Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
The Role:
- We're looking for a Software Development Manager who will provide strategic technical direction, manage multiple teams, and ensure our technology platforms are resilient, scalable and secure. You'll be a strategic partner to the product head, providing end-to-end technical leadership, building high-performing teams, and driving product and platform architecture.
- This is an opportunity to shape a critical technology environment, influence modern engineering practices at scale, and lead teams through a meaningful cloud and platform transformation journey.
What you’ll do:
- Provide end-to-end technical leadership across product/platform delivery, system health, engineering standards, support and maintenance.
- Build and lead high-performing software teams, create the conditions for predictable delivery and drive continuous improvement.
- Set the standards for how code is deployed across pipelines, ensure system reliability and drive modern engineering and platform practices
- Work closely with architects to shape solutions and define how those solutions need to be implemented — while architecture remains a specialist discipline, you will need the technical depth to challenge, guide and shape implementation decisions
- Oversee IT governance across the teams
- Drive technology modernisation across the team
- Through cloud computing, AWS, event-driven architecture, automation and platform engineering practices.
- Build and maintain strong stakeholder relationships across the business
What we’re looking for:
Technical skills:
- Our technology modernisation requires a thorough understanding of cloud computing, AWS, event-driven architecture, automation and platform engineering practices.
Specifically, you'll need:
- Strong cloud computing knowledge — AWS is our enterprise platform, so AWS experience makes the biggest difference)
- A solid grasp of event-based architecture, the patterns used, how distributed systems work and observability
- An understanding of architecture and technical strategy — enough to shape solutions and engage with architects at a senior level
Leadership and management:
- Proven ability to lead, develop and grow multidisciplinary engineering teams
- Strong delivery management — you set the pace and remove the blockers
- Experience driving reskilling and team transformation
- Confident stakeholder management, with the ability to engage across technical and business audiences
Experience:
- You'll need at least 8 years of software engineering experience, with 3–5 of those in an engineering leadership or technical management role.
- You should have experience leading multidisciplinary teams, delivering cloud-native solutions (preferably AWS), working with event-driven architecture and managing stakeholders.
- Demonstrated experience with event-driven and distributed architectures in high-volume or highly integrated environments.
- Experience improving engineering maturity through DevOps, CI/CD, automated testing, Infrastructure as Code and platform practices.
Qualifications:
- Minimum: Degree in Computer Science, Information Systems, Software Engineering, Information Technology or a related Engineering discipline.
- Certifications: AWS Cloud Practitioner or equivalent cloud foundation certification.
- AWS Solutions Architect strongly preferred.
- Preferred Honours degree or relevant postgraduate qualifications
- FinOps, DevOps, Security, TOGAF, SAFe and Kubernetes certifications advantageous.
Conditions of Employment
- Clear criminal and credit record
go to method of application »
Purpose Statement
- To design, build and maintain robust, scalable and efficient data platforms and infrastructure that powers data-driven decision-making across the organisation. You'll analyse business and system requirements, contribute to solution design documentation alongside Data Architects and build the pipelines that keep financial data flowing reliably and efficiently.
Education (Minimum)
- Grade 12 National Certificate / Vocational
- Bachelor's Degree in Information Technology - Computer Science or Information Technology
Education (Ideal or Preferred)
- Honours Degree in Information Technology - Computer Science or Information Technology
Knowledge and Experience
Knowledge:
- Advanced SQL — modelling principles and query optimisation
- Snowflake — practical working experience is key; deep expertise is not required
- Deep knowledge of AWS cloud data services
- Batch processing concepts and basic stream processing
- ETL pipeline design, including error handling and recovery mechanisms
- Data lake and data warehouse patterns
- Data quality and governance implementation
- CI/CD principles and version control
- Infrastructure as code and workflow orchestration tools
Minimum Experience:
- 5 years in data engineering or a closely related field
- Experience leading or contributing to data engineering projects
- Strong SQL and Python skills
- Hands-on experience with AWS and Snowflake
- Experience building and optimising data pipelines for financial data analytics
- Experience working with cross-functional teams — finance, IT — to understand business needs and deliver data-driven solutions, including communicating technical progress to non-technical stakeholders
- Understanding of financial products and services
Additional Information
- Clear criminal and credit record
go to method of application »
- We are looking for an experienced Software Development Manager: Cash Devices to lead the teams responsible for our cash-device technology platforms, terminal applications, integrations and operational delivery capability. This is a strategic technical leadership role for someone with strong ATM and transaction-processing expertise who can provide technology direction, manage key vendor and platform relationships, ensure the stability, availability and security of critical banking systems, and develop high-performing teams. The successful candidate will drive delivery excellence, operational resilience, continuous improvement and people development across a critical customer channel.
What you'll do
- Lead multiple ATM technology delivery teams responsible for ATM applications and services.
- Drive solution design, architecture governance, engineering standards and delivery quality.
- Ensure system availability, performance, resilience and security across a critical banking channel.
- Oversee software development, enhancements, maintenance and production support.
- Lead major incident management, root cause analysis and recovery activities.
- Build and develop high-performing technical delivery teams through coaching and mentoring.
- Manage vendor relationships, technical roadmaps and delivery outcomes.
- Partner with product, technology and business stakeholders to deliver strategic objectives.
- Partner with the Product Head to translate the strategic product roadmap into executable delivery plans, release forecasts, milestones and team-level execution priorities across the cash-devices technology portfolio.
- Lead agile planning practices with the team, translating prioritised business features into delivery-ready team epics and, through iterative refinement, clear user stories, while managing dependencies, capacity, sprint and release planning, and delivery tracking.
