Latest Jobs at Ellahi Consulting

Purpose of the job: 

• Responsible for ensuring that plant and production equipment is maintained to required operational and safety standards through effective preventative and breakdown maintenance. The role includes attending to day-to-day breakdowns, supporting maintenance planning, mentoring apprentices, and carrying out mechanical and electrical tasks as required to ensure optimal plant performance.

Qualifications and Expertise Required (Must)
Education & Certification

• Grade 12 (Matric)
• Trade-tested Millwright (Red Seal) – essential
• Relevant post-matric qualification (NQF Level 3 or higher)
• Welding certification – advantageous

Experience:

• Minimum 3–5 years’ relevant experience as a Millwright
• Experience in production, plant, workshop, and maintenance environments
• Exposure to chemical or processing plants will be advantageous
• Proven experience in both mechanical and electrical maintenance
• Proven experience in maintenance and repair of industrial equipment

Additional Requirements

• Awareness of MERSETA apprenticeship requirements

Knowledge & Technical Skills:

• Ability to read and interpret engineering drawings, schematics, and technical manuals
• Strong fault-finding and troubleshooting skills (mechanical and electrical)
• Welding skills: ARC, TIG, Argon
• Mechanical fitting and alignment, and pump alignment skills
• Electrical reticulation and basic control systems knowledge
• Basic understanding of PLCs, hydraulics, pneumatics and automated systems
• Proficient in the use of hand tools and workshop equipment
• Sound knowledge of engineering principles and maintenance practices
• Knowledge of the Occupational Health and Safety (OHS) Act
• Computer literacy (MS Word and Excel)

Core Competencies & Skills

• Proven ability to work in a structured maintenance environment with accurate documentation and adherence to procedure
• Safety-oriented with strong commitment to compliance and SHEQ standards
• Physical strength, stamina, and dexterity for hands-on mechanical work
• Planning, organization, and time management for maintenance and projects
• Problem-solving, analytical thinking, and attention to detail
• Effective communication (written and verbal) and teamwork skills
• Ability to mentor and develop apprentices
• High work standards with focus on quality and accuracy
• Ability to follow instructions, standard operating procedures, and regulatory requirements
• Adaptability and resilience under pressure or when responding to change
• Capacity to self-inspect work and ensure adherence to relevant standards and regulations
• Reporting Line
• Reports to the Maintenance Team Leader

General Functions:

• Ensure cost-effective maintenance by identifying inefficiencies and implementing corrective actions
• Identify and maintain critical spares, tools, and consumables
• Participate in plant risk assessments and SHEQ initiatives
• Ensure all work is carried out under the correct permit-to-work system (e.g., hot work, confined space, lockout/tagout)
• Issue and sign off maintenance clearance certificates where required
• Ensure compliance with The company standards and all company safety rules and regulations

Installations & Fabrication:

• Install and commission processing equipment (e.g., pumps, piping, mechanical structures, agitators)
• Fabricate steel and piping as required
• Perform ARC, TIG, Argon, and other welding methods
• Conduct pipe fitting, troubleshooting, and continuous improvement initiatives
• Assist with planning and installation of new projects
• Accurately complete all job cards and maintenance records

Maintenance:

• Execute preventative and breakdown maintenance on plant equipment
• Troubleshoot mechanical, electrical, and automated systems including processing plant, effluent systems, agitators, pumps, and forklifts
• Maintain accurate records of all maintenance activities
• Ensure good housekeeping standards in the workshop
• Carry out ad hoc mechanical and electrical tasks within scope of competence as directed by the Team Leader

Documentation & Compliance

• Complete all job cards, maintenance records, and checklists accurately and timeously
• Develop, review, and update Standard Operating Procedures (SOPs) and related maintenance documentation
• Maintain proper documentation for audits and compliance purposes
• Ensure adherence to company policies, SHEQ standards, and legal requirements
   

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Core purpose of the role

• The primary goal of the Sales Enablement Associate is designed to streamline operations, admin workflows, and accelerate team efficiency—all while giving the applicant a firsthand understanding of our business and SaaS-driven solutions. The Sales Enablement Associate will drive business growth by identifying opportunities, building client relationships. This role involves collaborating with stakeholders across the company to align strategies with our business goals using appropriate learning tools and methodologies. This role is at the intersection of operations, client engagement, and technology—a perfect opportunity for a self-starter passionate about SaaS platforms and scaling business efficiency.

