Jobs Available at FlySafair

Description

• Supervise and coordinate daily operations of the aircraft records team, including assigning tasks and monitoring work output; 
• Ensure timely and accurate capture, filing, scanning, and archiving of aircraft technical records (e.g., logbooks, work packs, component histories); 
• Maintain digital and physical aircraft records in accordance with regulatory and company retention requirements; 
• Monitor the quality assurance of maintenance documentation to ensure completeness and accuracy prior to archiving; 
• Ensure compliance with CAA regulations, ICAO, EASA, or FAA standards (as applicable); 
• Assist with internal and external audits, regulatory inspections, and compliance reviews by preparing required records and documentation;
• Identify and report discrepancies or documentation gaps that may affect airworthiness; 
• Support the implementation and maintenance of electronic records management systems (e.g.TRAX); 
• Continuously improve documentation workflows to enhance accuracy, traceability, and efficiency; 
• Coordinate with IT and Technical Services to ensure aircraft data integrity is maintained across platforms; 
• Compile and distribute reports related to aircraft status, record discrepancies, and audit findings; 
• Liaise with Planning, Maintenance, Quality Assurance, and Airworthiness departments regarding record-keeping requirements; 
• Respond to aircraft documentation queries from leasing companies, auditors, or regulatory bodies during inspections, redelivery, or aircraft transitions;
• Maintain knowledge of relevant regulations, policies and guidelines;
• Adhere to statutory regulations, organisational standards, policies and procedures;
• Report non-compliance and implement corrective actions to ensure compliance;
• Guide, mentor, and review the work of the team, providing constructive feedback and delegating tasks effectively; 
• Encourage, promote, and embody a spirit of teamwork;
• Assess and optimise the performance of direct reports; 
• Guide, support and develop direct reports; 
• Build and maintain strong, long-term relationships with key internal and external stakeholders to support effective collaboration; 
• Proactively engage with stakeholders to understand their needs, address concerns, and identify opportunities for process or service improvement.

Requirements

• Grade 12 or Equivalent (Essential);
• Certificate in maintenance planning (Essential);
• Diploma/Degree in Aviation Maintenance, Aircraft Engineering, or Records Management (Advantageous);
• Technical trade in aviation (Advantageous);
• Minimum of 7 years' in aircraft records management, of which 2 years' must have been Supervisory experience (Essential);
• Familiarity with aircraft maintenance tracking systems e.g. TRAX (Essential);
• Project Management experience (Essential);
• Willing to travel (Domestic and International);
• Be available after working hours, as and when required;
• Willing to work overtime;
• Knowledge and understanding of Microsoft Office suite (Outlook, Excel - PowerPoint, Word);
• Knowledge of airworthiness regulations, aircraft maintenance programs, and component traceability;
• Proficient in maintenance management systems (Essential). 

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Description

• Compile work packs for the FlySafair (planning for the next check due, informing stores of NDT required, components needed for checks) Ensure work orders are compiled on time and provided to MRO;
• Capture work order data from MRO;
• Create work orders for scheduled and unscheduled maintenance and aircrafts in storage;
• Follow-up on all open work orders;
• Review completed work orders and ensure accuracy;
• Close work orders from outstations;
• Close work orders from MRO when maintenance is complete;
• Perform component movement from MRO work orders;
• Notify other departments of findings in work orders and findings highlighted by QA/QC;
• Assist with capturing and filing ATLR's when required;
• Arrange aircraft and component extensions per approved AMP;
• Update maintenance schedules on systems;
• Assist with loading of new components on the MRO system;
• Ensure that all components installed on allocated aircrafts are correctly controlled and contain links to the last release where required;
• Update logbooks of aircraft and major modules;
• Update the maintenance system with ADS and SBS. Ensure that all ADS, SBS, Eos and ASBs are adhered to timeously;
• Provide information to other departments when requested;
• Issue Certificate of Release (CRS) to service and Certificate Related to Maintenance of an Aircraft (CRMA) documents after maintenance is completed;
• Attend survey meetings for scheduled checks;
• Attend post-mortem meetings and advise of any improvements that can be made;
• Maintain knowledge of relevant regulations, policies and guidelines;
• Adhere to statutory regulations, organisational standards, policies and procedures;
• Liaise with the Maintenance Planning Specialist regarding scheduling and required downtime needed.

Requirements

• Grade 12 or equivalent (Essential);
• Technical Diploma (Advantageous);
• Technical trade in aviation (Advantageous);
• Certificate in maintenance planning (Advantageous);
• 5 years' experience in aircraft maintenance planning (Essential);
• Experience working with a technical maintenance system (Advantageous);
• Willing to travel (domestic and international) Willing to work overtime.

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Description

• Assist with documenting and reviewing existing IT and business processes to understand current workflows and identify inefficiencies; 
• Analyse operational processes, procedures, and service delivery activities to identify improvement opportunities;
• Support process mapping, workflow documentation, and the development of standard operating procedures;
• Assist with identifying process bottlenecks, duplication of effort, and non-value-adding activities;
• Gather feedback from stakeholders to better understand process challenges and improvement requirements; 
• Assist with identifying and recommending process improvements to enhance efficiency, quality, and service delivery;
• Support continuous improvement initiatives across IT operations and business support functions;
• Participate in process optimisation projects aimed at improving turnaround times and operational effectiveness; 
• Assist with monitoring and tracking the implementation of improvement initiatives and their outcomes;
• Contribute ideas and recommendations that support innovation and operational excellence;
• Collect, analyse, and interpret operational data to identify trends, risks, and opportunities for improvement;
• Assist with the development and maintenance of dashboards, reports, and performance metrics; 
• Support the preparation of management information and analytical reports;
• Assist with validating data accuracy and maintaining data integrity across reporting platforms, when required;   
• Assist with identifying manual and repetitive tasks suitable for automation;
• Support the evaluation and implementation of automation tools, workflows, and digital solutions; 
• Assist with analysing service desk tickets and operational data to identify automation opportunities;
• Support initiatives that leverage Artificial Intelligence (AI) to improve ticket management, service delivery, reporting, and operational efficiency; 
• Participate in testing, documenting, and implementing automated processes and AI-enabled solutions;
• Research emerging technologies, automation tools, and AI trends to identify opportunities for innovation and business improvement; 
• Collaborate with IT teams, business stakeholders, and service providers to support improvement initiatives;
• Assist with coordinating improvement projects and maintaining project documentation;
• Participate in workshops, meetings, and process review sessions;
• Support change management and user adoption activities relating to process improvements and automation initiatives;
• Provide administrative and reporting support for continuous improvement projects;
• Basic understanding of process improvement and business analysis principles;
• Knowledge and understanding of data analytics, reporting, and performance measurement concepts;
• Knowledge of automation, Artificial Intelligence, and digital transformation fundamentals. 

Requirements

• Grade 12 or Equivalent (Essential);
• Bachelor’s degree in Computer Science, Industrial Engineering or a related field (Essential);  
• Interest or Exposure to process improvement, data analytics, automation, Artificial Intelligence (AI), or technology-driven optimisation initiatives (Advantageous);  
• Analytical and critical thinking skills;
• Attention to detail and accuracy;
• Good verbal and written communication skills;
• Planning, organising, and time management skills. 

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Description

• Manage the daily operations of the Roster Helpdesk by monitoring incoming queries, logging issues, and assigning helpdesk tickets to the appropriate department or responsible individual;
• Ensure that all helpdesk tickets are actioned and closed within a 24-hour turnaround time, adhering to internal service level agreements;
• Proactively follow up on outstanding tickets and escalate complex or high-priority issues to the Manager;
• Provide support to Crew Scheduling and Crew Control as and when required;
• Execute decisions in line with established internal work instructions, CATS, CARS, and the company's Operations Manual;
• Liaise with relevant stakeholders to ensure smooth coordination and communication during operational irregularities;
• Prepare and submit daily, monthly, and annual reports detailing ticket resolution performance, helpdesk activity, and operational concerns;
• Maintain accurate documentation of all changes made to a published roster resulting from actions by other departments, for audit and compliance purposes;
• Extract operational data and compile comprehensive reports through clear visual representations such as graphs and dashboards;
• Ensure all daily system and process checks are completed accurately and timeously to maintain operational readiness;
• Monitor crew compliance with rest, duty, and flight time limitations as per regulatory and company requirements;
• Perform additional tasks as delegated by management to support the efficiency and continuous improvement of the Crew Planning and Scheduling function.

Requirements

• Grade 12 or Equivalent (Essential);
• Diploma or Degree in a relevant field such as Logistics or Operations Management (Advantageous);
• Minimum 3 years' Crew Scheduling or Training Planning experience (Essential);
• Knowledge of CATS/CARS and SACAA Regulations;
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook);
• Strong report writing and data analysis skills;
• Excellent communication skills and telephone etiquette;
• Willing and able to work after hours if required.