Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To administer a portfolio of trusts, mainly testamentary, for the purpose of generating fees and leads as part of a full range of fiduciary services, in order to make Nedbank the great place to bank for our clients.
Job Responsibilities
- Adhere to company policies and procedures through appropriate investment of trust assets and overall trust administration.
- Keep up-to-date with legislation and regulation by reading up on the industry-related information.
- Ensure risks are minimised by following a checking and verification process.
- Ensure that there is no financial and reputational risk to the company by adhering to the internal knowledge base.
- Administer the client's trust in a professional manner in terms of the will or trust deed.
- Manage clients and beneficiary needs and their expectations by taking the appropriate action and delivering the required service in a timeous manner.
- Assist colleagues in trust-related problem solving by giving them advice on any specific query.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Generate an income stream through fee-taking in a timely manner in order to meet company's financial goals.
- Identify new business opportunities/leads by getting to know our clients better.
- Provide an oversight of daily administration activities by checking and verifying data.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Diploma/Higher Diploma in Banking. NQF5 and upwards recognised by FISA and SA Banking Industry. Associated Financial Planner/Certified Financial Planner (FPI), LLB Degree.
Essential Certifications
Preferred Certifications
- Fiduciary Institue of South Africa or Financial Planning Institue.
Minimum Experience Level
- 2 - 5 years relevant experience
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Job Purpose
- To lead, guide, support and coach front-line staff to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments; ensure client centric experiences that builds sustainable client relationships.
Job Responsibilities
- Build relationships with intermediaries by engaging with then in structured meetings to deliver on sales targets
- Educate and inform intermediaries by disseminating product and process information in line with Nedgroup Investments' focus areas to grow market share
- Demonstrate understanding of intermediaries' business practices by conducting on going structured meetings in order to establish intermediaries' needs
- Collaborate with departments within Nedgroup Investments by sharing information in alignment with Nedgroup Investments focus areas
- Demonstrate proficient investment knowledge in product specifications and processes
- Build relationships with internal suppliers by communicating according to service level agreements
- Ensure team deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement
- Achieve quality and turnaround standards through relevant systems, processes and procedures
- Understand and respond to client's business and needs
- Improve team efficiency and effectiveness continuously
- Build sound client relationships with staff and instill trust amongst clients that Nedbank is best placed to manage the complexity of their business requirements
- Manage consultants to unearth sales / solution opportunities and to create advocates among their clients
- Stay abreast in field of expertise and deliver on the expectations from stakeholders.
People Specification
- We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic. Aligned to our core purpose of enabling our investors to achieve their investment goals, we are committed to enabling our staff achieve their full potential and long-term career growth at Nedgroup Investments. Specifically for this role, we are looking for:
- High standard of personal presentation.
- Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
- Ability to deal with people both within the organisation and external customers
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree in Business / Finance / Investments (e.g. B.Comm ), CFP Qualification
Essential Certifications
Preferred Certifications
Minimum Experience Level
- Minimum 3 years working experience as an Investment Consultant or Sales Manager or Business Development Manager in an Asset Management environment or Unit Trust environment
- Investments technical knowledge
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Job Purpose
- To ensure that the production/ service delivery meets set objectives as per the Service Level Agreements (SLA's), customise, and to maintain and support Enterprise Systems Management tool in order to ensure availability, scalability and sustainability, in line with Nedbank business strategy.