- Drive engineering best practices including secure coding, code reviews, CI/CD and production readiness
What we're looking for:
- 8+ years of direct ATM domain experience.
- Proven experience within ATM delivery, support and operational environments.
- Strong technical delivery leadership experience within a banking or financial services environment.
- Proven ability to build high-performing technical delivery teams through coaching, mentoring, capability development, succession planning and career growth initiatives.
- Experience leading technical teams in an agile delivery environment, including translating strategic roadmaps into delivery plans, decomposing prioritised features into team epics and user stories, forecasting delivery, managing dependencies and tracking execution.
- Experience managing critical production systems and high-availability platforms.
- Production resilience & Security (ie. Incident Management, Root cause analysis, problem management, disaster recovery, performance analysis and optimisation, production monitoring, ATM security Principles, Encryption concepts, PCI DSS and PCI Pin standards)
Technology Engineering & Integration
- Proficiency in programming and scripting languages appropriate to the technology environment
- API Integrations
- Enterprise Integration Patterns
- Architecture Governance
- Secure Coding Practices
- CI/CD Principles
- Technical Design Reviews and Code Reviews
Critical technical expertise:
- ATM Technologies
- ATM transaction lifecycle
- ATM application architecture
- Device integrations
- ATM deployment and estate management
- Production support and device availability
- Experience with established ATM manufacturer platforms; NCR SelfServ and Diebold Nixdorf are preferred, while experience with GRG, Hyosung or other enterprise ATM estates will also be considered.
Terminal Applications & Device Platforms:
- NCR AANDC / NDC / NDCe
- Diebold Agilis / VCP
- Self-service banking platforms
- ATM, cash recycler, cash deposit and assisted-service solutions
- Other vendor terminal application platforms
Postilion (Essential):
Experience with:
- Postilion ATM Switching
- Terminal Drivers
- ATM Application Integration
- ISO8583 Messaging
- Routing and Transaction Flows
- Transaction Debugging
- Postilion Configuration
- Experience with Postilion ATM App and/or Postilion SDK Development will be highly advantageous.
Delivery & Planning Leadership
- Translation of the Product Head’s strategic roadmap into executable delivery plans, milestones, release forecasts and team-level priorities
- Practical application of agile methodologies, including Scrum, Kanban and scaled agile practices where appropriate
- Release planning, forecasting and delivery tracking
- Working from the Product Head’s prioritised backlog and partnering with the team to decompose business features into delivery-ready team epics and progressively refined user stories
- Dependency, risk and issue management
- Capacity and resource planning
- Vendor and cross-functional delivery coordination
- Stakeholder management and executive reporting
Advantageous experience:
- NCR NDCe development and Builder experience
- Multi-vendor ATM environments (NCR, Diebold, GRG, Hyosung)
- Digital and omnichannel banking platforms
- API and event-driven architecture
- Kafka and event streaming
- Cash recycler and deposit automation solutions
- Azure, Kubernetes, DevSecOps and modern cloud engineering practices
Qualifications (Minimum)
- Bachelor's Degree in Commerce or Information Technology - Computer Science
Qualifications (Ideal or Preferred)
- Honours Degree in Commerce or Information Technology - Computer Science
What's in it for you?
- Lead technology that supports one of the bank's most important customer channels.
- Influence strategic technology decisions and long-term platform direction.
- Work with complex, large-scale, business-critical systems.
- Lead highly skilled technical delivery teams and strengthen capability across the cash-devices environment.
- Drive modernisation initiatives across ATM, digital and engineering platforms.
- Gain exposure to leading ATM technologies, switching platforms and vendor ecosystems.
- Join a culture that values innovation, ownership, collaboration and continuous improvement.
Conditions of Employment
- Clear criminal and credit record
go to method of application »
About the Role
- We are looking for a highly skilled Software Engineer to join our Cash Devices team on a permanent basis. This role focuses on the development, integration, and support of custom ATM solutions, forming a critical part of the software platform that supports Capitec’s ATM estate.
- This is a specialist role combining strong Postilion expertise with SDK‑based Java development, with a primary focus on configuration, integration, and operational stability, rather than pure greenfield software development. The role is based in Stellenbosch, where hands‑on access to the ATM lab environment is required.
Key Responsibilities
- Develop and maintain custom applications and interfaces using the Postilion SDK
- Build and support Cash Devices applications and device integration solutions (ATM, POS, etc.)
- Customise and extend Postilion functionality to meet business and operational requirements
- Develop and maintain SDK‑based integrations using Java
- Support and upgrade integration drivers between devices and ATM applications
- Provide technical support, troubleshooting, and issue resolution for Postilion‑related systems
- Collaborate with cross‑functional teams including QA, infrastructure, and business analysts
- Support patching, upgrades, and lifecycle management of ATM software platforms
Our Ideal Candidate Has
Minimum 5 years’ experience in a Postilion systems role, including exposure to:
- Postilion Realtime
- PostCard
- Postilion Office
- ATM Application environments
- Minimum 5 years’ current experience with either:
- Postilion SDK or
- Java development in integration‑heavy environments
- Strong understanding of ISO 8583 messaging and ATM transaction flows
- Experience with ATM device protocols (e.g. Diebold 912, NCR NDC)
- Experience working with modern source control systems (Git / GitHub), including branching, merge requests, and code reviews
- Scripting experience (preferably PowerShell or Python)
- Solid database knowledge; SQL Server experience preferred
- Strong analytical, troubleshooting, and debugging skills
- Excellent communication and documentation abilities
- Experience in banking, fintech, payments, or switching platform environments
Education (Minimum)
- Grade 12 National Certificate / Vocational
Education (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Interpersonal & Relationship management Skills
- Problem solving skills
- Additional Information
- Clear criminal and credit record
go to method of application »
- We are growing the way our systems work together, and we need a Systems Analyst who can step back, seethe full picture and design solutions that make sense end to end. This role exists to turn complex businessneeds into clear, well‑structured system designs that teams can confidently build and support.
