Jobs Available at Vantage Debt Management

Description

Key Responsibilities:

• Assist in developing detailed project plans to monitor and track progress.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure resource availability and allocation.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.

Requirements

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 1 year of professional experience in a project management role.
• Proven working experience in project management in the information technology sector is a plus.
• Completion of a recognized project management course or certification (e.g., PMP, CAPM, Coursera).
• Strong organizational skills, including attention to detail and multitasking skills.
• Strong working knowledge of Microsoft Office and project management tools (e.g., Teamwork, Asana, Trello, MS Project, Monday.com).
• Familiarity with Agile project management methodologies.

Personal Attributes:

• Excellent client-facing and internal communication skills.
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

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Description

Key Responsibilities:

• Monitoring and management of company firewall and network devices
• Provide on-site & remote support to employees working in the office and from home.
• Maintenance and troubleshooting of issues related to Desktops, Laptops, Networks, Routers, Firewalls, Switches, Printers, Backups, Antivirus, Servers, Internet and Email.
• Provide support for cloud-based PBX/telephony system and CRM.
• Onboarding and Offboarding of employees.
• Maintenance of an asset register for all devices in the business.
• POPIA compliance with regard to data protection and security on all company devices.
• New system installations & upgrades (desktop, network, server).

Requirements

Experience and Qualifications

• A tertiary level qualification in IT (Required).
• CompTIA A+ and CompTIA N+ and/or MCSE or equivalent certification (Required).
• A minimum of 1 year's IT helpdesk support experience is required.
• Strong problem-solving skills.
• Excellent communication Skills.
• Hands-on’ approach and a willingness to learn is a must.
• Commitment to future job-relevant certifications is essential.
• Experience working on firewalls and network devices

PERSONALITY TRAITS

• Passionate and Resourceful, going the extra mile.
• Ability to prioritise and work under pressure.
• Ability to work independently.
• Positive attitude, portraying a professional image at all times.
• Effective time management.
• Ownership of tasks and using initiative.