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  • Posted: Nov 25, 2024
    Deadline: Not specified
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  • AnyVan makes moving anything easier, more affordable and greener for everyone. Our sole objective is to use technology and innovation to improve the efficiency and experience of the entire delivery and moving process. With over 2.8 million customers across the UK, Germany, France, Spain, Italy and Ireland since launch over a decade ago, such work has made...
    Read more about this company

     

    Strategic Operations Analyst

    What you'll be doing:

    Data Analysis & Insights:

    • Analyse data (from tools such as Snowflake, Tableau etc) to identify trends, patterns, and opportunities for performance Improvement
    • Generate insightful reports, dashboards, and performance metrics to inform decision-making and guide strategic initiatives
    • Monitor and evaluate key performance indicators (KPIs) to assess the impact of implemented changes

    Process Optimisation:

    • Design, implement, and continuously refine workflows for sales, customer success, and operations to scale efficiently and improve productivity
    • Assess existing processes and systems to identify inefficiencies, bottlenecks, and opportunities for enhancement
    • Collaborate with stakeholders to propose and implement solutions that align with strategic goals and organisational priorities

    Tech-Stack Management:

    • Address internal requests and manage the tech stack across Customer Success, Sales, and Marketing functions
    • Optimise systems and workflows to improve effectiveness and ensure seamless operations

    Optimisation of Commercial Architecture:

    • Redesign and optimise commercial frameworks to enhance team productivity, visibility, and engagement while reducing costs
    • Apply advanced analytics to evaluate sales roles, workloads, and engagement strategies, maximising the efficiency and effectiveness of front-line teams

    Strategic Collaboration and Innovation:

    • Work with cross-functional teams to understand business needs and translate them into actionable strategies
    • Stay updated with industry trends, emerging technologies, and best practices to identify new opportunities for innovation
    • Lead or contribute to strategic projects that drive organisational growth and sustainability.

    What you'll need to succeed:

    • A degree is required, with a preference for numeracy-focused disciplines such as Mathematics, Statistics, Data Science, Engineering, Computer Science, Economics, or a related field
    • 3+ years experience in data analysis, coding ((e.g., SQL, Python, R, etc.), and reporting tools such as Excel, Snowflake, Tableau, or Power BI
    • Ability to translate insights into actionable strategies that drive results
    • Strong project management skills with experience in process improvement and workflow optimisation to enhance efficiency and productivity
    • A natural curiosity to learn new systems, tools, and techniques coupled with a passion for self-learning and a genuine enjoyment in exploring and mastering new concepts
    • Strong interpersonal and communication skills, enabling effective coordination across multiple functions and stakeholder groups
    • A bias to action with a proven track record of delivering results and getting things done at high tempo 
    • The ability to commute to our offices in the Central Business District in Cape Town at least 3 days a week
    • Strong alignment with our company values (outlined below)

    go to method of application »

    Talent Partner - (Bulk Recruitment)

    What you'll be doing:

    • Manage recruitment attraction campaigns to promote AnyVan as a great place to work and ensure we quickly and efficiently access, and assess candidates top candidates
    • Manage all candidate activity from the the sourcing, assessment and offer management of candidates - this will include interview scheduling, phone interviews, assessment day administration and facilitation, offer management and pre-boarding
    • Create robust talent pipelines using both our recruitment platform, LinkedIn and other appropriate channels
    • Become a subject matter expert and act as a trusted advisor to the business to consult on market conditions, salary benchmarks, recruitment process, etc
    • Champion diversity and inclusion throughout the talent attraction process
    • Work collaboratively with all members of HR team to foster creativity, best practice and consistency
    • Develop a deep understanding of AnyVan business and strategies and keep up to date with external market intelligence and industry trends
    • Provide accurate and timely reports on recruitment activity using google sheets

    What you'll need to succeed:

    • A genuine passion for recruitment and delivering a great candidate experience
    • Minimum of 12 months experience recruiting for a call centre or bulk recruitment roles
    • Strong emotional intelligence
    • Strong written and verbal communication skills
    • A methodical and organised approach to work and with a high level of attention to detail
    • The ability to learn quickly
    • Numbers driven and able to work with google sheets
    • A resilient, pro-active self starter who can work independently
    • The ability to develop, high quality, trust-based working relationships to achieve the best results for the business
    • A bias to action with a proven track record of getting things done at high tempo 
    • The ability to commute to our offices in the Central Business District for work
    • Strong alignment with our company values (outlined below)

    Method of Application

    Use the link(s) below to apply on company website.

     

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