Academic qualifications

Essential:

• Matric Certificate
• Business management / Related Tertiary Education
• Valid RSA Driver’s License
• No criminal Record

Advantageous:

• Motor industry experience

Work experience.

Essential

• 2+ years of experience in Sales or Account Management.
• 2-3 years of experience in Sales Enablement, Training, Coaching, or Project Management
• Willingness to be actively involved with the team and then workflow procedures when the need arises.
• Proven track record of driving operations. Able to pull diverse teams together to reach Business Strategy and goals.
• Able to understand, as well as implement Business Strategy, into action plans.

Knowledge

Essential

• Practices of Management
• Proficiency in enablement technology

Skills

Essential

• Strong organizational and project management skills with attention to detail
• Experience with SaaS-based Sales tools and a willingness to expand knowledge
• Excellent communication and facilitation skills
• Strong interpersonal skills, with the ability to manage relationships cross-functionally
• A sense of ownership and urgency, capable of taking projects from concept to implementation
• Experience in sales or sales support roles preferred
• Knowledge or experience in Sandler Sales Methodology preferred

Personal Attributes

Essential:

• Commitment to behaving ethically and in line with organisational values.
• Focus on communicating clearly and convincingly.
• Focus on getting things done.
• Passion for optimising business performance
• Orientation towards growing and nurturing relationships
• Can think practically.
• Remain resilient with stress and pressure.
• Preference for team working.
• Perseverance
• Customer centricity and focus

Advantageous:

• Focus on analyzing and solving problems.
• Strong drive to growing the business.
• A preference for translating strategy into action.

Key deliverables and outputs

• Validations: Driving efficiency by supporting validations during high-stakes auctions and managing workflows for our largest clients.
• Settlements to Sellers: Ensuring timely payouts by collaborating with teams to process seller settlements once buyers’ complete payment and collection.
• Buyer Collections: Proactively monitoring and resolving bottlenecks in buyer collections, addressing recurring issues with innovative solutions.
• NATIS Document Requests: Streamlining client requests for essential vehicle documents as needed.
• Vehicle Pre-loading: Uploading vehicle data onto the Auction Platform to ensure seamless operations and optimized client engagement.
• Transport Arrangements: Orchestrating vehicle transport logistics to provide frictionless service delivery.
• General Support: Acting as a strategic support resource for the Commercial and Operations Teams, stepping in where needed to enhance team outcomes.
• Client-Facing Opportunities: Building client rapport and confidence by actively participating in meetings, with a focus on professional development.

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Minimum Qualifications:

• Diploma in business management/Administration (NQF Level 7)
• Drivers licence Code 10

Minimum Experience:

• Minimum 3 to 5 years Operational experience in the Cargo acceptance, handling, and carriage at an international airport of which 3 years in management position in the field of cargo and logistic operations.
• Previous customer service experience will be an advantage
• Strong Management / People Management and Customer Services Management experience required 
• Sales / Sales Management / Sales Supervisory experience 

Functional Training:

• Winfreight Operations and Finance
• Time and Attendance system
• Norming
• Training portal (IVS)
• IQSMS (Integrated Quality Management System)

Regulated Training:

• Dangerous Goods Category 6 Training
• Human Factors Training
• Live Animal Regulations Training
• Aviation Security level 3 Training
• Safety Management Systems Training

Environmental / Other conditions:

• Ability and willing to work extended hours and at own initiative and/or request
• Ability to travel nationally
• Drivers License and own transport
• Knowledge of the BCEA (Basic conditions of employment act), IRA (Industrial relations act) and EEA (Employment equity act)

Experience in dealing with HR and IR related issues Skills:

• Leadership
• Quality Assurance
• Customer Service orientated
• Safety and Security
• Computer literate
• Positive attitude
• Professionalism
• Lateral thinking
• Collaboration
• Innovative
• Problem solving

Primary Responsibilities & Duties
Main purpose of the Job:

• To manage and oversee the national customer experience, domestic operations, and pet lounge in accordance with established policies, procedures, budget and strategy to drive customer experience, customer satisfaction, cost effective and sustainable operations.