Job Responsibilities
- Keep abreast of legislation and other industry changes that impacts on role
- Understand and embrace the Nedbank vision and values
- Ensure that own contribution and participation contributes to the achievement of team goals
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI
- Stay abreast of developments in field of expertise, ensuring personal and professional growth
- Understand and embrace the Nedbank vision and values, leading by example
- Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team
- Build internal relationships by engaging with team members and provide timeous and effective feedback on any operational issues
- Ensure client needs are addressed
- Assist clients by providing consistent second level support and troubleshooting
- Ensure smooth work flow
- Identify opportunities to improve or enhance processes, adding value to Nedbank
- Identify remedial and/or enhancement actions by providing and analysing MIS information
- Monitor the trends of system activity and work with colleagues to agree policies and procedures, for future system enhancements
- Ensure compliance to standards
- Guide and perform daily operational work requirements within existing policies, processes and procedures
- Ensure the stability of ESM technologies within existing processes, procedures and policies
- Ensure problems are solved effectively
- Ensure recurring incidents are managed appropriately to resolution. Ensure that all standards are observed and procedures are documented and carried out in a timely manner
- Propose and implement consequent improvements by monitoring and reviewing performance, throughput, availability, and exceptional incidents
- Research and understand product roadmaps
- Provide input to enhancement by participating in the planning and implementation of upgrades and fixes
- Ensure work is completed to plan
- Ensure that all standards are observed and procedures are carried out timeiously, so that all systems functionality and data is accurate
- Deliver agreed expense budget by ensuring that overtime spend is kept within budget, tracking monthly attendance and leave schedules, and managing all claims and telephony expenses
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- IT Diploma or Degree; Product certification
Essential Certifications
- Certification applicable to relevant technology
Preferred Certifications
Minimum Experience Level
- 3-5 years IT industry with 2-3 of these years in systems management
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Job Purpose
- The purpose of the Data Engineer is to leverage their data expertise and data related technologies, in line with the Nedbank Data Architecture Roadmap, to advance technical thought leadership for the Enterprise, deliver fit for purpose data products, and support data initiatives. In addition, Data Engineers enhance the data infrastructure of the bank to enable advanced analytics, machine learning and artificial intelligence by providing clean, usable data to stakeholders.
- They also create data pipelines, Ingestion, provisioning, streaming, self service, API and solutions around big data that support the Bank's strategy to become a data driven organisation.
Job Responsibilities
- Responsible for the maintenance, improvement, cleaning, and manipulation of data in the bank's operational and analytics databases.
- Data Infrastructure: Build and manage scalable, optimised, supported, tested, secure, and reliable data infrastucture eg using Infrastructure and Databases (DB2, PostgreSQL, MSSQL, HBase, NoSQL, etc), Data Lakes Storage (Azure Data Lake Gen 2), Cloud-based solutions (SAS , Azure Databricks, Azure Data Factory, HDInsight), Data Platforms (SAS, Ab Initio, Denodo, Netezza, Azure Cloud). Ensure data security and privacy in collaboration with Information Security, CISO and Data Governance
- Data Pipeline Build (Ingestion, Provisioning, Streaming and API): Build and maintain data pipelines to:
- create data pipelines for data integration (Data Ingestion, Data Provisioning and Data Streaming) utilising both On Premise tool sets and Cloud Data Engineering tool sets
- efficiently extract data (Data Acquisition) from Golden Sources, Trusted sources and Writebacks with data integration from multiple sources, formats and structures
- load the Nedbank Data Warehouse (Data Reservoir, Atomic Data Warehouse, Enterprise Data Mart)
- provide data to the respective Lines of Business Marts, Regulatory Marts and Compliance Marts through self service data virtualisation
- provide data to applications or Nedbank Data consumers
- transform data to a common data model for reporting and data analysis, and to provide data in a consistent, useable format to Nedbank data stakeholders
- handle big data technologies (Hadoop), streaming (KAFKA) and data Replication (IBM Inphosphere Data Replication)
- drive utilisation of data integration tools ( Ab Initio) and Cloud data integration tools (Azure Data Factory and Azure Data Bricks)
- Data Modelling and Schema Build: In collaboration with Data Modellers, create data models and database schemas on the Data Reservoir, Data Lake, Atomic Data Warehouse and Enterprise Data Marts.
- Nedbank Data Warehouse Automation: Automate, monitor and improve the performance of data pipelines.
- Collaboration: Collaborate with Data Analysts, Software Engineers, Data Modelers, Data Scientistsm Scrum Masers and Data Warehouse teams as part of a squad to contribute to the data architecture detail designs and take ownership of Epics end-to-end and ensure that data solutions deliver business value.
- Data Quality and Data Governance: Ensure that reasonable data quality checks are implemented in the data pipelines to maintain a high level of data accuracy, consistency and security.
- Performance and Optimisation: Ensure the performance of the Nedbank data warehouse, integration patterns, batch and real time jobs, streaming and API's.
- API Development: Build API's that enable the Data Driven Organisation, ensuring that the data warehouse is optimised for API's by collaborating with Software Engineers.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Field of Study:Bcom, BSc, BEng
Preferred Certifications
- Cloud (Azure, AWS), DEVOPS or Data engineering certification. Any Data Science certification will be an added advantage, Coursera, Udemy, SAS Data Scientist certification, Microsoft Data Scientist.
