Jobs Available at SIG Labour & Associates

MAIN JOB FUNCTIONS:

• Conduct sales meetings, by ensuring that relevant information is available on which business decisions are/will be taken, giving feedback on current performance and targets, allowing all staff to give input in matters, discuss CSI results and action.
• Control all costs as per budget.
• Control debtors by achieving set turnaround time.
• Do financial, productivity and sales reporting accurately, timeously in order achieve expected norms and standards.
• Manage business activities by hands-on interactive processes, by being knowledgeable regarding all business activities, issues, and problems in the department; proactively solving problems where needed, evaluating productivity measures.
• Manage human resources by attracting, developing, and retaining competent employees, ensuring that staff issues are proactively dealt with.
• All facilities operate in terms of risk management standards, by doing physical checks.
• Ensuring that sales executives are competent and that they receive appropriate training when needed.
• Creating marketing awareness for the sales area, utilizing customer feedback, direct sales, CSI summary, increased brand awareness, and marketing meets target market, in line with manufacturers’ marketing approach.
• Managing Lost Leads.

EXPERIENCE, QUALIFICATIONS AND TRAINING:

• Management and marketing skills, knowledge, and experience.
• Ability to manage and administer a department, to provide organization systems and leadership.
• Up-to-date knowledge of vehicle legislation and of trade practices.
• Able to motivate a sales team to achieve objectives.

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MAIN JOB FUNCTIONS:

• Welcome customers and capture the relevant information, assuring that client needs are addressed.
• Check vehicle in with client.
• Follow up on parts ordered, and bookings are made to suite customer – daily.
• Keep customers up to date about information on status of the vehicle.
• Handle queries/concerns of customers as per the customers concerned – daily.
• Make out job cards, accurately and timeously and put job cards through for costing – daily.
• Arrange hire vehicles for customers, obtaining the necessary authority to do so.
• Collect Payments from customers that are due, prior to handing back the vehicle.
• Cross departmental disciplines.

EXPERIENCE:

• 2 Years Experience as a Service advisor in the Motor Industry.
• Computer literate.