Latest Job Opportunities at Capitec Bank

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

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Purpose Statement

• To gather, analyse and understand business users’ data and analytics requirements and translate these requirements into analytics best practice technical solutions that meet the relevant business objectives.  
• To ensure alignment between business, Product Managers, data and analytics teams and produce a comprehensive functional specification from business requirements by maintaining a high level of in-depth knowledge with regards to analytics and other relevant data concepts.

Education (Minimum)

• A relevant tertiary qualification in Information Systems
• Certification in Business Analysis

Education (Ideal or Preferred)

• Certification in AWS Data Analytics Speciality or AWS Architecture

Knowledge and Experience

Knowledge

Minimum:

• Data Warehousing on an enterprise level
• Cloud data estates (e.g., AWS and Azure) 
• Cluster computing fundamentals e.g., Big Data 
• Data Governance and Data Management
• Understanding of data protection
• Financial systems and procedures
• SDLC / DevOps
• Conceptual Data modelling 
• Basic data analysis using SQL (PostgresSQL)
• Understanding of the concepts of data visualisation
• Software Testing and Quality Assurance
• Databases and Database design

Ideal:

• Banking systems environment
• Banking business model
• Agile development life cycle
• Databases and Database design
• Quality Assurance (QA)
• Amazon Redshift

Experience

Minimum:

• At least 5 years’ proven experience within information systems business intelligence and data warehousing environment
• At least 5 years’ proven experience in drafting Business Requirement Specifications/Documents and translating requirements between business and functional stakeholders 
• Experience in Business Analysis using various techniques to describe business needs e.g. conceptual model, ERD, Test Cases, Data Flows, UML models, Data Dictionary, Business processes flows, etc.
• Able to perform data analysis and determine the impact and next steps required
• Able to identify and classify data exposure risk from the relevant legislation

Ideal:

• Able to perform data analysis and determine the impact on broader organisational frameworks and objectives
• Relevant business domain knowledge e.g., credit
• Business Information Business Analysis experience in a finance/banking environment

Skills

• Commercial Thinking Skills
• Facilitation Skills
• Problem solving skills
• Analytical Skills
• Communications Skills

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Purpose Statement

• To build out and maintain optimal, sustainable, resilient, scalable, cost effective and high performing IT Infrastructure that meets the companies vision and objectives.

Experience

MINIMUM:

• Minimum 5 years Information and Communication Technologies experience in the end-user computing environment
• Minimum 3 years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in an enterprise
• Experience in Cloud Services (Azure, AWS, GCP)

IDEAL:

• 5+ years Information and Communication Technologies experience in the end-user computing environment
• 3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in an enterprise.

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology or Information Technology - Computer Science
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology or Information Technology - Computer Science

Knowledge

MINIMUM:

• Minimum Knowledge
• A thorough and in-depth understanding of:
• End user and distributed IT systems and infrastructure
• Desktop design standards and implementation strategy
• Microsoft Windows operating system architecture and application integration
• Active Directory and Group Policy management
• Security relevant to desktops (using tools like group policy management)
• System Centre Configuration Manager and all supporting product functionality
• Knowledge in scripting tools such as VBScript, PowerShell, Python, JavaScript
• Encryption technologies
• Mobile Device Management
• End User hardware technologies
• End User Infrastructure Service technologies (e.g. Print Management Solutions)
• Documenting of IT systems and infrastructure
• Cloud Services (Azure, AWS, GCP)
• Microsoft 365 Services (Teams, Power Platform, Power BI, O365).
• Microsoft Intune / MAM
• Cloud Management Gateways (Azure SCCM) 
• Object Oriented Language ( C++, C#, Java).
• SQL and NoSQL knowledge.
• Restful API web services.

Ideal:

• Currently relevant industry cloud solution technologies (e.g. Office 365, Azure)
• Video, Voice and Collaboration services (Polycom, Cisco, Skype / Teams)
• Virtual Desktop Technologies (VDI, Citrix, VMWARE)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Analytical Skills
• Problem solving skills
• Attention to Detail

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Purpose Statement

• To provide effective service to branches by responding to and answering operational queries.

Experience

Minimum:

• 1 - 2 years contact centre

Ideal:

• Experience in a banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• n/a

Knowledge

Minimum:

• Call centre processes and procedures
• Customer care and service protocols
• Basic IT knowledge

Ideal:

• Capitec Bank systems

Skills

• Communications Skills
• Problem solving skills
• Telephonic / Call skills
• Attention to Detail

go to method of application »

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

go to method of application »

Purpose Statement

• To design and execute TOC Relationships strategy to underpin, enable and deliver the Forex strategy.
• Responsible for optimising TOC Relationships performance by executing business plans, budgets, goals and metrics, people, standards, principles, and processes.

Experience

Minimum:

• 10yrs+ treasury experience successfully leading, planning and managing TOC Relationships initiatives and operations.
• Stakeholder management (internal and external) and at a variety of levels.
• Managing risk in a TOC Relationships environment.

Ideal:

• Management experience in Capitec Bank.
• Experience in the same or a similar industry

Qualifications (Minimum)

• Bachelor's Degree in Finance or Economic and Management Sciences

Qualifications (Ideal or Preferred)

• Honours Degree in Finance or Economic and Management Sciences

Knowledge

Minimum:

• Expert knowledge of TOC Relationships best practices and regulatory requirements.
• Client service and management.
• Expert knowledge of TOC Relationships as well as an overall understanding of how they work.
• Data and digital knowledge and capability.
• Risk and governance.
• Commercial, business, operations and financial principles and practices. 
• Governance and risk management principles
• IT systems and data management and application.
• Quality principles and practice
• Understanding of future of technology e.g. blockchain.

Skills

• Analytical Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

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Purpose Statement

• To enable Data Scientists and Decision Scientists to do work more efficiently; build, implement, improve and support platform improvements which will support delivery of the Capitec AI strategy.
• To collaborate in creating and delivering the AI strategy to ensure Capitec is able to compete in a fast-changing landscape. The effective use of AI technologies will be a key strategic differentiator in the future.

Experience

Minimum:

NB. Length of experience for Machine Learning Engineers is conditional on the qualifications obtained

• Machine learning and software engineering experience
• Providing technical subject matter expertise, leading on complex data science/machine learning initiatives or projects in multiple technical areas. 
• Providing Technical subject matter expertise oversight of data scientists / teams to support delivery of solutions to business.
• Guiding and leading technical teams to maintain ML standards and practices
   

Qualifications (Minimum)

• Masters Degree in Information Technology - Computer Science or Engineering - Other

Qualifications (Ideal or Preferred)

• n/a in Information Technology - Computer Science or Engineering - Other

Knowledge

• Expert theoretical knowledge of machine learning patterns and experience of implementation.
• Machine learning model life cycle • Understanding of distributed systems.
• Understand a broad range of data structures and algorithms, and which to use.
• Knowledge of engineering and operational excellence best practices.
• Ability to debug code through common troubleshooting techniques such as metrics, logs and traces.
• Predictive modelling techniques (statistical and machine learning) and deployment.

Skills

• Analytical Skills
• Decision making skills
• Planning, organising and coordination skills
• Problem solving skills
• Researching skills