Customer Service

• Monitor the operations of customer service representatives to verify adherence to established courtesy and required professionalism.
• Maintain open and frequent interactions with branches and divisions within the employer to keep clients updated about the status of their cargo to increase customer satisfaction and improve the customer experience.
• Develop and implement strategies to improve customer relationships, dedication, and satisfaction by engaging with all departmental heads to address the clients concerns to improve the client experience.
• Investigate customer service and/or operations related complaints to ensure that they are resolved within agreed timelines and that appropriate action is taken to resolve issues before they are escalated.

Stakeholder relationship and engagement

• Maintain and enhance connections with internal and external stakeholders by always providing excellent service.
• Engage in negotiations with internal and external stakeholders to advance the company’s business and service goals.
• Collaborate with all stakeholders to establish our operational framework in line with current and future guidelines.
• Monitor the validity of existing Service Level Agreements (SLA’s) to ensure they remain relevant and that service providers adhere to the provisions of the SLA for operational performance by conducting monthly stakeholder meetings.
• Conduct meetings with customers to review and communicate actual performance against agreed performance and include recommendations for corrective actions.
• Conduct surveys to measure customer satisfaction to rectify any substandard service.

Reporting

• Compile weekly audit report of the Winfreight system by checking all the required scanning disciplines against the established targets and provide corrective action taken.
• Report to the Executive Committee (EXCO) monthly on the operations performance including the On Time Performance (OTP) to monitor overall operations performance.
• Ensure all incidents, occurrence and hazards are recorded on the discrepancy management system and IQSMS system to have record of all these events in the national database.
• Investigate all the incidents, occurrences, and hazards in order to formulate and implement corrective actions.
• Monitor all the discrepancies raised on the discrepancy management system by ensuring all the reports are closed and/or updated to ascertain that customer queries are addressed timeously.
• Liaise with the relevant department for further handling on claims.

People Management

• Oversee, implement, and manage compliance of training, policies and procedures for adherence to the BCEA (Basic conditions of employment act).
• Assess staff resources continuously to determine if the headcount is in line with budget and operational requirements.
• Motivate and obtain the necessary approval for headcount adjustments as required in line with the company Employment equity plan.
• Evaluate performance and identify skills required to fill the necessary gaps.
• Mentor and coach individuals to grow within their relevant positions to facilitate the succession plan.
• Stay abreast with company projects e.g. ESG, Training opportunities, Mobile app videos, security culture etc. Communicate to all relevant parties and ensure implementation.
• Participate in recruitment of employees by getting involved in the interview / screening process to ensure candidates are questioned with operational related questions.
• Carry out disciplinary action.

Overall Management and Cargo Operations

• Oversee daily operations and ensure that proper communication, coordination, and teamwork are always maintained.
• Manage manpower planning and other resources to ensure maximum utilisation.
• Ensure all staff have adequate training, tools to provide a quality and consistent experience across all domestic operations department.
• Monitor and evaluate the effectiveness of existing policies and procedures by identifying opportunities for improvement in service delivery by engaging with IT and/or other support services.
• Manage billing team by ensuring that all waybills are billed daily and that quotations and Cash Sales for walk-in clients are accurate to avoid queries that could result in credit notes and refunds.
• Manage claims submitted by clients by liaising with operations administrator and ensuring claims are settled timeously.
• Manage discrepancies by ensuring that they are handled promptly and according to the procedure in terms of follow-up and closure.
• Facilitate daily meetings to discuss all discrepancies with managers from all stations to enable collaboration of proactive and reactive channels.
• Follow up with stations/departments of irregular operations ensuring awareness of any offloads issues encountered at the aircraft and informing clients of new flight details.
• Monitor and analyse rosters submitted monthly by managers, ensuring that all employees are rostered accurately and in accordance with labour standards.
• Monitor that cargo is managed, planned, and manifested according to its priority and that there are no deviations in the process which can cause security breaches.
• Oversee that cargo / live animals are processed correctly and accurately by ensuring that all meets the employers operations and security standards.
• Ensure that vehicles are checked daily and serviced, and licences / roadworthy certificates are current so that any deviations can be addressed immediately.

