Jobs at Telkom

Core Description

• Provide subject matter expertise on Occupational Safety, Health & Environmental management to Telkom Group and its Subsidiaries, and employees in the region.
• Enforce and ensure compliance to Safety and Environmental Acts and other applicable legal requirements and Telkom Group SHE policies, standards, and processes by conducting site audits & inspections and contractor management.
• Execute OHS related risk management activities in the Region, conduct OHS training for employees and contractors and Injury on Duty (IOD) process management. 

Job Responsibilities

Stakeholder Engagement:

• Internal: support regional Executives & Management team and assist in setting up SHE structures in the region.
• External: Engage with external customers (such as Department of Labour, service providers and contractors to ensure safety requirements are met.

SHE compliance Audits and Inspections

• Develop regional Audit plan based on regional high-risk areas and non-compliances.
• Conduct audits, inspections and risk assessments for the region, compile and submit audit report to management/ safety committee/ clients.
• Identify long outstanding or recurring non-compliances.
• Monitor compliance progress/receive notice of intent.

Contractor Management

• Conduct contractor SHE audits, and enforce OHS compliance with regulatory requirements, and Telkom policies and procedures.
• Review and approve safety documents and safety files for contractors.
• Develop and monitor contractor compliance programme.

Provide SHE Subject Matter Expertise

• Identified and evaluate training needs, in conjunction with the HRBPs.
• Lead and support regional safety starts with me campaigns and safety improvement initiatives.
• Keep abreast of Safety, health & environment legislation and regulations and advise business.
• Develop and review Telkom Group SHE procedures and standard operating procedures and enforce compliance.

IOD management

• Facilitate and lead the investigations investigation and root cause analysis as per the Incident Investigation and Reporting procedure.
• Ensure that the Injury on Duty (IOD) procedures are complied with, and that IOD documentation is timeously submitted to the Compensation fund. 
• Assist and support HRBPs and line management on wellness days. 

Core Competencies

Functional Knowledge

• Occupational Health and Safety Act; COID Act; Environmental Management Act; Incident Management; OHS Legislation and Legislative Terminology; Governance Compliance; Disaster Recovery and Business Continuity Planning; Report Writing; Deep and proven knowledge of Workplace industry best practices and trends; Risk Mitigation

Functional Skills

• Conflict management; Auditing and Risk Management techniques; Disaster recovery techniques; OHS and security performance metrics; OHS Risk Management; Policy and Process Management; Resource Management and Scheduling; Financial Acumen including budgeting; Strategy & Sustainability Inspirational Leadership; Business Performance and Delivery; Interpersonal; Corporate Governance & Compliance; Personal Mastery

Competencies (Behaviour)

• Professionalism; Integrity; Emotional maturity; Trustworthiness; Team player; Managing tasks; Seizing opportunities; Challenging ideas; Showing composure; Values Aligned with company Values

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 3 Years relevant experience

Additional Information

Experience:

• Relevant experience in Occupational Health, Safety, Health and/or Environment Management.

Special Requirements

• Valid Drivers license
• Ability to work long hours as and when required
• Willing to travel

Physical Requirements

• None

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Core Description

• To ensure accurate and timely management of 3rd party and internal channel commission payments through compiling reconciliations, validating claims and invoices, maintaining compliance with agreements, and tracking financial performance across various channels.
• This role is key to supporting internal and external stakeholders, including auditors, by maintaining transparent, audit-ready records and enabling accurate reporting and financial controls within Openserve’s channel partner ecosystem.

Job Responsibilities

Reconciliation & Reporting

• Compile accurate reconciliation statements for 3rd party channels as per commission agreements and incentive letters.
• Prepare, validate and distribute reports for invoicing, and ad hoc reports.
• Maintain and organize all calculations and reports on shared drives.

Query Management & Stakeholder Support

• Receive, investigate, and resolve commission or incentive queries from internal teams, third parties, and auditors.
• Ensure timely, structured feedback and maintain clear records for all engagements.

Commission Processing & Payment Accuracy

• Track and reconcile expenses and commission payments for various channels.
• Validate dealer invoices for VAT compliance and alignment with Openserve requirements.
• Process input journals and submit accurate data for monthly provisioning and payment tracking.
• Check and validate completed orders for incentive payments.

Clawback & Adjustment Handling

• Manage clawback verifications, approvals, and rectifications in line with Delegation of Authority.

Policy & Process Development

• Contribute to the design, implementation, and maintenance of policies, procedures, and guidelines related to commissions, incentives, and clawbacks.

Team & Performance Management

• Lead and manage team performance through setting standards, coaching, feedback, and corrective actions where necessary.
• Foster a culture of accountability, accuracy, and continuous improvement.
• Campaign management & channel support.

Core Competencies

Functional Knowledge

• Business Structures; Dealer and Third-Party Agreements; Commission & incentive payments; Order management systems. Reconciliation; Process Development; Computer Software; Analytical; compliance and audit support; VAT Compliance; Financial Reporting; Audit Readiness

Functional Skills

• Customer Relationship Management; Team Participation; Reconciliation Analysis; Analytical; Communicating; Decision Making; Problem Solving; Business Acumen

Competencies (Behaviour)

• Motivated; Proactive; Analytical; Detail-oriented; Accountable; Deadline-driven; Collaborative team player with customer-centric mindset; Able to manage high workloads under pressure with accuracy

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 3 Years relevant experience

Additional Information

Qualifications:

• Qualification in Finance, Accounting, or related field.

Special requirements:

• Working knowledge of 3rd party agreements and channel commission processes.
• May be required to work after hours during peak reconciliation or reporting periods.

Special Requirements

• Valid Drivers license

Physical Requirements

• None

Key Stakeholders

• Internal and external finance teams
• 3rd party channels
• Sales
• Audit
• Commercial and Legal teams