Jobs at Salt Employee Benefits

Purpose

• The purpose of this role is to support the New Business Development department in achieving its targets by analysing data to identify trends, drive process improvements, and enhance customer satisfaction through innovative solutions and insightful reporting. The role involves collaborating closely with internal teams and clients to ensure the efficient coordination and smooth running of the department, while providing practical and effective solutions to challenges. It also requires ensuring that escalations are resolved promptly with the appropriate level of expertise, maintaining high standards of quality assurance across all reports and documentation, and fostering strong stakeholder relationships through clear communication, timely feedback, and effective management of client queries.

Responsibilities:

• Organize and coordinate meeting schedules for the new business development team on a weekly basis. These meeting will include external and internal clients which the team deals with daily.
• Attend and coordinate all administrative or any other query from clients daily and allocate the queries to the relevant consultant/manager or department within Salt EB.
• Act as the communication link between clients and the new business development team and coordinate with them the necessary responses to queries and follow-ups.
• Send through the necessary risk quote requests to the different insurance companies and analyze and coordinate the different risk quotes in accordance with the company policies.
• Follow-up and liaise with different risk providers regarding outstanding quotations. The SLA must be used as guideline to secure that risk providers act within certain periods.
• Submit the risk quotes to the relevant consultant/manager for approval and document the reason for the proposed risk benefits. Compile cost comparisons for clients regarding different risk providers and benefits. These comparisons must be of such a standard that it can be presented to the client to make an informed decision.
• Compile a Salt EB administration proposal on the quote system and submit for approval by manager.
• Send approved administration proposal to client an secure a follow-up date with client.
• Communicate and coordinate monthly meetings with the different insurance companies and communicate any changes in benefits to the new business development team.
• Building and develop relationships with external and internal clients and bring any need hat has been identify to the attention of the manager.
• Schedule Board meetings and coordinate dates for these board meetings in conjunction with the relevant Fund Consultant.
• Assist in the preparation of the Board meetings and Board packs and see to it, that it is send to all the relevant parties, within the agreed SLA’s.
• Send minutes to all Board members and follow-up on any outstanding issue, relevant to the minutes.
• Coordinate weekly reports from the consultants/manager and prepare and send to Salt EB Executive.
• Organize venues for meetings and any events that the new business development team needs to attend.
• Assist consultants/manager with flight, accommodation, car rental and any additional arrangements for meetings across the country. Submit to relevant authorize person in the team for authorization and submit to the relevant SALT EB person for finalization.
• General Administration, filing and updating.
• Complete proposal document and member summary for SALT EB within 48 hours after receiving all the necessary information. Any queries regarding outstanding requirements should be dealt with in 24 hours after receiving information.
• Ensure the attendance list is completed and filed according with FAIS requirements and that the parties meet all FAIS requirements.
• Writing reports, as and when necessary
• Daily administration to ensure efficient running of schemes
• Keep records of all written communication with clients and internal departments
• Assist with the coordination of external marketing events and the logistics thereof.
• Assist with the supply and distribution of marketing material.
• Assist with the development of events calendar with the marketing team.
• Attendance of industry events and networking sessions, as approved by the executives.
• Introduce client relations consultant to client. Explain process to client and defined the different roles each individual plays within managing the fund.
• Participate in work forums created by the employer such as Occupational Health and Safety and Employment Equity.
• Maintain and improve communication in the team to increase its efficiency and quality of work. This must be done in writing and followed- up telephonically.

Qualifications:

• Relevant Bachelor’s Degree
• 3 years’ experience in a similar position
• EB experience
   

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Purpose:

• The Junior Consultant supports new business development within the Salt EB Umbrella Funds, with a focus on acquiring participating employers for umbrella funds, group risk schemes, and group funeral schemes. This is a developmental role aimed at building foundational consulting and sales capability. The incumbent supports senior consultants in driving pipeline activity, preparing proposals, and assisting with employer onboarding. The role is not accountable for strategic deal-making or complex negotiations.

Responsibilities

• Support pipeline development through research, lead generation, cold outreach, and administrative coordination.
• Assist in the preparation of proposals, quotations, and supporting documentation.
• Coordinate and schedule employer meetings and presentations.
• Support senior consultants during client presentations and engagements.
• Conduct initial employer information gathering and basic needs analysis.
• Assist with onboarding processes in collaboration with internal implementation teams.
• Perform administrative tasks related to group risk and funeral scheme quotations.
• Maintain accurate and up-to-date CRM records and pipeline tracking.
• Ensure completeness and accuracy of all documentation submitted.
• Escalate complex queries or technical matters to senior consultants or management.
• Operate under the guidance and supervision of a Senior Consultant or Manager.
• Participate in strategic client engagements where new opportunities, fund expansions or benefit enhancements are identified.
• Identify cross-sell and upsell opportunities within existing participating employers.
• Provide market intelligence and competitor insights to management.