Audits and Regulatory Compliance

• Conduct audits, identify any deficiencies and apply corrective actions to maintain regulatory compliance within the cargo network.
• Seek collaboration with Regulatory bodies, including airlines, to establish a mutually beneficial partnership that fosters trust in our procedures and allows for joint decision making.
• Participate in Regulatory Safety Audits to ensure compliance to regulatory Aviation bodies.
• Audit that the latest regulations policies and procedures on IQSMS system has been read and understood by employees to ensure that they are working in accordance with the current regulatory and internal policy framework.
• Conduct inspections, audits and communicate to the employees to ensure that the workplace is in line with health, safety, and environment requirements.

Financial and Asset Management

• Plan the annual budget by identifying the overall required resources.
• Manage the expenditure on a continuous basis to ensure that the variances to approved budgets are minimised.
• Implement a customer retention strategy to ensure revenue targets are met.
• Identify, through knowledge and contracts of the sales force and the industry, new opportunities, and potential customers to increase revenue.
• Oversee the petty cash is managed according to the company policy and procedure.
• Review the monthly income statement for accuracy of reporting and communicate discrepancies to Finance.
• Procurement of goods, services, and assets to sustain and compliment the business needs, in line with best practice, for continual benefit improvement for our staff, customers, stakeholders and shareholders.
• Manage planning of assets in line with operational requirements for an optimal business function.
• Oversee the asset register annually and maintain records for auditing purposes.
• Oversee the use and maintenance of vehicles, equipment, and related consumables to ensure that these are serviceable and operated in a responsible manner by qualified and authorised personnel.
• Set up structures in maintaining all financial, operational and Regulatory requirements that will be available for any internal and/or external review in reducing and eliminating potential risk and liability for the business.

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Requirements :

• Completed Matric (preferably with maths and accounting) - certificate to be produced
• Completed Post Matric Accounting / Finance qualification (certificate to be produced)
• South African Born Employment Equity applicants only 
• Basic Bookkeeping / Accounts / Finance experience 
• Computer literate on MS Office and Excel etc 
• Must be Cape Town based and able to travel to Montague Gardens daily (this is an onsite office based position reporting to the Financial Manager)
• Able to multi task and assist in other departments when required 
• Able to start asap
   

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Minimum Qualifications:

• Diploma in Supply Chain Management or equivalent (NQF Level 5)

Main purpose of the Job:

• To manage the day to day cargo operations by allocating resources to the movement of freight within the Air Cargo network and maintain an on-time performance to ensure a safe and efficient operations.

Duties:

Functional Training:

• Customer Service Training
• Report Writing
• Discipline in the workplace
• Supervisory/Management Training
• Winfreight (Operations and Finance)

Regulated Training:

• Dangerous Goods Category 6
• AVSEC level 3
• Airside Induction training
• Live Animals Regulations Training
• Lithium Ion Batteries
• Infections Substances
• Perishable Cargo
• Human Factors Training
• Safety Management Systems training

Environmental / Other conditions:

• Available for shift work during Operational operating hours. May be required to work overtime
• Available to travel nationally when required
• Drivers Licence and own transport

Minimum Experience:

• Minimum of 2 years working experience in the Airline or Freight industry

Behavioural:

• Professional and positive appearance and attitude
• Customer Service
• Self-motivated
• Time management
• Attention to detail
• Emotional intelligence

Skills:

• Administrative skills
• Planning skills
• Communication skills
• Time management skills

Customer and Supplier Service

• Maintain a helpful, positive and friendly manner when dealing with customers by providing an optimal customer experience in order to drive up customer satisfaction.
• Keep clients informed of their cargo whereabouts by maintaining open and frequent communications with branches and divisions within in order to drive customer satisfaction and enhance the customer experience.
• Engage with the relevant departments to address the clients concerns, ultimately rebuilding and improving on client experience and maintaining a positive and professional relationship.