What you’ll do
- Design system solutions that fit into a wider technology landscape and support real business outcomes
- Break complex requirements into clear, structured components that development teams can easily implement.
- Translate technical concepts into diagrams, documentation and explanations that others can understand and use.
- Work closely with developers, engineers and business partners to refine solutions and resolve system issues.
- Review delivered solutions to ensure they align with the original design and make adjustments where needed.
About the team
- We work in a systems and integration environment that supports high‑volume, business‑critical platforms. Our team partners closely with development and operations teams, playing a key role in shaping how systemsconnect, scale and evolve. The impact of our work is visible across multiple platforms and services.
Why this role is different
- We focus on design and thinking, not just delivery
- We give you exposure to complex systems and meaningful architectural decisions
- We value people who can explain, influence and collaborate — not just write code
- We work in a culture that encourages ownership, learning and practical problem‑solving
What we’re looking for
- Several years’ experience in systems analysis or solution design
- A background in software development or engineering, with a strong understanding of how code works
- Proven ability to design system flows, integrations and solution diagrams
- Experience working with complex, integrated systems
- Solid knowledge of databases, web technologies and system interfaces
- Strong communication skills and the confidence to explain ideas clearly
- Experience in regulated or large‑scale environments is an advantage
Experience
Minimum:
- Relevant tertiary qualification in Information Technology (Computer Science or Information Systems)
- 5–8 years’ experience in Systems Design and Analysis
- Exposure to complex system integrations
- Strong understanding of development environments (background in software engineering advantageous)At least 1–2 years of telco experience (advantageous)Ideal:
Technical Skills:
- SQL
- Transact-SQL
- Web Services
- HTML, CSS, JavaScript
- Exposure to Java (advantageous, not mandatory)
- Certifications such as AWS are beneficial but not mandatory.
Ideal Experience & Tools:
- Jira
- Confluence
- Exposure to automation tools
- Working knowledge of Java and/or C#
- Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology
- Qualifications (Ideal or Preferred)
- Certification in ITIL
Knowledge
Minimum:
- Knowledge and understanding of:
- Functional knowledge of the respective area
- Systems analysis methodologies
- Defining functional and non-functional requirements
- Documentation including assistance with drafting documents for technical requirements and training purposes
- Where applicable for the functional area:
- SQL (e.g. My SQL and Microsoft SQL)
- API integration (e.g. web services, REST Services, SOAP, etc)
Ideal:
- Knowledge and understanding of:
- ITIL Principles and the application thereof
- Automation tools
- Object-Oriented Analysis and Design (OOAD)
- Project Management and coordination
- Banking systems and business models
- Card Processing
- Best practices for Quality Assurance (QA)
- Jira and Confluence
- Where applicable for the functional area:
- Programming and programming languages, enabling troubleshooting and escalation where required to Software Engineers. Could include:
- JAVA | C# | Python, Powershell, Postman/Soap |NET Frameworks |XML |JSON |HTML |CSS |JavaScript
Skills
- Analytical Skills
- Attention to Detail
- Business writing skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Numerical Reasoning skills
- Problem solving skills
Conditions of Employment
- Clear criminal and credit record
go to method of application »
- You'll join a highly skilled Financial Reporting team where you'll contribute to statutory, financial and management reporting while helping the business navigate technical accounting matters. This is an excellent opportunity to deepen your IFRS expertise, work on complex reporting challenges and partner with stakeholders across the organisation.
What you'll be doing
- Prepare accurate and timely financial, statutory and management reporting.
- Apply and interpret IFRS standards and emerging accounting requirements.
- Support the delivery of high-quality financial information and reporting outputs.
- Assist with technical accounting assessments and reporting requirements.
- Contribute to reporting processes that meet business, regulatory and governance expectations.
- Collaborate with internal stakeholders to provide financial insights that support decision-making.
- Support the preparation and review of technical accounting documentation and reporting deliverables.
- Support the preparation and review of technical accounting documentation and reporting deliverables.
What we're looking for
- Qualified Chartered Accountant (CA(SA)).
- Completed articles and board exams.
- At least 2–3-year post-qualification experience.
- Strong financial accounting and financial reporting experience.
- Sound knowledge and practical application of IFRS.
- Strong analytical, problem-solving and technical accounting skills.
It'll be a bonus if you have
- Financial services, banking or insurance industry exposure.
- Consolidations experience.
- Exposure to JSE-listed reporting environments.
- Experience preparing or reviewing technical accounting memorandums.
- SAP, A4O or financial reporting systems experience.
Conditions of Employment
- Clear criminal and credit record
go to method of application »
Purpose Statement
- You will design, build and maintain robust, scalable and efficient data platforms, applications and infrastructure that power data-driven decision-making across the organisation. You'll analyse business and system requirements, contribute to solution design documentation alongside Data Architects and build the pipelines and applications that keep data flowing reliably and efficiently.
