Jobs at Senwes

DUTIES AND RESPONSIBILITIES OF THE JOB

Management of Internal Sales Office

• Ensure the smooth running of the internal sales office at all times.
• Assist Internal Sales Coordinators with queries and provide resolutions.
• Handle telephone inquiries, order reception, pricing, and quote assistance to Regional Sales Managers.
• Oversee Internal Sales staff training, ensuring they remain up-to-date on their roles.
• Maintain the highest level of service to all customers, internal and external.
• Supervise and motivate employees, providing constructive feedback.
• Manage employee performance and development, including succession and personal development plans.

Pricing and Quotes Management

• Ensure accurate and up-to-date price lists are maintained and communicated.
• Oversee import implement quotes and sign-off.
• Review quotes, repairs, and invoicing for dealer repairs in a timely manner.
• Coordinate pre-season orders and rebate handling.

Reporting and Administrative Functions

• Ensure accurate and timely reporting from the Internal Sales department.
• Monitor filing and signing of delivery and credit notes.
• Support National Product Manager and assist with backorder management and reporting.
• Generate and check monthly and daily sales reports.

Warranty Management

• Ensure warranties are processed in accordance with company policy.
• Oversee warranty claims, from customer order to resolution.

Debtor Management

• Update age analysis and follow up on overdue receipts.
• Manage credit limits, debtor queries, and FICA compliance.
• Liaise with ACS and Legal regarding debtor and FICA matters.

Requirements:

• At least 3 years in a similar role within the agricultural market, telesales, and administration, with 2 years' experience in debtor management.
• National Senior Certificate
• Computer Literate.
• Strong attention to detail and commitment to maintaining accuracy and accountability in all aspects of the job.
• Ability to work independently and in a team environment.

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Responsibilities:

Responsible for reactive maintenance

• Respond promptly to equipment breakdowns and control system faults to minimise downtime.
• Diagnose and resolve issues in control systems, instrumentation, and automation equipment using diagnostic tools and technical documentation.
• Perform emergency repairs on critical systems such as PLCs, SCADA, and field instruments (temperature, pressure, flow sensors).
• Maintain accurate records of reactive maintenance activities, including fault analysis and corrective actions.

Responsible for planned maintenance

• Conduct routine inspections, calibrations, and preventive maintenance on instrumentation and control systems to ensure optimal performance.
• Develop and follow maintenance schedules for key assets, including sensors, actuators, and control loops.
• Ensure compliance with regulatory standards by documenting calibration and maintenance activities.
• Monitor the performance of control systems and recommend adjustments to prevent unplanned downtime.

Responsible for system development and continuous improvement

• Collaborate with engineering and operations teams to identify opportunities for control system enhancements.
• Implement system upgrades, modifications, and process improvements to increase efficiency and reliability.
• Participate in the design and commissioning of new control and instrumentation projects.
• Develop and document standard operating procedures (SOPs) for control system operation and maintenance.
• Provide feedback and technical support for the integration of new technologies and automation solutions.

Requirements

• Bachelor’s degree in chemical or industrial engineering, or another B.Eng. degree with experience in process analysis and -optimization.
• 2 - 3 years’ experience at a consulting firm as an industrial engineer and project manager AND / OR 2 - 3 years’ experience in the industrial environment as an industrial engineer and project manager.

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DUTIES AND RESPONSIBILITIES OF THE JOB

• Establish and maintain good relations with customers and suppliers.
• Process, handle, record and report specific customer needs.
• Handle customer queries and complaints.
• Identify and report lost sales.
• Assist in promotions, farmers days, demonstrations, and agricultural shows.
• Participate in the marketing of specific agent brands.
• Perform counter sales.
• Provide efficient after sales service in line with policies and procedures.
• Promotes sales through telephonic sales, related part sales and exhibits.
• Identify and report lost sales.
• Comply with Health and Safety regulations.
• Keep the workplace in a presentable condition.
• Merchandise, Pack and Pick stock on shelves.
• Build exhibits.
• Perform ongoing stock balancing, and participate in quarterly stock taking.

Requirements

• National Senior Certificate
• At least 2 year relevant spares sales experience
• Technical knowledge of equipment and machinery
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to maintaining accuracy and accountability in all aspects of the job.

go to method of application »

DUTIES AND RESPONSIBILITIES OF THE JOB

• Establish and maintain good relations with customers and suppliers.
• Process, handle, record and report specific customer needs.
• Handle customer queries and complaints.
• Identify and report lost sales.
• Assist in promotions, farmers days, demonstrations, and agricultural shows.
• Participate in the marketing of specific agent brands.
• Perform counter sales.
• Provide efficient after sales service in line with policies and procedures.
• Promotes sales through telephonic sales, related part sales and exhibits.
• Identify and report lost sales.
• Comply with Health and Safety regulations.
• Keep the workplace in a presentable condition.
• Merchandise, Pack and Pick stock on shelves.
• Build exhibits.
• Perform ongoing stock balancing, and participate in quarterly stock taking.

Requirements

• National Senior Certificate
• At least 1 year relevant spares sales experience
• Technical knowledge of equipment and machinery
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to maintaining accuracy and accountability in all aspects of the job.

go to method of application »

Responsibilities:

• General Administration.
• Compile self-audit reports monthly.
• Complete all relevant reports on daily, weekly and monthly basis.
• Ensure correct filing, process and quantities of Stock Control.
• Ensure effective control of stock cards with stock quantities.
• Ensure that all email/telephonic enquiries are referred and followed up.
• Manage and report on spending against budget.
• Manage consignment stock admin.
• Monthly reporting on marketing events and promotion projects involved.
• Contract performance management plans with staff.
• Develop staff to full potential.
• Ensure and support candidates during Inhouse training.
• Identify potential for accelerated development.
• Manage and control staff.
• Support candidates during development process.
• Manage Budget in the Warehouse Environment.
• Achieving actual result set for Warehouse.
• Set of Marketing plan with actions.
• Manage Sales in the Warehouse Environment.
• Ensure customer service.
• Manage stock in store.
• Monitor security and safety.

Requirements:

• National Senior Certificate.
• At least 2 years relevant experience in a store environment, with one year on a supervisory level. 
• Relevant Agricultural product knowledge.