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  • Posted: Nov 8, 2024
    Deadline: Not specified
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  • MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Through ou...
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    Senior Manager - Platform Architect

    Responsibilities

    The Senior Manager – Platform Architect will be accountable to achieve the following objectives:

    • Oversee the development and implementation of strategy/roadmap for platform architecture in software CoE, prioritizing the key priorities for short-, medium-, and long-term goals based on business objectives, emerging technologies, and industry trends in close collaboration with key business stakeholders
    • Lead the design and development of software solutions/ platforms ensuring they meet MTN’s digital transformation goals and objectives Provide technical guidance, set clear goals and expectations and conduct regular performance evaluations
    • As a chapter lead collaborate and work closely with other chapter leads to align on the overall software CEO strategy, drive synergies and achieve engineering excellence
    • Implement or Guide teams to design scalable architectures, implement load balancing techniques, optimizing resource utilization, while considering factors such as caching, data partitioning, and horizontal scaling
    • Lead the implementation of robust security measures and vulnerability assessments across Software CoE to address any vulnerabilities (SQL injection, XSS, CSRF) and stay protected in close collaboration with the cybersecurity teams 
    • Work closely with cross functional teams such as, product management, engineering, operations etc. to understand the requirements and drive the implementation of platform features, enhancement and integrations. Foster strong relationships to ensure alignment and successful platform/solutions delivery
    • Manage and address performance bottlenecks and scalability challenges within architecture domain, optimizing performance using tools like Vtune, PVS-Studio etc. and anticipate near-future scalability needs
    • Drive the development teams to ensure adherence to architectural principles , coding standards and quality assurance practices
    • Drive the enforcement of governance frameworks (e.g. , TOGOF, GDPR, HIPAA), standards and guidelines for Architecture domain ensuring adoption of best practices, processes, methodologies and tools across the MTN value chain
    • Develop architecture domain related articles for leading software journals and consulting surveys to increase MTN’s brand visibility 
    • Oversee and maintain relevant technical documentation, including architectural diagrams, design specifications and standard operating procedures (SOPs) across Software CoE
    • Collaborate with Software CoE Lead to present new architecture design concepts, progress updates and recommendations effectively to senior management, technical and non-technical stakeholders 
    • Oversee the adoption of industry best practices, continuous integration/continuous deployment (CI/CD), DevOps methodologies (Docker) and Testing Methodologies (Jest) within the Software CoE
    • Review the overall architecture domain performance (including corrective actions, if necessary, deliver progress and provide reports to Software CoE Lead and other relevant stakeholders
    • As a Chapter Lead of the Architecture domain, oversee the exchange of best practices among squads and motivate members for upskilling pertaining to best practices for platform architecture and latest emerging technology

    Qualifications

    Education:

    • Bachelor’s degree in Computer Science/Information Technology/Electronics and Communication
    • Post graduate degree in Computer Science /Networks and /or equivalent professional qualification (Preferred)

    Experience:

    • 7+ years of relevant working experience 
    • 5-7 years of experience in either as a full stack developer or as a frontend/backend developer
    • Experience in emerging telecom-based software technology (Preferred to have)
    • Expertise in software development methodologies, design patterns, and best practices
    • Experience with cloud platforms (AWS, Azure, Google Cloud) is a plus

    Skills:

    • Proficiency in entire Java technology stack backed by multiple projects and visible accomplishments
    • Solid understanding of entire Software Configuration Management (Gilt) and Governance Framework (TOGOF, GDPR etc.)
    • Strong knowledge of telecom systems, protocols, and industry standards (Preferred)
    • Solid understanding of web technologies ((HTML,CSS), Testing Frameworks (Jest), APIs and web services
    • Detailed knowledge of database management systems, SQL, MongoDB, SQLite databases
    • Certification in Information Systems Security Professional (CISSP) is preferable

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    Senior Manager - DevSecOps Engineer

    Responsibilities

    The Senior Manager – DevSecOps Engineer will be accountable to achieve the following objectives:

    • Define goals, roadmaps, and timelines for achieving continuous integration, deployment, and delivery in the sprint product/service release
    • Design, build, and maintain infrastructure-as-code (IaC) solutions to automate the provisioning, configuration, and management of infrastructure components
    • Establish and manage robust continuous integration and continuous deployment (CI/CD) pipelines to enable frequent, automated software releases
    • As a chapter lead collaborate and work closely with other chapter leads to align on the overall software CEO strategy, drive synergies and achieve engineering excellence
    • Implement monitoring and alerting systems to provide real-time visibility into the performance, health, and availability of telecom systems and applications
    • Utilize technologies like containerization (e.g., Docker), container orchestration (e.g., Kubernetes), and load balancing to ensure system scalability and reliability
    • Perform root cause analysis, troubleshoot complex issues, and coordinate with cross-functional teams to resolve incidents quickly and effectively
    • Collaborate with security teams to implement and maintain security measures, best practices, and compliance standards
    • Conduct vulnerability assessments, implement access controls, and ensure data protection and privacy with regulations like GDPR
    • Foster collaboration between development, operations, and other teams involved in the software delivery lifecycle
    • Guide junior team members, facilitate knowledge sharing, and promote best practices in DevOps methodologies
    • Lead incident response efforts during critical system failures or outages and ensure efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security
    • Evaluate existing processes, tools, and technologies to identify areas for improvement and optimization. Propose and implement enhancements to increase efficiency, reduce costs etc. 
    • Coordinate and execute releases into production environment thereby ensuring delivery as per agreed timelines and scope
    • Foster a culture of continuous improvement, experimentation, and innovation within the DevOps team
    • Encourage learning, knowledge sharing, and the adoption of new technologies and methodologies to enhance processes and drive innovation
    • Assess feedback from team members, and track improvements in team performance and skills development

