Lancet Laboratories SA is one of the leading pathology laboratories operating throughout South Africa, providing vital diagnostic and monitoring pathology services in 9 provinces. Cerba Lancet Africa provides services to Botswana, Gabon, Ghana, Kenya, Mozambique, Rwanda, Nigeria, Eswatini, Tanzania, Uganda, Zimbabwe and Zambia.
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Job Summary:
- To provide a safe and timeous collection and delivery of goods and shuttle services as well as provide excellent customer service at all times.
Minimum Criteria Required:
- Grade 12 or relevant NQF level 4 qualification preferable
- Appropriate Drivers Licence
- Grade 10 or a minimum of 10 years courier experience
Experience:
- Grade 10 with 2-3 years relevant working experience or minimum 10 years courier experience
Key Performance Areas:
- Checks moxes and tasks for delivery and collections that need to be done in order to plan a collections and delivery route.
- Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct destinations timeously and in good condition to increase customer service levels.
- Completes and signs proof of delivery for specimens or reports collected or delivered to endure records are kept for tracking purposes if and when applicable.
- Scans specimens and results on the Courier Management Programme to ensure that all deliveries and collections can be tracked and traced.
- Maintain daily safe keeping and fault reporting on Lancet’s assets (such as vehicles, petrol cards, uniforms etc) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
- Utilises protective wear (such as specimen bags, gloves, eye specs etc) to ensure own safety and adherence to the Health and safety regulations policy.
- Completes incident and accident reports and submits to Management to ensure that insurance claims are processed timeously and all damages are repaired.
- Maintains cleanliness of Lancet vehicles also reporting any spills of hazardous materials to management and ensure safe working conditions as per Quality Assurance Standards.
Competencies:
- Accountability
- Communication
- Honesty
- Patience
- Rule orientation
Deadline:26th February,2026
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Job Summary:
- To provide a safe and timeous collection and delivery of goods and shuttle services as well as provide excellent customer service at all times.
Minimum Criteria Required:
- Grade 12 or relevant NQF level 4 qualification preferable
- Appropriate Drivers Licence
- Grade 10 or a minimum of 10 years courier experience
Experience:
- Grade 10 with 2-3 years relevant working experience or minimum 10 years courier experience
Key Performance Areas:
- Checks moxes and tasks for delivery and collections that need to be done in order to plan a collections and delivery route.
- Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct destinations timeously and in good condition to increase customer service levels.
- Completes and signs proof of delivery for specimens or reports collected or delivered to endure records are kept for tracking purposes if and when applicable.
- Scans specimens and results on the Courier Management Programme to ensure that all deliveries and collections can be tracked and traced.
- Maintain daily safe keeping and fault reporting on Lancet’s assets (such as vehicles, petrol cards, uniforms etc) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
- Utilises protective wear (such as specimen bags, gloves, eye specs etc) to ensure own safety and adherence to the Health and safety regulations policy.
- Completes incident and accident reports and submits to Management to ensure that insurance claims are processed timeously and all damages are repaired.
- Maintains cleanliness of Lancet vehicles also reporting any spills of hazardous materials to management and ensure safe working conditions as per Quality Assurance Standards.
Competencies:
- Accountability
- Communication
- Honesty
- Patience
- Rule orientation
Deadline:26th February,2026
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Job Summary:
- Performs and analyses laboratory samples in order to provide results for medical practitioners to diagnose treat and prevent diseases.
Minimum Criteria Required:
- National diploma in Biomedical Technology or BSc Medical Laboratory Science
- Registration in relevant discipline with HPCSA
- Relevant diploma
Experience:
- 0-1 Yrs Relevant Working Experience
Relevant Job Knowledge:
- Medical ethical guidelines in the medical pathology field
- Laboratory information systems
- Laboratory standards operating procedures and processes
- Anatomy, physiology and medical terminology relevant to medical pathology
- Organisational policy and procedures
Key Performance Areas:
- Performs diagnostic testing procedures, reviews and verifies results and interacts with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases.
