Jobs Available at Liquid Intelligent Technologies

Role Description

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Liquid C2 revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Liquid C2 to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Liquid C2.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer’s business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share. Industry Knowledge – Builds and maintains a strong knowledge of customers’ industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers’ business and operations.

Requirements

• Relevant 3-year degree: Essential
• At least 3 years pre-sales experience: Essential
• Customer obsessed, displaying exemplary customer relationship management, negotiation, and focus on customer needs.
• Interested in and inquisitive about innovation and technological trends.
• Ambitious and courageous - focus on helping to win large bids and growing Liquid’s lead in the market.
• Singular focus on designing solutions which can be delivered quickly/effectively to the customer, shortening the bid lifecycle.
• Ability to re-use standard solutions/technologies to reduce costs and improve customer experience.
• Be easy for customers to deal with, displaying flexibility and pragmatism.
• Excellence in communicating progress, pro-active in addressing issues, trusting in a virtual team.
• Knowledge of Liquid C2.
• All Appointments are subject to the Labour Legislation in the respective country.

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Role Description

Deliver on Sales strategy (Target)

• The Key Account Manager will be assigned customer accounts that sit in the Top 350 company accounts to manage. Robust account plans to achieve sales objectives will need to be delivered. Account plans should include the revenue potential for 1-3 years and the associated strategy to achieve this revenue. Implement commercial strategies and then execute in line with company policies. Generate and maintain opportunity pipeline and credible business revenue forecasts order to meet sales targets. Present Liquid Intelligent Technology’s services and offerings to assigned/new customers while leading account planning cycles and ensuring that the customers’ needs, and expectations are met.
• Proactively assess, clarify and validate customer requirements on an on-going basis. Implement a detailed sales strategy for all strategic accounts. Track and record sales activities on all accounts on SFDC.Internal All Employees. Collaborating very closely with teams from other departments within Liquid. Partner with internal cross functional teams to understand customer goals and key performance metrics Key Performance AREA 
• Build and grow client Relationships to ensure excellent customer experience
• Understand clients' business and generate new ideas to improve the customers’ business. Expanding the customer stakeholders beyond ICT to strategic business owners (CMO, CFO, COO, CEO) who own the budget and/or can influence the buying decision. Build trust, credibility, and client referrals. Maintain or improve account profitability by customizing solutions as per customer requirements .Oversee the execution of the complete sales process for all customers, including customer request handling, customer information gathering, finalization of product specification and selection and SLA negotiation and finalisation .
• Ensure all after-sale customer queries or issues that come through sales department are properly handed over to customer care. all support departments are adequately briefed on customer details, to enable delivery of the order and adequate after sales customer support. Conduct business professionally and ethically by adhering to all company policies, procedures and business ethics codes. Resolve any issues and problems of Liquid customers and act as an interface between Liquid customer and the internal teams. Ensure that exceptional customer experience is achieved by timeously escalating interdepartmental problems.
• Maintaining a clear forecast of opportunities and developing a sales pipeline to reach sales targets
• Responsible for generating leads and developing a revenue pipeline for the account for the next 1-3 years. Accountability for executing a gap plan if the revenue pipeline does not meet the assigned budget set for each Senior Key Account Manager. Identify and establish relationships in new and existing geography and segments. Provide pre-sales and after-sales assistance in bid/tender processes.
• Manage customer relationships with allocated and new clients. Deliver presentations and propose consultation-based solutions. Keep abreast of market changes and have a broad understanding of Information, Communication, Cloud and Technology Services. Utilize market dynamics, competitive pressure and best practices to formulate new strategic account value propositions.

Requirements

• Related University degree/Formal Technology qualification: Essential
• 8 years sales experience: Essential
• 8 years' experience In Hospitality/Manufactauring/Logistics vertical experience: Essential
• Business Acumen: Essential
• Proficient in MS Office: Essential
• In-depth knowledge of the ICT technology environment as regards Cloud, Cyber Security, Layer Two services, etc Essential
• All Appointments are subject to the Labour Legislation in the respective country.