Education (Minimum)
- Grade 12 National Certificate / Vocational
- Bachelor's Degree in Information Technology - Computer Science or Information Technology
Education (Ideal or Preferred)
- Honours Degree in Information Technology - Computer Science or Information Technology
Knowledge and Experience
Knowledge:
- Advanced Python — the core technical requirement for this role
- Strong SQL — modelling principles and query optimisation
- Deep knowledge of AWS cloud data services
- Application development and API design — Django or a similar backend framework is advantageous
- Kubernetes and containerised data solutions
- Batch processing concepts and basic stream processing
- ETL pipeline design, including error handling and recovery mechanisms
- Data lake and data warehouse patterns
- Data quality and governance implementation
- CI/CD principles, version control and automated testing
- Infrastructure as code and workflow orchestration tool
Experience:
- 5 years in data engineering or a closely related field — what counts is direct involvement in solution implementation and integration
- Experience leading or significantly contributing to data engineering projects
- Strong, hands-on Python and AWS experience
- Backend application development experience — Django or similar frameworks;
- API development experience
- Experience working with cross-functional teams — finance, IT, business analysts — to understand business needs and deliver data-driven solutions, including communicating technical progress to non-technical stakeholders
- Snowflake experience is an advantage
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- At Capitec, we're reimagining how we understand, serve and protect our clients across Personal Banking, Business Banking and Insurance. We're looking for a seasoned Senior Business Process Engineer who thrives on solving complex business challenges, designing future-state operating models and influencing strategic decision-making at an enterprise level.
- This role suits someone who combines analytical thinking, business architecture expertise and stakeholder influence to solve meaningful enterprise challenges. You’ll shape scalable, compliant client lifecycle solutions across onboarding, due diligence, information management, risk categorisation and offboarding.
What will you do?
- Design and optimize end-to-end business processes across the client lifecycle, from onboarding through to offboarding.
- Develop target-state operating models and business architectures that enable scalable and sustainable solutions.
- Apply a strong legal, regulatory and compliance lens to client lifecycle processes, ensuring business solutions are practical, scalable and audit ready.
- Drive cross-functional initiatives that span multiple business areas, products and stakeholder groups.
- Improve client data quality, client information management and customer relationship management capabilities.
- Influence strategic thinking by helping the organization understand how people, processes, systems and data fit together.
Minimum Requirements:
- At least 8 years' experience in Business Engineering, Business Process Engineering, Business Architecture or a similar discipline.
- Relevant Engineering qualification, preferably Industrial Engineering or another related engineering field.
- Proven experience solving complex business challenges within large organisations.
- Experience designing and optimising business processes and operating models.
- Strong stakeholder engagement and communication skills, including the ability to influence senior leaders and executives.
- Experience working with customer relationship management (CRM) systems.
Technical and Domain Expertise:
- Client lifecycle management.
- Client onboarding and servicing.
- Customer relationship management.
- Data quality and client information management.
- Regulatory and compliance-driven process design.
- Business architecture and process modelling.
- Cross-functional solution design.
What will make you stand out?
Experience in any of the following:
- AML, KYC, FATCA/ or CRS programmes.
- Business Architecture or Capability Modelling.
- Enterprise Process Architecture.
- Regulatory transformation initiatives.
- Client due diligence or client risk management.
- Acting as a team lead, programme lead or trusted deputy within a business function.
Conditions of Employment
- A valid driver's license and own vehicle is required
- Clear criminal and credit record
go to method of application »
- As part of our Learning Design Studio, you'll join a team of innovators, strategists, designers, and learning specialists dedicated to building exceptional learning experiences in a digital-first, AI-enabled environment.
Be Ready for What's Next
- While this is not an active role, we are always looking to connect with exceptional talent. By joining our talent pipeline, you'll be among the first professionals considered when relevant opportunities become available. We encourage you to submit your profile and stay connected with our team for future career possibilities.
Experience
Min/Ideal:
- Minimum 3–5 years of experience in learning experience design, instructional design, or a similar role.
- Proven experience designing both in-person and digital/blended learning solutions.
You'll be responsible for:
- Designing end-to-end learning journeys and experiences using proven instructional design and learning experience methodologies.
- Conducting learning needs analysis and performance diagnostics
- Developing digital, blended, facilitated, and microlearning solutions
- Collaborating with SMEs, stakeholders, and cross-functional teams
- Leveraging learning technologies, multimedia, and emerging AI capabilities
- Measuring learning effectiveness through data, analytics, and learner feedback
- Continuously improving learner experiences through evidence-based design practices
- Apply Human-Centred Design, learner experience (LX), UX, behavioural science, and adult learning principles to create meaningful learning interventions.
- Create interactive and visually engaging learning content using multimedia tools and modern learning technologies.
- Leverage learning analytics and feedback data to evaluate learning effectiveness and continuously improve learner experiences.
- Manage multiple learning projects and ensure successful delivery within agreed timelines
Qualifications (Minimum)
- Bachelor's Degree in User Experience / User Design
Qualifications (Ideal or Preferred)
Knowledge
Min/Ideal:
- Strong knowledge of instructional design models (ADDIE, SAM, or Agile methodologies).
- Familiarity with Learning Management Systems (LMS) and learning analytics.
- Experience with tools like Articulate 360, Adobe Creative Suite, Camtasia, or similar platforms.
- Understanding of adult learning principles, cognitive science, and learner engagement strategies.
Preffered:
Strong Work Ethic
- Takes ownership and delivers consistently.
- Manages multiple projects simultaneously.
- Demonstrates accountability and professionalism.
Client-First Mindset
- Comfortable engaging stakeholders directly.
- Able to consult, challenge constructively and build trust.
- Strong communication and relationship management skills.
