The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
Job Description
- The Telesales Agent will engage with potential and existing customers over the phone to promote and sell a range of insurance products.
- This role involves understanding customer needs, explaining policy features, and guiding customers through the purchasing process to ensure they select the best insurance solutions for their requirements.
- The agent will also handle customer inquiries, provide excellent service, and maintain accurate records of sales and customer interactions.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
- Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on the customer debtor system (CDS). Ensure the quality of calls is in line with service level agreements (SLAs).
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party contact.
What's in it for you?
- Achieve your targets and enjoy uncapped incentives.
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
- Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
- Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
Qualifications
- Minimum of Grade 12 (Matric) qualification.
- At least 1 year of proven experience in a sales environment, with a focus on selling life insurance policies.
- RE5 and FAIS certifications is a strong advantage.
- Solid understanding of FSB compliance, including the Code of Conduct and relevant legislation such as the NCA and POPI Act.
go to method of application »
Job Description
- We’re looking for Telesales agents to join our Credit Sales team who will be responsible for selling credit products to customers over the telephone.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
- Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party contact.
Qualifications
- Grade: 12
- Year Experience in Sales environment. (Specifically selling Life insurance policies).
- Specific Knowledge in RE5 + FAIS is advantageous.
- Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc
go to method of application »
Job Description
- Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction!
- As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.
- Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
- Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.
What’s in it for you
- Achieve your targets and enjoy uncapped incentives
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
Qualifications
Education:
Experience:
- At least 1 year of experience in a mobile call centre
Knowledge and skills
- A strong understanding of sales techniques and the telecommunications industry
- Ability to influence and convince customers with ease.
- Thrive in a goal-oriented environment and love to exceed expectations
- Handle rejection gracefully and bounce back quickly.
go to method of application »
Job Description
- Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!
Responsibilities
- Lead by example and inspire your team to deliver exceptional customer service
- Drive store sales and achieve set targets.
- Manage inventory, visual merchandising, and store maintenance.
- Foster a positive and collaborative work culture.
- Administer store operations and ensure compliance with company policies.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent.
- 3-4 Years’ experience in a store /retail management experience
- Sales & service management.
- Budgeting.
- Computer literacy.
- Excellent Communication and interpersonal skills.
- Retail trade.
- Brand, customer & product understanding.
- Strong business acument and problem - solving skills
- A passion for home decor and design
go to method of application »
Responsibilities
Who you are
- You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain.
- You have a strong sense of responsibility for proactively driving sales, motivating your team and ensuring that the store fully represents our retail brand in every way possible.
- You care about how people feel when they connect with a brand and want to make every interaction world-class.
What your role would be
- Meeting and exceeding sales goals by training, motivating, mentoring and providing feedback to the store team
- Build extensive product knowledge of key products and product categories available in-store and coach the team in this knowledge
- Ensuring high levels of customer satisfaction through excellent service and a deep understanding of our customer experience
- Day-to-day store management and operations including managing and recruiting staff, merchandising, stock management, display management, event coordination.
- Ensure that the look and feel of the store promotes a positive customer experience and is in keeping with our brand.
- Oversee all store related processes and continually look at ways to improve them. Regular connections with the retail leadership team ensuring key projects and goals are being achieved.
Who you’ll be working with
- You will lead your in-store team from Junior Sales Assistants to more experienced professional retailers and will connect daily with our teams in Headquarters to keep everything in check. Collectively, we will be working to build our presence in the area. Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.
Qualifications
- Minimum of 5 years in a store management role with at least 2 years in a premium brand.
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in people management.
- Experience in a customer-centric brand Strong business orientation
go to method of application »
Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
go to method of application »
Job Description
- Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.
Responsibilities
- Negotiate payment arrangements in accordance with set standards
- Accurately updating customers' information
- Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
- Ensuring all quality of work is in line with Service Level Agreements.
What’s in it for you…
- Achieve your targets and enjoy uncapped incentives.