- Operates, maintains and calibrates the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes recording instrument maintenance and quality control results as well as recognising and resolving problems by troubleshooting mal-functioning equipment and taking corrective action.
- Implements sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working environment in accordance with safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and participation (as per delegated responsibilities) in the preparation process for internal and external audits.
- Assists the laboratory manager with overseeing and monitoring equipment maintenance, asset management, procurement of goods and staff overtime expenditure to ensure the most effective utilisation of resources, optimisation of stock levels and reduction of costs at all times
- Reports incidents, including instrument failures, problem solutions and reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
- Attends training and seminars and participates in continuing professional development (CPD) activities to continuously update knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
- Performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers in laboratory techniques, processes and systems, if assigned by laboratory manager and deemed competent.
- Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards.
- Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with patients, clients, doctors and other hospital staff.
- Receiving of specimens ,numbering, bench allocation and sample processing is performed as per departments requirements
Competencies:
- Ability to work in a pressured environment
- Ability to work as part of a team
- Accuracy
- Attention To Detail
- Confidentiality / Sensitivity
- Flexibility
- Hand-eye co-ordination
- Manual dexterity
- Problem solving
- Rule orientation
- Self-management
- Follow up of Incompletes
Deadline:26th February,2026
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Job Summary:
- This post holder is responsible for handling calls from new and existing customers regarding a variety of requests, using their knowledge of products or services as well as great customer service skills. Provide support and offer information as needed to keep customers satisfied and retain business.
Minimum Criteria Required:
- Grade 12 or relevant NQF level 4 qualification
- Tertiary Education in Finance/Accounting/Business Administration preferred
Experience:
- > 1 Year relevant working experience (Debt Collection)
Relevant Job Knowledge:
Key Performance Areas:
- Ensure all queries are successfully resolved making sure that possible dates of payments are always obtained on outstanding accounts to assist in meeting departmental targets
- Escalate all unresolved queries to back office, team leader/supervisor/manager for further investigation
- Ensure effective communication to clients, delivering high level of call centre service and telephone etiquette
- Record all client profiles on script and Meditech to ensure records move within the strategy
- Must display excellent knowledge on the medical aids and private book to ensure resolution on queries
- Monitor own after call work time to ensure call answering service levels are always met
- Ensure that there are no issues/complaints due to process deviations
- Process problems to be identified and solutions to be recommended
- Maintain confidentiality of patient’s personal data and other information to protect the privacy and integrity of the organisation.
Competencies:
- Ability to use own initiative
- Attention To Detail
- Communication
- Flexibility
- Problem solving
- Stress management
- Telephone etiquette
- Drive (includes energy and stamina) linked to achievement motivation
- Ability to handle sensitive and confidential information
- Ability to work independently as well as in a group
Deadline:26th February,2026
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Job Summary:
- Monitors that all QA procedures and protocols are followed within a laboratory environment to ensure a cost effective and high quality service in line with organisational needs and organisational objectives.
- Continuous improvement of staff through appropriate training programs
- Oversees and manages processes involved in new test validations.
Minimum Criteria Required:
- National diploma in Biomedical Technology or BSc Medical Laboratory Science
- Registration in relevant discipline with HPCSA
- Relevant diploma
Experience:
- 5-8 Yrs Relevant Working Experience
Relevant Job Knowledge:
- Medical ethical guidelines in the medical pathology field
- Laboratory information systems
- Laboratory standards operating procedures and processes
- Anatomy, physiology and medical terminology relevant to medical pathology
- Organisational policy and procedures
Key Performance Areas:
Quality Assurance Functions:
- Oversees and monitors laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
- Monitors and oversees the correct application of quality assurance processes and standard operating procedures to ensure corrective actions are taken as required.
- Monitors the implementation of service levels and quality standards in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, standard operating procedures and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
- Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded as well as trouble shooting.
- Schedules Internal/External assessments for Auto-lab as per QA instruction and prepares documentation for assessment to ensure the laboratory’s QA procedures and protocols are followed.
- Assists with the QA assessment reports after an assessment (internal/external) and makes suggestions to ensure that corrective actions are taken, followed up and completed.
