Jobs Available at Melomed Private Hospitals

Description

• Operate and manage the hospital switchboard efficiently and professionally
• Answer all incoming calls promptly, courteously and professionally
• Direct calls accurately to the correct departments, extensions or doctors' rooms
• Ensure that the switchboard is attended at all times during allocated working hours
• Take and relay messages clearly and timeously where required
• Make clear and accurate intercom announcements when requested
• Maintain the confidentiality of all hospital, patient and staff information
• Maintain professional conduct, focus and attention at the switchboard during operating hours
• Build positive stakeholder relationships, uphold Melomed's Values and comply with all applicable policies and procedures

Requirements

• 1-2 years' experience in a switchboard and/or reception environment
• Good verbal communication and listening skills
• Excellent computer skills
• Professional telephone manner with strong customer service and interpersonal skills

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Description

• Registration with the South African Nursing Council as a Registered Nurse
• Post Basic Diploma in Operating Theatre Technique
• 5 years Operational Experience in a Theatre Unit
• Scrub experience in Cardiothoracic Neurosurgery and or Ophthalmology will be advantageous
• Previous experience in a management position will be advantageous
• Knowledge of the legislative and Occupational Health and Safety requirements
• Valid Driver’s licence and ability to travel
• Afterhours availability – own transport
• Work flextime
• Excellent Leadership qualities and mentoring skills
• Excellent communication, interpersonal, organisational and problem-solving skills
• The skill to manage nursing standards and in-service training
• Maintain a professional image and character
• Build sound working relationships with multidisciplinary team
• Accurate record keeping and the management of stock
• Commitment to initiate and implement continuous improvement projects
• Excellent MS Office computer skills, i.e. Outlook, Word, Excel, etc.
• Knowledge of the Kronos System

Requirements

• Be operational as well as manage the administrative duties
• Manage the Theatre Department
• Liaise and communicate with Surgeons
• Management of staff
• Ensure adherence to policies and procedures at all times
• Manage staff according to the Basic Conditions of Employment and the Disciplinary Code, staff-planning and Recruitment and Selection of staff
• Manage the day to day problem solving.
• Stock and equipment management including ordering of stock and equipment
• Accurate billing of stock utilised
• Training and development of Theatre staff
• After hours cover as per a roster
• Conduct regular inspections
• Maintain infection control strategies and procedures of the hospital
• Maintain health and safety principles
• Maintain and apply the required discipline
• Evaluation, intervention and resolution of patient complaints and queries
• Prepare daily, weekly and monthly reports
• Manage ad hoc projects as and when required

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Description

• Manage the reception area and switchboard, maintaining continuous coverage.
• Answer incoming calls promptly and courteously.
• Transfer calls to the required extensions and follow up on missed calls.
• Take and distribute messages to the relevant staff.
• Maintain office security by controlling access to the building.
• Welcome and assist all guests, maintain visitor logs, and coordinate refreshments when required.
• Locate and inform staff of visitors.
• Handle telephonic queries / enquiries.
• Screen and manage telephone calls for Executive Management.
• Manage boardroom bookings and appointments.
• Co-ordinate courier arrangements and attend to incoming mail, packages, and deliveries.
• Adhoc office duties.

Requirements

• Matric
• Minimum 2 years switchboard / reception experience
• Excellent communication skills
• Excellent interpersonal and customer service skills
• Computer literacy is essential
• Multitasking and time management skills with the ability to prioritise tasks
• Professional attitude and appearance
• Punctual with an excellent attendance history

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Description

• Assess patient conditions and needs to develop appropriate care plans
• Interact with patients and medical aid schemes
• Resolve patient and medical aid scheme queries
• Update all information timeously and accurately
• CPT and ICD coding
• Obtain doctors letters, motivations, and justifications in all appropriate cases under managed care of where medical aids request them from their hospitals as part of their assessing process
• Monitor patient admissions and identify those who have limitations, restrictions, place by their managed care/ medical aid structures e.g. length of stay, cost restrictions, fixed fees, per diem and other limiting fees or drugs and/ or formularies
• Maintain a control system that ensures the systematic monitoring of managed care patients
• Handling patient queries
• Update hospital information

Requirements

• Qualified Registered Nurse
• Minimum 3 years nursing experience in a multidisciplinary hospital.
• Experience and exposure in Theatre and/or ICU would be advantageous
• Hospital or Medical Aid scheme case management would be an advantage.
• Experience in ICD 10 and CPT coding is essential
• Knowledge of Prescribed Minimum Benefits (PMB) Scheme rules and policies
• Excellent communication skills (written and spoken)
• Excellent analytical and problem-solving skills
• Excellent MS Office computer skills, i.e. Outlook, Word, Excel, Kronos, Clinic Manager, etc.
• Attention to detail
• Ability to cope well under pressure

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Description

• Registration with the South African Nursing Council as a Registered Nurse
• Post Basic Diploma or equivalent qualification in Critical Care Trauma
• Minimum 3 years’ experience in the Trauma Department
• Post Basic qualification in Nursing Admin will be advantageous
• Experience in Unit Management as a Shift Leader will be advantageous  
• Previous experience in a similar role would be advantageous
• Excellent Leadership qualities and mentoring skills
• Excellent communication, interpersonal, organisational and problem-solving skills
• The skill to manage nursing standards and in-service training
• Maintain a professional image and character
• Accurate record keeping and the management of stock
• Commitment to initiate and implement continuous improvement projects
• Excellent MS Office computer skills, i.e. Outlook, Word, Excel, etc.
• Knowledge of the Kronos System

Requirements

• Management of staff
• Ensure adherence to policies and procedures at all times
• Manage staff according to the Basic Conditions of Employment and the Disciplinary Code, staff-planning and Recruitment and Selection of staff
• Manage the day to day problem solving, including stock control
• Conduct regular inspections
• Maintain infection control strategies and procedures of the hospital
• Maintain health and safety principles
• Maintain and apply the required discipline
• Evaluation, intervention and resolution of patient complaints and queries
• Prepare daily, weekly and monthly reports
• Manage ad hoc projects as and when required
• Own transport
• Work flexible hours