Latest Jobs at FirstRand Corporate Centre

Job Summary

• As the Global Process Lead for the Attract & Hire value stream, you will play a pivotal role in transforming Human Capital’s operational capabilities. Reporting to Shared Service Transformation Lead, you will lead the design, standardisation, and optimisation of end-to-end hiring processes across multiple business units and regions. Your mission: to embed best practices, drive efficiency, and ensure compliance while delivering exceptional candidate and employee experiences. Collaborating with Centres of Excellence, HC Business Partners, technology, data, and regional teams, you will drive innovation, process excellence, and digital enablement. As the strategic custodian of the Attract & Hire process, you will define global standards, lead continuous improvement, and align operations with business goals. The role is particularly suited to an individual who is passionate about people, process, and purpose – and ready to lead with impact – we invite you to join us on this transformative

Are you someone who can:

• Lead the development and implementation of globally consistent Attract & Hire processes, ensuring alignment with corporate policies, local regulations, and integration with other HC practice areas
• Drive continuous improvement using Lean, Six Sigma, and digital enablers such as AI, automation, and self-service tools to enhance efficiency, reduce cost, and elevate the candidate and employee experience.
• Maintain process integrity through robust documentation, audits, and risk assessments.
• Ensure compliance with global labour laws, data privacy regulations (e.g., GDPR, POPIA), and internal governance standards.
• Define and track KPIs, leverage data and process mining to identify improvement opportunities, and drive measurable business outcomes through strategic stakeholder engagement.
• Engage and influence senior stakeholders across business units and regions to embed process excellence.
• Partner with CoEs, HC Business Partners, IT, and regional teams to align processes with strategic business needs.
• Champion a culture of process ownership and continuous improvement.
• Support change management, enable adoption of new tools and practices, and contribute to enterprise-wide transformation and digital agendas.

You will be an ideal candidate if you have:

• Minimum Bachelors Degree in Human Resources, Business Administration, Process Engineering or a related field
• Experience in HC (with process optimisation experience), shared services / global business services, or process management
• Strong understanding of global HC processes, policies, and compliance requirements.
• Proficient in Lean Six Sigma, PMP, or similar process improvement methodologies is a plus
• Experience with HC technology platforms (e.g., Workday, SAP SuccessFactors, Oracle) and service management tools (e.g., ServiceNow). Preference for Workday experience
• Experience in leading cross-functional change initiatives in complex environments.
• Proven ability to drive measurable business value through process transformation.
• Strong stakeholder management and influencing skills across diverse teams.

Deadline:30th January,2026

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Job Description

• To assist the Risk insurance department which is responsible for the Groups own insurances including but not limited to Property and Financial Institutions cover (Professional Indemnity, Crime, Directors and Officers Liability, etc). in delivering on the Groups insurance requirements

Are you someone who can:

• Co-ordinate, facilitate, prepare for, present and contribute to pre- and post-renewal meetings, take notes and attend to actions required.
• Engaging with insurance brokers to incorporate Insurers and Reinsurers requirements.
• Update and completion of proposal forms.
• Stakeholder communication and guidance throughout the process.
• System administration including management of users, BUs.
• Performance of User Acceptance Testing (UAT) on the system forms and reports.
• Collection and detailed risk analysis of underwriting information.
• Interrogation and querying of information and managing of responses.
• Submission of accurate information to the insurance brokers
• Assist in managing the placement of various insurance policies and engage with stakeholders to ensure subjectivities are met.
• Prepare premium calculations, review premium allocations and invoicing.
• Process claims within the portfolio from notification to settlement.
• Identify insurance claims from various sources, e.g., loss information systems.
• Obtain and interrogate supporting documentation.
• Assess validity against relevant insurance policy.
• Establish accurate quantum through investigation and follow up on recoveries.
• Prepare claims file and maintain accurate information on the claims management system.
• Prepare notifications, updates, Agreements of Loss, claims motivations, claims reporting and proposed settlements.
• Engage with the insurance brokers, appointed loss adjusters and claims experts, interrogate reports.
• Co-ordinate, facilitate, prepare for and contribute to meetings, take notes and attend to actions required.
• Prepare and submit settlement bordereaux.
• Oversee and assist with direct insurance claims.
• Claims management.
• Prepare monthly outstanding claims bordereaux.
• Perform claims reconciliations.
• Review proposed claims settlements, claims bordereaux and authorize in terms of mandate.
• Oversight of outsourcing and service delivery.
• Financial and risk reporting to Governance committees.
• Responsibility for the ORSA process.
• To assist with the department’s operational, financial, compliance, risk management, capital and IT requirements.
• Co-ordinate and facilitate meetings across the Group, set agenda’s and prepare and make presentations, take minutes and attend to actions items.
• Participate in various committees.
• Provide specialist guidance and support to internal stakeholders on matters relating to Group insurance and assist with ad-hoc projects.
• Assess regulatory requirements and implement procedures where necessary.
• Design, co-ordinate input, compile, review, analyse and submit various submissions where required.
• Update and submit operational and compliance risk tools (risk registers, KRI’s, self-assessments etc.).
• Attend to deliverables from assurance providers.
• System and data administrator.