Safety and Security

• Conduct daily security briefings on each shift and submit all discussion point with a list of attendees to senior management.
• Identify areas of non-compliance and enforce corrective measures to comply with the occupational health and safety regulations, cargo policies and procedures.
• Identify and report all suspicious, undeclared and miss-declared cargo in relation to Dangerous Goods regulations and cargo security standards.
• Report any suspicious acts immediately to law enforcement in order to address deviations from agreed security regulations standards.
• Check and monitor that staff display Permits and wear Personal Protective Equipment at all times to ensure compliance to the rules and regulations set out by Airport Authority standards.
• Promote awareness of hazards and steer clear of demarcated areas by using signs and signals in order to keep employees and visitors aware of hazardous and restricted areas.
• Check that the evacuation signage and documents are clearly visible in the demarcated areas.
• Brief employees on the evacuation protocols to aid them in the event of an emergency evacuation.
• Report all non-conformances on IQSMS system on a daily basis before end of shift to ensure corrective actions are implemented.
• Investigate non-conformance incidents and implement preventative measures based on recommendations from the Quality department and/or Senior Management.

Equipment Serviceability Inspections

• Ensure inspections are carried out daily to determine the effectiveness of the Equipment used in the operation to ensure that all used equipment does not pose any risk of injury to the staff or clients.
• Manage and ensure that inspection checklists for warehouse equipment are completed on daily basis and identify the total of serviceable and unserviceable items by ensuring that they are attended to, thereafter information must be fed back to Management for any further action that may be required.
• Engage with the relevant service providers to obtain quotations.
• Hand over quotations to the Branch Administrator to raise Purchase Orders, follow up for timeous completion of the process.
• Report any unserviceable electronic equipment to Superior and /or IT department immediately so that they can be attended to immediately.

People Management

• Compile monthly rosters to ensure that all employees are rostered according to the department of labour’s regulated hours and basic employment conditions.
• Submit monthly rosters to senior management and ensure all applications for leave and shift changes are communicated.
• Schedule employees for regulated training to ensure that they are compatible with aviation regulations.
• Conduct checks before each shift to ensure that all personnel are at their assigned stations as rostered.
• Keep track of employee time and attendance to ensure that they arrive on time for their scheduled shifts.
• Maintain employee discipline by ensuring that employee discipline is based on the company's disciplinary code.
• Delegate and manage operational workers in accordance with established standards, promptly resolving any deviations.
• Monitor performance of employees per shift to ensure optimal performance.

Cargo and General Operations

• Conduct daily briefings with the staff to highlight what is expected on the day for smooth operation.
• Compile a daily shift report and forward it to the seniors so that they are informed about day to day operational performance.
• Submit monthly rosters to senior management for pre-planning purposes.
• Monitor that cargo from Customers is processed correctly and accurately and that it meets all Security and Acceptance criteria by constantly monitoring the staff.
• Check that staff is accepting cargo in line with the set standards (correct weights captured, correct dimensions, cargo is 100 % screened and X-rayed prior movement).
• Monitor that discrepancies are handled promptly and according to procedure by reporting all discrepancies to clients and management and submit corrective actions to avoid complaints from clients.
• Check that Flight Files are completed to ensure that they contain all regulated documentation required for audits.
• Conduct investigations for customer complaints and airlines to provide a complete report that includes findings and recommendations.
• Manage the handover process between shifts by ensuring that the staff involved is following due process in order to maintain smooth operation.
• Maintain the general cleanliness of the branch, which includes, but is not limited to, maintaining the branch's acceptance areas, back operations, outside the warehouse, and outside the front of the warehouse clean.

go to method of application »

Minimum Qualifications:

• Diploma in Supply Chain Management or equivalent (NQF Level 5)

Main purpose of the Job:

• To manage the day to day cargo operations by allocating resources to the movement of freight within the Air Cargo network and maintain an on-time performance to ensure a safe and efficient operations.

Duties:

Functional Training:

• Customer Service Training
• Report Writing
• Discipline in the workplace
• Supervisory/Management Training
• Winfreight (Operations and Finance)

Regulated Training:

• Dangerous Goods Category 6
• AVSEC level 3
• Airside Induction training
• Live Animals Regulations Training
• Lithium Ion Batteries
• Infections Substances
• Perishable Cargo
• Human Factors Training
• Safety Management Systems training

Environmental / Other conditions:

• Available for shift work during Operational operating hours. May be required to work overtime
• Available to travel nationally when required
• Drivers Licence and own transport

Minimum Experience:

• Minimum of 2 years working experience in the Airline or Freight industry

Behavioural:

• Professional and positive appearance and attitude
• Customer Service
• Self-motivated
• Time management
• Attention to detail
• Emotional intelligence

Skills:

• Administrative skills
• Planning skills
• Communication skills
• Time management skills

Customer and Supplier Service

• Maintain a helpful, positive and friendly manner when dealing with customers by providing an optimal customer experience in order to drive up customer satisfaction.
• Keep clients informed of their cargo whereabouts by maintaining open and frequent communications with branches and divisions within in order to drive customer satisfaction and enhance the customer experience.
• Engage with the relevant departments to address the clients concerns, ultimately rebuilding and improving on client experience and maintaining a positive and professional relationship.