Minimum Experience Level
- Total number of years of experience:3 - 6 years
- Type of experience: Experienced at working independently within a squad and has the demonstrated knowledge and skills to deliver data outcomes without supervision.
- Experience designing, building, and maintaining data warehouses and data lakes.
- Experience with big data technologies such as Hadoop, Spark, and Hive.
- Experience with programming languages such as Python, Java, and SQL.
- Experience with relational databases and NoSQL databases.
- Experience with cloud computing platforms such as AWS, Azure, and GCP.
- Experience with data visualization tools.
- Result-driven, analytical creative thinker, with demonstrated ability for innovative problem solving.
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Job Responsibilities
- Support the Behavioural Economics unit within Nedbank Retail and Business Banking to apply behavioural science to the design and execution of better money management solutions for clients across the bank.
- Undertaking research, designing behavioural interventions, and undertaking business experiments to measure the impact of proposed solutions on client behaviours
- Conduct literature reviews on existing behavioural science evidence on financial decision making and related behavioural interventions.
- Effectively package and communicate the findings of primary and secondary research to business units.
- Support training to business units on behavioural insights relevant to their business units.
- Support the effective knowledge management and curation of primary and secondary research through an online library and internal newsletter.
- Meet internal and external client needs by delivering quality and original research.
- Establish relationships with clients through constant engagement.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Mitigate risk by managing research databases and meeting compliance and regulatory requirements through consultation with Compliance Division.
- Assist in positioning the BE Unit as valued business partner through proactive engagement and networking with internal and external stakeholders.
- Build and manage vendor relationships through engagement regarding business needs.
- Monitor performance by aligning own contribution to delivery of departmental plan against expected outcomes.
- Utilise resources by prioritising available resources versus stakeholder and regulatory requirements while being cognisant of cost.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned. Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Resolve work obstacles by managing on a case-by-case basis and early escalation where required.
Essential Qualifications
- Hons Degree in economics, psychology, anthropology or the social sciences
Preferred Qualification
Successfully completed:
- Master’s Degree in economics, psychology, anthropology, or social sciences
- For psychology students if you want to register with the HPCSA you will have to do your own tailored programme
Minimum Requirement
You must:
- 18 and above
- be passionate about behavioural economics & behavioural science.
- Have a background in research; and
- have a clear criminal and credit record.
Type Of Exposure
- Building and maintaining effective relationships with internal and external stakeholders
- Analysing and interpreting quantitative and qualitative data
- Interacting with various levels of management
- Managing multiple projects
- Communicating complex information orally and in writing
- Identifying trends and evaluating opportunities
- Facilitating learning sessions on Behavioural Economics to business stakeholders
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Job Purpose
- To grow market share with our bespoke Avo B2B working capital management offering to existing and new Commercial Banking clients.
- To lead, guide, support, and coach front-line and Commercial Card Issuing (CCI) teams to execute effectively upon the business strategy, enabling the delivery of closed loop working capital offering as well as banking solutions to relevant market segments ensuring client centric experiences that builds sustainable client relationships
Job Responsibilities
- Grow the Avo B2B capital management book in line with budgets by building and maintaining client relationships.
- Source new business by presenting Avo B2B and Domestic Transactional Solutions product opportunities to clients.
- Ensure delivery on all targeted products and services as measured through the relevant client, management systems and the contribution statement.
- Achieve quality and turnaround standards through relevant systems, processes, and procedures.
- Understand and respond to client's business, personal and household needs.
- Understand and apply the bank's risk and credit policy and manage client expectations accordingly.
- Manage & improve stakeholder efficiency and effectiveness continuously.
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
- Collaborate and use product expertise to build sound relationships with internal stakeholders, BU and CCI BU to instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements.
- Maintain effective professional relationships with low to high value profile clients through contact management.
- Engage clients and in a manner that is relevant to their specific circumstances deliver quality client engagements.
- Manage bankers to unearth sales / solution opportunities and to create advocates among their clients.
- Manage escalated client complaint to ensure agile resolution.
- Ensure and apply compliance with Risk standards by completing specified compliance training.
- Execute on the client centric objectives. Ensure adherence to relevant systems, processes, standards, protocols, procedures.
- Improve client service delivery when providing tailor made financial solutions and client service.
- Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making.
Job Responsibilities Continue
- Stay abreast in field of expertise and deliver on the expectations from stakeholders.
