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Your day at NTT DATA
- The Principal Events Specialist is a highly skilled subject matter expert, responsible for planning and executing complex to highly complex marketing events.
- This role oversees particular tasks or activities throughout the campaign / events planning and execution process, such as meeting with vendors at the venue location to help with set-up, running errands for supplies and decorations, registration and attendee tracking, presentations and materials support and pre- and post-event evaluations.
- The Principal Events Specialist procures and coordinates vendor services and provides general on-site event support and works with cross functional stakeholders to ensure the completion of a successful marketing event.
- This role provides coaching and mentoring to new or less experienced members of the team.
Key responsibilities:
- Executes event strategies that align with marketing and business goals, identifying target audiences, objectives, and key messages.
- Plans and executes a variety of events, including webinars, seminars, workshops, conferences, trade shows, and virtual events.
- Drives attendee engagement through pre-event communication, networking opportunities, and interactive event elements.
- Oversees event setup, registration, and coordination, ensuring a seamless attendee experience.
- Ensures that marketing event costs remain with the allocated budget and helps to ensure that the marketing event itself is carried out smoothly.
- Builds and maintains relationships with event partners, sponsors, vendors, and industry organizations.
- Creates reliable financial reports and collecting payments on time.
- Plans for potential scenarios that could impact the integrity of the event.
- Maintains a working knowledge of the complex needs of a wide variety of events.
- Conduct research on vendors and makes selections based on creativity, quality, and cost.
- Books venues and schedules guests, which includes contract drafting and confirmation and day-of logistics.
- Collaborates with content creators to develop event-specific content such as presentations, collateral, scripts, and promotional materials.
- Ensures staffing capacity across all functions of an event (registration, set up, catering, audio/visual, etc.).
- Conducts post-event evaluations, analyzes results, and provides recommendations for continuous improvement.
- Follows up with leads and contacts generated from events to nurture relationships and conversions.
- Performs any other related activity as required.
To thrive in this role, you need to have:
- Ability to maintain a strong work ethic and positive attitude.
- Excellent written and verbal communication skills for developing compelling event content and communications.
- Extended proficiency with Microsoft Office Suite.
- Ability to find proactive solutions to problems.
- Excellent time management skills and the ability to prioritize work.
- Strong attention to detail and the ability to deliver high-quality events on time and within budget.
- Excellent collaboration skills with the ability to build sound stakeholder relationships.
- Technology and social media savvy.
- Strong organizational and project management skills with the ability to manage multiple events simultaneously.
- Analytical mindset to measure event performance and derive insights for optimization.
- Extended level of creativity to develop innovative event concepts and engagement strategies.
- Team player with the ability to collaborate across departments and levels
Academic qualifications and certifications:
- Bachelor’s degree or equivalent in Marketing or Public Relations or related field.
- Project management certification(s) would be preferred.
Required experience:
- Extended demonstrated experience gained in a similar role.
- Extended demonstrated experience working within a large global matrixed organization.
- Extended demonstrated experience in event planning/coordination.
- Proven track record of previously successful marketing events.
- Extended demonstrated experience working with virtual event platforms and tools is a plus.
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Your day at NTT DATA
** This is 6 Month Contract **
- The Data Specialist is a seasoned subject matter expert, responsible for the transformation of data into a structured format that can be easily analyzed in a query or report.
- This role is responsible for developing structured data sets that can be reused or complimented by other data sets and reports.
- This role analyzes the data sources and data structure and designs and develops data models to support the analytics requirements of the business which includes management / operational / predictive / data science capabilities.
Key responsibilities:
- Creates data models in a structured data format to enable analysis thereof.
- Designs and develops scalable extract, transformation and loading (ETL) packages from the business source systems and the development of ETL routines to populate data from sources,
- Participates in the transformation of object and data models into appropriate database schemas within design constraints.
- Interprets installation standards to meet project needs and produce database components as required.
- Creates test scenarios and be responsible for participating in thorough testing and validation to support the accuracy of data transformations.
- Accountable for running data migrations across different databases and applications, for example MS Dynamics, Oracle, SAP and other ERP systems.
- Works across multiple IT and business teams to define and implement data table structures and data models based on requirements.
- Accountable for analysis, and development of ETL and migration documentation.
- Collaborates with various stakeholders to evaluate potential data requirements.
- Accountable for the definition and management of scoping, requirements, definition, and prioritization activities for small-scale changes and assist with more complex change initiatives.
- Collaborates with various stakeholders, contributing to the recommendation of improvements in automated and non-automated components of the data tables, data queries and data models.
