Jobs Available at Fancourt

• The position requires that the candidate have a minimum qualification of Grade 12 or equivalent coupled with experience in swimming, working with primary / preschool children, and with CPR knowledg

Duties include, but are not limited to: 

• Supervise children’s activities and their safety at all times,
• Entertain the children on a continuous basis according to acceptable safety standards and standard operating procedures,
• Ensure and assist with the cleanliness and hygiene of the Kids Club areas,
• Manage, organise and control bookings for all events and special requests (e.g. birthday parties, baby sitting, etc.),
• Manage and control all supplies required for Kids Club activities (e.g. art supplies, materials, etc.),
• Maintain good customer relations and ensure that all complaints are dealt with in an appropriate manner and without delay.
• We are looking for candidates who have their own accommodation in George / surrounds, who are prepared to work weekends, public holiday and shifts, and who are fit and able to carry out the normal responsibilities attached to this role.

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We consider the following as essential:
Qualifications & Experience:        

• Grade 12 or equivalent, coupled with first aid training & experience in swimming,
• A valid driver’s license will be ideal,
• A minimum of 6 months operating in a gym/sports club environment.

Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):             

• Daily set up, and follow up by regular walkabout of all Hotel S&L facilities to ensure consistent service delivery,
• Oversee teenagers and guest activities displaying excellent customer service skills,
• Promote all S&L activities and services to maximize revenue opportunities,
• Daily hiring of equipment charges posted in Concept,
• Ensure extraordinary customer service delivery and guest satisfaction with the service, facilities and the variety of leisure offering.
• We are looking for candidates who have their own accommodation in George / surrounds, who are prepared to work weekends, Public holiday and shifts, and who are fit and able to carry out the normal responsibilities attached to this role.

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Qualifications & Experience:     

• Grade 12 or equivalent, coupled with first aid training,
• A Sports Management and/or Pre-Primary Diploma will be an added advantage,
• A valid driver’s license,
• A minimum of 2 years’ experience working in a gym or sports club environment will be required,
• MS Office (Excel, Word, Outlook, PowerPoint) skills and experience

Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):

• Co-ordinate daily Sports & Leisure, and Kids Club operations;
• The ability to create and run sports and holiday programs throughout the year;
• Oversee teenagers and guest activities while displaying excellent customer service skills;
• Maximize profitability and efficiencies of the Sports & Leisure department and making sure it tracks against the targets;
• Performance manages Sports and Leisure Attendant, Kids Club Attendant and Cleaners;
• SHEQ HIRA management requires daily attention to potential hazardous situations when children are utilizing facilities unsupervised or supervised under the care of the Kids Club staff;
• General administrative duties including stock takes and ordering of stock for Sports & Leisure and pool and pool loungers;
• Ensure extraordinary customer service delivery and guest satisfaction with the service, facilities and the variety if leisure offerings;
• Deal with all guest and member complaints and resolve them in a professional, timely fashion, liaising with guest relations for any feedback on Medallia and Trip Advisor reports;
• Ensure special requests for child care (special needs, babysitters, etc. are met.

The ideal candidate will be able to successfully demonstrate the following skills & abilities:

• Time management and ability to organise, plan, and prioritise work;
• Interpersonal skills and relationship building;
• Effective verbal and written communication skills and ability to communicate across all levels;
• Resilience, reliability and ability to pay attention to detail;
• Problem solving;
• Friendly and guest centric.

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We consider the following as essential:
Qualifications & Experience:        

• Grade 12 or equivalent,
• A minimum of 6 months operating in a gym/sports club environment.

Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):             

• Daily set up, and follow up by regular walkabout of all Hotel sports & leisure facilities to ensure consistent service delivery,
• Oversee member & guest activities displaying excellent customer service skills,
• Promote all sports & leisure activities and services to maximize revenue opportunities,
• Daily hiring of equipment charges posted in Concept,
• Ensure extraordinary customer service delivery and guest satisfaction with the service, facilities and the variety of leisure offerings.
• We are looking for candidates who have their own accommodation in George / surrounds, who are prepared to work weekends, public holiday and shifts, and who are fit and able to carry out the normal responsibilities attached to this role.