- Understands business outcomes, not just learning outputs.
Creativity Coupled with Learning Expertise
- Can translate complex content into engaging learning experiences.
- Demonstrates innovative thinking and strong design judgement.
- Understands both learning science and learner experience design.
- Uses modern approaches, tools and technologies to create impactful solutions.
Portfolio of Evidence
- Must be able to showcase real work.
- Portfolio should demonstrate learning design thinking, writing ability, visual communication and business impact.
- Portfolio carries significant weight when assessing capability.
Agency / Learning Studio Experience
- Previous experience in a learning agency, learning consultancy or learning studio environment is a strong advantage.
- Exposure to multiple clients, fast-paced delivery and diverse project types accelerates readiness for the role.
- Experience in environments similar to LRMG, TTRO or other learning consultancies would be highly valuable
Skills
- Analytical Skills
- Interpersonal & Relationship management Skills
- Project Management Skills (Methodolgy Specific)
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Purpose Statement
- To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.
Experience
Minimum:
- Banking experience of at least 3 years
- Experience of managing a portfolio of business customers with a service and financial analysis focus.
- Experience in preparing and motivating Credit applications
- Cost control and sales management
Ideal:
- 1+ yr spent in the Business Banking environment preparing and motivating credit application
Qualifications (Minimum)
- Diploma in Commerce or Finance
Qualifications (Ideal or Preferred)
- FAIS accredited as Key Individual and approved by FSCA
Knowledge
Minimum:
- Customer relationship management (CRM) principles and techniques
- How to interpret financial statements, balance sheets and basic financial ratios
- Standardized business banking transactional products and other core products relevant to small enterprises
- Business banking product offerings
- Understanding of collateral and balance sheets
- Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
- Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
- Knowledge of competitors offerings
- Regulations, Acts and Codes related to the banking environment.
- Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA)
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
Skills
- Interpersonal & Relationship management Skills
- Analytical Skills
- Negotiation skills
- Problem solving skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Commercial Thinking Skills
- Strategic Thinking Skills
- Communications Skills
- Influencing Skills
- Attention to Detail
- Decision making skills
Conditions of Employment
- Clear criminal and credit record
- Willingness to work flexible hours (including Saturdays and Public Holidays)
go to method of application »
Purpose Statement
- Support the development and optimization of credit monitoring frameworks, dashboards, and risk reporting solutions within our Collections environment. Key responsibilities include: Lead the implementation and continuous improvement of Collections monitoring processes and portfolio risk frameworks. Develop and enhance monitoring tools and dashboards to track credit risk and Collections portfolio performance. Analyze credit risk trends, identify patterns, and generate insights to inform Collections strategies. Implement automated monitoring processes and risk reporting mechanisms, identifying and recommending improvements. Drive data-driven process recommendations and analysis to strengthen Collections strategy and operational efficiency. Contribute to quality assurance of analytical work and support the development of team analytical capabilities.
Education (Minimum)
- National Diploma in Economics or Commerce
Education (Ideal or Preferred)
- A relevant degree in Economics or Commerce
Knowledge and Experience
Minimum:
- 4-6 years’ experience in retail credit (policy and process enhancement)
- Experience directly in, or supporting, an operational environment within financial services (credit preferred)
Ideal:
- Hands-on SQL for querying and validating collections / credit data (core requirement).
- Data analysis and reporting analysing how collections outcomes correlate with arrears and roll-rates, and reporting on the trends and relationships that emerge.
- System knowledge able to learn and work across credit and collections systems and understand the underlying data.
- Client-journey understanding able to connect data movements to what the client actually experiences.
- Investigative / case-study analysis drilling into anomalies to establish root cause.
- AI tools - practical use of AI (e.g. Claude, Microsoft Copilot) to work faster, with sound judgement on reviewing output.
Skills
- Communications Skills
- Facilitation Skills
- Presentation Skills
- Problem solving skills
- Reporting Skills
Additional Information
- Clear criminal and credit record
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Purpose Statement
- To lead and coordinate the safe, reliable, compliant and cost-effective operation, maintenance and continuous improvement of building infrastructure and technical facilities services.
Education (Minimum)
- Bachelor's Degree in Construction or Project Management
Knowledge and Experience
Knowledge
- Understanding of people/team leadership practices and principles
- General operations management practices and principles
- Stakeholder and client management
- Client Service principles and practices
- Relevant legislation and regulatory bodies
- Understanding of 3rd party service level agreements
- Basic data analysis
Experience
- Minimum of 3-4 years experience' in construction, property management
- Ideally in a multi-site and/or banking/financial institution
- 1 year + experience in leading groups or a team
- Dealing with 3rd party suppliers and vendors
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Decision making skills
- Interpersonal & Relationship management Skills
- Leadership Skills
- Planning, organising and coordination skills
- Problem solving skills
- Reporting Skills
Additional Information
- Clear criminal and credit record
go to method of application »
Purpose Statement
- We are looking for an experienced Client Experience (CX) Lead to drive client-centric transformation across the organisation. This role requires a strategic thinker who can translate client insights into meaningful business improvements while influencing stakeholders across multiple functions.
- This role is best suited to a highly versatile CX professional who has experience across client insights, end to end journey mapping, service design, and workshop facilitation. The ideal candidate should be comfortable challenging thinking, be solution driven, navigating complex projects, and driving client-centred change across the business.
Experience
- 6+ years' experience in Client Experience, Service Design, Client Insights, or a related Client Experience discipline.
- Demonstrated experience facilitating client journey mapping initiatives.
- Experience interpreting client and business insights and translating them into actionable recommendations.