You will be an ideal candidate if you:

• Have an Insurance / Risk management / Legal / Finance qualification.
• Have experience in legal / insurance / risk management / banking / finance.
• Have experience in corporate insurance - Financial Institutions cover (Professional Indemnity, Crime, Directors and Officers Liability, etc.) particularly beneficial.
• Have 3 years’ experience in a similar environment.

Deadline:28th January,2026

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Job Description

• To provide efficient and effective administration support to ensure the smooth running of a business unit.
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Stakeholder management manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and staff members.
• Provide quality administrative services to the business.
• Co-ordinate all the components (logistics, catering etc) of events and meetings with in-country teams
• Process management set up and maintain administrative systems and processes for the business unit to ensure efficient service is provided.
• Maintain efficient tracking and monitoring processes on all activities and timelines for administrative and process support.
• Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings.
• Collate and document varies presentation and documentation for meetings

Deadline:29th January,2026

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Job Description

• To conduct internal audits of moderate complexity to evaluate the effectiveness of internal controls and ensure compliance with policies and regulations. Identify risks and control gaps, provide practical recommendations to enhance operational efficiency and strengthen governance.
• Identify development needs and address these through training and continuous professional development.
• Proactively seek and embrace formal and informal peer coaching opportunities.
• Execute the audit assignment within the agreed budget and timelines.
• Ensure the constant delivery of superb value and a 'memorable' customer experience.
• Establish and maintain collaborative partnerships and a wide relationship network across business units and within Internal Audit.
• Respond to client needs and queries professionally and within agreed turn-around times.
• Communicate professionally in all communication forms. Listens actively to others.
• Negotiate with management as appropriate in order to ensure key findings and follow up actions are agreed upon.
• Obtain a good understanding of the control environment being audited (including information technology, internal financial control and risk management related aspects), and the interdependencies linked to this.
• Plan audit assignments based on key process and business risks identified and design the audit program in line with risks and key controls to be tested.
• Incorporate data analytics (DA) to enhance audit planning and create efficiencies in audit fieldwork.
• Execute audit field work in compliance with quality standards by following and completing prepared work programs. Assess the adequacy and effectiveness of governance, risk management practices and internal controls.
• Provide clear and sufficient audit evidence to support recommendations and audit opinion.
• Express an opinion based on the results of the work performed.
• Identify opportunities to improve internal controls, including internal financial controls.
• Identify and clearly articulate the root cause of issues identified and impact thereof and recommend changes to business processes that will address the control weaknesses.
• Prepare a quality and balanced audit report to specified standards, encapsulating the control weaknesses identified and results of audit work performed, with minimal editorial changes.
• Incorporate fundamental principles, key issues and control themes emanating from other functional areas and assurance providers to ensure relevant and appropriate audit findings.
• Assist the Head of Internal Audit / Senior Audit Manager / Audit Manager with other operational and reporting activities as required.
• Identify opportunities for innovation in audit as well as client processes and develop practical solutions to implement innovative practices.
• Effective communication with the audit team, audit management and key stakeholders.
• Is aware of the resources available and is able to utilise them to best effect with guidance from senior audit staff.
• Keep abreast of emerging industry standards, best practices, industry challenges, upcoming legislation, operational requirements and technology changes related to the internal audit environment.
• Participate in internal departmental work and key standing tasks such as Board, Risk and Audit Committee reporting, as requested.