Jobs at The South African Revenue Service (SARS)

Job Purpos

• The primary mandate of the Research Planning and Coordination Unit is to model, analyse and develop research tools that measure the impact of economic fundamentals and the compliance landscape on overall revenue collections. The unit provides thought leadership to inform strategy and influence policy. The unit leverages SARS tax and trade data ecosystem to ensure optimal execution of SARS strategy and to maximise revenue collection through comprehensive revenue analysis and forecasting. Key to meeting fiscal revenue estimates and forecasting objectives, is the development and maintenance of macro-economic and revenue forecasting tools. models and capabilities. As such it is imperative that the unit is capacitated by world-class Specialist Economists (and Econometricians), with exposure to international, continental, provincial and local environments, with a scope that spans micro-economics, macro-economics as well as international economics (trade) The purpose of this job is to advice on economics strategies in order to meet business objectives.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor’s degree / Advanced Diploma (NQF 7) in Economics, Econometrics, Business Science, Finance, or related field AND 8-10 years' experience in a macroeconomic research environment of which 3-4 years at junior specialist level. Professionally qualified, experienced specialists and/or mid-management with experience and knowledge in a field that is relevant in the field of Macro Economic Research.

#ALTERNATIVE

• Senior Certificate (NQF 4) AND 15 years' experience in a macroeconomic research environment of which 3-4 years junior specialist level. Professionally qualified, experienced specialists and/or mid-management with experience and knowledge in a field that is relevant in the field of Macro Economic Research.

Job Outputs:

Proces

• Identify, analyse, monitor key macro-economic, micro-economic and SARS operations factors, and evaluate their impact on SARS’ revenue and compliance outcomes.
• Provide expert advice, analytical and technical support in economic and revenue management, analysis, modelling and forecasting to internal and external stakeholders.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision-making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best-fit alternatives; best practice implementation solutions.
• Translate top down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Conduct assessments and use information to advise, make recommendations and facilitate improvement

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational awareness
• Trust
• Respect

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Data Mining and Modelling
• Efficiency Improvement
• Economic Research
• Functional Policies and Procedures
• Reporting

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Job Purpose

• To supervise the investigations of the team members and ensure that the team meets its production targets within the quality, turnaround time and productivity norms.

Education and Experience

Minimum Qualification & Experience Require

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Accounting /Audit/ Forensic Financial Investigations AND 5-7 years' experience in a Forensic Financial Investigations environment, of which 1 year at supervisory level.

ALTERNATIVE:

• Senior Certificate (NQF 4) AND 10 years related experience in a Forensic Financial Investigations environment, of which with 1 year at supervisory level.

Job Outputs:

• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment, and implementation of end-to-end processes within area of accountability for continued process improvement.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs, and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements because of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.

Process

• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment, and implementation of end-to-end processes within area of accountability for continued process improvement.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs, and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles to attain set goals and objectives for area of accountability.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements because of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.

Governance

• Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities

People

• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Build strong relationships through providing direction and leadership to own team and expressing positive expectations.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines, and quality standards.

Finance

• Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & escalate associated risk.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Implement, manage, and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
• Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
• Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service.
• Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service.

Behavioural competencies

• Developing Others
• Adaptability
• Fairness and Transparency
• Accountability
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Resilience
• Honesty and Integrity
• Trust
• Respect
• Problem Solving and Analysis
• Building Sustainability

Technical competencies

• Internal Investigations
• Functional Policies and Procedures
• Tax Knowledge
• Managerial Budgeting
• Search and Seizure
• Criminal Investigation
• Effective Business Communication
• Problem Analysis and Judgement
• Planning and Organising
• Decisiveness
• Business Acumen
• SARS Systems Products

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Job Purpose

• To be responsible for coordinating the activities of vetting, screening and conflict of interest functions, in order to optimise compliance to SARS moral and ethical standards through the identification and mitigation of people risks, investigation of non-compliance and execution of the security vetting function as well as assessing and managing conflicts of interest in SARS.

Education and Experience

Minimum Qualification & Experience Required

• Higher Certificate in Human Resources, Business Administration, Social Science and Legal (NQF 5) AND 2 years' experience in administration, ethics and conflict-of-interest analysis.

#Alternative

• Senior Certificate (NQF 4) AND 3 years' experience in administration, ethics and conflict-of-interest analysis.

The alternative qualifications and experience refers to internal minimum requirements

Minimum Functional Requirements

• Exposure to vetting, screening and conflict-of-interest analysis

Job Outputs:

Process

• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
• Communication of transactional outputs and queries in area of work.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Carry out integrity and ethics compliance assessments, report on identified gaps and recommend corrective actions.
• Conduct vetting on the creditors and make recommendations on the approval or denial of the credit limit to the creditors.
• Maintain a control log and actively follow up on information requested from internal and external parties to ensure timeous delivery.
• Ensure smooth external liaison and coordination with other government departments and third parties.
• Create and maintain a confidential filing system, control and retrieval of documents for the Office of the Commissioner and/or Chief Officer.
• Planning and scheduling of interviews with relevant references, as per individual vetting need.
• Conduct interviews in accordance with State Security Agency (SSA) standards and SARS Vetting Policy and Standard Operating Procedure
• Collect all applicable vetting information related to integrity and risk profile of an individual.
• Complete vetting report in accordance with the prescribed standards.
• Perform a preliminary analysis of data collated and identify issues for review.
• Assist with the communication initiatives to improve data quality awareness and acceptance by stakeholders.
• Conduct regular follow up of functional performance/progress against agreed deliverables.
• Conduct mathematical and statistical analysis on data quality to discover patterns indicating potential data quality issues.
• Conduct daily, weekly and monthly planning and monitoring against functional and divisional plans.
• Analyse cleaned data using review and feedback tool and scan all relevant sources of data.
• Ensure protection and security of files and records.
• Assist business with the enforcement of data quality requirements through the monitoring of data quality trends.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Comply with data validation, integrity and governance processes and produce reports, monitor results and take appropriate action as needed.

 People

• Drive own performance and development to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.
• Ensure the recording and safe keeping of all functional assets in accordance with set policy and process.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery to meet or exceed customer expectations.

Behavioural competencies

• Honesty and Integrity 
• Fairness and Transparency
• Accountability
• Trust
• Respect

Technical competencies

• Functional Policies and Procedures
• Governance, Ethics and Values
• Standard Operating Procedure Compliance