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Description

• Prepare technical sound accounting directives in line with IFRS.Prepare accounting entries for technical/complex calculations/transactions including but not limited to share based payments, rehabilitation provisions, accrual or fair value adjustments. Review cumulative monthly- & annual financial statements taking into account applicable accounting policies preparation and review of AFS template/IFRS checklist/Peer comparison of both Group and standalone AFS.
• Provide technical advice / assistance to relevant stakeholders in term of ad-hoc finance/accounting related queries Work closely with the business to ensure that changes in accounting policies are implemented properly. Prepare working papers (back-up) for internal & external use as audit evidence and for internal control purposes.
• Assisting with interpretation and implementation of new regulatory and reporting standards and amendmen.Acting as a point of contact for external auditors on any technical accounting matters. Supporting with technical accounting papers for the Audit Committee.
• Review and update Finance policies in order to ensure that they are aligned with each other and companywide policies. Ensure that all internal financial controls for finance are documented and monitor compliance and report thereon. Improving finance’s documentation of policies and procedures to enhance the quality of financial reporting. Ensure appropriate policies and procedures are developed and implemented in line with applicable standards and best practice.
• Ensure that all audit points issued (Internal and external) are appropriately resolved and mitigating controls are implemented where applicable. Ensure that stakeholder's queries on reports issued are attended to and satisfactorily resolved. Ensure that the business at large is well versed in applicable policies and procedures. Review the interval control environment and make appropriate adjustments to ensure that the internal control environment is adequate. Changes made to be in line with applicable standards and best practice.
• Periodically review and sign off balance Sheet GL recons to ensure accuracy and integrity of GL balances. Accurate reporting and disclosure of information in Annual Financial Statements by; Timely Completion of Statutory Audit in line with Audit Plans. Ensuring the maintenance of accurate general ledger from planning, implementation and closure of the audit.
• Providing support and co-operation required for interim audit reviews and annual financial audits In conjunction with the CFO & LTSA Executive Management team, leads the formulation of the periodic forecast exercises, 12 month & 5 Year Financial Strategy and Business Plan. Reviews quarterly during the financial year.
• Prepare Budget process guidelines for business. Arrange & Facilitate Strategy session. Prepare the revenue templates for the business, receive, challenge and validate the inputs for monthly recurring revenue (MRC) & non-recurring revenue (NRC) and cost of sales (COS).
• Receiving and validating the departmental/cost centre CAPEX and OPEX submissions from the relevant C-Suite HoD’s with the necessary justifications.Critically reviewing the justifications, estimating, forecasting and prioritizing the finance required; Consolidating to develop the Business Plan (which includes the 5 year financial forecast), and ensuring that the final draft is in line with the Group expectations for LTSA
• .Preparing the balance sheet and cash flow statements aligning on the timing of the capex spend (vs commitment and capitalisation), AP & AR movements, loan scheduling and any financing requirements. Preparing the budget PowerPoint submissions for EXCO, Group & the Board with alignment of Strategic Intent, and/or anticipated changes to the Strategy, risks and mitigations.
• Post approval of the Business Plan/Budget drive the process for creating, allocating and loading of Systems Applications & Products (SAP) Enterprise Resource Planning (ERP) and data management program business cost centre and capex budget for budgetary control & reporting purposes. Ensures, through the management and application of financial strategies, that LTSA achieves target profitability on schedule and with sustainable practices
• Co-ordinate, consolidate, complete and provide comprehensive commentary on the SA business operations monthly presentation.6th working day of the month.Analysis monthly actual performance vs budget/forecast. 6th working day of the month. Prepare the key performance indicators monthly reporting to Group. 8th working day of the month.
• Prepare monthly cost centre reports to measure actual vs budget performance for all cost centres, provide commentary, and business engagements for cost trending.8th working day. Prepare accurate Quarterly Board Financial Performance submissions. Ad hoc monthly/periodic Finance support and analysis as maybe required by the business/group. Review all business cases submitted by the business (Revenue, Cost, Capex) for commercial feasibility.
• Provide suggestions on improvements to further meet business 'investment hurdle rates' or'margin analysis’ through standard financial analysis of discounted cash flow analysis, internal rate of return, payback and net present value analysis. Provide budgetary cost/capex approval support for ALL purchase requisitions raised by the business to ensure that all procurement is with plan/or revised forecast.
• Manage business case parameters, investment hurdle rates, cost and capex allocations, and approval levels to maintain/improve business margins (gross and earnings before interest, tax, depreciation and amortisation (EBITDA)).Operating cost efficiency - driving performance management through the review of business practices, major cost line items, procurement for recommendations on business optimisation and cost optimisation.

Requirements

• CA(SA): Essential
• 5 to 8 years’ Experience in a similar or related environment and 2 of which should be in Managerial/Equivalent position: Essential 
• 2-3 years Audit experience: Essential
• 5 years Financial Accounting and Management Experience: Essential
• Knowledge of IFRS application and interpretation: Essential
• Knowledge of ERP systems i.e. SAP Essential
• Microsoft Office i.e. Excel: Essential