Closing date:   
19 October 2026 

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Requirements:
The successful candidate will have:

• Grade 12 or equivalent;
• A three-year Chef’s Diploma from an internationally recognised institution;
• At least six years’ experience in the culinary industry, including a minimum of three years’ experience as a Sous Chef in a recognised five-star hotel or resort environment;
• Strong knowledge of food production, menu development and culinary trends;
• Good interpersonal and communication skills;
• An understanding of food costing, budgeting, stock management and operational efficiencies;
• The ability to lead, motivate and develop a team while maintaining high standards of performance and service;
• Computer literacy in MS Office.
• Working knowledge of SAP and an understanding of financial management principles will be advantageous.

Key Responsibilities:
The Sous Chef will assist with the effective management of culinary operations, ensuring exceptional food quality, innovative product offerings, cost control and compliance with Fancourt’s five-star standards. Duties will include, but are not limited to:

• Keeping abreast of culinary industry trends, emerging dining preferences and innovative food concepts;
• Supporting the development, testing and analysis of recipes, including determining menu prices based on food, labour and overhead costs;
• Developing special product offerings that maximise stock utilisation and make effective use of slow-moving stock;
• Coordinating the planning, budgeting and purchasing activities for food operations to promote efficient and cost-effective service delivery;
• Monitoring and controlling resources, assisting with expenditure management and identifying opportunities to improve operational efficiencies;
• Assisting with the management and coordination of food production, food service, banqueting, catering and back-of-house operations;
• Maintaining consistently high standards of food quality, presentation, hygiene and service across all hotel outlets and restaurants;
• Contributing to continuous product development to ensure that Fancourt’s culinary offering remains innovative and aligned with changing guest expectations;
• Providing guidance and direction to team members, including training, coaching, mentoring and the setting and monitoring of performance standards;
• Addressing performance concerns and implementing appropriate disciplinary measures in accordance with company procedures;
• Ensuring compliance with all applicable SHEQ (Safety, Health, Environment and Quality) and FCS requirements within each kitchen division;
• Working closely with the culinary and food and beverage management teams to ensure seamless operations and an exceptional guest experience.

Important Information:
Candidates must:

• Have their own accommodation in George or the surrounding areas;
• Be willing and able to work shifts, weekends and public holidays;
• Be comfortable working flexible hours according to operational requirements;
• Be physically and mentally fit to perform the normal responsibilities associated with the position;
• Be willing to assist with additional duties and projects as required.

Closing date:   
18 October 2026 

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Requirements:
The following requirements apply:

• Grade 12 or equivalent;
• A minimum of 2 years’ experience as a Barman/Bartender in a 4-star or 5-star establishment;
• Sound knowledge of cocktails and liquors;
• Excellent communication and interpersonal skills;
• A friendly, professional and guest-focused approach;
• Good numerical and organisational skills.
• Bar skills training and working knowledge of a Point-of-Sale (POS) system will be advantageous.

Key Responsibilities:
The Barman will be responsible for providing efficient and professional bar service while maintaining the highest standards of cleanliness, stock control and guest service. Duties will include, but are not limited to:

• Preparing and serving a variety of beverages, with a particular focus on cocktails;
• Ensuring drinks are prepared and presented consistently to the required standard;
• Conducting daily stock takes and ensuring effective stock rotation;
• Maintaining a clean, organised and hygienic bar area, including the correct separation of waste;
• Processing guest bills accurately and completing cash-ups;
• Ensuring that the bar is well-stocked, organised and ready for service;
• Providing friendly and attentive service and responding to guest requests in a professional manner.

Important Information:
Candidates must:

• Have their own accommodation in George or the surrounding areas;
• Be willing and able to work shifts, weekends and public holidays;
• Be fit and able to perform the normal responsibilities associated with the position.

