Jobs at Teraco

Description

• Elicit & document business requirements
• Create and develop functional requirements of systems to improve quality, performances, external interfaces, and constraints
• Translate requirements in a format suitable for Teraco's developers or third party service provider developers to understand
• Working with the Business Systems Test Analyst in ensuring applications are developed & tested according to spec
• Staff coaching of Internal Business Application

MAIN FUNCTIONS OF THE JOB

Create and design specifications

• Gathering, validating, and documenting various system information and needs Serve as the intermediary and interpret requests from business/product owners
• Participate and run workshops & meetings alongside business owners
• Assess and analyse the business implications involved

Document the requirements for approval by requesters

• Manage requirements and ensure they are stored
• Establish requirements baseline and timelines for development delivery
• Supervise requirements traceability information and record requirements status in the course of the development
• Monitor changes to baseline requirements with the use of effective application of change control processes and tools
• Maintain and verify requirements specifications accordingly
• Participate in the System Development Life-Cycle
• Quality assurance and testing on all internally developed applications
• Make contributions in the development of Test Plans;
• Perform test execution when required;
• Support the Business Applications Manager & Test Analyst in establishing testing methodologies;
• Own the business requirements tickets and ensure the spinr tickets correlate. Ensure the Ozone business requirement tickets are organized, up to date and appropriate level of detail for decision making. Ensure users/ requestors have clear indication on status and are regularly updated.
• Compile test and release communication for business users, for user acceptance testing and go-live releases
• Own business system training, re-education and understanding of functionality of all users.
• Ensure that the ISO 27001 best practices are implemented in all aspects of responsibility.

Requirements

Job Competencies

• Create, document and manage Business Requirement Specifications;
• Technical Understanding and able to make recommendations:
• Understands basic Internet and client/server architectures;  
• Possesses basic knowledge of development;
• Accurately employs development methodology and system tools

Project experience:

• Manage and execute a Project and plan;
• Understand and able to clearly articulate roles, project goals, and timelines;
• Proactively carries out project support /administrative functions;
•   Establishes responsible deadlines and personal work plans and manages time effectively

QUALIFICATIONS AND EXPERIENCE

• Grade 12
• BCom Informatics or BSC Degree
• Diploma in Business analysis preferred
• Minimum of 3 years' experience in Business Systems Analysis
• Experience working in a Agile focused environment
• Good understanding of SDLC
• Mendix development platform exposure (Advantage)
• Computer literacy Microsoft office skills essential
• Good communication and reporting skills.
• Both verbal and written  
• Drivers License

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MAIN FUNCTIONS OF THE JOB

• Develop and deliver training programs: The Technical Training Manager designs and delivers training programs that enhance the technical skills of employees. This involves creating learning objectives, developing training materials, and delivering training sessions
• Evaluate training effectiveness: The Technical Training Manager assesses the effectiveness of training programs by analyzing feedback from participants and evaluating the impact on employee performance.
• Develop training materials: The Technical Training Manager creates training materials such as manuals, presentations, and other resources that support the training programs.
• Keep up-to-date with industry developments: The Technical Training Manager stays current with developments in the industry and incorporates this knowledge into training programs.
• Identify training needs: The Technical Training Manager identifies the technical training needs of employees and develops programs to address those needs.
• Collaborate with other departments: The Technical Training Manager collaborates with other departments to ensure that the training programs align with the organization's goals and objectives.
• Use technology for training: Technical Training Manager uses technology to deliver training programs, such as online learning modules, virtual reality, and simulation tools.
• Maintain training records: Technical Training Manager maintains training records and provides reports on training activities and outcomes.
• Manage training budgets: Technical Training Manager manages the training budget, ensures that training costs are within the allocated budget, and identifies opportunities to reduce costs without compromising the quality of training.
• Provide technical support: The Technical Training Manager provides technical support to employees to help them apply their newly acquired technical skills in their job roles.
• Overall, a Technical Training Manager plays a critical role in ensuring that employees have the technical skills and knowledge needed to excel in their job roles.

Requirements

SKILLS REQUIREMENT

• Good verbal and written communication skills
• High energy level
• Ability to read and understand data centre design documents, processes and procedures
• Good planning skills
• Proactive problem solver and quick response to potentially critical situations
• Ability to work independently & a positive team player
• Conducts oneself professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• Review, maintain, comprehend, and follow Work Plans, Sequence of Operations, Standard Operating         
• Procedures, and Process Flow Diagrams

QUALIFICIATIONS AND EXPERIENCE

• Matric qualifications
• Knowledge of electrical solutions i.e. AC/DC, Single Phase, 3-Phase is preferred.
• 5+ years relevant working experience
• Advance Microsoft Office skills
• Certified Data Centre Professional
• Full understanding of a data centre infrastructure and environment
• Own transport. Note: may include travel to various sites. Local via own transport.