To thrive in this role, you need to have:
- Seasoned knowledge of the definition and management of scoping requirements, definition and prioritization activities.
- Seasoned understanding of database concepts, object and data modelling techniques and design principles and conceptual knowledge of building and maintaining physical and logical data models.
- Seasoned expertise in Microsoft Azure Data Factory, SQL Analysis Server, SAP Data Services, SAP BTP.
- Seasoned understanding of data architecture landscape between physical and logical data models
- Analytical mindset with excellent business acumen skills.
- Problem-solving aptitude with the ability to communicate effectively, both written and verbal.
- Ability to build effective relationships at all levels within the organization.
- Seasoned expert in programing languages (Perl, bash, Shell Scripting, Python, etc.).
Academic qualifications and certifications:
- Bachelor's degree or equivalent in computer science, software engineering, information technology, or a related field.
- Relevant certifications preferred such as SAP, Microsoft Azure etc.
- Certified Data Engineer, Certified Professional certification preferred.
Required experience:
- Seasoned experience as a data engineering, data mining within a fast-paced environment.
- Proficient in building modern data analytics solutions that delivers insights from large and complex data sets with multi-terabyte scale.
- Seasoned experience with architecture and design of secure, highly available and scalable systems.
- Seasoned proficiency in automation, scripting and proven examples of successful implementation.
- Seasoned proficiency using scripting language (Perl, bash, Shell Scripting, Python, etc.).
- Seasoned experience with big data tools like Hadoop, Cassandra, Storm etc.
- Seasoned experience in any applicable language, preferably .NET.
- Seasoned proficiency in working with SAP, SQL, MySQL databases and Microsoft SQL.
- Seasoned experience working with data sets and ordering data through MS Excel functions, e.g. macros, pivots.
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Your day at NTT DATA
- The Business Analyst is a seasoned subject matter expert, responsible for working with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organization.
- This role acts as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.
Key responsibilities:
- Acts as a bridge between the business problems and the technology solutions.
- Analyzes, transforms and ultimately resolves the business problems with the help of technology.
- Works with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change.
- Delivers business projects in line with sponsor requirements and enterprise architecture.
- Proactively develops and deploys enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment.
- Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training.
- Assists with the resolution of issues pertaining to the service.
- Adheres to and follows the relevant development and support processes.
- Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues.
- Takes responsibility for delivery of project elements with minimal supervision.
- Performs any other related task as required.
To thrive in this role, you need to have:
- Seasoned understanding of business practices and processes.
- Excellent team player who displays good client service orientation with well-developed administrative and organization skills.
- Seasoned expertise in specific systems, processes and technologies that they will be required to analyze.
- Meticulous attention to detail whilst working under pressure.
- Excellent verbal and written communication skills.
- Seasoned process mapping technology knowledge.
- Ability to build rapport and engage effectively with a variety of stakeholders.
- Seasoned knowledge of project management methodology.
- Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives.
- Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations.
- Seasoned working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio Good understanding of systems generally used in a services organization, for example ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous.
- Seasoned understanding of and experience with ITIL (IT Infrastructure Library) and the application of ITIL tools within a service integrator.
Academic qualifications and certifications:
- Bachelor’s degree or equivalent in Business or Information Technology or a related field.
- Project management certification would be advantageous.
- Professional in Business Analysis certification is preferred.
- IIBA Membership required.
- Relevant technology certification(s) required, such as ITIL.
Required experience:
- Seasoned experience as a Business Analyst gained within a technology services environment.
- Seasoned experience as a system administrator or developer would be advantageous.
- Seasoned experience in and with all operational aspects of a Services business, preferably with a Systems Integrator.
- Seasoned experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems.
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- This role collaborates with various stakeholders in the development and execution of exploratory and automated tests to ensure product quality.
Key responsibilities:
- Works across multiple teams to ensure the planning, execution, reporting, and successful completion of QA activities for all new development cycles for various releases.
- Contributes to Agile-related user story review meetings and/or work with relevant business stakeholders and developers to understand the new or modified application functionality.
- Networks with the required user community (such as Regions or the Product Owner) to understand business requirements and uphold quality of each release by ensuring a comprehensive end-to-end testing coverage.
- Designs and implements end-to-end test scenarios, as well as debugging and defining corrective actions.
- Contributes to performing and documenting risk analysis and record test progress and results. Performing thorough regression testing when bugs are resolved.
- Works across multiple teams to review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
- Creates detailed, comprehensive, and well-structured test plans and test cases.
