Jobs at Thorburn Security Solutions (Pty) Ltd

Duties & Responsibilities    

• Develop security procedure to support the security strategy
• Assess security risks and ensure that proportionate measures are in place to protect visitors, staff, buildings, collections, assets and reputation
• Ensure that each layer of security is audited and maintained to an appropriate level
• Encourage a security compliance culture Operational delivery and communication of security policy
• Schedule employees according contract requirements
• Ensure that the security team provides guidance and assurance to staff and develops a reputation for operational excellence
• Ensure that operational security decisions are correctly recorded and stored, with due regard to sensitivity and information security
• Review site Emergency response Implement disaster preparedness strategy
• Prepare business continuity plan Ensure optimal workforce planning
• Deploy qualified security officers in accordance with contract requirements
• Establish a duty team to lead on operational security issues, direct assets and resources to prevent and respond to incident
• Manage the resources of the team in accordance with policy and guidance Ensure effective (front-line) management of contracts
• Ensure that contracts for security services and systems are efficiently and effectively managed on a day-to-day basis
• Ensure that weaknesses and breaches are reported upwards
• Recommend changes to the contracts and delivery of services to provide modern innovative services supporting the business’ targets and objectives
• Hold regular meetings with the service providers and ensure that reports are prepared to assist the Security Director during contract review meetings ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards
• Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position Ad Hoc
• Any reasonable action requested by management

Skills and Competencies    

• South African security legislation
• Security Operational Processes
• Health and Safety legislation
• Working knowledge of MS Office
• Verbal & written communication
• Organization & leadership
• Conflict Management
• Dispute resolution
• Risk identification
• Sound knowledge and 3 years experience in a corporate environment

Qualifications    

• Grade 12 or an equivalent qualification
• Security Management Certificate / Diploma 
• PSIRA Grade A certificate
• Valid Driver’s license

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Duties & Responsibilities    

• Develop security procedure to support the security strategy
• Assess security risks and ensure that proportionate measures are in place to protect visitors, staff, buildings, collections, assets and reputation
• Ensure that each layer of security is audited and maintained to an appropriate level
• Schedule employees according contract requirements
• Ensure that the security team provides guidance and assurance to staff and develops a reputation for operational excellence
• Ensure that operational security decisions are correctly recorded and stored, with due regard to sensitivity and information security
• Review site Emergency response Implement disaster preparedness strategy
• Prepare business continuity plan Ensure optimal workforce planning
• Deploy qualified security officers in accordance with contract requirements
• Establish a duty team to lead on operational security issues, direct assets and resources to prevent and respond to incident
• Manage the resources of the team in accordance with policy and guidance Ensure effective (front-line) management of contracts
• Ensure that contracts for security services and systems are efficiently and effectively managed on a day-to-day basis
• Ensure that weaknesses and breaches are reported upwards
• Recommend changes to the contracts and delivery of services to provide modern innovative services supporting the business’ targets and objectives
• Hold regular meetings with the service providers and ensure that reports are prepared to assist the Security Director during contract review meetings ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards
• Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position Ad Hoc
• Any reasonable action requested by management

Skills and Competencies    

• South African security legislation
• Security Operational Processes
• Health and Safety legislation
• Working knowledge of MS Office 
• English literate proficient (verbal & written communication)
• Organization & leadership
• Conflict Management
• Dispute resolution
• Safety risk management 
• Excellence communication and service oriented skills 
• Ability to manage and motivate team members for optimal performance and compliance 
• Knowledge of Mine Health and Safety Act, Criminal Procedure Act, The Private Security Industry  and Regularity Act and Explosives Act & Firearms Control Act
• Knowledge of Mine Health and Safety Act, Criminal Procedure Act, The Private Security Industry  and Regularity Act and Explosives Act & Firearms Control Act
• Knowledge of Logistics and Equipment Maintenance/Management 
• Knowledge of crime scene investigation (Experience and formal qualification will be advantageous)
• Knowledge of CCTV, Alarm and Security Systems (Experience and formal qualification will be adventageous)
• Incident /Accident Investigation experience (Formal qualification will be advantageous)

Qualifications    

• Grade 12 or an equivalent qualification
• Security management qualification will be advantageous
• PSIRA Grade A certificate
• Valid driver’s license
• Armed Reaction Experience and Qualification (NQF & SASETA recognised)
• SAPS Competency to handle a Handgun and Shotgun (Business Purposes)
• Crowd/Riot Control Training (Including Conflict Management) 
• SETA Approved 4 x 4 Training 