    Qualifications

    Education:

    • Bachelor’s degree in Computer Science/Information Technology/Electronics and Communication
    • Post graduate degree in Computer Science /Networks and /or equivalent professional qualification (Preferred)

    Experience:

    • 7+ years of relevant working experience 
    • 4-5 years of experience in technical architecture and application development, or operations
    • Expertise in optimizing applications in standalone as well as distributed systems environment to maximize performance
    • Experience with CI/CD tools, infrastructure automation, monitoring systems and incident management
    • Experience with cloud platforms (AWS, Azure, Google Cloud) is a plus

    Skills:

    • Proficiency in scripting languages (e.g., Shell, Python)
    • Strong knowledge of telecom systems, protocols, and industry standards
    • Solid understanding of DevOps principles and practices
    • Ability to analyze complex issues, troubleshoot problems, and implement effective solutions to maintain system stability and performance

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    Senior Manager - Stakeholder Management Group Sustainability and Corporate Affairs

    Responsibilities

    • The Senior Manager: Stakeholder Management will, contribute to the positioning of MTN as a trusted partner of choice in the markets and on platforms, through driving reputation, building relationships, and managing issues, whilst being accountable to achieve the following objectives:

    Coordinating the Nation States Agenda 

    • Advisory support in the implementation of group-wide Nation State strategy and actively participating in the markets and platform business relevant stakeholder forums in the markets and across Africa. 
    • Support in development and implementation of Group’s host nation strategies, policies, and procedures aligned with values of the nation’s in which we operate.
    • Support in the engagements with operating companies, business divisions and functional areas to build an environmental scanning system for the early detection and management of stakeholder issues.
    • Support in the monitoring and remaining abreast of developments in the political landscape that my impact MTN business, especially in relation to stakeholder management across the different stakeholder categories for MTN’s group of companies and platform businesses.
    • Supporting in implementation of programme to clarify the minimum requirements for planning, implementation, monitoring and reporting of stakeholder engagement training the leadership and key conduits (stakeholder category and relationship owners) in best practice stakeholder management. 
    • Support in the process of ensuring compliance with Group Stakeholder Management Policy across MTN’s footprint. 
    • Support in ensuring regular reporting on stakeholder issues, relationships, and management thereof to the MTN leadership, as well as to stakeholders in the interest of transparency and building trust reflecting MTN’s markets and platform businesses. 
    • Support the development of metrics to assess the impact of the stakeholder management function

    Facilitating for the forging of alliances

    • Manage and influence relationships with key stakeholders as prioritised in the Group’s reputation and stakeholder management framework to ensure sustainable collaborations and strengthen MTN’s networking capacity.
    • Increase the MTN profile by contributing and leading transformational discussions at multiple levels through, amongst others, economic diplomacy
    • Drive and coordinate a group wide engagement, and resource mobilisation efforts at bilateral and multilateral platforms such as investment promotion Summits, industry bodies and others 
    • Support in remaining abreast of global developments in cooperation between the Private Sector, Public Sector and Civil Society and plan for MTN’s leadership to be represented adequately in the multilateral engagement.

    Contribute to de-risking operations

    • Supporting the General Manager: Stakeholder Management in working with Business Risk Management to identify, quantify and track political trends and developments that could pose long-term risk to MTN’s strategy execution
    • Support in monitoring and evaluation (M&E) efforts through annual Reputation Index Survey of stakeholder relationship health, stakeholder trust, and stakeholder perceptions of MTN’s performance on reputation drivers and its overall reputation across MTN markets. 
    • Support in organising and attending Group level stakeholder meetings with technical team members and ensure feedback of stakeholder responses. 
    • Contribute to the coordination and implementation of decisions of market and functional interlocks
    • Support in the periodical update of the MTN Group Reputation and Stakeholder Management Framework as applicable . This includes support to regular reviews of the Group Stakeholder Management Policy, annual review of the Group Reputation and Stakeholder Management Strategy and support to ongoing capacity building across all business operations to embed the strategy and policy.  

    Role Dependencies

    • Active support to Group General Manager: Stakeholder Management and Group Chief Sustainability and Corporate Affairs Officer 
    • Deep understanding of the MTN business strategy 
    • Understanding of geopolitical environment and Africa’s development priorities
    • Alignment of OpCo and Group strategy initiatives
    • Capacity to influence and collaborate
    • Timely decision making and rapid response 

    Qualifications

    Education:

    • Minimum 4-year degree in International Relations, Political Studies, Diplomacy, or related field. 
    • Postgraduate degree (MBA Adventageous)
    • Relevant certification / accreditation / membership with professional body as required for role 

    Experience:

    • Minimum 5 years senior management experience or more
    • Relevant sector/industry/area of specialisation (understanding emerging markets advantageous)
    • Experience working in a medium to large organization 
    • Demonstrable experience of working in 3 or more countries in Africa and the Middle East
    • Stakeholder management development and implementation experience

    Competencies:

    • Business acumen to understand business risk and challenges, and recognise corporate opportunities 
    • Excellent programme/ project management and communication skills
    • Strategy Formulator, Decisive Problem Solver, Innovative Value Creator
    • Culture and Change Champion, Inspiring People Leader, Relationship Builder
    • Results Achiever, Operationally Astute

    Other:

    • Regional and international travel may be required
    • Fluent in English. Ability to communicate in French and other African languages would be advantageous
    • Understanding and knowledge of applicable legislation and regulations

    Method of Application

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