- Designs, develops, codes, and executes automation scripts
- Works across multiple teams to identify, record, document thoroughly, and track bugs and develop and apply testing processes for new and existing products to meet client needs.
- Develops standards and procedures to determine product quality and release readiness.
- Contributes recommendations that will enable innovation and streamline overall testing processes.
- Works across multiple teams, documenting established QA processes and best practices in Agile Scrum development methodology and influence the continuous improvement of the QA activities.
- Performs any other related task as required.
To thrive in this role, you need to have:
- Seasoned expertise in software QA methodologies, tools, and processes.
- Interpersonal, communication, and organizational skills.
- Team player with good attention to detail.
- Excellent ability to understand and analyze complex systems
- Seasoned understanding of SQL and scripting.
- Seasoned understanding of software development process.
- Seasoned expertise in agile development such as Scrum.
- Seasoned understanding of software integrated development environments.
- Seasoned ability to handle client and customer issues tactfully and professionally.
- Seasoned understanding of object-oriented programming.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in Computer Science, Engineering or a related field.
- Relevant certifications such as Leading SAFe would be advantageous.
Required experience:
- Seasoned hands-on testing experience in AGILE/DevOps Methodology, Continuous Integration, and Continuous Delivery.
- Seasoned work experience in software development.
- Seasoned work experience in software quality assurance.
- Proficient in working in an Agile/Scrum development process.
- Proficiency with performance and/or security testing is a plus.
- Seasoned hands-on experience with automated testing tools.
- Seasoned experience working within a geographically dispersed company is desirable.
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Your day at NTT DATA
- The Manager, Software QA and Testing is a management role, accountable for ensuring the effective planning, control, and coordination of the relevant test program.
- This role ensures adherence to the test methodology and the quality of their direct line reports output through the application of management principles and test and quality assurance methodology.
- The Manager, Software QA and Testing, manages a team of individuals to ensure effective service delivery and adherence to relevant operational requirements and takes responsibility for the quality of the software application/module and ensure continuous improvement process is followed.
- This people management role fosters a collaborative and innovative team cultures focused on operational excellence.
Key responsibilities:
- Works closely with internal clients and project team to ensure the translation of functional requirements into testable scenarios, test cases, and test plans and ensures execution against these enabling the delivery of a robust solution.
- Guides the development and design of test cases, ensuring test case coverage and ensuring the preparation of the test environment.
- Manages quality assurance and sign off the test plan and test cases and/or data prior to its execution.
- Ensures high-quality software releases and keeps abreast of current trends in software quality assurance and requirements analysis best practices.
- Guides research and suggests technologies to improve testing tools and development processes.
- Manages and coordinates the test plan and partners with the relevant stakeholders to allocate and schedule test resources.
- Manages the execution of the testing process and reviews the test progress and ensures that test results are analyzed and recorded.
- Manages the team operationally to ensure the best software releases.
- Fosters a collaborative and innovative team cultures focused on operational excellence.
- To thrive in this role, you need to have:
- Advanced understanding of various testing methodologies for Unit, System, Integration, Functional, Regression, Performance and User Acceptance Testing (UAT) test principles.
- Excellent written and verbal communication skills.
- Ability to work well independently and productively.
- Ability to work well in a team environment.
- Ability to operationally lead and manage a team of specialists.
- Excellent client engagement skills coupled with the ability to conduct presentations to both technical and non-technical stakeholders.
- Proactive in approach with have high levels of motivation, being a self-starter with good planning and organizing skills
- Methodical and analytical and they have good knowledge of project management principles.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in Computer Science, Engineering or a related field.
- Relevant certifications such as Leading SAFe would be advantageous.
Required experience:
- Solid line management and leadership experience.
- Advanced demonstrated experience working as part of quality assurance, test automation team.
- Advanced demonstrated experience working with the software development lifecycle.
- Advanced demonstrated experience working in an Agile team, using Agile principles and methods.
- Advanced demonstrated experience with software quality assurance, requirement analysis, and software design.
- Advanced demonstrated technical writing experience.
- Solid line manager experience working with geographically dispersed teams.
- Advanced demonstrated experience managing vendors (where outsourced teams are involved).
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Your day at NTT DATA
Key responsibilities:
- The role involves implementing Access and MPLS VPN-based network solutions, as well as implementation of SD-WAN solutions.
- The engineer will be responsible for the precise and timely execution of installations, along with the necessary administrative tasks required to close out jobs and projects.
- This is a customer-facing position, requiring proactive follow-up with clients to ensure satisfaction and successful delivery.