- Experience engaging with senior stakeholders and facilitating cross-functional discussions.
- Exposure to service design methodologies and client-centred problem solving.
What You Will Do
Client Insights & Voice of Customer (VoC)
- Analyse client, business, and operational insights to identify opportunities for improvement.
- Translate qualitative and quantitative client data into actionable recommendations.
- Drive Voice of Customer initiatives and ensure client feedback informs strategic decision-making.
- Identify client pain points and emerging experience trends.
Client Journey Management
- Lead the development and facilitation of client journey mapping initiatives.
- Design and optimise end-to-end client experiences across multiple channels and products.
- Identify friction points, service gaps, and opportunities to improve client outcomes.
- Ensure client journeys are aligned to strategic business objectives.
Service Design & Business Improvement
- Apply service design thinking to improve products, processes, and client interactions.
- Assess the operational impact of business decisions on client experience.
- Service blueprints experience
- Collaborate with product, digital, operations, and business teams to implement client-centric solutions.
- Support the translation of client insights into practical design and service improvements.
Facilitation & Stakeholder Engagement
- Facilitate workshops, discovery sessions, driving improvements and conversations with business stakeholders.
- Influence decision-making through evidence-based recommendations.
- Present findings and strategic recommendations to senior leadership and executive teams.
- Build trusted relationships across multiple business areas and functions.
Strategic CX Leadership
- Champion client-centric thinking across the organisation.
- Drive CX value and maturity through capability building, coaching, and advocacy.
- Contribute to the continuous evolution of the organisation's CX operating model.
- Support strategic transformation initiatives through a client-focused lens.
Qualifications (Minimum)
- A relevant tertiary qualification in Business Engineering or Marketing Management
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Brand Management or Digital Marketing
Knowledge
Preferred Background
- Client Experience (CX)
- Service Design
- Client Strategy
- Experience Consulting
- Human-Centred Design
- Journey Management
- Client Insights and Research
- Exposure to UX Design is advantageous, provided it is complemented by broader client experience and business-facing experience.
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Planning, organising and coordination skills
- Problem solving skills
Conditions of Employment
- Clear criminal and credit record
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About the role
- The Model Validation team provides assurance on the accuracy, robustness, and governance of models across Capitec. The unit plays a central role in supporting sound risk management, financial decision-making, and regulatory compliance. Our work spans a variety of domains, including credit risk, finance, capital modelling,and fraud detection. The team collaborates closely with modelling and business units, offering technical challenge and validation expertise to ensure models remain fit-for-purpose in an evolving environment.
- We are seeking a skilled professional to join our team as a Quantitative Analyst. In this role, you’ll work on end-to-end model validations across different domains, take ownership of key deliverables,and build challenge rmodels to ensure accuracy, reliability, and compliance of the bank’s models.
What we are looking for
- Proven 3-6 years’ experience in credit scorecard building, including developing, validating, andmonitoring scorecards for credit risk application/behaviour models or marketing purposes.
- Experience with data mining used for analyses and predictive modelling.
- Full understanding of the credit lifecycle
- Strong analytical ability, with attention to detail and the ability to work across multiple model types.
- A collaborative mindset with the ability to engage effectively across technical and business teams.
Qualifications (Minimum)
- Bachelor's Degree in Actuarial Science or Statistics
Qualifications (Ideal or Preferred)
- Honours Degree in Mathematics or Statistics
Conditions of Employment
- Clear criminal and credit record
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About The Role
- You can read a set of financials, build a five-year forecast and tell us exactly what a business is worth. You understand valuation methodologies – free cash flow to the firm, free cash flow to equity, PE multiples, revenue multiples, payback period – and, critically, when to use each one. A CA or CFA qualification backs your thinking. If this is you, we want to hear from you.
- Your role is to play a pivotal role in supporting strategic decision-making related to equity investments, monitoring and reporting on investment performance, ensuring good corporate governance and driving enterprise development initiatives.
What You'll Do
Enterprise and Supplier Development (ESD)
- Oversee our ESD portfolio – track financial and impact metrics through quarterly reviews
- Evaluate SMME investment opportunities in line with our investment mandate
- Develop and implement investment criteria as our ESD vehicle grows
- Administer grant programs that align with B-BBEE requirements and our strategic goals
- Identify new mechanisms and partnerships that grow our ESD impact
- Keep all investment and grant documentation audit-ready
- Ensure full compliance with B-BBEE scorecard requirements and ESD regulations
- Schedule compliance checks and internal audits at least twice a year
Strategic Investments
- Build financial models – forecast income statements, balance sheets and cash flows across sectors (FinTech, banking, insurance, SMMEs and beyond)
- Apply the right valuation methodology to each investment decision
- Value businesses we want to buy or sell, and support negotiations with a clear, defensible number
- Monitor and report on strategic investment performance – deliver a real-time portfolio dashboard
- Provide recommendations to senior management on portfolio adjustments and strategic direction
- Develop scenario analyses that support faster, smarter decisions
- Use data to spot trends and recommend portfolio changes
Stakeholder Engagement
- Build and maintain strong relationships with incubators, accelerators and industry bodies in the SMME space
- Develop a stakeholder communication plan to keep partners informed and aligned
- Represent us at industry events and forums
What You Need
- 5–10 years of experience in corporate finance, investment analysis, enterprise development, or related fields.
- Proven track record in evaluating investment opportunities and managing portfolios.
- Experience working independently and collaboratively in a fast-paced environment.
- Stakeholder engagement and relationship-building to achieve objectives.
