NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great...
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Your day at NTT DATA
- The Principal Change Specialist is a highly skilled subject matter expert, responsible for supporting strategic and transformational change management initiatives within the organization.
- The primary responsibility of this role is to plan and drive the execution of change management initiatives activities and programs, thereby increasing employee adoption and usage.
- This role may provide coaching to less experienced Change Management Specialists.
Key responsibilities:
- Supports and inputs into a proven industry standard digital change management model that drives best practice to amplify the effectiveness of strategy execution.
- Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model.
- Makes recommendations to support change and adoption.
- Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption.
- Demonstrates understanding of the Change and Enablement approach and deliverables.
- Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums.
- Adopts best practices, developing, and sustaining cross functional relationships.
- Acts as a change agent and enables communication between business, clients, and other relevant stakeholders.
- Deploys change management solutions and track program effectiveness in line with defined success criteria.
- Proactively aligns and secures change management engagement for strategic digital projects.
- Supports faster adoption, higher ultimate utilization and greater proficiency of the digital changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
- Quantifies the progress of digital change management and transformation initiatives.
- Provides mentorship and guidance to less experienced Change Management Specialists.
- Performs any other related task as required.
To thrive in this role, you need to have:
- Displays drive and is a champion of change.
- Excellent ability to drive continuous improvement and innovation.
- Excellent understanding of Enterprise level tools, systems, processes and business operations.
- Excellent knowledge of industry, trends and best practices in change management.
- Excellent verbal and written communication skills and display the required interpersonal skills to interact with a variety of stakeholders.
- Demonstrate strategic thinking ability.
- Resilient, able to approach problems from different angles and identify the most adequate solutions.
- Ability to influence others and move toward a common vision or goal.
- Flexible and adaptable; able to work in ambiguous situations.
- Resilient and tenacious with a propensity to persevere.
Academic qualifications and certifications:
- Bachelor’s degree or equivalent in Information Technology or Business Management or related field.
- Requirement for a formal industry recognized change management certification.
Required experience:
- Extended experience in change management, technology adoption within a large-scale multinational technology services environment.
- Extended experience and knowledge of change management principles, methodologies and tools.
- Extended experience mentoring and guiding team(s) in Change Management initiatives, processes, tools.
- Extended hands-on experience in driving adoption projects / programs for a large organization.
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Your day at NTT DATA
- The Change Analysis Specialist is an advanced subject matter expert, responsible for supporting complex change management initiatives within the organization.
- The primary responsibility of this role is to plan and drive the execution of change management initiatives activities and programs, thereby increasing employee adoption and usage.
Key responsibilities:
- Supports and inputs into a proven industry standard digital change management model that drives best practice to amplify the effectiveness of strategy execution.
- Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model.
- Makes recommendations to support change and adoption.
- Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption.
- Demonstrates understanding of the Change and Enablement approach and deliverables.
- Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums.
- Adopts best practices, developing, and sustaining cross functional relationships.
- Acts as a change agent and enables communication between business, clients, and other relevant stakeholders.
- Deploy change management solutions and track program effectiveness in line with defined success criteria.
- Proactively aligns and secures change management engagement for strategic digital projects.
- Supports faster adoption, higher ultimate utilization and greater proficiency of the digital changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
- Quantifies the progress of digital change management and transformation initiatives.
- Performs any other related task as required.
To thrive in this role, you need to have:
- Displays drive and is a champion of change.
- Excellent ability to drive continuous improvement and innovation.
- Advanced understanding of Enterprise level tools, systems, processes and business operations.
- Excellent knowledge of industry, trends and best practices in change management.
- Excellent verbal and written communication skills and display the required interpersonal skills to interact with a variety of stakeholders.
- Demonstrate some strategic thinking ability.
- Resilient, able to approach problems from different angles and identify the most adequate solutions.
- Ability to influence others and move toward a common vision or goal.
- Flexible and adaptable; able to work in ambiguous situations.
- Resilient and tenacious with a propensity to persevere.
Academic qualifications and certifications:
- Bachelor’s degree or equivalent in Information Technology or Business Management or related field.
- Requirement for a formal industry recognized change management certification.
Required experience:
- Advanced experience in change management, technology adoption within a large-scale multinational technology services environment.
- Advanced experience and knowledge of change management principles, methodologies and tools.
- Advanced hands-on experience in driving adoption projects / programs for a large organization.