- Understand and embrace the Nedbank Vision and Values.
- Attend and apply learning from relevant training programs.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank.
- Culture building initiatives and participate in culture surveys.
- Create a client service culture through various required interventions.
- Participate and support corporate responsibility initiatives.
- Achieve operational excellence by supporting the implementation of business optimisation improvement.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Preferably completed and obtained a degree in Business / Finance / Marketing (e.g. B. Comm, Certified Associate of the Institute of Bankers)?
Minimum Experience Level
- Minimum 5 years Banking Experience
- Successful history in Commercial Banking CCI Banking Acquisition
- Experience in Business banking CCI & Transactional Banking
- Driving License and own reliable motor vehicle
- Willingness to Travel – Nationally only
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Job Purpose
- To provide guidance and advice related to the integration of solutions across technologies; ensuing all outputs are in compliance with current governance and legislation and provide IT leadership based on IT and business acumen
Software Stack Skills Required
OpenShift:
- OpenShift Container Platform: For container orchestration and management.
- Streams for Apache Kafka: Use the Streams for Apache Kafka operator to deploy and manage Kafka clusters on OpenShift.
Kafka:
- Apache Kafka: For distributed messaging and real-time data streaming.
- Kafka Connect: To integrate Kafka with various data sources and sinks. (confirm)
- Kafka Streams: For stream processing within Kafka. (confirm)
Java:
- JDK (Java Development Kit): Preferably JDK 17 or later for development.
- Spring Boot: For building microservices and RESTful APIs.
- Kafka Clients: Java clients for producing and consuming messages from Kafka.
C#: (Optional)
- .NET Core/ASP.NET Core: For building cross-platform applications and services.
SQL Database:
- PostgreSQL, MySQL, or Microsoft SQL Server: A powerful, open-source relational database system.
- DB2: The system will still use DB2. Any popular open or closed source relational database will be suitable as a skill.
Observability Framework:
- Prometheus: For monitoring and alerting, especially in Kubernetes environments.
- Grafana: For visualizing metrics collected by Prometheus.
- OpenTelemetry: For collecting logs, metrics, and traces from your applications.
- Jaeger: For distributed tracing to monitor and troubleshoot transactions in complex microservices environments.
- Fluentd: For log collection and aggregation.
DevOps and CI/CD:
- Jenkins or GitLab CI/CD: For continuous integration and deployment pipelines.
- Helm: For managing Kubernetes applications.
- Prometheus and Grafana: For monitoring and observability.
This comprehensive stack ensures seamless integration of container orchestration, real-time data streaming, application development, robust data management, and observability
Job Responsibilities
- Consult and provide advice on the use of the multiple technologies. Address the needs of the bank by deploying, supporting and configuring multiple technologies.
- Develop solutions using knowledge of the technologies.
- Ensure ongoing availability within the SLA requirements.
- Ensure maximum exploitation of the multiple technology features across multiple business initiatives.
- Identify further opportunities for use of the technologies.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Seek opportunities to improve business processes, models and systems.
- Participate in Research and Development related to specific.
- Ensure alignment with emerging technologies, and impact on Nedbank technologies and legislative requirements.
- Provide problem solving in high impact incidents.
- Present to stakeholders on any impact or change to multiple technologies.
- Engage with vendors related to multiple technologies.
- Meet bank's needs by presenting on the exploitation of the technologies.
- Become a trusted consultant by providing trustworthy information and acknowledge if advice cannot be provided.
- Expand IP beyond own technology speciality.
- Break down components of end to end design and defined logical units of work.
- Raise unallocated or missing components of design with project lead. Validate the individual design components and integrate these into end to end design.
- Ensure test strategy covers full end to end design.
- Provide integration solutions and validate the technical component design.
- Review and approve component designs.
- Consult on the resolution of high impact problem solving across. Participate in Severities (Sev's) and provide expert guidance and solutions on technical problems.
- Provide the application flow.
- Document and maintain the end to end design.
- Build end to end design and release to stakeholders.
- Ensure alignment to IT strategy to architecture roadmaps.
- Upskill all stakeholders. Lead end to end design on project.
- Ensure awareness of Group Technology initiatives and standards. Support the achievement of the business strategy, objectives and values.
- Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team.