- Prepares monthly reports for QA and/ or Management meetings, interprets and presents the reports (e.g. trend analysis) to ensure that no errors or instrument discrepancies are missed entailing a financial implication.
- Assists with training of staff on-site relating to QA matters, ensuring that QA protocols and procedures are followed and understood.
- Oversees and monitors in-service training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
- Liaises with BARC for Good Clinical Laboratory Practice requirements and is available for clinical trial audits to ensure correct procedures and protocols are followed.
- Maintains files for record keeping purposes to ensure the correct documentation is available on request thereof.
- Assists the laboratory manager to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and project management (as per delegated responsibilities) of the preparation process for internal and external quality control audits.
- Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
- Performs the role of a medical technologist as required in accordance with operational needs.
Assay validations
- Manages, set-up, maintains and distributes all relevant documentation on collaborator regarding assay validations to ensure correct protocol and procedures are followed and understood.
- Awaits validation assay feedback in report form for follow up and corrective action to ensure tests are suitable for laboratory purposes.
- Validates test methods regarding trials to ensure new kits (reagents) are working correctly on the relevant laboratory instrumentation.
- Oversees and ensures that senior staff action incidents and instrument failures relating to QC procedures once picked up by QA Officer to ensure compliance with relevant organisational policy and laboratory standard operating procedures.
Competencies:
- Ability to work in a pressured environment
- Ability to work as part of a team
- Accuracy
- Attention To Detail
- Communication
- Flexibility
- Hand-eye co-ordination
- Lateral thinking
- Manual dexterity
- Practical thinking
- Problem solving
- Rule orientation
- Self-management
- Ability to handle sensitive and confidential information
Deadline:26th February,2026
go to method of application »
Job Summary:
- Performs and analyses laboratory samples in order to provide results for medical practitioners to diagnose treat and prevent diseases.
Minimum Criteria Required:
- Registration in relevant discipline with HPCSA
- Relevant Certificate
Experience:
- 0-1 Yrs Relevant Working Experience
Relevant Job Knowledge:
- Medical ethical guidelines in the medical pathology field
- Laboratory information systems
- Anatomy, physiology and medical terminology relevant to medical pathology
- Organisational policy and procedures
Key Performance Areas:
- Performs diagnostic testing procedures, reviews and verifies results and interacts with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases.
- Operates, maintains and calibrates the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes recording instrument maintenance and quality control results as well as recognising and resolving problems by troubleshooting mal functioning equipment and taking corrective action.
- Implements sound housekeeping procedures and work effectively with others as a member of a team to ensure a safe working environment in accordance with safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and participation (as per delegated responsibilities) in the preparation process for internal and external audits.
- Reports incidents, including instrument failures, problem solutions and reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
- Attends training and seminars and participates in continuing professional development (CPD) activities to continuously update knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
- Performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers in laboratory techniques, processes and systems, if assigned by laboratory manager and deemed competent.
- Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards. Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with patients, clients, doctors and other hospital staff.
Competencies:
- Adapting and Responding to Change
- Adhering to Principles and Values
- Analysing
- Delivering Results and Meeting Customer Expectations
- Working with people
- Following Instructions and Procedures
- Achieving Personal Work Goals and Objectives
- Applying Expertise and Technology
- Organising
- Supervising
Deadline:27th February,2026
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Job Summary:
- Performs and analyses the results of laboratory samples in order to provide results for medical practitioners to diagnose, treat and prevent diseases.
- Assists laboratory and/ or regional technical manager with supervision of staff and functions as per delegated responsibilities.
Minimum Criteria Required:
- Grade 12 or relevant NQF level 4 qualification
- National diploma in Biomedical Technology or BSc Medical Laboratory Science
- Registration in relevant discipline with HPCSA
Experience:
- 3-5 Yrs Relevant Working Experience
Relevant Job Knowledge:
- Medical ethical guidelines in the medical pathology field
- Laboratory information systems
- Laboratory standards operating procedures and processes
- Anatomy, physiology and medical terminology relevant to medical pathology
- Organisational policy and procedures
Key Performance Areas:
- Assists the laboratory and/ or regional technical manager to supervise and train staff in line with delegated responsibilities and/or deputising requirements to ensure that operational objectives are achieved, employees are able to achieve their performance objectives and interns and students are trained and guided appropriately.
