Jobs at The Unlimited

Key Responsibilities:

Customer Interaction:

• Respond to inquiries via phone and email regarding pet products, services, and deliveries.
• Provide knowledgeable guidance on products and services, drawing on your passion for pets.

Problem Resolution:

• Address and resolve customer complaints and concerns with empathy and understanding.
• Assist customers with product returns, deliveries, and troubleshooting.

Product Knowledge:

• Stay informed about the latest pet products, services, and trends in the industry.
• Share insights and recommendations based on personal experiences with pets.

 Qualifications:

Experience:

• Minimum 12 months of customer service experience essential.
• Must have Pets (non-negotiable).

Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a patient, empathetic approach.
• Proficiency in using customer service software and tools.

Attributes:

• A genuine love for animals and a commitment to their well-being.
• Ability to work in a fast-paced environment while maintaining a positive attitude.

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As the Programmes Coordinator, you will be responsible for the coordination of the day-to-day implementation of Programmes across all projects. 

If you have the following:

• Bachelor's degree in Social Sciences, Development Studies, Public Administration, or a related field
• 2-5 years of experience in programme management, preferably within the NGO sector.
• Experience with monitoring and evaluation techniques.
• Develop and implement monitoring frameworks to assess programme performance and impact.

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• As a Senior Talent Acquisition Specialist, you will be responsible for developing and executing recruitment strategies, building and maintaining a strong talent pipeline, and ensuring a seamless hiring process from start to finish. You will collaborate closely with hiring managers and the HR team to provide insights on market trends and best practices while ensuring a positive candidate experience.

If you have the following:

• A Tertiary qualification (Advantageous) 
• 5+ years of experience in recruitment across industries such as insurance, financial services or worked  in recruitment agencies
• Proven experience in using innovative sourcing techniques, (not just using traditional recruitment channels)
• Excellent talent sourcing, networking, and organisational skills.

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• As a Persal Sales Executive, you’ll be at the forefront of our mission, identifying and targeting potential Government employee customers, presenting and explaining our short-term insurance products and their benefits, and build strong customer relationships.

If you have:

• Matric or NQF4 Equivalent
• A reliable vehicle and a valid driver’s license
• Minimum 3 years of short-term sales experience within the Government Sector
• A willingness to travel