Ideal:
- Exposure to managing investment portfolios, impact investing SME development or B-BBEE-compliant vehicles.
- Evaluating and executing investments in SMMEs.
- Designing and administering grant funding programs.
- Building partnerships with incubators, accelerators and industry bodies.
Qualifications (Minimum)
- Bachelor's Degree in Finance or Economics
Qualifications (Ideal or Preferred)
- Qualified Chartered Accountant (CA)
Knowledge
- Deep understanding of B-BBEE legislation and ESD frameworks.
- Investment analysis or portfolio management knowledge
- Financial modelling, valuation techniques and investment analysis.
- Corporate Finance Principles: Capital structure, cost of capital, working capital management, and capital budgeting.
- South African SMME ecosystem and enterprise development trends.
- Regulatory environment affecting ESD and strategic investments.
Skills
- Commercial Thinking Skills
- Communications Skills
- Problem solving skills
- Project Management Skills (Methodolgy Specific)
- Researching skills
- Strategic Thinking Skills
Conditions of Employment
- Clear criminal and credit record
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Purpose Statement
- To execute and oversee the leasing of Capitec Bank’s property portfolio (retail branches, cash devices, and office spaces), enabling and ensuring optimal distribution, aligning property decisions with business strategy and plans through engaging with internal and external stakeholders in respect of sourcing, negotiation and deal making for portfolio renewals and expansions.
Experience
- 5–8 years’ experience in property portfolio management, preferably in a retail banking or commercial real estate environment.
- Proven track record in negotiating high-value lease agreements and managing property transactions.
- Experience in branch network planning or distribution optimisation across multiple regions.
- Demonstrated ability to manage external stakeholders, including landlords, developers and asset managers.
- Experience in cross-functional coordination with legal, finance, design and project teams.
- Experience in project handovers, beneficial occupation processes and managing property-related risks.
Qualifications (Minimum)
- Bachelor's Degree in Law
- A relevant degree in Properties & Development or Business Administration
Qualifications (Ideal or Preferred)
- Masters Degree in Law
- Honours Degree in Properties & Development
Knowledge
- Deep knowledge of the property industry, especially in retail and banking environments.
- Property portfolio management principles, including leasing, acquisition and disposal of commercial properties.
- Lease agreement structures, legal compliance and negotiation tactics.
- Branch and cash device distribution strategies, including location feasibility and performance metrics.
- Financial principles related to property budgeting, cost optimization and ROI analysis.
- Project lifecycle management, especially in property rollout and upgrades.
- Stakeholder engagement and vendor management best practices.
- Drafting
Skills
- Project Management Skills (Methodolgy Specific)
- Negotiation skills
- Attention to Detail
- Decision making skills
- Communications Skills
- Commercial Thinking Skills
- Interpersonal & Relationship management Skills
- Strategic Thinking Skills
- Leadership Skills
- Analytical Skills
- Reporting Skills
Conditions of Employment
- Clear criminal and credit record
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Why this role exists
- We are strengthening how we test and release our digital products. This role exists to lead our software testing capability forward — balancing today’s manual testing needs with a clear move towards automation, while developing our people and raising the quality bar across everything we deliver.
What you’ll do
- Lead and support a team of software test analysts, helping them grow into stronger, more automated testers.
- Own the end-to-end testing approach for your product area, from planning through to release readiness.
- Increase test automation coverage while ensuring manual testing remains effective where it matters.
- Set clear testing standards and make sure quality risks are identified early and managed well.
- Work closely with software engineers, product partners and operations to deliver reliable releases.
- Build confidence in testing outcomes by making results visible, clear and trusted.
About the team
- We are part of a product-focused technology team working on high-impact digital journeys, including credit and lending products used by millions of clients. Our broader team includes software engineers, test analysts, system analysts and operations specialists. In this role, you will directly lead four testers, with a strong mandate to modernise how testing works across the team.
Why this role is different
- We give you real influence over how testing evolves, not just how it is executed.
- You will work on products that matter at national scale, where quality directly affects people’s lives.
- We trust our leaders to lead — to shape direction, develop people and make thoughtful decisions.
- We value collaboration, learning and steady progress over noise or hierarchy.
What we’re looking for
- Solid experience in software testing, covering both manual and automated testing.
- Hands-on experience with test automation, including scripting and modern automation tools.
- At least one year of experience leading or managing a testing team.
- A strong understanding of the full software delivery lifecycle and where testing adds the most value.
- The ability to create clear test plans and guide others through them.
- Confident communication and a calm, structured approach to problem-solving.
- A relevant tertiary qualification in information technology or a related field.
Ready to lead quality where it counts?
- If you want to shape how testing is done, grow a capable team and work on products with real reach, we would love to hear from you. Apply now and help us build software people can rely on.
Qualifications (Minimum)
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Information Technology - Computer Science or Information Management
Skills
- Analytical Skills
- Change Management Skills
- Communications Skills
- Management skills
- Problem solving skills
- Conditions of Employment
- Clear criminal and credit record
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- As a Quantitative Analyst specialising in Machine Learning & Data Science you will develop, implement, monitor, and enhance machine learning and advanced analytical models that support strategic decision-making across the Bank. You will apply statistical and machine learning techniques to solve business problems, generate insights from large datasets, and contribute to the development of data-driven products, risk strategies, and customer solutions.
What you'll be doing
- Develop and maintain machine learning, predictive, and statistical models to address business challenges.
- Analyse large datasets to identify trends, patterns, risks, and opportunities.
- Perform data extraction, preparation, cleansing, and feature engineering activities.