- Ensures the implementation of service levels and quality standards in accordance with standard operating procedures and service level agreements.
- Assists the laboratory and/ or regional technical manager with overseeing and monitoring equipment maintenance, asset management, procurement of goods and staff overtime expenditure to ensure the most effective utilisation of resources, optimisation of stock levels and reduction of costs at all times
- Performs diagnostic testing procedures, reviews and verifies results and interacts with pathologists on technical matters to provide all relevant data that may pertain to the prevention, diagnosis or treatment of diseases.
- Records and verifies test results to ensure integrity of test result database on laboratory information system.
- Oversees and performs the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded as well as trouble shooting and corrective action is taken and documented.
- Assists the laboratory and/ or regional technical manager to ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the on-going maintenance of quality control standards, adherence to infection control measures, correct disposal of bio-hazardous waste and the preparation process for internal and external audits.
- Assists the laboratory and/ or regional technical manager to ensure that incidents and instrument failures are reported by laboratory staff, thereby ensuring compliance with relevant organisational policy and laboratory standard operating procedures.
- Manages client liaison to maintain a positive image of the organisation, promote the services of Lancet Laboratories and monitor resolution of customer complaints.
- Attends training and seminars and participates in continuing professional development (CPD) activities to continuously update knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
- Performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers in laboratory techniques, processes and systems, if assigned by laboratory manager and deemed competent.
- Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards.
Competencies:
- Ability to work in a pressured environment
- Ability to work as part of a team
- Accuracy
- Attention To Detail
- Customer Orientation
- Planning and organising
- Problem solving
- Rule orientation
- Self-management
- Team leader skills
Deadline:27th February,2026
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Job Summary:
- Responsible for logging specimens in the logging section to meet the required service level standards
Minimum Criteria Required:
- Grade 12 or relevant NQF level 4 qualification
- Bsc Degree Advantageous
Experience:
- 0-1 Yrs Relevant Working Experience
Relevant Job Knowledge:
- Computer literate
- Laboratory information systems
- Organisational policy and procedures
Key Performance Areas:
- Registers log request forms from Oculus Logging System on the Laboratory Information System according to set standard operating procedures.
- Responsible for basic housekeeping including cleaning of benches according to set standard operating procedures.
- Attends to logging queries and escalate queries to the Editors or Supervisor if unable to assist to ensure effective and efficient service delivery
Competencies:
- Ability to work as part of a team
- Accuracy
- Attention To Detail
- Communication
- Customer Orientation
- Ethical behaviour
- Flexibility
- Patience
- Professionalism
- Telephone etiquette
- Drive (includes energy and stamina) linked to achievement motivation
Deadline:27th February,2026
go to method of application »
Job Summary:
- Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives.
Minimum Criteria Required:
- Grade 12 or relevant NQF level 4 qualification
- Bsc Degree Advantageous
Experience:
- 0-1 Yrs Relevant Working Experience
Relevant Job Knowledge:
- Computer literate
- Laboratory information systems
- Organisational policy and procedures
Key Performance Areas:
- Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
- Processes sample registration (“logging”) and queries according to set standard operating procedures.
- Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
- Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
- Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
- Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
- Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
- Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
- Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
- Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
- Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
- Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
- Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
- Prepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
- Responsible for adhering to Lancet uniform protocols as set standard operating procedures.
Competencies:
- Ability to cope with nervous / distressed patients
- Ability to work in a pressured environment
- Ability to work as part of a team
- Adherence to company dress code
- Administrative skills
- Attention To Detail
- Communication
- Confidentiality / Sensitivity
- Customer Orientation
- Empathy
- Flexibility
- Interpersonal skills
- Patience
- Telephone etiquette
- Business numeracy
Deadline:27th February,2026
Method of Application
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