Jobs at WesBank

Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.

Hello, Data Scientist

• Welcome to WesBank, the home of the #Changeables.
• We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen. We are creating a world class lending and credit risk capability, establishing the gold-standard through thought leadership and execution. As part of our credit community, you get to apply your skills to a diverse lending market, adapting and thriving while doing so. We strive to consistently develop better ways to partner with customers through lending, lifting society in doing so.

Role Purpose

Are you someone who:

• Enjoy using data to gain an in-depth understanding of business objectives, the development of solutions to translate new business acquiring, to strategic objectives (This starts with setting risk appetite and stretches all the way to setting limits that we should offer at a competitive interest rate.) 
• The role will also require an understanding of the quantitative balance between risk and reward, to enable risk based analytical decisions.
• Working closely with product owners to ensure alignment on the value proposition that will impact the future of the business.
• As solutions mature, performance monitoring and enhancement of new business strategies will be key.
• Work closely with the greater credit analytics team and community to continuously evolve and adapt to the multiple changes in the economy and competition. As such, Innovation is at the forefront of how we do business and putting our customers first.
• Understand how to work with big data and transform data to be suited for modelling or other analytical insights.
• Strong coding proficiency (preferably SAS).
• Can work well under pressure.
• Able to translate business requirements into tangible, creative solutions with guidance.
• Perform end-user scorecard, credit strategy testing and propose refinement and/or adjustments.

We can be a match if you are:

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to take action.
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to achieve this.
• A team player – you believe in the power of teams, building and leveraging your networks.
• Emotionally intelligent – you are able to connect with people to build trust

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Opportunities to innovate.
• Flexible working environment
• Focus on health and wellbeing.
• Coaches and mentors to help with your professional development.
• A very generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans

Qualifications and Experience

• Do you have experience in any of these parts of the credit value chain:
• Setting or optimising of credit risk appetite and/or product strategies
• Using data and analytics to provide insights into a credit portfolio or product
• Model development and maintenance / optimisation of existing models
• Intermediate to advanced coding skills in SQL essential
• Intermediate to advanced skills in SAS and Python would be beneficial.
• Understand how to work with big data and transform data to be suited for modelling or other analytical insights.
• Interested in the relation between risk & reward in optimising the portfolio or product
• Minimum Qualification: Have a relevant Degree in Mathematical Sciences, Statistics, Data Engineering and/or Actuarial Science.
• Preferred Qualification: Honours Degree
• Experience: A minimum of 3 year’s relevant experience within a similar environment 

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Job Description

• To ensure client retention by providing after-sales service in an inbound contact centre environment, in compliance with strict regulations
• Hello Future Junior Client Service Agent  
• Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in WesBank - Motor Operations, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
• "Please note that the successful candidate will be contracted via one of our trusted third-party agencies as this is a Temp Role"

Are you someone who can:

• Contribute to cost efficiencies through responsible utilisation of work-related resources
• Contribute to teamwork and inclusivity within own team
• Identify and utilise opportunities to assess and improve own performance
• Uses technical know-how to identify, solve and escalate problems
• Handles the after-sales process for multiple channels and brands to ensure client retention
• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Provides exceptional customer service when interacting with internal and external customers
• Delivers customer service through adherence to quality service standards

You will be an ideal candidate if you have:

• At least one year experience in call centre
• Matric and higher qualifications.
• A variety of languages and cultures, especially Tswana, Tsonga, and Afrikaans

You will have access to: 

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

We can be a match if you are: 

• Digitally Dexterous