- Obtain buy-in for developing new and/or enhanced processes to improve stakeholders' businesses.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Essential Certifications
- Accredited where formal expert certification on technology is available JMP or MMP or equivalent
Minimum Experience Level
- 10- 15 years experience in an IT environment across infrastructures of which at least 2 years in a senior role from feeder areas
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Job Purpose
- To plan, execute, monitor and deliver on sales and retention business objectives in support of RBB Product Strategy.
Job Responsibilities
- Responsible for stakeholder engagement and alignment relating to Sales business objectives for consumer application drop-off initiatives to convert as many abandoned applications as possible.
- Focus on portfolio tilt and drive relevant products to increase revenue.
- Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and retention targets.
- Plan and implement campaign activities through engagement with stakeholders including analytics, marketing, channel etc.
- Drive strategic sales levers through monitoring reporting, engaging channels to improve results, call listening, surveys and other forms of insights.
- Review of end-to-end fulfilment processes for efficiency and effectiveness.
- Drive initiatives with stakeholders that enhance the timing of leads to ensure that clients are contacted as quickly as possible to complete their applications.
- Drive daily sales disciplines by identifying shortfalls and ensuring corrective action is taken.
- Engagement with call centre channel to align on capacity requirements.
- Measure and drive sales leads and usage of relevant sales systems to improve cross selling opportunities.
- Improve cross sell through driving digital enticement by identifying lost opportunities.
- Drive activation and entrench sales to improve revenue generating accounts.
- Manage Direct Expenses by making use of Cost-effective multi-media solutions to improve cost of sales.
- Conduct related workshops and training interventions to improve client experience.
- Analyse relevant client feedback systems and identify common trends in client sales and retention challenges and recommend corrective action to achieve client satisfaction.
- Ensure adherence to sales and retention standards and strategies by observation and measurement and recommending corrective action.
- Support relevant areas to achieve sales and retention objectives by highlighting gaps and opportunities.
- Monitor and coach to ensure understanding and effective utilisation of all sales and retention systems to achieve strategic objectives.
- Reducing processing errors and improve data quality by effective monitoring, controls and putting corrective activities in place.
- Conduct regular checks on sales claimed and leads provided to ensure compliance with policy and procedures.
- Ensure compliance to all relevant legislative and Nedbank Policies and Processes requirements.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Marketing Degree or similar qualification
Minimum Experience Level
- 3+ years Campaign Management experience
- Leadership experience
- Problem solving and advanced experience in working with numbers
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Job Purpose
- To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.
Job Responsibilities
- Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
- Examine and suggest financial solutions and strategies for the financial plan (plan for life).
- Assist clients in implementing their plans and carry out financial transactions.
- Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
- Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
- Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
- Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
- Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
- Building a sustainable and profitable practice.
- Participate and attend all business engagements to build and strengthen relationships.
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
FSCA recognised Qualification
Certificate: Financial Planning
Essential Certifications
Preferred Certifications
- FAIS Qualification: RE1/RE5
- Certified Financial Planner (highly beneficial)
Minimum Experience Level
- 1 year experience / exposure in Executive Financial Planning or Digital/Virtual Advisory Services
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Job Purpose
- We are looking for a Business Manager: Debtor Management to sell, service and manage the Nedbank Debtor Management (NDM) Portfolio in line with Nedbank's Relationship Banking Channel strategy and agreed targets. The debtor management suite of products would include Invoice Discounting; Factoring; Cash Solutions/Single invoice discounting; Export Factoring and Trade Finance.
Job Responsibilities
- Grow the Nedbank Debtor Management book in line with budgets by building and maintaining client relationships
- Source new business by presenting Nedbank Debtor Management product opportunities to clients. (Invoice Discounting; Factoring; Cash Solutions/Single invoice discounting; Export Factoring and Trade Finance)
- Provide product expertise by delivering Nedbank Debtor Management solutions in line with Relationship Banking Channel strategy and budget
- Build and maintain client relationships through the undertaking of independent and dual visits with bankers based on client needs and related situations
- Build relationships with internal/external stakeholders by contributing to structured information sharing meetings
- Identify opportunities by collaborating with Relationship Banking Channel according to strategy
- Manage and monitor onboarding of new clients
- Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are met
- Ensure client expectations are met by liaising with regional and product teams. Monitor/manage outputs as per service level agreements to internal and external stakeholders.
- Collaboration with operations/audit within Debtor Management.
- Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Job Responsibilities Continue
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- Minimum 5 years relevant job-related Banking Sales and Relationship management experience.
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Job Purpose
- To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant department.
Job Responsibilities
Job Responsibilities (Continued)
- Drive operational improvement by identifying and implementing appropriate solutions
- Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required.
- Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.
- Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs. Contribute to team effectiveness by following the recruitment process when recruiting talent. Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
Job Responsibilities (Continued)
- Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Address issues raised in culture surveys by participating in the development and implementation of action plans.
- Create a client service culture through various required interventions.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
NQF level 5 qualification
Essential Certifications
- FAIS Regulatory Examination 1 qualification
Preferred Certifications
Minimum Experience Level
- 3 to 5 five years' experience within a Banking/Insurance environment.
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Job Purpose
- To build and develop strategic relationships with all business units within Nedbank to create business opportunities for staff banking; in line with the Nedbank business strategy.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Ensure work is consistently completed for planning; progress reviewed and corrective action taken by drawing and reviewing an activity plan.
- Ensure efficient resource utilisation to produce balanced output in terms of quality; cost and business expectations by working within budget.
- Identify and resolve work challenges and problems effectively by constantly engaging and networking with the relevant stakeholders.
- Identify business opportunities within Nedbank divisions by engaging and partnering with relevant stakeholders.
- Build sound professional relationships with all stakeholders through regular communication and feedback sessions.
- Develop trusting / professional internal relationships to smooth the flow of work by engaging and regular feedback.
- Develop collaborative relationships with contractors / consultants / suppliers which meet business needs by regular communication and feedback.
- Manage own operational budget by ensuring that expenditures (like travel and telephone costs; etc.) are within the allocated budget.
- Monitor; track and control operational expenses to ensure that business results are delivered.
- Support the achievement of the business strategy; objectives and values by reviewing Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- 5 years experience in a client service role within a banking environment
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Job Purpose
- To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools; policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
- Ensure that all standards are observed and procedures are carried out in a timely manner in order that all systems functionality and data is accurateby managing systems software configurations. Deliver agreed expense budget by ensuring the following; Overtime spend is kept within budget; Monthly Attendance and Leave Schedules; All Claims and recoveries are managed; Telephony expenses Data Card Usage Managed Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals.
- Create and manage own career through guidance and support of management; department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Provide 1st level support and occasional 2nd level support and trouble shooting against guidelines; thus meeting clients' needs.
- Manage and action customer requests/calls through building and enhancing client relationships.
- Provide timeous and effective feedback through engagement with team members Ensure team complete work to plan by providing office administrative support to the team.
- Monitor the trends of systems activity by working with senior colleagues to agree policies for future system enhancements.
- Compile with policies and standards by providing system access within mandate.
- Conduct health checks as per documented procedures as per agreed time lines Execute on implementation plans for new/ upgraded/ enhancements as required.
- Solve work issues and problems by acting on MIS information as provided by Senior colleagues
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Information Technology Diploma or Degree plus Product certification
Essential Certifications
- Relevant product certification an advantage
Preferred Certifications
Minimum Experience Level
- 1-2 years IT industry or related experience
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Job Purpose
- This position is a Data Development Manager role where an applicant will look after a team of Data Engineers. To manage a team of technical resources who develop and support the WH ETL production environment within a BI focused department. The role covers managing and maintaining infrastructure, systems, applications and a real-time data store. The Candidate will guide the team on requests solutions design. Candidate will develop, optimize and automate production process for the WH environment.
- The candidate should indicate that they can code/build complex packages. Experience in the development of complex packages or systems including design elements and troubleshooting
Job Responsibilities
- Day-to-day tasks would include managing the implementation of new processes into production, troubleshooting processes, optimizing code and system as well as stakeholder management.
- Participates from time-to-time on morning standby support, production support and month-end support.
- A candidate who is happily to manage the Development team through Agile methodologies.
- Run morning stand-up with their Team. To be able to solve all the impediments identified in the morning stand-ups timeously
Minimum Experience Level
- Minimum 6 years of related work experience
- SQL Server experience
- Experience on these databases will be considered - DB2, Oracle, SAS
Advantageous experience
- Python training or experience
- Machine Learning training or experience
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Relevant 4 year B.Comm or B.Sc degree, business management post grad qualification
Essential Certifications
- Proficient Certification in relevant technologies
Method of Application
Use the link(s) below to apply on company website.
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