Job Vacancies at HiFi Corp

About the Role

• We are seeking an attentive, customer-centric, and detail-oriented Cashier to join our retail team. As the primary point of contact at our till points, you will be responsible for accurately processing point-of-sale transactions and maintaining store security standards.
• During transactional downtime, you will also provide vital support in cellular, credit, and service administration.

Key Responsibilities

Point of Sale & Cash Management

• Accurately process all point-of-sale transactions and cash ups in strict compliance with company policies and procedures.
• Capture manual invoices electronically within 24 hours and attach electronic invoices to manual book copies.
• Actively promote and achieve targets for add-on sales on all customer purchases.
• Maintain and update TV licence registers and process all required TV licence purchases according to company regulations.
• Balance cash ups and floats against system totals in the presence of a Supervisor or Manager, ensuring float seals are checked and secured at shift ends.

Operational Support & Security

• Ensure all till points and workstations are secure, clean, and ready for trading.
• Lock till points when unattended and update till passwords weekly.
• Deactivate merchandise tags upon customer checkout and verify cash/credit cards using UV light checks.
• Conduct credit card security checks, ensure item counts match invoice totals, and report any suspicious activities or shoplifting to management and security.
• Answer incoming calls within 3 rings using company standard greetings, taking accurate messages and transferring calls appropriately.

Customer Service

• Provide exceptional, customer-centric service in alignment with the company service code.
• Handle customer complaints efficiently and timeously, escalating issues to line management when required.
• Ensure compliance with all consumer protection and retail legislation.

Cellular, Credit & Value-Added Services (Ancillary)

• Assist customers with completing credit and cellular application forms, verifying supporting documentation in line with policy.
• Scan and submit completed credit/cellular agreements and provide customers with copies.
• Drive cellular, credit, and lay-by sales activities to meet monthly volume and target metrics.
• Offer value-added services such as extended warranties and insurance products.

Customer Repairs Co-ordination (Ancillary)

• Receive, log, and dispatch customer repair items to authorized repair agents/vendors according to SLAs.
• Inform customers clearly regarding estimated repair turnaround times and follow up on repairs pending over 7 days.
• Ensure repair stock is safely stored in designated secured areas to minimize damaged or distressed stock write-offs.

Requirements & Qualifications

• Education: Grade 12 / Matric certificate.
• Experience: 2–3 years of experience in a retail environment.
• Financial/Admin Experience: Practical experience in financial administration or cash handling roles.

Technical Skills:

• Basic computer literacy (MS Word, MS Excel).
• SAP experience is advantageous.
• Experience with cellular and credit vetting processes.
• Knowledge: Sound understanding of financial compliance legislation, supplier warranty procedures, and store repair agreements.

Core Competencies

• Strong numerical skills and high attention to detail.
• Excellent interpersonal, verbal, and written communication skills.
• Strong customer centricity and professional telephone etiquette.
• Ability to work well in a team, follow instructions, and adhere to principles and values.
• Target-driven with the ability to cope under pressure and handle setbacks constructively.

 Closing Date 21 October 2026

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Are you a passionate leader with the following qualifications and experience?

​​​​​​​Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management.

​​​​​​​Professional Expertise:

• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.
• We are seeking a candidate who possesses the following qualities:
• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organisation.

Effective and Exceptional Customer Service.

• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

What will you be doing?

• Customer Satisfaction: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Closing Date 22 October 2026

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Introduction

• We are looking for a fixed term Stock Clerk to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess knowledge of stock management process with a high level of accuracy and act with honesty and integrity.

Description

• To receive and dispatch merchandise within the stockroom and ensure accurate receiving of documentation, housing securing of merchandise to ensure an accurate stock file.

Key duties

• Physical receiving and dispatch of stock
• Housekeeping and security
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum requirements

• Grade 12
• 1-2 Years experience as a Stock clerk

Competencies

• Numeracy skills
• Attention to detail
• Interpersonal skills
• Ability to cope under pressure
• MS office Skills
• Merchandising
• Understanding of receiving and dispatching processes
• Knowledge of company policies and procedures
• Business acumen
• Integrity
• Process and task driven
• Team Player
• Deadline orientation
• Drive and Energy

Closing Date 30 October 2026

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Introduction

• Are you an entrepreneurial leader ready to take full ownership of a retail store? As a Branch Manager, your primary role will be to strategically lead and optimize your store's total operational performance. From driving daily sales and profitability to ensuring world-class customer service and visual merchandising, you will run your store like your own business.

Key Responsibilities

• Store Performance: Execute daily sales strategies, monitor budgets, manage store expenses, and analyze local sales trends to meet or exceed profitability goals.
• Floor Leadership & Execution: Effectively implement visual merchandising planograms, manage promotional campaigns, and conduct daily morning meetings, floorwalks, and checklists to guarantee pristine store standards.
• Team Empowerment: Recruit, develop, and retain top store talent; host monthly 1-on-1 performance reviews, track digital training participation (Axonify), and cultivate a high-performance culture.
• Risk & Admin Control: Execute vital in-store administration, including cash-ups and stock counts; actively manage stock loss/shrinkage, and ensure health & safety standards are met.
• Customer Service Champion: Resolve customer issues on the floor immediately, review social/Google reviews and CRM reports daily, and inspire staff to deliver an exceptional in-store experience.

What We Are Looking For

• Education: Matric certificate. 
• Experience: 3 to 6 years of retail experience.
• Core Competencies: Strong capabilities in deciding and initiating action, leading and supervising, planning and organizing, coping with pressures, and entrepreneurial thinking.
• Skills: Google Suite proficiency, operational stock management, and a solid understanding of retail and consumer finance operating systems (SAP/SAS) and legislations (CPA, NCA, POPIA, etc.).

Closing Date 21 October 2026