Jobs Available at Bryte Insurance Company Limited

Key Tasks & Accountabilities

• Assess the quality of complex risks
• Assess loss potentials in accordance with agreed definitions
• Support external customers by identifying, assessing, and reducing the risks that they face individually and, on an account/portfolio basis
• Provide appropriate risk improvement advice and implement risk improvement programs
• Provide effective advice on risk management issues to external customers and internal business partners
• Observe basic loss investigations, which include both trend and root cause analysis
• Provide basic level training for customers
• Oversee portfolio analysis of allocated multiple-site customers
• Produce technical risk insights for customers
• Carry out tasks in accordance agreed service delivery standards (productivity targets)
• Produce work that complies with company standards, in terms of technical quality and the guiding principles, policies and procedures
• Positive feedback showing the representative anticipates, recognises and responds to needs of customers
• Positive feedback in developing and maintaining positive customer and business partner relationships
• Local quality reviews show consistent successful resolution of technical problems by referring to policies and procedures
• Documented evidence of providing alternatives for solving problems or improving procedures or products and provide recommendations
• Documented participation in short-term, defined scope projects

Stakeholder Management

• Customers
• Brokers
• Other insurers’ risk engineers
• External industry organisations, technical committees, etc.

Qualifications & Experience

• Relevant degree and/or related industry/insurance or technical certification in a specific field of expertise
• 5 years Relevant experience in the assessment of risk
• Strong negotiation, communications, and interpersonal skills
• Demonstrated ability to work in a team environment with strong management involvement

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Key tasks & Accountabilities

Sales administration

• Ensure excellent service delivery to policyholders, brokers, and partners.
• Build strong client/partner relationships to improve satisfaction and loyalty
• Prepare closings for Branch Manager to submit to Central Box
• Assist brokers / agents with claims, underwriting, compliance, and credit control inquiries
• Follow up clients / brokers / agents on compliance documentation
• Follow up on quotes issues by Manager or Underwriters
• Follow up agents / brokers / direct clients on renewals
• Run reports on under-insurance (static sums insured) and propose remedies
• Provide accurate sales reports and forecasts to management
• Track performance of accounts and bring to attention of Branch Manager and Underwriting
• Run broker performance reports on a quarterly basis
• Identify prospects, obtain contract details of prospects, and set up meetings for the Branch Manager with the prospect.
• Identify local market opportunities and competitive positioning
• Resolve escalated customer complaints promptly and professionally

Underwriting

• Assist in assessing risks and determining appropriate coverage, terms, and premiums.
• Review and analyse application documents, including financial statements, policy history, and risk factors.
• Ensure underwriting decisions align with company policies and regulatory requirements.
• Process new business, renewals, and endorsements efficiently.
• Prepare underwriting reports and maintain accurate records of all underwriting decisions.
• Communicate underwriting decisions to brokers, clients, and internal stakeholders.
• Support in conducting risk assessments and recommending suitable coverage.
• Ensure compliance with internal underwriting guidelines and external regulatory frameworks. Ie KYC
• Identify potential risk exposures and propose mitigation strategies. 
• Liaise with brokers, agents, and clients to gather additional information as needed.
• Provide technical underwriting support to internal teams and external stakeholders.
• Assist in resolving underwriting queries and policy-related concerns.
• Stay updated on industry trends, market developments, and underwriting best practices.
• Participate in training programs and professional development initiatives.

General Office Admin

• Maintenance or tracking of stock of all office items and monitor office stationery, refreshments, electricity, and various inventory etc.
• Supervision of office cleaning and periodic physical inspections to ensure the office is in a usable condition and meets health and safety standards
• Execute various administrative tasks as directed

Qualifications & Experience

• Bachelor’s degree Finance, Engineering, Risk Management, Business Administration, or a related field.
• Professional certification (or working towards one) in insurance (e.g., CII, AIISA) is an added advantage.
• 3–4 years of experience in underwriting, insurance, or a related field.
• Strong analytical and numerical skills with attention to detail.

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Key Tasks & Accountabilities

• Produce a Business Plan that reflects market opportunities for area of responsibility
• Produce a Sales plan that demonstrates how to identify, develop and manage prospects
• Underwrite and accept risks within delegated authority to achieve effective implementation of business
• Grow and retain Sapphire’s Sales target to ensure the GWP and profitability targets are met
• Track Productivity levels
• Deliver and enhance the highest level of customer satisfaction by mapping and determining their business needs and delivering superior customer service
• Strategically analyse the business plan and develop future business opportunities
• Develop the new business pipeline whereby the Business Development Growth targets are achieved through influence and persuasion
• Ensure that technical and operational underwriting standards, procedures, and controls are complied with
• Implement agreed underwriting measures to attain targeted loss ratios and rates
• Ensure adherence to the Sales plan

Stakeholder Management

Stakeholders include

• Sapphire Risk Transfer Chief Executive Officer
• Portfolio Executives
• Customers and / or Brokers
• Appropriate networks within the industry

Qualifications & Experience

• B Comm Degree with a minimum of 5 years Short Term Insurance industry experience
• 5 years Sales and Underwriting experience with a wide network in the industry
• RE5 and FAIS Compliant