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Purpose for this role:

• To lead, grow, and manage BDO Digital’s cybersecurity practice by bringing cybersecurity advisory, cyber solutions, and managed security services together as a cohesive, commercially successful business.
• The individual will take responsibility for an established practice, maintain its operations, retain key talent and client relationships, and build on its capabilities, reputation, and market presence to drive further growth.
• The role requires a leader who can turn clients’ cybersecurity challenges into compelling, commercially viable offerings; expand the portfolio of services and solutions; and develop multidisciplinary teams to advise clients, implement security solutions, and deliver ongoing managed services.
• The leader will be accountable for the practice’s strategy, commercial performance, and service delivery, driving sustainable, profitable growth, strengthening trusted client relationships, and ensuring consistently high-quality outcomes.
• The leader will position BDO Cyber as a trusted adviser, centre of excellence, and delivery partner, helping organisations manage cyber risk, protect information and critical assets, strengthen cyber resilience, and enable secure business transformation.

Principal Accountabilities:

Strategy and Practice Leadership 

• Develop and execute a cybersecurity strategy reflecting current market positioning, target sectors, competitive differentiation and strategic alignment with the firm's strategy.
• Build and manage an integrated business model that integrates cyber advisory, cyber solutions and managed services.
• Identify opportunities and qualify them to expand services, enter new markets and develop recurring revenue.
• Set and manage clear priorities, responsibilities and performance expectations across the practice.
• Monitor market developments, client demands and emerging technologies to inform strategy and investments.
• Manage the existing practice portfolio and prioritise client retention, strategic talent and brand.
• Report practice performance, material risks and strategic priorities to relevant relationships.

Business development and client relationships

• Develop and convert business opportunities across cyber advisory, solutions and managed services.
• Identify and develop opportunities through client relationships, strategic account planning, partnerships, and market stakeholders.
• Lead bids, tenders, proposals, solution development, pricing and commercial negotiations.
• Build trusted relationships with board members, executives and decision makers.
• Translate technical capabilities into clear propositions with measurable outcomes.
• Lead marketing initiatives with marketing to drive visibility and business opportunities.

Financial and commercial management

• Take accountability for practice revenue, gross profit, profitability, budgets and forecasts.
• Manage the commercial performance of sub-service lines and client engagements with the cybersecurity practice.
• Ensure pricing for engagements reflects delivery costs, commercial risk, client value and applicable firm margin requirements.
• Oversee resource utilisation, project recovery, work in progress, billing and collections.
• Manage vendor and subcontractor costs, licensing commitments and delivery dependencies.
• Maintain visibility of revenue concentration, pipeline coverage and client retention risks.

Cybersecurity advisory, solutions and managed services business

• Lead the growth and delivery of advisory services across relevant or strategic industries and sectors.
• Lead the growth and delivery of security solutions across relevant or strategic industries and sectors.
• Enhance and oversee a scalable managed services business that delivers reliable, measurable and commercially sustainable security outcomes.

Delivery quality and technical governance

• Establish and maintain delivery methods, technical standards, and quality review processes.
• Oversee complex, high-risk engagements by providing senior guidance and resolving escalations.
• Ensure each engagement has a clear scope, deliverables, acceptance criteria, budget, and ownership.
• Review significant findings and recommendations for accuracy, relevance, and business impact.
• Govern security testing through documented authorisation, an agreed scope, and appropriate rules of engagement.
• Ensure client information is handled securely, and access controls are appropriate.
• Maintain compliance with professional standards, firm policies, and contractual obligations.
• Monitor delivery risks and intervene early when quality, timelines, or profitability are at risk.
• Capture lessons learned and develop reusable methodologies, tools, and intellectual property.

People and capability development

• Build and lead a multidisciplinary team of cyber advisers, engineers, security specialists and service delivery professionals.
• Develop workforce plans that align with business demand and strategic growth priorities.
• Recruit and retain the right talent, balancing specialist expertise with commercial sustainability.
• Coach managers and future leaders in client management, delivery, business development and commercial decision-making.
• Set clear performance objectives and provide timely, constructive feedback.
• Create career paths, succession plans and professional development programmes.
• Encourage collaboration across advisory, solutions and managed services teams.
• Foster a culture of accountability, ethical conduct, technical excellence and respectful leadership.