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home,Mr Price Sport, and Miladys
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
- Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
- Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
Qualifications
- Minimum Grade 12 qualification
- 6-12 months in Debt Collection, ideally within a Call Centre environment.
- Familiarity with the life cycle of an account, the collection process, and the systems that support these processes.
- Proficiency in MS Office.
- Excellent telephone etiquette, strong customer service orientation, meticulous attention to detail, and a collaborative team player.
go to method of application »
Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
The Role
- You'll be the central point of coordination between our marketing, creative, production, and external teams - managing schedules, allocating resources, tracking deadlines, and keeping communication clear across all projects. Your work ensures that nothing falls through the cracks and that every deliverable lands on time, every time.
What You'll Be Doing
- Owning the brief - receiving, reviewing, and validating project briefs to ensure objectives, deliverables, and timelines are clearly defined before work begins
- Driving communication - scheduling and leading status updates and creative review meetings, keeping all stakeholders informed and aligned
- Managing workflow - assessing project requirements, team workloads, and availability to assign work effectively and optimise delivery
- Tracking progress - proactively monitoring deliverables, following up with brand and creative teams, and taking action to keep projects on schedule
- Supporting creative leadership - collaborating on resource allocation to ensure the right people are assigned to the right projects
- Coordinating reviews - managing internal and brand review processes, ensuring revisions are clearly communicated and actioned
- Quality checking - reviewing final outputs against the original brief to ensure all brand requirements and objectives have been met
- Managing risk - identifying potential delays early, developing contingency plans, and escalating concerns to leadership when needed
- Keeping the system honest - maintaining daily updates in the project management system to ensure accurate tracking, reporting, and resource planning
Qualifications
What We're Looking For
- Education A Diploma or Degree in Marketing Communications, Business Administration, Project Management, or Media/Production Management is advantageous.
Experience 2 - 4 years of experience in a similar role, such as:
- Traffic or marketing coordination
- Production or agency workflow management
- Project administration in a creative or studio environment
Skills & Tools
- Proficient in project management software and MS Office
- Solid understanding of agency operations, digital/social campaigns, print production, and the creative review process
- Strong planning, prioritisation, and time management abilities
go to method of application »
- Under general direction create the department's financial plan and execute the department's seasonal strategy by delivering an assortment based on history and future trends that optimizes sales and profit whilst effectively managing the inventory.
Responsibilities
The key responsibilities for this role include:
Current Trade:
- Extract & analyse financial KPI's & product performance against set plan by sub department season, category & sub category.
- Compile a draft report highlighting all issues that have impacted performance.
- Lead a discussion to develop an action plan that will maximize sales & profit.
- Conclude the action plan out of this discussion that will include reforecasting financial plan iro sales, orders, stock, markdown planning going forward as well as inform key strategic input for forthcoming seasons.
- Collaborate with location planning team to identify missed store opportunities & agree an action plan to correct missed opportunities.
- Complete the current trade report for relevant management.
- Based on trade analysis reforecast items in replen tool and adjust parameters as required.
Post Mortem & Seasonal Strategy:
- Collaborating with the location planner to review the previous season's zero based plan (ZBP) in order to conclude the previous seasons missed opportunities.
- Summarize in a post-mortem the previous seasons performance (sub dept. season KPI's) based off current trade reports & compile key lessons learnt.
- Develop a seasonal strategy for the sub department which will include strategic objectives, a top line financial plan which is aligned to the previous seasons post mortem, growth opportunities & trend direction.
- Reconcile the seasonal strategy with the location planning strategy & the marketing strategy.
- Lead the strategy discussion & agree the seasonal strategy to be presented to the management team ensuring it is aligned to key company growth initiatives.
- Adjust forecasts for continuing items in replen tool and complete the steps for all new items introductions.
Assortment, Booking & Product Allocation:
- Build the initial assortment plan in collaboration with the buying & location planning team ensuring that post mortem, agreed strategy, current trade, trend & external factors are considered.
- Reconcile the assortment plan back to the merchant & location financial plan by checking that the key strategic ratios are consistently flowed through the season & across store profile.
