Jobs at VAS-X (Pty) Ltd

Job Summary:

• We are looking to recruit a Graduate Developer who will assist the team with continued design and development of highly scalable, robust, and responsive software platforms in a cross skilled team.

Job Description:

• VAS-X is looking to recruit a Graduate Developer to service our telecommunications clients. You will be required to work across a broad range of development activities and across several disciplines, focused on frontend web applications, backend database applications and REST web services. From day to day, you will be involved in design and development of new features for the web applications, testing and execution of bug fixes, or investigation into prospective changes and how they might be integrated into the user interfaces alongside our existing applications. Duties will also include development and maintenance of new and existing web applications, creation of technical documentation and dealing with technical support requests. This role would suit a recent graduate with knowledge in Java /SQL and an understanding of current web technologies, and who may also have an interest in learning Go. We are offering on the job training as well as the opportunity to attend training courses where appropriate. Due to the business-critical nature, you may occasionally be required to work outside of regular working hours.

About You: 

• Grade 12
• Standard literacy – English: read, write and speak
• IT Degree or Diploma
• Java
• In-depth Java knowledge, including J2EE, Spring, CAMEL and associated technologies
• Experience and knowledge in CSS and HTML
• Working knowledge of operating systems, including Linux
• In-depth knowledge of SQL and industry-standard databases
• Understanding and working knowledge of J2EE containers and web server
• A thorough understanding of Software Development Life Cycle
• Experience in Scrum/Agile methodologies.

Responsibilities:

• Assist with the development and maintenance of service platform components including:
• Web applications and related RESTful web APIs.
• Authentication component
• Database applications
• Java based applications
• Working on the deployment, installation, and configuration of software releases
• Assist in the management of cloud-based infrastructure assets.
• Contribute to maintaining the VXVIEW , ERA, SOA and XTREME platforms to ensure service availability in line with service level agreements (SLA)
• Assist with translating user requirements into technical specifications, test cases and subsequently into program code.
• Participate in quality reviews and undertake testing as needed or directed.
• Creation of technical documentation for both internal and external consumption.
• Contribution towards technical decision making.
• Provide assistance with technical support requests.
• Provide reports or briefs to senior application developer and project manager on progress and other aspects of development work.
• Attend conferences and workshops as required.
• Facilitate UAT sessions with the customer.
• Participate in cross-service activities and projects as required.
• Undertake other duties commensurate with the post as they arise
• Additional Requirements:
•  We are working across a highly complex environment with multiple business areas involved in the solution.
• Extended working hours to participate in conference calls across time zones?

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JOB DESCRIPTION

• We are looking for a skilled IT Support Specialist to provide technical assistance to users, maintain IT systems and ensure the seamless operation of our organization's technology infrastructure.
• The role involves troubleshooting software and hardware issues, managing IT assets, and supporting the IT team in delivering excellent service.
• The incumbent’s job description is not limited to the following..

ABOUT YOU

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Strong understanding of Windows, Mac, and/or Linux operating systems.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPNs). Experience with
• Microsoft Office 365,
• Active Directory, or ticketing systems.
• Basic hardware troubleshooting (e.g., printers, laptops, desktops). Soft Skills: Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage time effectively.
• Customer-focused approach to problem-solving.
• Experience: Entry-Level: 0-2 years of experience in IT support or helpdesk roles.
• Mid-Level: 2-4 years, including experience with advanced troubleshooting or system administration.
• Senior-Level: 5+ years, with expertise in managing IT projects or leading teams
• Certifications like CompTIA A+, Network+, Microsoft Certified: Modern Desktop
• Administrator Associate, or ITIL.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Experience with cloud services such as AWS or Azure.
• On-site or hybrid work arrangements.
• May require occasional weekend or after-hours availability for urgent issues.
• Ability to lift hardware equipment for installation.

Responsibilities will include (but not be limited to) the following:

• Technical Support:
• Provide first-line support for hardware, software, and network-related issues.
• Troubleshoot system errors, network problems, and application issues.
• Resolve user requests through phone, email, chat, or in-person assistance.
• System Maintenance: Install, configure, and update software and hardware.
• Monitor system performance and network availability.
• Conduct regular system backups and ensure data security.
• User Training and Documentation: Educate users on new systems, software, and best practices.
• Create and maintain technical documentation and IT manuals.
• Asset Management: Track and maintain IT equipment inventory.
• Assist in procuring and setting up new devices and tools.
• Collaboration: Coordinate with other IT team members for larger projects or escalated