Jobs at CFAO

Experiential and Educational requirements:

• Matric
• Numeracy and Literacy
• A valid Forklift & Reach Truck licence (MHE)
• Quality inspection (visual)
• Safety and ISO
• SAP scanner
• Related experience

Essential duties and responsibilities:

• Complete the Forklift checklist daily and report any defects on the machine
• Conduct daily battery maintenance
• Maintain and control stock daily
• Ensure accuracy of stock received, put away and always delivered
• Ensure safe handling pallets & modules. Adhere to all standard operating procedures (SOP) to ensure quality and safety
• Willing to work overtime and support customer demand and ensure continuous customer satisfaction Conduct daily bin audit with strict adherence to FIFO (First in First Out)
• Assist with stock take preparation and participate with regular stock counts Conduct housekeeping daily
• Participate in kaizen’s and submit near misses to ensure continuous improvement of all processes
• Report any defects or irregularities to ensure that safety and quality is always upheld
• Job Flexibility 

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MINIMUM QUALIFICATION

• Matric Certificate

PREFERRED QUALIFICATION

• Relevant Quality certification / technical qualification

EXPERIENCE

• At least 3 to 5  years relevant Quality Control experience , in a similar capacity in Automotive Manufacturing or Manufacturing

ESSENTIAL DUTIES AND RESPONSIBILITIES

•  Reporting on all quality inspections
•  Conduct visual inspection
• Report and record non confirming products
•  Monitor and manage quarantine area
• Conduct random sampling in accordance with set requirements
• Warranty investigation claims
• Reporting quality incidents and non-conformances
• Conduct process checks and advise the Team Leader of any defects
•  Participate in quality related activities as may be assigned from time to time
• Ensures compliance with Safety and standard work procedures
• Continuous improvement

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MINIMUM QUALIFICATION

• Qualified Millwright / Red Seal Qualification or Trade Test in all disciplines (N4 preferred qualification)

PREFERRED QUALIFICATION 
EXPERIENCE

• Minimum of 5 years relevant experience in Automotive Manufacturing or manufacturing environment

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Inspecting and examining equipment and/or machinery to detect and investigate irregularities and malfunctions
•  Installing, aligning, commissioning , repairing , diagnosing , inspecting and dismantling and moving stationary machinery and mechanical equipment
•  Operating machine tools to fabricate parts required during the overhaul, maintenance and set up of machinery and/or equipment
•  Adjusting machinery and/or equipment and/or repairing or replacing of defective parts
• Aligning and testing equipment and/or machinery to ensure optimal performance
•  Performs planned and preventative maintenance
•  Machine and/or equipment cleaning and lubricating.
•   Resolve machine breakdowns, identification of faults, repair or replace defective parts with minimal downtime
•  Continuous improvement to improve machine and/or equipment performance
•  Ensures risk assessments are available , read and understood for each activity undertaken
•  Ensure Health, safety and environmental standards are adhered to
•  Align and calibrate machinery and equipment parts as required for safe and efficient operation.
• Testing of units to evaluate operational operation.
•  Report writing and overall feedback on plant equipment.
•  Day by day tracking of machine problems
• Weekly tracking of plant facilities. (Air, water and electricity)

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Profile

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Promote service / maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
• Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Updates job knowledge by participating in educational opportunities

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Required profile :

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily.
• This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Overall responsibility to ensure sales orders received are completed, processed and distributed correctly and timeously
• Receiving and accurately processing of sales order documentation
• Follow up on estimated delivery dates if unit is not in stock and Communicate estimated delivery dates with sales team
• Process invoice(s)
• Preparation of relevant documentation & gate passes
• Assist Sales team in preparation of documentation
• Overall responsibility to assist Sales department with general admin functions
• Overall responsibility to ensure all administrative functions are in place and being followed / implemented effectively and in line with company and system requirements; overall responsibility to ensure administrative tasks performed by self and admin team are completed accurately and timeously
• Overall responsibility to accurately and timorously prepare and distribute scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested
• Facilitating customer complaints and queries; foster and maintain dedication to service excellence in every aspect of work carried out; ensure feedback / communication to customers
• Participation in team/department meetings and development/training initiatives to ensure that the sales team functions as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, implementing and actively participating in development initiatives in line with company strategic objectives, ensure effective inter-departmental and internal communication.

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Profile

• Management of Workshop in line with budget and company strategic objectives (Work in progress, work scheduling, quality of work, quote accuracy, profitability of individual workshops and department, profitability of maintenance contracts etc)
• Overall responsibility to ensure quality customer service of the Workshop, to ensure optimum response time and professional service always. (Through the evaluation of technician’s, administrative and supervisory staff’s training needs and ensuring lack of knowledge / skills are addressed.)
• Overall responsibility to manage Workshop Personnel. (Including performance monitoring, payroll information, weekly / monthly departmental meetings, managing leave and absenteeism, ensure effective internal communication).
• Ensure regular feedback to the department staff keeping everyone up to date with company news, market trends and other relevant information.
• Customer Care – regular visits, dispute resolution, promotion of services and general relationship building with our customer base
• Preparation and presentation of weekly, monthly and quarterly + ad hoc reports.
• Overall responsibility to ensure the Workshop team follows administrative procedures correctly.
• Ensure that health and safety requirements are met, premises and that all regulations are adhered to.
• Ensure workshops meet the ASEC requirements
• Drive customer service excellence.
• Grow the Workshop in line with company requirements.
• Development and implementation of operational innovation.