Partnerships and market presence

• Build relationships with technology vendors, distributors, specialist providers and industry bodies.
• Evaluate partners’ technical capabilities, commercial terms and delivery reliability.
• Ensure partnerships enhance BDO Cybersecurity Practice offerings and deliver clear client value.
• Represent BDO Cybersecurity Practice at executive forums, conferences and other industry engagements.
• Develop credible market content grounded in client challenges and delivery experience.
• Strengthen the practice’s reputation through consistent service quality and professional conduct.

Requirements:

Qualifications:

• A relevant bachelor’s degree in computer science, engineering, or information systems.
• A master’s degree in technology, risk management, business administration, or a related field will be preferred.
• Relevant professional information security certification will be an advantage, e.g. CRISC, CISSP, CISM, etc.
• Strong understanding of recognised cybersecurity frameworks and their practical application.

Experience:

• 15 years or more of relevant experience in cybersecurity, technology risk, consulting or related professional services.
• At least 10 years in a senior leadership role, overseeing teams, client portfolios or a business unit.
• A track record of building or growing a cybersecurity consulting or services business.
• Accountability for revenue generation, budgets, and engagement or practice profitability.
• Experience leading complex cybersecurity advisory and transformation engagements.
• Experience overseeing security solution implementation and ongoing service delivery.
• Demonstrated strength in business development, proposal leadership, and commercial negotiations.
• Experience advising executive stakeholders and presenting to senior governance forums.
• A track record of recruiting, developing, and retaining multidisciplinary teams.
• Experience leading an integrated portfolio of advisory, solutions, and managed services.
• Experience in a consulting firm, professional services organisation, systems integrator, or managed security service provider.
• Experience developing recurring revenue and scaling service operations.
• Established relationships across relevant South African client sectors and the cybersecurity partner ecosystem.
• Experience serving regulated industries, public sector organisations, or critical infrastructure environments.
• Experience overseeing partner-led delivery and vendor or subcontractor arrangements.

Measure of success:

• Revenue growth, gross profit and overall practice profitability.
• Sales pipeline quality, conversion rates and strategic account growth.
• Recurring managed services revenue, renewals and client retention.
• Engagement quality, on-time delivery and client satisfaction.
• Managed service performance and achievement of contracted service levels.
• Resource utilisation, billing discipline and collections.
• Development and commercial success of new offerings.
• Team retention, capability development and succession readiness.
• Effective management of delivery, contractual and operational risks.
• Contribution to the firm’s market reputation and broader client relationships.
   

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Description

• Our Technology Risk Assurance (TRA) team is growing rapidly, and this provides a fantastic opportunity for an individual to become a Manager in our TRA team.
• We are looking for somebody who can help lead the delivery of our IT Audit requirements for our portfolio of External Audits, overseeing the delivery of high-quality work and develop the team members working alongside them.

Requirements
Education & Skills

• IT General Controls & Business Process Control Activities
• Integrating Controls testing and Data Analytics into an external audit approach 
• Interpreting the financial audit impact of IT risks and control weaknesses
• Cyber risk management and business resilience
• IT system implementation risks and controls
• IT Governance and IT Compliance Reviews
• Service Auditor Reporting

Roles & Responsibilities

• Scoping and planning our tech-enabled audit approaches to address audit risk in the most effective way
• Reviewing the work performed by the team so that high-quality audit standards are maintained
• Providing insightful reporting to our internal and external stakeholders
• Coordinating and supporting our regional TRA team to support both the current and future pipeline of work. Embedding strong project and financial management across the team is essential.
• Inspirational People Management: Inspire, coach and develop the team will be essential.  In addition, developing and overseeing training programmes will be important to ensure skills remain current and relevant.
• Exceptional Client Service Delivery: We pride ourselves on our client service standards.  We seek a manager that meets this standard, brings ideas to enhance our delivery and act as a point of escalation throughout an engagement with respect to project delivery matters.  Identify and raise matters with a Director/Senior Manager or Partner while exercising judgement within agreed parameters.
• Innovation: Contribute to the development of methodologies and guidance for internal use.
• Networking and Marketing: Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services.  Contribute and shape team meetings and represent the TRA team at office and firm meetings as required.
• Personal Development: Continue to bring the latest Technology insights to the Partner and Director community, our clients and share knowledge with the teams.