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Your day at NTT DATA
- As a Principal Networking Technology Sales Specialist at NTT DATA, you will take on a dynamic and pivotal role, engaging directly with clients and leveraging your expertise to identify new opportunities and present compelling value propositions. Your main focus will be on pursuing and landing qualified leads, developing new business channels, and expanding existing accounts. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base.
- You will be busy building and nurturing client relationships, acting as the internal owner for assigned accounts. You will become a trusted advisor to clients, understanding their most pressing business challenges and offering solutions that make a real impact. You will lead conversations at the C-level, positioning NTT DATA's offerings effectively to drive expansion and renewals.
- Collaborating closely with internal teams, you will work with pre-sales architects to design the best solutions, ensuring our proposals are compelling and delivered on time. Your deep industry knowledge and DATA-driven insights will help you stay ahead of trends, allowing you to have meaningful conversations with clients and continually drive growth.
- You will manage the entire sales process, from owning the sales cycle to structuring complex deals and negotiations. Your role will require you to minimize client churn, maximize retention, and drive business growth through excellent stakeholder relationships and thorough opportunity management.
To thrive in this role, you need:
- Extensive experience in achieving and exceeding sales and financial goals.
- Extensive experience in a technology or services environment.
- Proficiency in a team-selling approach and extensive knowledge of successful sales strategies.
- Close attention to maintaining up-to-date, accurate sales forecasts and close plans.
- Proven ability to develop and foster meaningful relationships with senior executives, particularly CFOs and CTOs.
- Exceptional skills in delivering engaging sales presentations.
- Strong negotiation skills to craft beneficial solutions for all parties involved.
- A client-centric mindset, with the ability to understand customer problems and find best-fit solutions.
- Flexibility to adapt quickly to new missions or urgent deadlines.
- A bachelor's degree or equivalent in a technical or sales field.
- Industry/Vendor sales certifications required.
go to method of application »
Your day at NTT DATA
- As a Principal Networking Technology Sales Specialist at NTT DATA, you will take on a dynamic and pivotal role, engaging directly with clients and leveraging your expertise to identify new opportunities and present compelling value propositions. Your main focus will be on pursuing and landing qualified leads, developing new business channels, and expanding existing accounts. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base.
- You will be busy building and nurturing client relationships, acting as the internal owner for assigned accounts. You will become a trusted advisor to clients, understanding their most pressing business challenges and offering solutions that make a real impact. You will lead conversations at the C-level, positioning NTT DATA's offerings effectively to drive expansion and renewals.
- Collaborating closely with internal teams, you will work with pre-sales architects to design the best solutions, ensuring our proposals are compelling and delivered on time. Your deep industry knowledge and DATA-driven insights will help you stay ahead of trends, allowing you to have meaningful conversations with clients and continually drive growth.
- You will manage the entire sales process, from owning the sales cycle to structuring complex deals and negotiations. Your role will require you to minimize client churn, maximize retention, and drive business growth through excellent stakeholder relationships and thorough opportunity management.
To thrive in this role, you need:
- Extensive experience in achieving and exceeding sales and financial goals.
- Extensive experience in a technology or services environment.
- Proficiency in a team-selling approach and extensive knowledge of successful sales strategies.
- Close attention to maintaining up-to-date, accurate sales forecasts and close plans.
- Proven ability to develop and foster meaningful relationships with senior executives, particularly CFOs and CTOs.
- Exceptional skills in delivering engaging sales presentations.
- Strong negotiation skills to craft beneficial solutions for all parties involved.
- A client-centric mindset, with the ability to understand customer problems and find best-fit solutions.
- Flexibility to adapt quickly to new missions or urgent deadlines.
- A bachelor's degree or equivalent in a technical or sales field.
- Industry/Vendor sales certifications required.
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Your day at NTT DATA
- The Service Integration and Management (SIAM) Specialist is responsible for ensuring the effective coordination and delivery of IT services across multiple suppliers and internal teams within the Managed Service Center (MSC) in Prague. This role plays a critical part in maintaining the stability, performance, and continuous improvement of the IT infrastructure by leading and managing key service management processes: Incident Management, Problem Management, Request Fulfillment, and Change Management.
Key responsibilities:
Incident Management
- Ensure timely resolution of incidents to minimize business impact.
- Coordinate with internal teams and external suppliers to restore services.
- Monitor incident trends and escalate major incidents appropriately.
