU;
• Effective implementation of tactical and strategic plan;
• Effective marketing activities including congresses and customer workshops and educational events;
• Daily calls to customers and new prospects;
• Effective promotion of all products offered
• Sales Knowledge to allow for effective selling of product features and benefits;
• Evaluation, analyses and report on Competitors’ products, drive strategies and driving appropriate business responses.

Customer Relations:

• In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders;
• Build and maintain strong relations with all stakeholders, including customers, payors, government and employees in representing our full line of products and services;
• Attending to appointments with Customers and prospects;
• Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction;
• Assist when needed with Successful congresses and training workshops;
• Assist with Identifying the correct customers to attend product training to ensure an ROI;
• Manage relationships with all customers, prospects and key opinion leaders where needed;
• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management;
• Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.

Sales Reports and Administration:

• Achieve monthly and quarterly sales budgets for the SBU;
• Achieve annual sales budgets per SBU;
• Assist where need to attend to Daily Ariba/Trade world, tender input and quote requests;
• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;
• Monthly reports to the Sales Managers submitted before 5th of the month;
• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager;
• Compliance to regulatory SOP’s, SA Regulations and Code of Business Ethics;
• Maintain the Company’s ethical position.
• Effectively communicate and manage Company business conduct policies.

Training:

Sales Representative role:

• Maintain a high level of motivation to ensure marketing function is well implemented;
• Preparation and conducting of presentations at Sales Consultants’- and management-meetings;
• Assist Sales Managers with product queries and/or technical/clinical application information;
• Manage your portfolio by living the company values.

Training Events:

• Identify and implement educational events for customers to achieve growth;
• Manage the implementation of workshop activities with sales team and customers;
• Train new customers on the range of products as set out by your manager;
• Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth;
• Participate in company business and sales meetings and provide input to management;
• Attend and assist when needed for planning of all congresses identified.

Administrative Duties:

Reports:

• Adhere to credit policies and procedures of the group;
• Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities;
• Ensure all product and marketing activities comply with legal and ethical standards;
• Managing all company expenses within the marketing budget provided;
• Adhere to any legal or medical requirements and inform management of changed requirements;
• Submit monthly report to senior management and record all activities on Force Manager CRM.

Stock management:

• Assist with Stock rotation and slow-moving identification and returns;
• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;
• Management of consignment stock allocated to customers on request from Sales Managers;
• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;
• Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;
• Give effective feedback to Management on Consignment stock;

Requirements

Qualifications

• Grade 12 (Matric) is a minimum requirement;
• A relevant degree or diploma is an advantage;
• Any medical-management or -marketing qualification would be a definite advantage.

Experience Required

• Previous Sales experience;
• Medical experience is a preference and previous experience in a similar position such as Endoscopy, Urology, Critical Care or any experience in the Medical Industry would be an advantage;
• Knowledge of the target group of customers such as Stock Controllers, Pharmacy Managers and relevant Support Staff, will be an advantage;
• Clinical and product knowledge will be a definite advantage;
• Existing relationships with customer base will be a definite advantage;
• Computer literacy and proficiency on MS Office, specifically Excel (level 2 at least) and MS Word is a requirement for this position

Skills/Competencies

• Advanced planning and organizational skills;
• Excellent written & verbal communication skills;
• Excellent interpersonal skills;
• Negotiation skills;
• Project management skills;
• Knowledge of marketing analysis, practices, strategies, planning;
• Strong analytical, organizational and decision-making skills;
• Strong understanding of business and financial drivers;
• Strong influencing skills to present new ideas promoting collaboration and generate buy-in;
• Ability to work independently and as a team member, while using discretion in decision making and sound judgement in problem solving;
• Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement;
• High level of energy and stress tolerance required;
• Ability to work well under pressure and maintain positive, enthusiastic attitude;
• High level of motivation and vision and results orientated;
• Ability to work effectively in a team environment and build strong working relationships;
• Ability to work in a fast-paced environment and meet deadlines;
• Time management to be efficient;
• Work Ethics;
• Ability to travel extensively in the country and when needed to travel abroad;

Benefits

• Market Related basic salary
• Travel allowance
• Fuel Card
• Cell phone allowance
• 50% medical aid and provident fund contribution