Client & Stakeholder Engagement

Primary engagement with:

• HR Officers
• Payroll Personnel
• Employer Administrators
• Supports senior consultants in higher-level client engagements.
• Does not independently lead client meetings or negotiations.
• No delegated authority for pricing or contractual negotiations.

Complexity & Autonomy

• Handles low to moderate complexity tasks.
• Works within defined processes, frameworks, and guidelines.
• Requires ongoing supervision and coaching.
• Pipeline development activities are guided and monitored by senior team members.

Performance Measures (KPIs)

• The role is measured on activity, support effectiveness, and quality of execution:
• Number of qualified leads generated and progressed.
• Accuracy and completeness of proposals and documentation.
• Contribution to successful onboarding of new employers.
• CRM and pipeline data integrity.
• Number of client meetings/presentations supported.
• Turnaround times on administrative and quotation tasks.
• Adherence to compliance and regulatory requirements.

Required Qualifications & Experience

• BCom/BA degree or relevant degree or qualification
• 1–3 years’ experience in financial services, employee benefits administration, or sales support
• Basic understanding of retirement funds and employee benefits structures
• Exposure to group risk and/or funeral schemes is advantageous
• FAIS compliance: either compliant or actively working towards compliance
• Strong administrative, organisational, and communication skills
• High attention to detail and ability to follow structured processes

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Role Overview

• The Fund Accountant is responsible for the fund accounting function of the SALT Umbrella Provident / Pension Funds. The Fund Accountant also assists in all operational matters as they relate to the management of the Fund Accounting portfolio.

Areas of Responsibilities

Operational
Banking

• Set up payments on banking, extract bank statements
• Check that bank statements are updated and bank reconciliations done accurately and on time.
• Cashflow management of funds and forecasting of cash requirements in line with the funds policy/ies.
• Oversee and enhance the relationship with the fund/s bankers.

Accounts

• Oversee and manage existing system controls and introduce new enhancements to streamline workflow and mitigate risk factors.
• Preparing and maintaining standard operating procedures.
• Development, implementation and management of effective financial controls.
• Preparation of fund accounts in line with the fund/s accounting policies and implementation of any changes.
• Ensure adherence to the Service Level Agreement (SLA) of the fund/s.
• Checking all monthly reconciliations (Accounts Receivable & Accounts Payable).
• Preparation and review of monthly working papers reating to ledger accounts (GL).
• Ensuring that all systems in the department are in a working condition.

Investments

• Liaising with fund managers, brokers, and custodians to communicate information and resolve issues on a timely basis.
• Monitor and control investment / disinvestment with the respective Investment Managers.
• Prepare monthly investment reconciliations.
• Ensure accurate loading of daily unit prices
• Ensure accurate loading of cashflow unit prices
• Ensuring Investments are balanced accurately (ALM).

SARS

• Submission of monthly EMP201 and Bi annual 501 recons
• SARS queries and resolution

Audit

• Planning and coordination of the audits to ensure the audit function is executed on a timely and efficient basis.
• Checking of audit files and working papers for submission to the Fund Accounting Manager.
• Preparation of the annual financial statements.
• Providing responses on audit requirements ensuring all audit issues are resolved, and all compliance issues are met.
• Implementing recommendations from the auditors.
• Electronic submission of financial statements to the FSCA.

Valuation

• Preparation of member data pertaing to the the valuation of the fund/s.
• Liaising with the actuary for the timeous valuation of the fund/s.
• Implementing recommendations from the valuator.

Legislative
Provide oversight in the Compliance Management function to ensure that:

• the company compliance framework and policies are properly embedded and implemented in the business.
• there is regular reporting on compliance breaches and progress on mitigation and management plans.
• administrative penalties as a result of compliance breaches are minimised.
• Monitor the performance of Compliance operational activities within Salt EB to minimise compliance risk through adherence to policies, procedures, and guidelines and in accordance with regulatory requirements.
• Working closely with the management to ensure that all key risks are identified and are adequately communicated to the relevant business owners.

Reporting

• Preparing monthly management accounts, cashflow statements and investment recons.
• Drafting of the annual budget for the fund/s and monthly tracking of the fund/s income and expenses against the budget.
• Provide relevant information for the preparation of fund/s board packs.
• SARB and C48 reporting
• Ensure that quarterly Reg 28 compliance reporting is accurate
• Communicate to management with regard to any fraudulent activities and misrepresentation of information.

Customer

• Ensure adherence to customer and service provider SLA’s.

People

• Assist administrators with accounting issues.

Education & Qualifications

• Com. Accounting Degree or similar qualification.

Essential Knowledge, skills and Experience

• Excellent Excel skills, must be able to do V-Lookup, pivot etc.
• FICA awareness training.
• At least 3 years employee benefits / retirement fund administration experience specifically in a similar role.
• A good knowledge of pension fund legislation, (specifically Section 13A), regulations and guidelines.
• Everest experience will be advantageous.
• Good knowledge and understanding of unitisation.
• Good knowledge of Microsoft Outlook and word.
• Excellent numerical skills with attention to detail and accuracy.