Jobs Available at Sandvik

Purpose of the role:

• Responsible for driving sales for Screening, by bringing the best of Sandvik’s offering to meet customer requirements and deliver on business lines profitability and sales targets. Actively develop existing customers and seek new customer’s for SRP. Implement Sales Strategy to achieve the organization’s short and long term sales goals

The job responsibilities:

• Identify new opportunities as well as develop existing markets for Screening capital equipment, while always ensuring CRM is up to date with valid cases and customer visit reports.
• Submit, accurate and comprehensive Screening equipment tenders  incl. equipment selection .
• Present on Sandvik Screening portfolio and Sandvik’s strategic advantages during sales calls, meetings, and tender submissions.
• Working closely with Engineering Houses (EPC/EPCM) for the benefit of the end customer in applications, engineering, and tender submissions.
• Provide engineering support Inc. DWG 2D & 3D STEP modelling of brownfield applications, understanding competitor market where suitable and provide detailed improvement opportunities for customers on Sandvik Screening equipment.
• Ensure an understanding of customers’ businesses, which include revenue base, geographical area, installed fleet, sales potential, business cycle and who the real decision makers are, as well as providing significant input into strategic plans for the continued expansion of revenue within the area and across the region.
• Proactively work with other Sales engineers, internal sales team, field service team and other support staff to grow Sandvik Screening market share while ensuring Sandvik’s core values are maintained.
• Investigate competitor activities and conduct relevant market research that enables the business unit to maintain market competitiveness. Ensure this information is communicated through the appropriate channels in the region.
• Promote and develop new products to existing and new customer base to maintain Sandvik competitive edge.
• Provide regular feedback on business activities, maintain equipment fleet (population and location for both Sandvik and non-Sandvik sites), opportunity development and overall satisfaction of the Customer base through CRM.
• Manage and coordinate the contract process with the customer support in effectively handing over capital equipment orders to technical support teams, training, parts and service (aftermarket/ life cycle) organization, while providing feedback to the relevant product line to assist with future customer requirements of product mix, strategy development to ensure Sandvik remain industry leaders.
• Develop Sales and marketing Plan for designated customer accounts

Qualifications & Experience Requirements

• Degree or diploma in technical/ mechanical engineering with preference in process engineering/ metallurgy
• 5-10 years of extensive sales experience coupled with proficient knowledge in screening Capital products.
• 2-5 years’ experience in a Supervisory or Management role.

Other Requirements & Competencies

• Understanding of commercial terms, performance & other guarantees
• Experience working on CRM or other sales management tools.
• Advance level of computer literacy English proficiency, with the    ability to deliver and manage written technical proposals and reports.
• Good understanding of sales management and business  principals.
• Proven knowledge of process plant design and operations.
• Experience working with EPC/ EPCM, mine site engineering managers/ process teams.
• Good understanding of budgeting and financial modelling.
• Good communication with good presentation skills
• Good knowledge and understanding of competitors.
• Time management skills.
• Mentorship and motivational skills

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The Role:

• To create and maintain a vital link between the customer and Sandvik Mining and Rock Solutions at Strategic decision-making level. Responsible to build and maintain good customer relationships. Responsible for the profit and loss.

Main Responsibilities

• Lead workshop business growth
• Develop the workshop team in the areas of control to meet and exceed customer satisfaction
• Implement quality control process and standards
• Develop and/or implement a workshop strategy
• Develop and manage budgets, striving for a cost-effective operations without compromising safety or quality
• Identifying, analyzing, and driving resolution of customer issues (warranty and non-warranty) with account management
• Manage rebuilds and repairs operations to meet the contract target costs
• Executing workshop activity to cost, utilization, quality and cycle time targets
• Collaborate internally with key stakeholders
• Manage a team of workshop managers
• Collaborate with customers to understand their needs and expectations
• Provide timely updates on rebuild/repairs progress and communicate any deviations from scope

Effective Operations Management

• Oversee day-to-day workshop operations, ensuring efficient workflow and resource allocation
• Schedule and prioritize repair and rebuild projects to meet targets
• Maintain a well-organized, clean and safe working environment
• Implement and enforce EHS best practices
• Ensure equipment performance meets or exceeds contractual obligations
• Set up and manage workshop operations to meet KPIs
• Develop a workshop operations strategy in conjunction with key stakeholders
• Responsible for evaluating competitor activities and conducting relevant market research that enables the workshop to maintain market competitiveness.
• Responsible to drive localization

Cost Effectiveness

• Budget Accuracy
• Budget & order intake and rebuild/repair forecast
• Reduction on cost
• Rebuild/Repair Profit
• A&S Target
• Operating results
• Overtime Invoiced
• Labour turnover

SHEQ Competence Components

• Application and compliance of relevant ISO Standards
• Legal and SHEQ Compliance
• Implementation of relevant SHEQ targets and objectives

Human Resources Competence

• Personal Growth
• Relationship Management
• HR Management
• Employee Relations
• Coaching
• Emotional Intelligence
• Conflict Management
• Communication
• Teamwork
• Delivery Focus
• Talent Management
• Performance Management
• Problem Solving
• Strategy Implementation
• Code of Conduct Behaviors
• Sandvik Leadership Model behavior’s

Qualification  

• National Diploma or Degree in Mining/ Electrical/Mechanical Engineering or Business qualification
• Masters in Business Administration (MBA) (advantageous)
• Proven experience in workshop management within the mining industry
• Strong leadership skills
• Ability to analyse data, make data driven decisions and manage budgets effectively
• Computer literacy (including relevant programs)
• Knowledge of Sandvik Databases (desirable)
• Equipment manufacturing experience (desirable)

Experience

• Experience in senior Management position (+5 years)
• Experience in operational management (+5 years)
• Experience in workshop management (+7 years)
• English proficiency
• Experience in mining applications underground mining (Specifically board and pillar applications)

Other Requirements

• Physical & Medical ability to function in an underground coal environment
• May be required to travel
• Valid drivers license