Closing date:   
15 October 2026  

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Requirements:

• The ideal candidate will be an outgoing, confident and polished communicator who genuinely enjoys working with people. You will be guest-focused, attentive to detail and able to remain professional and composed in a fast-paced environment.

The following requirements apply:

• Grade 12 or equivalent;
• A minimum of 2 years’ experience in a Front of House environment;
• Working knowledge of hotel management software and MS Office;
• Excellent communication and interpersonal skills;
• A genuine passion for hospitality and delivering exceptional guest service;
• The drive to continuously learn, develop and improve.
• A Hotel Management or Tourism Diploma will be advantageous, as will experience working with Guest Connect and SAP.

Key Responsibilities:
The Guest Relations Officer is responsible for ensuring that every guest receives personalised, professional and memorable service. Duties will include, but are not limited to:

• Ensuring that guest needs and requests are attended to efficiently, courteously and professionally from arrival through to departure and throughout their stay;
• Liaising closely with Reservations and Front Office to ensure accurate and up-to-date information on arrivals, departures and guest requirements;
• Maintaining and continuously updating guest profiles with relevant information gathered during their stay;
• Monitoring and following up on GuestRevu feedback received after departure;
• Investigating guest concerns with the relevant Department Managers and ensuring that appropriate, timely responses are provided;
• Building positive relationships with guests and anticipating their needs to enhance their overall experience at Fancourt.

Important Information:
Candidates must:

• Have their own accommodation in George or the surrounding areas;
• Be willing and able to work shifts, weekends and public holidays;
• Be fit and able to perform the normal responsibilities associated with the position.

Closing date:   
15 October 2026

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The successful candidate will have:

• Grade 12 or equivalent;
• A minimum of six months’ formal chef training;
• At least 3 years’ experience as a Demi Chef de Partie in a recognised 4-star or 5-star hotel, resort, banqueting operation or fine-dining establishment;
• Previous experience in high-volume food production and functions will be advantageous;
• Good communication and interpersonal skills;
• The ability to work effectively in a fast-paced, high-pressure environment;
• A strong understanding of food preparation, presentation, hygiene and food safety standards;
• The ability to work as part of a team and contribute to the smooth execution of large-scale functions and events.
• Computer literacy in MS Office and SAP will be advantageous.

Key Responsibilities:
The Chef de Partie - Banqueting will be responsible for ensuring the efficient preparation and delivery of food for functions and events, while maintaining Fancourt’s high standards of quality and presentation. Duties will include, but are not limited to:

• Preparing, cooking and presenting food to Fancourt’s 5-star standards, while taking guest preferences and dietary requirements into consideration;
• Taking responsibility for the smooth running of an allocated kitchen section during preparation and service;
• Ensuring all mise en place is completed accurately, efficiently and to the required standard ahead of service;
• Preparing food in accordance with banquet menus, function requirements and expected guest numbers;
• Working efficiently to meet strict preparation and service deadlines, particularly during high-volume functions and events;
• Supervising, guiding and assisting junior kitchen staff within the allocated section;
• Maintaining consistently high standards of food quality, presentation and portion control across large-volume production;
• Assisting with maintaining appropriate par stock levels, stock rotation, stock takes and basic food costing;
• Ensuring operating equipment is used correctly, cleaned and maintained;
• Maintaining exceptional standards of cleanliness, hygiene, food safety and HACCP compliance, including waste management and pest control;
• Working closely with the Sous Chef, banqueting team and other kitchen sections to ensure seamless and timely service;
• Assisting with set-up, preparation and breakdown requirements for functions as required.

Important Information:
Candidates must:

• Have their own accommodation in George or the surrounding areas;
• Be willing and able to work shifts, weekends and public holidays;
• Be comfortable working flexible hours according to the requirements of the Banqueting operation;
• Be physically and mentally fit to perform the normal responsibilities associated with the position;
• Be willing to assist with additional duties and projects as required.

Closing date:   
15 October 2026