Jobs Available at Kagiso Media

KEY RESPONSIBILITIES

 Reception and Switchboard Management

• Operate the central switchboard, answer and screen all incoming calls, and transfer to the relevant extensions.
• Promptly deliver messages to the appropriate staff members.
• Address general inquiries received via the switchboard.

 Client and Visitor liaison

• Welcome visitors and clients warmly, offer refreshments and inform internal staff of their arrival.
• Assist clients and listeners with telephonic queries.
• Maintain a clean, professional, and organised reception area at all times.

 Administrative Support

• Prepare, update, and distribute the station's telephone list.
• Manage the booking of meeting rooms and ensure availability.
• Assist with general administrative tasks, such as email meeting reminders and handling deliveries.
• Log deliveries, process invoices, and manage courier services for prize distribution.

 General Office Support

• Support various departments by assisting with office supplies management, equipment maintenance, and logistical arrangements.
• Coordinate with vendors and service providers to ensure smooth day-to-day operations.
• Handle any additional tasks that contribute to efficiently running the office environment.

 Team Participation

• Actively contribute as a valued member of the HR team.
• Positively support HR initiatives and station activities.
• Take on ad hoc tasks as reasonably expected to meet organisational needs.

Requirements

MINIMUM REQUIREMENTS

• Matric (NQF-4) or equivalent qualification.

 SKILLS & EXPERIENCE

• 1–2 years of prior experience as a Receptionist or in a similar role.
• Excellent communication and telephone etiquette skills.
• Proficiency in English is essential; familiarity with Afrikaans would be advantageous.

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KEY RESPONSIBILITIES

 Strategic HR Alignment

• Partner with Executive Management to develop solutions for people-related business issues in response to business strategy and operational needs.
• Provide advice on HR and People initiatives to support business goals.
• Coordinate and implement HR and People initiatives.
• Collaborate with the Kagiso Media HR Director and HR Community to develop and implement HR strategies.

 Talent management and Sourcing

• Identify critical talent needs and develop initiatives to address them.
• Lead talent management processes, including recruitment, induction, and placement.
• Foster employee development through training, coaching, and mentoring.
• Facilitate collaboration with recruitment agencies and manage psychometric assessments as required.
• Drive succession and career path planning, ensuring integration with performance appraisals and staffing plans.

 Skills Development

• Develop and implement a Skills Development Plan aligned with business objectives.
• Identify and recommend training opportunities to upskill employees.
• Ensure compliance by preparing and submitting the Workplace Skills Plan and Annual Training Report.
• Engage with Group HR to expand training offerings.
• Maintain accurate training records in the HR system.

 Driving Organisational Excellence: Structure, Capacity, Culture & Change

• Conduct cultural diagnostics and facilitate workshops to shape the organization’s culture.
• Coach leadership on behaviors that support desired cultural outcomes.
• Advise on organizational structure, role definitions, and leadership sourcing decisions.
• Manage employee relations and communication strategies, promoting company values and standards.
• Lead wellness initiatives, team-building events, and climate surveys to improve employee engagement and satisfaction.
• Promote and manage the Employee Assistance Program (EAP).
• Ensure effective implementation of transformation initiatives and oversee employee onboarding.

 Employment Equity and BBBEE

• Assist in developing and implementing Employment Equity and Transformation Plans.
• Drive initiatives to meet Employment Equity and BBBEE goals, including recruitment, development, and retention.
• Prepare and submit Employment Equity reports to the Department of Labour.
• Ensure BBBEE score maximization through strategic alignment with Employment Equity and Skills Development.

 Performance Management & Rewards

• Manage the Performance Management process across the organisation.
• Develop and deliver training on performance appraisals for management and staff.
• Align individual, team, and organizational goals with company vision and strategy.
• Oversee reward mechanisms, ensuring alignment with company objectives and performance outcomes.
• Manage poor performance and implement Performance Improvement Plans.
• Ensure job grading accuracy and participate in the Group Grading Committee.

