Jobs at The Michaels Companies, Inc

We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Complete truck unload and merchandise duties throughout the store. Help customers shop and find what they are looking for. Deliver friendly customer service.
Major Activities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Participate in truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Participate in the planogram process (POG’s) in both SBA and seasonal to ensure they are complete timely and accurately
• Participate in the AD set process on scheduled Sundays
• Adhere to visual merchandising standards to ensure delivery of our brand promise to the customer
• Merchandise recovery and go-backs
• Help maintain seasonal sets and the feature space to our visual merchandising standards on a daily and weekly basis
• provide a well merchandised and in-stock store for the customer to shop
• Acknowledge customers, help locate product and provide solutions
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Support shrink and safety programs
• Perform Store In Stock Optimization (SISO) duties as assigned
• Operate cash register and line busting as assigned
• Assist with Omni channel processes
• Enroll customers in the Rewards program
• Other duties as assigned

Preferred Type Of Experience The Job Requires.

• Retail merchandising and customer service experience preferred

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We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.
Major Activities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Develop and coach the team selling behaviors
• Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
• Achieve your KPI’s and manage the framing team to achieve their role KPI’s
• Review sales and production workload and build plans and sales floor time for networking.
• Manage and execute the inventory management processes as assigned
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD)
• Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development
• Partners with MOD’s daily on the expectations of framing and other framers.
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
• Other duties as assigned

Minimum Education

• must be at least 18 years of age

Minimum Type Of Experience The Job Requires

• basic computer skills

Preferred Type Of Experience The Job Requires

• Previous custom framing experience is preferred
• Retail management experience
• Experience leading a sales team