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Description

• Advance your career with BDO Wave South Africa as an Internal Audit Executive based in Cape Town. As part of our UK and Ireland Risk Advisory Services (RAS) team, you will support the delivery of internal audit, assurance and advisory engagements for UK clients, working closely with colleagues across the UK and South Africa.
• You will gain exposure to a range of businesses, industries and risk environments, building your commercial understanding, technical skills and professional judgement. With guidance from more experienced colleagues, you will manage assigned tasks, build effective working relationships and contribute to high-quality engagement delivery.
• The role is suited to someone with 1–2 years’ relevant experience who is ready to take greater responsibility for their own work while continuing to learn from senior team members. You will receive coaching and feedback to help you develop the technical, communication and project-management skills needed to progress.

Requirements
Roles and responsibilities

• Support internal audit, risk, assurance and advisory work across planning, fieldwork, reporting and follow-up, completing assigned tasks to agreed objectives, timelines and quality standards.
• Perform walkthroughs, risk assessments, controls testing and data analysis, maintaining clear working papers to support findings.
• Develop an understanding of relevant professional standards and engagement-specific legislative, regulatory and governance requirements, including UK requirements where relevant, and apply them with guidance.
• Identify potential control weaknesses, discuss root causes with senior colleagues and contribute to practical, proportionate recommendations.
• Prepare clear draft reports and supporting materials for review by more senior members of the engagement team.
• Build effective working relationships with UK clients and colleagues across the UK and South Africa, communicate progress and issues clearly, and participate constructively in virtual meetings and presentations.
• Manage assigned tasks and priorities, raise delivery risks promptly, and support engagement administration, progress tracking and budget monitoring.
• Share knowledge with less experienced colleagues and contribute positively to the team, while seeking and acting on coaching and feedback from senior colleagues.
• Support proposals, client relationship activity, knowledge sharing and the development of reusable tools, methodologies and insights.

Education and Skills

• A relevant bachelor’s degree in Internal Auditing, Accounting, Finance, Financial Management, Business Finance, Business Management, Economics or a related commerce discipline, completed or due to be completed before joining.
• Progress towards a qualification such as CA(SA), CIA, CISA, ACCA or equivalent.
• Typically 1–2 years’ relevant experience supporting internal audit, risk, assurance or advisory engagements, with exposure to planning, fieldwork, testing and reporting in commercial, regulated or non-profit organisations.
• An inquisitive and proactive mindset, with developing knowledge of risk management, internal audit and systems or controls testing, and the confidence to ask questions, assess evidence and contribute to recommendations.
• Good analytical and problem-solving skills, with the ability to evaluate evidence, interpret data and reach clear conclusions with appropriate guidance.
• Clear written and verbal communication skills, including the ability to support stakeholder interviews, document findings and prepare concise, evidence-based draft reports.
• A collaborative and organised approach, with the ability to manage assigned priorities, work effectively with UK-based engagement teams and client stakeholders, and respond positively to coaching and feedback.
• Experience using data analytics or AI-enabled tools to support audit scoping, testing, evidence analysis or reporting would be desirable.

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Description

• Kick-start your career with BDO Wave and become part of a high-performing team helping organisations strengthen their technology control environments and manage technology-related risks.
• At BDO Wave, we are investing in the next generation of Technology Risk Assurance professionals through our Early in Career (EIC) programme. Designed for ambitious graduates and early-career professionals, the programme combines structured training, professional development and hands-on client experience within a collaborative and supportive environment.
• As an EIC within the TRA team, you will work alongside experienced professionals across a diverse portfolio of clients, gaining exposure to technology controls, risk management, audit quality and emerging technologies. From day one, you will contribute to real engagements, develop valuable technical skills and build the foundations for a successful career in Technology Risk Assurance.

Requirements
As part of the TRA team, your responsibilities may include:

IT Controls Testing

• Support the assessment and testing of IT General Controls (ITGCs) and technology-enabled business processes.
• Evaluate whether controls are appropriately designed and operating effectively.
• Assist in identifying control deficiencies and areas for improvement.

Process Understanding and Documentation

• Participate in walkthroughs with client stakeholders.
• Document systems, processes and controls in accordance with BDO methodologies.
• Prepare high-quality working papers and supporting documentation.

Technology Risk Assessments

• Assist in identifying technology risks and evaluating mitigating controls.
• Gain an understanding of governance, risk and control frameworks across different organisations and industries.

Audit and Assurance Support

• Contribute to technology risk assurance engagements by collecting and analysing evidence.
• Support engagement teams in delivering high-quality client outcomes.
• Assist in the preparation of engagement reports and client deliverables.

Cyber and Technology Controls Reviews

• Support reviews of areas such as user access management, change management, privileged access and technology operations controls.
• Develop knowledge of key technology risks and industry good practices.

Quality and Methodology Excellence

• Learn and apply BDO UK methodologies, quality standards and documentation requirements.
• Participate in training, coaching and quality improvement activities.
• Contribute to maintaining consistency and excellence across engagements.

Technology and Innovation

• Develop an understanding of the tools and technologies used to enhance assurance delivery.
• Support automation, standardisation and continuous improvement initiatives within the team.

Team Collaboration

• Work as part of integrated UK and South African teams.
• Collaborate with colleagues across multiple grades and service lines.
• Build strong professional relationships while learning from experienced practitioners.

What We Offer

• Structured training and development programme.
• Hands-on experience on real client engagements.
• Professional qualification support.
• Coaching and mentorship from experienced leaders.
• Exposure to a wide range of industries and technologies.
• Clear progression and career development opportunities.
• The opportunity to be part of BDO Wave's long-term growth journey.

Who We're Looking For

We're looking for individuals who are:

• Curious and eager to learn.
• Strong communicators and team players.
• Passionate about technology, risk and controls.
• Analytical and detail-oriented.
• Motivated to build a professional career within Technology Risk Assurance.

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Description

• Start your internal audit career with BDO Wave South Africa as a Trainee based in Cape Town.  As part of our UK and Ireland Risk Advisory Services (RAS) team, you will gain practical experience alongside supportive colleagues and turn your academic learning into meaningful business impact.
• As part of our UK and Ireland Risk Advisory Services (RAS) team, you will be delivering internal audit, assurance and advisory engagements for UK clients. Working with experienced colleagues across the UK and South Africa, you will develop practical audit skills and contribute to high-quality client delivery.
• The role offers exposure to varied businesses, industries and risk environments, helping you develop your internal audit knowledge and commercial understanding. 
• You will receive regular feedback and practical, on-the-job learning to develop your internal audit skills, professional judgement and confidence when working with clients, alongside the opportunity to study towards a professional qualification.

Requirements
Roles and responsibilities

• Support internal audit, risk, assurance and advisory engagements across planning, fieldwork, reporting and follow-up activities.
• Assist with walkthroughs, risk assessments, controls testing and data analysis under the guidance of experienced team members.
• Work with the engagement team to apply relevant professional standards and UK legislative, regulatory and governance requirements where applicable.
• Document clear, accurate evidence in working papers and raise potential control gaps or unusual findings with the engagement team.
• Help prepare clear reports and supporting materials for review.
• Build positive working relationships with UK clients and colleagues across the UK and South Africa and contribute professionally to virtual meetings and interviews.
• Manage assigned tasks, meet agreed deadlines and communicate progress or issues promptly.
• Act on feedback, take responsibility for your development and build knowledge of internal audit methods, risks and controls.
• Contribute to team knowledge sharing and the development of audit tools, templates and insights.

Education and Skills

• A relevant bachelor’s degree in Internal Auditing, Accounting, Finance, Financial Management, Business Finance, Business Management, Economics or a related commerce discipline, completed or due to be completed before joining.
• An interest in internal audit, risk, controls or assurance; relevant academic projects, internships or work experience would be an advantage but are not essential.
• An inquisitive mindset and the confidence to ask thoughtful questions, evaluate information and develop professional scepticism as you learn how risks and controls affect organisations.
• Strong analytical and problem-solving skills, with attention to detail and the ability to interpret information and reach well-reasoned conclusions.
• Clear written and verbal communication skills, with the confidence to engage professionally with clients and colleagues.
• A collaborative and organised approach, with the ability to manage priorities, meet deadlines and work effectively with UK-based teams and client stakeholders.
• Confidence using Microsoft Office; exposure to data analytics or AI-enabled tools would be desirable.

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Description

• Advance your career with BDO Wave South Africa as an Internal Audit Senior Executive based in Cape Town. As part of our UK and Ireland Risk Advisory Services (RAS) team, you will take ownership of defined areas of internal audit, assurance and advisory engagements for UK clients, working closely with colleagues across the UK and South Africa.
• You will gain exposure to a range of businesses, industries and risk environments, strengthening your commercial understanding and professional judgement. The role requires you to manage priorities proactively, build trusted relationships and identify opportunities to improve engagement quality and delivery.
• You will also review selected work and coach junior colleagues, developing your leadership capability while supporting consistently high standards across the team. These responsibilities will strengthen the technical judgement and people-management skills needed to progress into more senior roles.

Requirements
Roles and responsibilities:

• Deliver internal audit, risk, assurance and advisory work from scoping and fieldwork through to reporting and follow-up, meeting agreed objectives, timelines, budgets and quality standards.
• Perform walkthroughs, risk assessments, controls testing and data analysis, maintaining clear working papers to support findings.
• Apply relevant professional standards and engagement-specific legislative, regulatory and governance requirements, including UK requirements where relevant.
• Identify control weaknesses and root causes, and recommend practical, proportionate improvements.
• Draft clear reports and supporting materials for review by Managers, Senior Managers, Directors and BDO Partners.
• Build relationships with UK clients and colleagues across the UK and South Africa, communicate issues promptly and contribute effectively to virtual meetings and presentations.
• Manage assigned priorities proactively, escalate delivery risks promptly, and support engagement administration, budget monitoring and progress reporting.
• Review selected work completed by junior colleagues, provide constructive coaching and feedback, and support their day-to-day development.
• Contribute to proposals, client relationship activity, knowledge sharing and the development of reusable tools, methodologies and insights.

Education and Skills:

• A relevant professional qualification (e.g. CA(SA), CIA, CISA, ACCA or equivalent).
• Demonstrable experience delivering internal audit, risk, assurance or advisory engagements, taking ownership of defined workstreams from planning and fieldwork through to reporting across commercial, regulated or non-profit organisations.
• An inquisitive and proactive mindset, supported by relevant experience in risk management, internal audit and systems or controls testing, with the professional scepticism and confidence to challenge constructively, assess control design and operating effectiveness, and recommend improvements that strengthen client outcomes.
• Strong analytical and problem-solving skills, with the ability to evaluate evidence, interpret data, identify root causes and reach clear, well-reasoned conclusions.
• Strong written and verbal communication skills, including the ability to conduct stakeholder interviews, present findings clearly and produce concise, evidence-based reports.
• A collaborative and organised approach, with the ability to manage competing priorities, work effectively with UK-based engagement teams and client stakeholders, and support or coach junior colleagues.
• Experience using data analytics or AI-enabled tools to support audit scoping, testing, evidence analysis or reporting would be desirable.

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Description

• As part of the Managed Security Services team at BDO, we are looking for an individual with at least five years’ experience in managing an operational security services team to join the dynamic managed services and technical advisory team as an experience Security Operations Manager in a client operations and delivery management role.
• We are looking to recruit an individual with a strong understanding of service management and client delivery to ensure exceptional and consistent delivery of our managed security services. The role will focus on ensuring we meet client delivery expectations and drive the continuous improvement of our service operations across all service lines and clients. The role will also involve supporting the Managed Security Service team as they look to develop the managed service offering and grow the business.
• The opportunities to develop are significant and appropriate support will be provided, including training.

Requirements
Roles & Responsibilities

• Continuously assess, measure, and monitor our managed services against our contracted client service expectations.
• Drive the continuous improvement of our service offerings, reporting, and processes.
• Define and drive the adoption of a standard service delivery framework.
• Monitor and measure the performance of our managed services though client engagement and feedback.
• Ensure client requests are actioned and tracked in a timely and formal manner.
• Track the delivery of Managed Security Service offerings during client and service onboarding.
• Assist and up skill more junior staff on client engagements
• Keep Managers, Leadership team and colleagues up to date with status, findings, and the implications from the work
• Ensure excellent client service
• Continue to develop relevant skills and capabilities
• Build relationships internally, with promotion of the Cyber/IT Security services important to creating growth
• Support the Cyber Security Managers and Partner in the development of new propositions, delivery of the marketing plan and business development strategy

Education & Skills

• Three to five years of experience in an IT Service Delivery and Operations role
• Experience in creating and monitoring service level metrics
• Experience in creating service operations reporting and dashboards
• Experience in reviewing service operation processes and procedures to improve efficiencies and identify risks.
• A good understanding of network infrastructure such as VPNs, firewalls, switches, routers, LANs, Intrusion Detection, vulnerability scanning etc.
• A good understanding of cyber security concepts and systems/solutions such as IDM, DLP, SIEM SOC, SSO etc.
• A good understanding of Vulnerability and Risk Assessment approaches and methodologies
• A good understanding of cloud services.
• Good understanding of the Cyber Security Strategy and good practice frameworks (for example, the Cyber Security Essentials NIST CSF, CIS top 20)
• Flexibility to travel on a regular basis locally with potential for wider travel including international assignments.
• Excellent team player but also confident working on own initiative.
• Strong communication skills (both written and oral) and first-rate interpersonal skills at all levels.  Able to explain technological concepts and risks to non-technological audiences.

Preferred requirements:

• Experience using and improving service descriptions within a service desk platform
• Tertiary education in IT/System Analyst
• IT Governance and Risk qualification (e.g., ISO 27001 Lead Implementer / Auditor, CISM/CISA, ITIL, COBIT)

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Primary Purpose of the Job

• To manage and maintain our client debtors ensuring timeous collection of fees billed.

Main Duties and Responsibilities

Standard Credit Controller Duties & Responsibilities

• Monthly partner meetings
• Scheduling of meetings with Partners on a monthly basis via Teams or in person to go through outstanding debtor balances
• Client Accounts Maintenance
• Maintain & identify client cards with missing information and update details pertaining to Vat Numbers, Company Registration/ID/Trust Numbers, address & contact details, account grouping etc. accordingly

Client / Invoice status updates

• To be completed in Maconomy on all open items
• To be kept up to date and reported on monthly or at an ad hoc basis as requested by the National Credit Control Manager
• Collection of all debtor balances according to our standard payment terms of “payment upon presentation” via email, letter & telephone calls with the view to reach the target/s as set out in the Monthly Target report
• Liaising with Engagement managers & Partners ensuring they are aware of any unpaid invoices & to obtain insight into possible reasons for delay in payment

Queries

• To be followed up to point of resolve

Ageing reports

• To be reported to partners weekly including listings of problematic accounts for their specific attention or as requested by the partner or management

 Client History

• Keep a detailed written record of all collection attempts, to be updated in Maconomy and ageing reports

Document saving to client cards & journals

• To ensure all journal creations or updating of client card details are supported with the relevant instruction emails and or applicable documentation confirming the details

Issuing / completion of

• Demand Notices & Hand Over Documents
• Vendor form applications – for signature by relevant engagement partner/s
• Business Rescue & Liquidation forms
• Client refund requests
• Various company documents as requested by the client

Provision of overdue debtor balances, monthly

• To identify aged and or problematic debt and present to the partner for debtor provision
• Where overprovisions exist to identify and instruct the admin team to reverse to R0.00 Net Balance
• Where procedures, policies & processing changes or updates occur as instructed by the National Credit Control Manager, the Credit Controller will adapt accordingly

Requirements
Qualifications/Recognition of Prior Learning equivalent

• Matric with Maths and / or Accounting 

Work Experience

• Minimum 5 working experience
• Working within a team

Knowledge

• Working knowledge of credit control/collections practices/procedures
• Good knowledge & understanding of Maconomy & our processes

Technical Competencies

• Accurate and detail orientated
• Microsoft Office Applications - All
• Intermediate Excel Skills
• Good problem solving & analytical skills

Behavioural Competencies

• Ability to communicate with all levels of clients both internally and externally
• Ability to work as a team member
• Good command of the English language, both oral & written
• Planning and organisational ability       
• Self-motivated & pro-active

BDO Core Competencies

• Relationships and Collaboration
• Exceptional Client Service
• Business Growth
• Engaging people
• Leadership
• Quality, Risk management and Operational performance