Jobs at Tiko

The Job

• As HR Business Partner at Tiko, you make sure the day to day HR work functions smoothly and you support the organisation in a broad area:

Responsibilities: 

• Employee and manager support - you support and guide your designated teams when they have questions or concerns.
• HR admin - ensuring all your designated teams have valid contracts, are registered for benefits etc. You make sure our admin is up to date and correct
• Performance and disciplinary management - support managers with the execution of performance management processes, oversee and organise disciplinary processes  
• Benefits - ensure the benefits in your market are of high quality and administered properly 
• HR analytics - track how the organisation is performing and suggest improvements based on this information
• Policy and project management - you assist in policy updating and management and in designated projects within your area. Projects can be very broad, from setting up HR in new countries to compensation and benefits or implementing new practices.

Requirements

• You have a degree in HR or something closely related or you can show that you have the equivalent work experience
• You have at least 3 years experience in a similar position in an international organisation, 7+ years general HR experience. 
• You have experience working with labour regulations in at least two countries. 
• Experience setting up HR in new organisations/countries is a plus
• Proven experience in HR analytics is a plus
• Fluency in French is a nice to have.

In addition to your monthly salary, we offer you:

• Medical insurance.
• Retirement fund. 
• Internet allowance.
• A personal development budget.
• Unlimited holidays, if you can make it work with your team you’re good to go.
• Growth opportunities.
• A product to help shape as we grow, to leave your mark on how we do things.
• A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.

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The Job

• The Risk Management Auditor is responsible for conducting risk assessments and preparing monthly and routine audit plans. You will execute the day to day risk tracking, reporting and follow up activities. Further to this, you’ll be responsible for:
• Executing the audit and investigations plan activities assigned to you, and highlighting areas for improvement on internal controls. 
• Communicating the audit and investigation findings to both internal and external parties with a view of improving compliance
• Supporting in the development and implementation of audit processes and procedures, and creating contingency plans to manage crises. 
• Conducting risk assessments to define and analyze possible risks.
• Implementing appropriate follow up mechanisms to ensure that agreed audit recommendations are implemented. 
• Documenting the audit process, preparing reports and presenting recommendations. 

Requirements

• 4+ years experience in a similar area
• Experience in conducting fraud investigations, internal audits or process reviews
• Bachelor's degree in Accounting, Business Management or any related field
• Risk related certification such as CPA, CIA or CFE are desirable but not mandatory
• The ability to communicate clearly and concisely, including when reporting your findings.
• You can collaborate with multi-functional teams and are able to offer practical solutions where necessary.

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Job Description

• As the Executive Assistant to the C-suite, you will be integral to the leadership of our dynamic, global non-profit. Your role includes streamlining C-suite operations through meticulous management of administrative tasks and the CEO's logistics. You will handle responsibilities such as contract signing, approvals, work organization, and travel arrangements to facilitate smooth executive journeys. Your tasks will also encompass desk research on pertinent topics, document analysis and synthesis, participation in webinars, and minute-taking. A strategic thinker, you will act as the primary liaison among internal stakeholders, enhancing communication with the C-suite.

Responsibilities - Will include but not limited to:

• Efficiently manage and coordinate the C-Suite’s diary, including scheduling appointments, meetings, and travel arrangements. 
• Attend and take charge of all logistics for board meetings. Responsibilities include preparing agendas, distributing necessary materials in advance, and ensuring optimal setups for virtual and in-person engagements. Additionally, document proceeding by writing up minutes and maintaining meticulous records to support effective governance.
• Oversee the planning and execution of logistics of conferences and special events. This involves coordinating venues, liaising with stakeholders, and ensuring all logistical aspects are handled seamlessly to facilitate successful events,
• Efficiently manage and reconcile the C-Suite's credit card statements, quotations, purchase requisitions, expense claims, payments, and timesheets. 
• Support governance processes by preparing necessary documents for board resolutions and the establishment of new entities.
• Facilitate and execute Tiko’s internal communications while coordinating local, international, and virtual meetings and conferences.
• Serve as the go-to coordinator for all administrative activities in the Cape Town office, and act as the primary liaison for local administrative needs
• Coordinate local administrative activities and facilitate collaboration among the local admin team as necessary, ensuring effective response to any issues that arise

Requirements:

• At least 10y in executive support roles, with at least 8 years in a C-suite level assistant role, preferably within a global or extensively networked non-profit or corporate environment.
• Proven experience in managing international travel logistics and maintaining calendar across multiple time zones for senior executives, demonstrating high-level problem solving and organisational skills.
• In-deth knowledge of administrative processes inducing advanced expense reporting system and executive-level document preparation.
• Master in Microsoft Office Suite
• Fluent in English with exceptional writing, editing, and proofreading skills.
• You are based in Cape Town, South Africa
   

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Job Description

• The Ecosystem Coordinator will work closely with all actors across Tiko Ecosystems to tackle any first line non-technical questions that they may have. You and your team will also visit ecosystems across the country to do regular in-person check ups with actors.

You'll also be responsible for:

• Responding to questions asked by actors across ecosystems via phone, internet and other sources. You'll solve any issues within your capabilities and escalate any other issues to the right internal team. 
• Ensuring that branding has been done correctly at each actor, and providing support where you identify compliance issues.
• Coordinating activities with other field teams to ensure that work runs smoothly and effectively. 
• Identifying, preventing and responding to, and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 
• Mapping and setting up new Tiko ecosystems and finding and contracting all new actors 

Requirements

• Based in Tshwane District, South Africa
• A degree or relevant working experience in a similar field.
• Experience in Mental Health, HIV, Sexual Reproductive Health (SRH) programming, whether in clinical or program settings.
• 2-3 years of working experience in a similar area.
• Salesforce experience is a plus
• You are approachable and work well in a team.