Jobs at South African National Parks (SANParks)

Requirements

• Grade 12 (Matric)
• 1-2 years’ practical work experience in General worker tourism/ hospitality environment.
• Communication skills both written and verbal.
• Basic understanding of customer service principles to interact politely and professionally with guest.
• Knowledge of first aid and safe working procedures.
• Hygiene skills and Room attendant will be added advantage.
• Knowledge of SANParks Act as well as safety regulation and code of conduct.
• Working well in a team environment.
• Understanding of accepted tourism standards

Responsibilities

• Perform routine and deep cleaning of public areas such as reception area, lobbies, corridors, elevator, lounges, restrooms, conference facilities and other guest-accessible spaces as per workflow chart and schedule.
• Provide clear handover to colleagues on the next shift.
• Report technical and maintenance problems and perform minor maintenance tasks.
• Hand over any lost property to housekeeping management.
• Sign off daily work schedule.
• Use equipment as per manufacture’s specifications.
• Use chemicals according to set standards.
• Control inventory items.
• Assist with the collection of supplies when necessary.
• Assist with room attendant work I hotel and chalets.
• Ensure sufficient supply of stock to guest unit.
• Ad hoc duties as instructed by supervisor

Closing Date

02 March 2026

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Requirements

• Degree in Environmental Management, Environmental Science, Sustainable Development or Planning (NQF Level 7).
• A Post Graduate degree will be an added advantage (NQF Level 8).
• Registration as an Environmental Assessment Practitioner with the Environmental Assessment Practitioners Association of South Africa (EAPASA).
• Minimum four (4) years’ experience in the Environmental Management Field, with specific experience in environmental impact assessments and reporting, environmental compliance/control auditing, EIAs linked to development and water & waste management. Working within a Protected Area environment will be an added advantage.
• Experience with municipal planning processes will be an added advantage.
• Valid Code 08 (B) driver’s license.

 RECOMMENDED KNOWLEDGE AND EXPERIENCE:

• Broad knowledge of impacts associated with a range of development types in different sectors.
• Experience with developing and monitoring against an Environmental Management Systems will be an added advantage.

KEY ATTRIBUTES:

• A genuine interest in and understanding of environmental issues, relevant legislation, and international best practice within a Protected Area.
• Effective Team Player and Self-Management.
• Proven experience with compliance; monitoring, auditing, and reporting, including conducting EIAs.
• Excellent communication (verbal and written) (English).
• Good working knowledge of MS Office software package.
• Good team-working; networking and influencing skills.

Responsibilities

• Assess and evaluate proposed developments, EIA applications and activities within the buffer areas of Kruger National Park.
• Conduct and report on compliance monitoring with environmental legislation including NEMA, NEMBA, NEMPAA, NWA.
• Assist with the implementation of the Environmental Management System for Kruger National Park.
• Support Environmental Impact Assessment processes to ensure adherence to all environmental related legislation and standards.
• Conduct environmental auditing of development and operational activities within areas that are part of the Great Limpopo Transfrontier Conservation Areas (GLTFCA) Cooperative Agreement.
• Assessing strategic planning instruments such as municipal integrated development plans, spatial development frameworks.
• Stakeholder management and advising and liaising with internal/external departments, partners, and regulatory bodies.
• Assessing, analysing, collating, and communicating environmental performance data and reporting information to internal staff, clients and regulatory bodies.
• Ensure that all Environmental reporting is aligned with standards, guidelines and schedules.
• Investigate environmental incidents and EMS inefficiencies and make recommendations to the General Manager: Regional Integration and Planning.
• Communicate awareness about environmental legislation requirements and procedures.
• Support the development and review of management plans.
• Assist with internal and external reporting requirements.
• Assist with the implementation of the GLTFCA Cooperative Agreement.
• Perform administration and finance management.

Closing Date

27 February 2026

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Requirements

• National Diploma in Hotel Management, Tourism or Hospitality Management.
• Two (2) years’ operational experience in housekeeping or front office.
• Two (2) years’ experience in a supervisory or management position of a rest camp, 3 -star lodge or hotel operation.
• Computer literacy, MS Word, Excel and Power Point.
• Code 8 valid driver’s licence (essential).
• Knowledge of Occupational Health and Safety, Reservations & Front Office Systems .
• A sound understanding of Eco-tourism, Sustainable Tourism, Customer Relations Management, Tourism & Service industry and Housekeeping.
• Good knowledge and understanding of the Tourism Industry and related legislations.
• The following soft skills are also highly important, namely, communication (verbal and written), customer service, financial management, conflict management, diversity management, leadership skills, project management and interpersonal skills.

Added Advantage:

• Bachelor’s Degree in Hotel Management, Tourism or Hospitality Management.
• PDP

Responsibilities

• Supervision of day-to-day activities in various tourism outlets
• Sorting out of all operational problems/challenges in tourism outlets
• Managing all relevant staff to ensure that the courteous and efficient welcoming and departure procedure for guests are carried out.
• Effective customer service by anticipating, meeting and exceeding the guests’ expectations utilizing the CRM system.
• Ensure that Tourism Property Management System and Front Offices processes align with operational and procedural policies.
• Responsible for the Front Office and Access Control administration daily in accordance with laid down procedures. Including financial management, asset management and inventory control SOP’s
• Monitoring income and expenditure and manage budget efficiently.
• Ensuring effective maintenance of tourism infrastructure, gardens and grounds to the highest standards.
• Ensure compliance and adherence to OHS standards and regulations. Ensure the security, health and safety of guests and staff.
• Supervision and development of staff that includes the planning of work schedules, evaluation of work and determining of training requirements.
• Assist with the development of new tourism products and the marketing of the park and its facilities.
• To ensure that the vehicle under their control is managed according to policy, including log sheet and administration of this.
• Be on-call outside normal working hours to take charge of any emerging crisis affecting visitors and staff.
• Responsible for HR related matters including administration of attendance registers.
• Compliance to all SANParks SCM financial SOP’s.
• To act in the absence of a Hospitality Services Manager when delegated.
• Ad-Hoc duties as per instruction of line manager.

Closing Date

26 February 2026