- Configuring and installing Cisco and Fortigate SD-WAN products.
Academic Qualifications/certifications, required experience and attributes:
- Bachelor's degree or equivalent in Information Technology or Computing or a related field.Relevant tertiary qualification in Computer Science or Information Technology is required; a B.Sc Eng, B.Sc, or B.Comm is preferred.
- Cisco certification: CCNA required; actively pursuing CCIP or CCNP is advantageous.
- Hands-on experience with SD-WAN technologies, including Meraki, Viptela, and Fortigate.
- Minimum of 6 years' experience in a networking environment.
- Strong theoretical and practical understanding of networking topologies and TCP/IP protocols.
- Standby and overtime as required.
- Working knowledge of computer hardware, operating systems, and network architecture.
- Familiarity with routing protocols such as TCP/IP, BGP, EIGRP, OSPF, and HSRP.
- A proactive approach to problem-solving and task ownership.
- High levels of accuracy and diligence in all aspects of their work.
- Strong communication and writing skills, with a customer-first mindset.
- A team-oriented attitude, especially within small, agile groups.
- A friendly, energetic, and enthusiastic personality.
- A genuine passion for delivering exceptional customer service.
- A desire to grow professionally within a dynamic organization.
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Your day at NTT DATA
- The Business Process Analyst is a seasoned subject matter expert, responsible for optimizing and transforming company business processes to drive efficiency, innovation, and excellence.
- This role involves collaborating with cross functional teams, leveraging technology, and implementing best practices to streamline workflows, enhance customer experience, and achieve business objectives.
- The Business Process Analyst defines, develops, documents, tests and optimizes the end-to-end processes that support the business.
Key responsibilities:
- Advises relevant stakeholders in the business on improvement options of existing end-to-end business processes.
- Applies business process redesign methodology to develop effective solutions to business problems.
- Assists with the proactive identification of business and/or operational process improvements through data analysis to ensure constructive suggestions for change.
- Uses the information gathered from incidents raised by the operation to ensure the identification of process improvements.
- Identifies potential cross-functional synergies and improvements that will ensure optimal performance within the assigned area of responsibility.
- Conducts impact assessments of process gaps by analyzing grey areas not clearly defined by established standards and ensuring that these are mapped during the design process.
- Facilitates the design / re-design of business processes including clarifying, identifying issues and facilitating changes to attain the highest levels of client service, efficiency, control and compliance.
- Standardizes, maintains, and documents new or improved processes based on findings and analysis.
- Engages with a variety of stakeholders and facilitates workshops to generate, review and update the new improved processes.
- Ensures the preparation of detailed process diagrams and the accompanying documentation in terms of process design.
- Assists with the implementation and delivery of internal and external projects related to business process improvement, against a predetermined project plan.
- Ensures that the required change management processes are followed, and initiatives are implemented in line with company standards and methodology.
- Performs any other related task as required.
To thrive in this role, you need to have:
- Seasoned analytical skills with the ability to dissect complex business processes, identify patterns, and propose improvements.
- Excellent communication skills to articulate complex process flows to business stakeholders.
- Problem-solving mindset with the ability to identify root causes and develop effective solutions.
- Attention to detail and accuracy in documenting process workflows and procedures.
- Collaboration skills to work effectively with cross-functional teams and stakeholders.
- Adaptability and openness to change, especially in dynamic and evolving environments.
- Seasoned proficiency in data analysis tools and techniques.
- Project management skills to coordinate and implement process improvement initiatives.
- Ability to work under pressure and meet deadlines.
- Ability to prioritize workload in a fast-paced environment.
- Seasoned knowledge of workflow and process control software.
- Ability to analyze and understand process mapping as a method of visualizing an ongoing process.
- Seasoned knowledge on processes and up and downstream impact of process steps.
- Seasoned knowledge of process improvement methodologies such as Lean, Six Sigma, or Business Process Reengineering.
Academic qualifications and certifications:
- Bachelor’s degree or equivalent in Business or related field.
- Project Management certification preferred.
- Six Sigma or Lean or equivalent type certification preferred.
Required experience:
- Seasoned experience in business process improvement, process reengineering, or related roles within the IT services industry.
- Seasoned demonstrated experience as a business process analyst or related role within an IT services or technology organization
- Seasoned demonstrated experience of dissecting complex processes, identifying patterns, and proposing improvements
- Seasoned demonstrated experience using process analysis methodologies and tools
- Seasoned experience in project management methods such as Scrum or Waterfall.
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