- As a team review, agree the assortment plan & assist with preparing the required presentation documents.
- Create all order lines for the season with your greater team ensuring accuracy in all detail inclusive of category & sub category detail, product attributes, size curve, cost prices, selling prices, and PMO.
- Check all order placing activities & order authorizations are completed timeously according to calendar deadline requirements.
- Collaborate with location planning team to ensure order allocations are completed timeously according to calendar deadline requirements.
Coaching & Development:
- Provide direction & mentorship to trainee planner & junior planner within your greater team.
Qualifications
Requirements:
- Degree in Finance/ Supply Chain
Specific knowledge:
- Professional Skills - Current Trade, Post Mortem, Build a Seasonal Strategy & Assortment.
- Technical Skills - Computer Literacy & Planning System
- Retail knowledge
- Brand & Product understanding
go to method of application »
Job Description
- The Mr Price Group Logistics is looking to recruit an Intern who will be based at our Shipping department. This individual will go through a “learning, development and training” process to gain valuable work experience and exposure through rotation across all areas within Shipping Department.
Responsibilities
- Open shipping files, validate and perform quality control checks on all commercial documentation.
- Facilitate import and export processing, ensuring compliance with statutory bodies SARS & SARB.
- Build effective working relationships with suppliers and encourage cross department communication to ensure compliance and SLA understanding .
- Work closely with work stream leaders to ensure all KPI’s are achieved.
- Ensure all noncompliance occurrences are recorded with short and long-term solutions implemented.
- Must be prepared to rotate between different departments as part of the learning and development process.
- Be proficient in Microsoft excel and have strong written and oral communication skills.
- Deadline driven and able to work independently with minimal guidance.
Qualifications
- Grade 12 / Matric or equivalent qualification
- A completed qualification in Shipping/ Import and Export / Freight forwarding/ International trade.
- Must be computer literate with an intermediate knowledge of Microsoft Excel.
- Excellent communication and good interpersonal skills
- Ability to work accurately, with strict attention to detail
- Ability to work in a fast paced, highly pressurized environment and able to meet deadlines
- Collaborative attitude
go to method of application »
Job Description
- The purpose of this role is to provide enterprise-class, server and storage infrastructure technical support services.
Responsibilities
- Hands-on management of enterprise-class server, storage and cloud infrastructure
- Configure, upgrade, install and manage server and storage diagnostic, configuration and management tools
- Perform capacity management and planning to ensure scalability and availability of the server, storage and cloud environment
- Troubleshoot and resolve software, hardware, configuration and operational problems across the enterprise environment
- Maintain servers and storage area networks through practical and structured maintenance plans
- Manage and report on new implementations, lifecycle management, patch management, optimisation and service improvement initiatives
- Administer, manage and troubleshoot Microsoft Entra ID (Azure AD) including identity governance, conditional access, RBAC and SSO configurations
- Manage, troubleshoot and optimise Microsoft Intune including device enrolment, compliance policies, configuration profiles and application deployments
- Administer and support the Microsoft 365 suite including Exchange Online, SharePoint, Teams, OneDrive and licensing management
- Investigate and resolve escalated issues related to Entra ID, Intune and Microsoft 365 services
- Work with vendor technical support to facilitate the analysis and resolution of complex technical issues
- Participate in the design and engineering of a secure server, storage and modern workplace environment and delivery of IT projects
- Lead and mentor junior team members and Systems Administrators in day-to-day technical operations
- Follow and enforce established change management processes in alignment with ITIL best practices
- Ensure systems administration tasks and documentation are kept up to date in compliance with operational standards and governance requirements
- Participate in business continuity and disaster recovery infrastructure planning, building and testing
- Drive continuous improvement initiatives across infrastructure, endpoint management and operational processes
Qualifications
- Relevant IT Bachelor’s Degree, Diploma or Complete Microsoft Certifications (MCSE/MCITP)
- Storage Certification (Advantage)
- A minimum of 5 years in a technical role (design, implementation and maintenance of servers and storage).