 HR Policies and Procedures

• Develop and implement HR policies aligned with organisational objectives.
• Ensure consistent application of policies in all HR matters, including disciplinary actions and grievance resolution.
• Maintain accurate records of industrial relations processes and ensure statutory compliance.

 General HR Functions

• Manage HR services and administration, including budget management and payroll coordination.
• Prepare and submit reports for Manco, Exco, and compliance purposes.
• Analyse HR data and recommend process improvements.
• Ensure statutory compliance, including PAYE, Skills Development, and Employment Equity.
• Administer salary reviews, incentive bonuses, and exit interviews.

Requirements

MINIMUM REQUIREMENTS

• National Diploma/ Degree in Human Resource Management

 SKILLS & EXPERIENCE

• 5-8 years as a Human Resources Generalist (Business Partner).
• 4-5 years in Senior Management.
• Proven experience in Strategic and Operational HR Management.
• In-depth knowledge of South African Labour Legislation and current HR practices.
• Experience within the broadcasting and radio environment is advantageous.

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KEY RESPONSIBILITIES

 Sales Strategy Implmentation

• Develop, manage, and implement the Jacaranda FM Sales Strategy in collaboration with Mediamark and other stakeholders.
• Identify growth opportunities within the sales strategy by segmenting markets and preparing monthly sales plans.
• Implement strategies focused on client retention, trade marketing, CRM, annual sales operations, and event sponsorships.
• Present Jacaranda FM’s offerings to national and regional clients through tailored presentations and briefs.
• Lead new business development by exploring new products, geographies, and client segments.
• Manage sales targets, ensuring financial objectives are achieved while controlling costs.

 Sales and Business Development

• Ensure profitable revenue growth through both Mediamark and regional sales teams.
• Set and monitor team sales targets, driving increased revenue.
• Conduct direct sales by identifying client needs, developing proposals, and managing contracts.
• Develop a strategy for attracting new clients and expanding into new markets.
• Lead and present pitches to key clients, advertisers, and agencies alongside sales teams.

 Relationship Building

• Foster strong relationships with Mediamark, ensuring alignment with SLAs and revenue goals.
• Manage client relationships to retain existing clients and grow the regional client base.
• Launch customer satisfaction surveys to enhance value, satisfaction, and loyalty.

 Market Competition/Industry Intelligence

• Monitor competitor activity and advise management on trends and strategies.
• Conduct research projects to provide meaningful insights for clients.
• Collaborate with Kagiso Media and Mediamark teams to develop audience insights and data products for advertisers.

 Risk and Compliance

• Ensure commercial operations comply with relevant laws, regulations, and industry standards.
• Manage commercial agreements to maximise benefits for Jacaranda FM.
• Identify and mitigate risks related to commercial activities.

 Trade Marketing

• Drive visibility for the brand in national and local markets.
• Lead trade marketing initiatives and keep teams informed about Jacaranda FM developments.

 Reporting

• Monitor and report on sales strategy implementation and progress against targets.
• Prepare detailed sales reports, including post-campaign analysis and quarterly reviews.

 Regional Sales Staff Management/Leadership

• Oversee operations of the regional sales team, ensuring alignment with business objectives.
• Coach and develop team members, providing mentorship and addressing development needs.
• Lead recruitment efforts to strengthen the team and achieve strategic goals.

Requirements

MINIMUM REQUIREMENTS

• Diploma/Degree in marketing/sales or similar (Marketing/Advertising/ Commercial
• Additional Media and sales training courses preferred.

SKILLS & EXPERIENCE

• 5 to 8 Year Sales Experience at a Senior Management Level
• Proven track record in a target driven media sales environment (Radio, TV, Digital etc)
• Experience in growing non traditional radio revenue will be an advantage
• Previous marketing experience
• The Incumbent will be required to Travel regularly within SA