- Maintain accurate incident records and reporting.
Problem Management
- Conduct root cause analysis for recurring incidents.
- Drive the implementation of permanent fixes and preventive measures.
- Maintain the Known Error Database (KEDB).
- Collaborate with technical teams to reduce incident volumes.
Request Fulfillment
- Manage the lifecycle of service requests from initiation to closure.
- Ensure requests are handled within agreed SLAs.
- Improve request handling processes for efficiency and user satisfaction.
- Liaise with service desk and support teams to streamline request workflows.
Change Management
- Coordinate and manage changes across multiple service providers.
- Ensure changes are assessed, approved, and implemented with minimal risk.
- Facilitate CAB (Change Advisory Board) meetings.
- Maintain change records and ensure compliance with governance policies.
To thrive in this role, you need to have:
Knowledge and Attributes:
- Demonstrates Command, Control and Confidence in situations naturally.
- Seasoned client service orientation and impeccable relationship building skills.
- Ability to multi-task and prioritize with great attention to detail.
- Seasoned ability to manage multiple streams of activities.
- Excellent communication skills and documentation skills.
- Excellent client liaison and facilitation skills.
- Execution focused.
- Ability to work across teams/regions/functions.
- Ability to work with people at all levels of the organization.
- Ability to escalate, where required, to ensure outcomes are achieved.
Academic, Qualifications and Certifications:
- Bachelor's degree or equivalent in Information Technology or related field.
- ITIL Foundation V3 with a preference for 2 Intermediate certifications preferred.
Required experience:
- Seasoned experience in a Service Operations role within a global IT Services company.
- Seasoned major incident management experience preferably gained in a global IT organization.
What we offer:
- Education to the extent of agreement with the immediate supervisor
- 5 weeks of vacation
- 3 Sick-days per Year
- Compensation of salary for temporary incapacity to work beyond the statutory wage compensation in the amount of the fixed basic salary for temporary absence to 21 days per year
- Notebook and mobile phone including data tariff according to company standards.
- Contribution to the pension insurance or Long term investment product in the amount of CZK 1 000 monthly
- Budget in the maximum amount of CZK 1 800 monthly with regards to the predefined benefits packages (Premium health care / Benefits Cafeteria System / Multisport card)
- Refreshment in the office (coffee, tea, water) for free
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Your day at NTT DATA
- The Learning and Development Partner support aligned business areas by acting as a key point of contact for talent, development, and culture initiatives.
- Working closely with senior leaders and the wider People & Culture team, the role helps translate business priorities into practical talent actions, leveraging global offerings where available and supporting the delivery of tailored solutions where needed
- This role is part of a team that collectively supports C&S, Technology Solutions, Connectivity, and Central Functions, contributing to the consistent delivery and embedding of talent and culture priorities.
Business Engagement & Relationship Support
- Build effective working relationships with leaders and key stakeholders to understand capability needs and development priorities within aligned business areas
- Gather insights on skills gaps, learning needs, and future capability requirements
- Serve as a point of contact for learning, talent development, and culture-related initiatives
- Support engagement with SLT members by helping gather insights on business priorities, workforce challenges, and capability needs
- Act as a day-to-day contact for talent, development, and culture-related topics
Talent Initiative Delivery
- Support the translation of business needs into talent L&D initiatives, using global frameworks, tools, and programmes where possible
- Contribute to the design and delivery of bespoke initiatives under guidance from senior team members
- Assist with the coordination, implementation, and follow-up of talent and development programmes
Project & Team Contribution
- Work with the Talent Partnering team on projects that deliver value to the business areas supported
- Take ownership of defined workstreams, actions, or deliverables within larger talent development initiatives
- Monitor progress and help track outcomes and feedback
Talent, Development & Culture Support
- Contribute to the delivery and embedding of talent, development, and culture initiatives across supported business areas
- Support leaders and employees with consistent application of talent processes and practices
- Help reinforce cultural priorities through practical actions and programmes
Collaboration & Learning
- Collaborate closely with colleagues across People & Culture, including Centres of Expertise and global teams
- Share insights, lessons learned, and good practice within the team
- Continuously build knowledge of talent frameworks, tools, and business context
Skills & Experience
- Experience in Learning & Development, Org Design, or technical role
- Ability to work effectively with diverse stakeholders, including senior leaders
Method of Application
Use the link(s) below to apply on company website.
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