- Apply machine learning techniques including:
- Decision Trees
- Random Forest
- XGBoost
- Classification Models
- Regression Models
- Clustering Techniques
- Evaluate model performance and recommend enhancements.
- Support model deployment and production monitoring activities.
- Conduct model testing and performance validation.
- Develop analytical reports, dashboards, and data visualisations.
- Collaborate with stakeholders to translate business problems into analytical solutions.
- Contribute to model documentation, governance, and audit requirements.
- Stay current with developments in machine learning, artificial intelligence, and advanced analytics.
Experience
Minimum:
- 2 to 4 years' experience in a quantitative, data science, machine learning, or advanced analytics role.
- Experience developing, testing, and deploying analytical or machine learning models.
- Experience working with large and complex datasets using Python and SQL.
Ideal:
- Experience within banking, financial services, fintech, telecommunications, or a highly data-driven environment.
- Exposure to credit risk, customer analytics, propensity modelling, fraud analytics, or financial crime analytics.
Knowledge
Essential:
- Strong Python programming skills.
- Strong SQL querying and data manipulation skills.
- Understanding of machine learning methodologies and model evaluation techniques.
- Statistical analysis and hypothesis testing.
- Data wrangling and feature engineering.
- Ability to work with structured and unstructured datasets.
- Data storytelling and presentation skills.
- Strong analytical and problem-solving abilities.
Preferred:
Exposure to:
- TensorFlow
- PyTorch
- Databricks
- AWS, Azure, or GCP
- MLOps principles
- Credit Risk Modelling
- Fraud Analytics
- Financial Crime Analytics
Location
- Stellenbosch AND Sandton based will be accepted
Conditions of Employment
- Clear criminal and credit record
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- At Capitec, we’re building secure, innovative banking solutions and we need skilled professionals who can stay one step ahead of evolving cyber threats. As a Cyber Security Engineer, who speocializes in Incident Response, you will focus on identifying vulnerabilities, monitoring security events, and responding to incidents, while leveraging threat intelligence to strengthen our overall security posture and resilience.
What You Will Do?
- Conduct vulnerability research and analyse security threats
- Perform risk assessments and report on security posture
- Monitor systems and logs for suspicious activity
- Respond to and mitigate security incidents and breaches
- Identify and remediate vulnerabilities across systems
- Maintain incident records and improve response processes
- Collaborate with IT/dev teams to embed security in systems
- Collect and share threat intelligence across teams
- Track attack patterns and support security improvements
- Build threat dashboards for monitoring and reporting
What We Are Looking For
- At least 5 years’ experience in Incident Response and Threat Mitigation
- Experience with: Active Directory, SQL, SharePoint, Windows/Red Hat
- Exposure to Agile/DevOps environments
- Relevant IT/Computer Science qualification
- Preferably banking/financial services experience
Minimum Qualifications
- Grade12 (National Certificate / Vocational)
- Relevant tertiary qualification in Information Technology / Computer Science
Skills
- Analytical Skills
- Communications Skills
- Decision making skills
- Interpersonal & Relationship management Skills
- Leadership Skills
- Planning, organising and coordination skills
Why Work For Capitec?
- Work on high-impact security challenges within a leading digital bank
- Be part of a collaborative and forward-thinking security team
- Continuous learning and exposure to modern fintech and API ecosystems
- Opportunity to influence how security is embedded across the organisation
Additional Information
- Clear criminal and credit record
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Purpose Statement
- The Data Analyst role exists to unlock value from data by making data accessible and meaningful to stakeholders across the organization. This role transforms data into actionable insights that support strategic decision-making, optimize operations, and drive business performance. By identifying trends, patterns, and opportunities, the role enables informed, data-driven decisions and contributes directly to the company’s strategic objective of being an insights-driven organization.
Experience
- NB. Length of experience required is conditional on the qualifications obtained but must include:
- Experience in data analysis, with a significant portion in the financial services or banking sector
- Proven track record of leading large-scale data analysis projects and driving business impact through data insights
- Experience in data analysis, with a significant portion in the financial services or banking sector
- Mastery of advanced data analysis tools and software (e.g., SQL, Python, R, Tableau, Power BI).
- Experience with machine learning algorithms and their application in predictive analytics.
- Of aligning data analysis with business strategy and goals.
- Experience in providing data-driven recommendations to senior management and influencing decision-making.
- Experience in leading and mentoring less experienced analysts and data teams - knowledge sharing and training within the organization.
- Overseeing adherence to industry regulations and compliance requirements in the analytics space.
- Experience of market analysis and understanding of economic factors affecting the business.
Qualifications (Minimum)
- Masters Degree in Analytical/Data/Technical or Other
Qualifications (Ideal or Preferred)
- Honours Degree in Analytical/Data/Technical or Other
Knowledge
- Expert mastery in SQL, including query optimization, database design, and ETL processes.
- Expertise in designing and implementing complex dashboards and visualizations.
- Knowledge of machine learning algorithms and their application in predictive analytics.
- Advanced programming skills in Python or R, including experience with machine learning libraries (e.g., scikit-learn, TensorFlow).
- Proficiency in advanced statistical modelling techniques and their application in financial analysis.
- Expertise in advanced predictive analytics techniques and their application in financial services.
- Ability to derive strategic insights from data and align them with business goals.
- Advanced knowledge of risk management techniques and their application in financial analysis.
Skills
- Analytical Skills
- Communications Skills
- Leadership Skills
- Problem solving skills
- Strategic Thinking Skills
- Conditions of Employment
- Clear criminal and credit record
Method of Application
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