Safety and Security

• Conduct daily security briefings on each shift and submit all discussion point with a list of attendees to senior management.
• Identify areas of non-compliance and enforce corrective measures to comply with the occupational health and safety regulations, cargo policies and procedures.
• Identify and report all suspicious, undeclared and miss-declared cargo in relation to Dangerous Goods regulations and cargo security standards.
• Report any suspicious acts immediately to law enforcement in order to address deviations from agreed security regulations standards.
• Check and monitor that staff display Permits and wear Personal Protective Equipment at all times to ensure compliance to the rules and regulations set out by Airport Authority standards.
• Promote awareness of hazards and steer clear of demarcated areas by using signs and signals in order to keep employees and visitors aware of hazardous and restricted areas.
• Check that the evacuation signage and documents are clearly visible in the demarcated areas.
• Brief employees on the evacuation protocols to aid them in the event of an emergency evacuation.
• Report all non-conformances on IQSMS system on a daily basis before end of shift to ensure corrective actions are implemented.
• Investigate non-conformance incidents and implement preventative measures based on recommendations from the Quality department and/or Senior Management.

Equipment Serviceability Inspections

• Ensure inspections are carried out daily to determine the effectiveness of the Equipment used in the operation to ensure that all used equipment does not pose any risk of injury to the staff or clients.
• Manage and ensure that inspection checklists for warehouse equipment are completed on daily basis and identify the total of serviceable and unserviceable items by ensuring that they are attended to, thereafter information must be fed back to Management for any further action that may be required.
• Engage with the relevant service providers to obtain quotations.
• Hand over quotations to the Branch Administrator to raise Purchase Orders, follow up for timeous completion of the process.
• Report any unserviceable electronic equipment to Superior and /or IT department immediately so that they can be attended to immediately.

People Management

• Compile monthly rosters to ensure that all employees are rostered according to the department of labour’s regulated hours and basic employment conditions.
• Submit monthly rosters to senior management and ensure all applications for leave and shift changes are communicated.
• Schedule employees for regulated training to ensure that they are compatible with aviation regulations.
• Conduct checks before each shift to ensure that all personnel are at their assigned stations as rostered.
• Keep track of employee time and attendance to ensure that they arrive on time for their scheduled shifts.
• Maintain employee discipline by ensuring that employee discipline is based on the company's disciplinary code.
• Delegate and manage operational workers in accordance with established standards, promptly resolving any deviations.
• Monitor performance of employees per shift to ensure optimal performance.

Cargo and General Operations

• Conduct daily briefings with the staff to highlight what is expected on the day for smooth operation.
• Compile a daily shift report and forward it to the seniors so that they are informed about day to day operational performance.
• Submit monthly rosters to senior management for pre-planning purposes.
• Monitor that cargo from Customers is processed correctly and accurately and that it meets all Security and Acceptance criteria by constantly monitoring the staff.
• Check that staff is accepting cargo in line with the set standards (correct weights captured, correct dimensions, cargo is 100 % screened and X-rayed prior movement).
• Monitor that discrepancies are handled promptly and according to procedure by reporting all discrepancies to clients and management and submit corrective actions to avoid complaints from clients.
• Check that Flight Files are completed to ensure that they contain all regulated documentation required for audits.
• Conduct investigations for customer complaints and airlines to provide a complete report that includes findings and recommendations.
• Manage the handover process between shifts by ensuring that the staff involved is following due process in order to maintain smooth operation.
• Maintain the general cleanliness of the branch, which includes, but is not limited to, maintaining the branch's acceptance areas, back operations, outside the warehouse, and outside the front of the warehouse clean.