- Expect knowledge of hardware platforms, converged infrastructure, networking, SAN, NAS and subsystems.
- Strong knowledge of enterprise and mid-range storage, file system, cloud and virtualisation technologies.
- Experience in installation, upgrade, patching of server hardware and platform software.
- Experience in backup, recovery design, DR implementation, monitoring implementation, troubleshooting, performance tuning and optimization.
- Hands-on experience administering Microsoft Entra ID (Azure AD) including identity governance, conditional access, RBAC and SSO
go to method of application »
Job Description
- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorise write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade: 12.
- 2 to 3 Years' Experience in a Supervisory/Assistant Store Management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency in MS Office.
- Effective Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.
go to method of application »
Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- We are looking for a commercially minded analyst who can turn data into insights, identify revenue opportunities, and help shape decisions that improve customer value and business performance.
Responsibilities
- Analyse customer, revenue, and usage data to identify growth opportunities.
- Provide insights that support commercial decisions and drive revenue performance.
- Monitor trends, customer behaviour, and key business metrics.
- Build and maintain reports, dashboards, and forecasting models.
- Identify revenue leakage, business risks, and areas for improvement.
- Partner with Commercial, Finance, Risk, and other stakeholders.
- Support customer value management (CVM) initiatives and campaigns.
- Deliver analysis that improves engagement, retention, and profitability.
Qualifications
- Matric.
- Relevant certifications in SQL, Python, Microsoft Office, or analytics tools
- Relevant Diploma or Degree in Analytics, Finance, Business Management, Information Technology, Data Science, or a related field.
Experience
- Minimum 3 years' experience in a Commercial Analyst, BI Analyst, CVM Specialist, Data Analyst, Reporting Analyst, or similar analytical role.
- Proven experience in commercial performance analysis, revenue growth initiatives, customer base management, revenue forecasting, and business performance reporting.
- Telecommunications industry experience is highly advantageous, particularly within an MVNO or subscription-based environment.
Technical Skills
- Advanced SQL skills (non-negotiable).
- Advanced Excel skills (non-negotiable).
- Experience using analytics, reporting, and business intelligence tools.
- Python experience is advantageous.
Key Competencies
- Strong commercial acumen with a passion for identifying growth opportunities.
- Ability to interpret complex data and translate insights into business actions.
- Strong analytical, forecasting, and problem-solving skills.
- High attention to detail and commitment to data accuracy.
- Ability to influence stakeholders through data-driven recommendations.
go to method of application »
Job Description
- Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives, and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
Risk Management:
- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Innovation:
- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.
Qualifications
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.
go to method of application »
Job Description
- Collections Agent contacts arrear account customers to collect on their overdue instalments for all our lending products which minimize bad debt write-offs.
Responsibilities
- Negotiate payment arrangements in accordance with set standards
- Accurately updating customers' information
- Establishing a rapport with customers and rehabilitating customers through excellent customer service standards
- Ensuring all quality of work is in line with Service Level Agreements.
What’s in it for you…
- Achieve your targets and enjoy uncapped incentives.
- We offer extensive learning and development opportunities to help you advance your career
- Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home,Mr Price Sport, and Miladys
- After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
- Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
- Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits
- Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs
Qualifications
- Minimum Grade 12 qualification
- 6-12 months in Debt Collection, ideally within a Call Centre environment.
- Familiarity with the life cycle of an account, the collection process, and the systems that support these processes.
- Proficiency in MS Office.
- Excellent telephone etiquette, strong customer service orientation, meticulous attention to detail, and a collaborative team player.
go to method of application »
Job Description
- "Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – where work feels like home!"
Responsibilities
- Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
- Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
- Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
- Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
- Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
- Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
- Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
- Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
- Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
- Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
- Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
- Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
- Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
- Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.
Qualifications
- Grade 12
- 3 Years' experience in retail.
- Management experience (advantageous).
- Sales & service management.
- Budgeting.
- Computer literate.
- Communication skills
- Business understanding of retail trade, brand, customer & product.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail