Vacancies at Community Schemes Ombud Service (CSOS)

Description

• Receive and record incoming and outgoing correspondence to ensure proper record-keeping for the Division.
• Prepare and distribute minutes, presentations, as well as general office documentation/communication to ensure that information, reach relevant identified parties
• Perform general office duties
• Arrange work sessions and staff meetings with employees and coordinate all logistical arrangements for the Division.
• Responsible for the accommodation and flight arrangements for the Executive in accordance with CSOS travelling policy and procedures to the satisfaction of the division
• Provide management support to the Executive

Requirements

• A secretarial diploma or a diploma in office administration or equivalent.
• Grade 12 plus secretarial training and/or certificate in MS Office Suite.
• 5-7 years working experience within a secretarial of administrative support role to a senior manager or executive in general office practices or procedures
• Knowledge in the below:
•  Knowledge of principles and practices of organisation, records management and general administration
• Basic principles and practices of bookkeeping

Closing Date: 13 February 2026

go to method of application »

Description

• Assessment on all applications for dispute resolution to determine jurisdiction.
• Identification of issues in dispute in terms of Section 39 of the CSOS Act.
• Prepare Notice 43 and 44 in terms of the CSOS Act.
• Facilitate submissions received from various interested parties in terms of Section 44 of
• the CSOS Act.
• Set the matter down for a Conciliation hearing in terms of Section 47 of the CSOS Act.
• Prepare file for Conciliation hearing.
• Managing and capturing reports on case management system in the division.
• Assist with telephone complaints as well as walk-in applicants.
• Provide weekly feedback to complainants.
• Prepare monthly reports on all matters.
• Maintain diary of all matters.
• Assist with ad hoc administrative support and duties within the division.

Requirements

• Degree in Law (NQF 7).
• 2 – 3 Years experience in Dispute Resolution processes or the legal environment,
• Knowledge of the Dispute Resolution process and Community Schemes.
• Deadline focused.
• Strong work ethic.
• Team player.
• Knowledge of computerized telephone management system.
• Basic administrative functional knowledge (typing and filing).

Closing Date: 13 February 2026

go to method of application »

Description

• Receive and review schemes applications for quality assurance of rules (new & existing schemes)
• Finalise applications for quality assurance of rules (new &existing schemes) post verification
• Issuing of compliance certificates for all approved governance rules
• Quality assurance of applications for resolutions (special & unanimous) in terms of section 6 (9) of Sectional Tittle Schemes Management Act.
• Review and quality assure consent applications in terms of section 13 (2) of Sectional Title Schemes Management Act.
• Attend to governance complaints and queries
• Submit complete, reliable and accurate reports
• Valid requests for access to schemes governance documents responded to (Section (4) (1) (d)
• Attend to any matters incidental to the role that support the CSOS governance mandate

Requirements

• An LLB or 3 – year degree in Law (NQF 7)
• Minimum of 3 - 4 years working experience in a related legal or governance role
• Postgraduate qualification in Law and Admission as an Attorney will be an added advantage
• Previous experience working with community schemes will be an added advantage
• Proficient in MS Office applications (Word, Excel, PowerPoint)

Knowledge:

• Comprehensive knowledge of the Community Schemes Ombud Service (CSOS) Act & Regulations
• In-depth understanding of the Sectional Tittles Schemes Management Act 08 of 2011 & its regulations
• An Understanding of the Companies Act Sectional Tittles Act 95 of 1986; promotion of Administrative Justice Act 03 of 2000 and the Constitution of the Republic of South Africa
• Knowledge of the Housing Development Schemes for Retired Persons, South African Co-operatives Act and Share Block Control Act
• Knowledge of the Protections of Personal Information Act 4 of 2013 (POPIA)
• Strong understanding of good governance principles

Technical Skills:

• Administrative skills
• Attention to detail
• Presentation Skills
• Proactive and able to work independently
• Communication skills
• Customer service skills
• Analytical skills
• Drafting skills

go to method of application »

Description

• Develop policies and processes that support CSOS reporting through proper documentation and data management.
• Provide legal advice to CSOS through research to assist HR in handling labour issues and assist in CSOS compliance with various legal requirements.
• Provide legal opinions and comment on relevant Legislation through research and analysis of case law implications.
• Litigation and vetting and drafting contracts.

Requirements

• LLB or Equivalent
• minimum of 3 - 5years post admission experience as an attorney or advocate of the High Court of South Africa

Knowledge:

• Extensive knowledge of labour law
• Knowledge of company law
• Knowledge of good governance.
• Advanced MS Office (Word, Excel, and PowerPoint).
• Policy Development.

Technical Skills:

• Extensive knowledge of labour law
• Knowledge of company law
• Knowledge of good governance.
• Advanced MS Office (Word, Excel, and PowerPoint).
• Policy Development.

go to method of application »

Description

• To accurately and timeously allocate payments and report thereon.
• To attend to and address customer requests, queries and disputes.
• To timeously and accurately process customer invoices to ensure the quality of billing.
• To print and distribute customer invoices and related documents
• To implement policies and procedures for the environment and to ensure compliance thereof.
• To administer customer records and work authorisations

Requirements

• Grade 12
• Financial Management or Accounting Diploma (NQF 5) or Degree (NQF6)
• 2-3 years accounts receivable or billing and invoicing or collections experience.

knowledge:

• Good knowledge of Generally Recognised Accounting Practice (GRAP).
• Understanding of relevant legislation, including PFMA and Treasury regulations.
• Implementation of internal controls.
• Business & System processes.
• Ability to make an informed decision.
• Knowledge of Customer Services.