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Experiential and Educational Requirements

• Grade 12 / Matric
• Relevant IT qualification (advantageous)
• CompTIA A+ or Microsoft certification (advantageous)
• 2–4 years’ experience in a desktop or IT support role
• Proven experience supporting Windows 11 in a corporate environment
• Experience providing on‑site support in a Head Office environment

Essential duties and Responsibilities

• Provide on‑site desktop and technical support to Head Office staff
• Diagnose and resolve Windows 11 operating system issues
• Support desktops, laptops, printers, monitors, docking stations, and peripherals
• Troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive)
• Assist users with Teams meetings and AV/conferencing equipment
• Log, track, and resolve incidents via the IT Service Management system
• Resolve issues within agreed SLAs and escalate where required
• Build, configure, deploy, and refresh Windows 11 desktops and laptops
• Perform fault diagnostics and hardware replacements
• Maintain accurate records of IT hardware assigned to users
• Follow IT standards, security policies, and procedures
• Maintain basic support documentation and contribute to knowledge articles

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Minimum Qualification / Experience:

Matric

Minimum of a Diploma in Supply Chain and/or Logistics

  Preferably a bachelor’s degree in relevant field (e.g., Business Administration, Supply Chain Management, Finance or a related discipline)

3 - 5 years' minimum supply chain experience with 2+ years' minimum supervisory experience required

Experience in supply chain and inventory management is essential

Previous experience in the automotive industry or manufacturing sector is preferred

DELIVERABLES/KPAs

•  Assisting in preparation of the annual Sales Budget, providing key input information and sales activity trends
• Monthly Gross Profit analysis which requires numerical understanding of sales vs cost of sales as well as Plan vs Actual
• Provide input on Debtors, Creditors and Inventory to enable monthly cash-flow and net working capital analysis with Finance.
• Close monitoring of overdue inventory and resolution of aged stock
• Ensure timeous completion of month end tasks
• Monitor ordering cycles across short and long-term horizons, identifying cost and supply risks linked to over or under ordering
• Handle process from Request for Quotation, preparation of quote and order management
• Combine material, production and logistics costs to calculate pricing and gross profit for quotations and price reviews.
• Support customer price reviews, engineering changes, and build changes for existing and new business.
• Place monthly orders for future material requirements based on forecasts including stock level management
• Analyse and approve monthly pipeline orders from Sales Coordinators, continuously monitoring to mitigate under/overstocking risks.
• Calculate effective pricing change points based on customer usage.
• Supplier and Customer relationship management (communication, need satisfaction, effective partnership)    
• Liaise with internal Stakeholders to ensure alignment between operational facility issues / constraints and customer demand.
• Manage compliance with quality, safety, and environmental regulatory requirements.
• Apply kaizen mindset to identify opportunities for business improvement.

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Key Performance Areas

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
  Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Promote service / maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
  Ensure OHSACT & ASEC   requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Updates job knowledge by participating in educational opportunities.

go to method of application »

Profile

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Overall responsibility to manage the Tyre Department, Stock Holding & Tyre Fitment Teams in KZN reporting to this position (manage team by means of continuous performance feedback, coaching  and counselling to ensure ongoing improvement of performance, bi-annual performance appraisals per staff member, payroll information to be compiled and submitted timeously, monthly / weekly team meetings, achieving employee morale survey target, managing leave and absenteeism, implementing and driving HR practises in line with company strategic objectives, ensure effective inter-departmental and internal communication).
• To carry out routine Forklift Tyre Turvey’s at customer sites, and quote, accordingly, identifying cost   saving initiatives and investigate failures. Rectify any faults as required by the customer, ensuring tyre replacement is quoted for timeously and applicable tyre solution is recommended. Adhering to our Health and Safety Policy internally and externally / customer sites.
• Technical assistance / coaching and on-the-job training to all Field Service Team members; overall responsibility to ensure quality of service (always ensure optimum response time and professional service, evaluation of tyre training needs and ensuring lack of knowledge / skills are addressed).
• Sound financial management of team in line with budget and department strategic objectives (ensure all company policies and set targets are met in the following areas: work in progress, debtors, profitability of maintenance contracts, warranty claims processing, and department GP and contribution, management of overheads, managing debtors, perform service quality checks, vehicle  (ASEC)and tool inspections, etc.).
• Ensure OHSACT requirements are met on own and customer premises and that all regulations are adhered to.
• Drive customer service excellence (build and develop strong, loyal relationships with internal and external customers, foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers, ensure internal and external CSI targets are met, etc.)
• Ensure team contributions are focused to grow department in line with company requirements.
• Overall responsibility to provide scheduled (monthly, weekly and daily) ad-hoc reports as might be requested by department manager (e.g. Kerridge-based reports from Marketing, Nominal Ledger, Point of Sale, Maintenance leasing and Management Accounts, etc.)
• Ensure that the Manager is kept informed of your team activities and the estimated time required to complete any work so that they can plan the workload and update the customer accordingly.