Jobs at SydSen Recruit

Key Responsibilities

• Warranty Claims Processing: Submit and track warranty claims with Stellantis, ensuring they meet all manufacturer guidelines.
• Documentation & Compliance: Review repair orders, technician notes, and invoices to confirm warranty eligibility and compliance.
• Communication with Stellantis: Liaise with Stellantis representatives regarding claim approvals, rejections, and audits.
• Collaboration with Service Team: Work closely with service advisors, technicians, and parts personnel to gather accurate information for warranty submissions.
• Parts Return & Inventory Management: Ensure that all replaced parts are returned as per Stellantis' policies and maintain accurate records.
• Record Keeping & Reporting: Maintain detailed documentation of all warranty transactions, including parts replaced, labor costs, and claim statuses.
• Policy Updates & Training: Stay informed about Stellantis’ latest warranty policies and procedures, and assist in training staff on warranty claim best practices.
• Customer Support: Assist customers with warranty-related inquiries and explain warranty coverage as needed.

Requirements & Qualifications

• Experience: Minimum 2 years of experience as a Warranty Clerk in a Stellantis dealership or service center.
• Technical Knowledge: In-depth understanding of Stellantis warranty claim procedures, policies, and dealership management systems.
• Software Skills: Proficiency in Stellantis warranty processing systems (e.g., DealerCONNECT, MOPAR warranty systems).
• Attention to Detail: Strong analytical skills to verify claim accuracy and prevent rejections.
• Communication Skills: Ability to professionally interact with Stellantis representatives, technicians, and customers.
• Organizational Skills: Ability to manage multiple claims, meet deadlines, and maintain detailed records.
• Education: High school diploma or equivalent (certifications in automotive administration or service operations are an advantage).

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Responsibilities:

• Maximise leads and repeat business.
• Achieve sales targets (units/gross profit).
• Manage sales processes and customer communications efficiently.
• Maintain an up-to-date customer database.
• Demonstrate product knowledge of the brand and competitors.
• Present and display vehicles professionally, ensuring smooth handovers and after-sales follow-ups.
• Upsell accessories, services, and optional extras.
• Attend training courses and comply with operating regulations.

Requirements:

• Grade 12 certificate.
• 2 to 5 years of sales experience in the motor dealership industry.
• Premium brand sales experience is highly advantageous.
• Valid driver’s license.
• Fully bilingual.

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• Background in Financial Admin with experience in Creditors; Debtors and Bank Reconciliations
• Evolve experience
• Immediately available to start
• Willing to work on a 3-month temp basis
• Automotive experience (beneficial)

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Key Responsibilities:

• General Ledger Maintenance: Maintain and update the general ledger by posting daily transactions and reconciling accounts.
• Accounts Payable & Receivable: Process invoices, payments, and receipts. Manage supplier and customer accounts, ensuring timely payments and collections.
• Bank Reconciliation: Perform regular bank reconciliations to ensure consistency between financial records and bank statements.
• Financial Reporting: Prepare monthly, quarterly, and annual financial reports, including balance sheets, profit and loss statements, and trial balances.
• VAT & Tax Compliance: Ensure VAT returns are prepared and submitted in a timely manner, and assist with other tax compliance duties as needed.
• Payroll Support: Assist with payroll processing, including calculating salaries, benefits, and deductions, and ensuring compliance with labour laws and tax regulations.
• Account Reconciliation: Reconcile accounts and resolve discrepancies by investigating and correcting errors in a timely manner.
• Record Keeping: Ensure proper filing and documentation of financial transactions, maintaining organised and accurate records for auditing purposes.
• Client Liaison: Provide clients with financial information and respond to any queries they may have regarding their accounts or transactions.
• Ad Hoc Tasks: Assist the finance team with various accounting tasks, such as month-end closing, budgeting, or special projects.

Key Requirements:

Education:

• A relevant undergraduate degree or diploma in accounting, finance, or a related field.
• A qualification such as an Accounting Technician (AAT) or similar would be advantageous.

Experience:

• Minimum of 2 years’ experience in bookkeeping or accounting.
• Experience with accounting software (e.g., QuickBooks, Xero, Sage) and MS Office (Excel, Word).