Closing Date    
2025/07/18

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Duties & Responsibilities    
Effectively manage the business unit financial performance

• Direct Wage and PRP Management: Oversee wage control, annual leave targets, overtime, and sick leave management. Ensure PRP 107 reports are signed off mid-month and monthly, and verify and approve dummy runs for each site.
• Overheads Control: Manage and monitor overhead expenses to maintain budget compliance.
• Contract Contribution and Revenue Growth: Ensure contract contributions align with budget forecasts. Focus on upselling to grow revenue, monitor price escalations, and verify monthly income statements. Maintain monthly targets for labor ratios and contract contributions, with quarterly contract register sign-offs.

Effectively manage subordinates

• Effective Organisation: Analyze staff turnover and allocate employees based on contract/site needs. Manage rosters and shifts in line with PRP, and oversee time and attendance, including overtime, annual, and sick leave.
• Supervision: Foster employee engagement through attendance at parades, conduct regular performance reviews, and provide corrective feedback. Ensure employee discipline in accordance with code of conduct and legislation, deploy PSIRA registered officers, and ensure armed response staff are certified per Regulation 21.

Effectively manage security operations

• Client Retention & Service Delivery: Ensure customer service aligns with SLAs, conduct monthly meetings with clients, and address corrective actions. Perform regular service audits and resolve customer queries promptly, maintaining open communication in line with escalation procedures.
• Security Operations Management: Manage security operations according to site specifications and PSIRA standards. Minimize absenteeism and control overtime, assess customer risks to prevent claims, and ensure accurate invoicing and timely payments for services provided.

Manage business development

• Identify new business opportunities within your area of operations and explore growth or expansion prospects with existing customers. Strategically position the company ahead of competitors in the region.
• ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards
• Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
• Ensure timely and accurate reporting within set deadlines. Perform any reasonable tasks as requested by management.

Skills and Competencies    

• Managing Professionally
• Leading People
• Managing Conflict
• Communication skills (written and verbal)
• Negotiation
• Computer literacy
• Basic financial skills
• South African security legislation
• Operational Policy and procedures
• HR Policy and procedures
• Health and Safety legislation

Qualifications    

• Grade 12 or equivalent
• Post Matric qualification is an added advantage
• Minimum 3 years’ experience in security management
• Driver’s License
• PSIRA Grade A

Closing Date    
2025/07/18

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Duties & Responsibilities    
New Business Development

• Identify and connect with potential enterprise clients through smart outreach and relationship building.
• Cold call and network to build a strong pipeline of opportunities.
• Research and engage decision-makers, set up meetings, and present tailored solutions.
• Collaborate with internal teams to develop compelling proposals and pricing strategies.
• Handle objections and negotiations with professionalism and confidence.

Client Retention & Relationship Management

• Present new products and services to existing clients.
• Enhance relationships through regular engagement and solution alignment.
• Coordinate internal and external client debriefs to ensure satisfaction and continuous improvement.

Strategic Business Planning

• Attend industry events and conferences to stay ahead of market trends.
• Consult with senior management on business opportunities and service innovation.
• Identify new campaigns, services, and distribution channels to drive growth.

Sales Operations & CRM Management

• Maintain accurate records in Salesforce and other CRM tools.
• Track activity, forecast sales targets, and support the team in achieving goals.
• Ensure all team members represent the company professionally and consistently.

Bid & Tender Management

• Lead bid qualification and submission processes.
• Manage online tender platforms and coordinate with the bid office.
• Support the call center team and administrator in identifying and closing opportunities.

Skills and Competencies    

• Strong leadership & communication
• Financial & marketing acumen
• Sales-driven with initiative & negotiation skills
• Proficient in reporting & spreadsheets
• Problem-solving & goal-oriented
• Team player with a positive attitude
• Customer-focused with planning & prospecting abilities

Qualifications    

• Bachelor’s degree in related field preferred
• At least 5 years of solution selling management experience within a B2B environment.
• Operational experience in the services sector is a distinct advantage
• Preferably with experience and major successes in security (physical and manned), with a knowledge of technology solutions.
• Knowledge of the most current technologies and products used in the industry.
• Knowledge of key role players and industry trends within Security solutions and related services.

Closing Date    
2025/07/18