Latest Jobs at Pavago

About the Role

• We are seeking a highly experienced Head of Client Delivery to own and manage the full post-sales delivery lifecycle. This role is responsible for ensuring seamless onboarding, implementation, adoption, and long-term success for clients using advanced AI-driven solutions.
• This is a senior, hands-on leadership role that combines strategic ownership with execution. You will work closely with Sales, Product, and Engineering teams while serving as the primary accountability owner for client outcomes, satisfaction, and retention.

Responsibilities

Post-Sales Delivery & Implementation

• Own the end-to-end client delivery lifecycle from post-sale handoff through onboarding, implementation, and adoption.
• Ensure clients achieve measurable outcomes through structured delivery and execution.
• Oversee multiple concurrent implementations while maintaining quality and timelines.

Client Ownership & Accountability

• Act as the primary point of accountability for client success and satisfaction.
• Serve as a trusted advisor to client stakeholders, guiding them through technical and operational decisions.
• Manage complex client escalations and lead resolution strategies.

Technical & GTM Enablement

• Partner with Sales, Product, and Engineering teams on complex implementations and custom GTM use cases.
• Translate client business goals into scalable technical workflows and execution plans.
• Ensure GTM systems, automation, and integrations are optimized for client success.

Process Building & Optimization

• Define, document, and continuously improve client delivery processes and playbooks.
• Identify risks early and proactively mitigate issues that could impact delivery or satisfaction.
• Help shape and scale the Client Delivery and Success function as the organization grows.

Leadership & Collaboration

• Build strong cross-functional relationships to ensure alignment across teams.
• Contribute to long-term strategy around client delivery, retention, and expansion.
• Support continuous improvement through feedback, insights, and data-driven decisions.

What Makes You a Strong Fit

• You balance strategic thinking with hands-on execution.
• You thrive in high-ownership, fast-moving environments.
• You are comfortable operating in ambiguity and defining structure where needed.
• You are deeply client-focused and outcome-oriented.

Required Experience & Skills

• Senior-level experience in Client Success, Solutions Engineering, GTM Engineering, or Implementation roles.
• Strong familiarity with modern GTM stacks, automation workflows, and AI-driven systems.
• Proven experience working directly with clients in high-stakes, outcome-focused environments.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
• Strong problem-solving and risk management capabilities.

Preferred Experience & Tools

• Experience working with AI and automation tools such as ChatGPT, Claude, Clay, or similar platforms.
• Background in scaling client delivery or post-sales functions.
• Experience supporting complex technical implementations and integrations.

Education

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field preferred.
• Advanced certifications or relevant professional training are a plus

go to method of application »

About the Role

• We’re hiring a high-performing Account Executive who wants to do more than just close deals.
• This is a startup-critical role where you’ll own revenue outcomes, help scale the sales motion, and work directly with leadership to build a predictable, high-growth revenue engine. The right person is excited by ownership, speed, and the opportunity to grow into a Head of Sales / Head of Revenue role as the company scales.
• This is an AI-enabled sales environment — repetitive work is automated so you can focus on what actually drives revenue: relationships, strategy, and closing.

What You’ll Own
Sales & Pipeline Execution

• Own the full sales cycle: prospecting, discovery, demos, negotiation, and closing.
• Build and manage a strong pipeline across B2B, diaspora-led businesses, and Global South markets.
• Consistently meet or exceed monthly and quarterly revenue targets tied to ARR and Total Payment Volume (TPV).
• Maintain clear deal stages, next steps, and accurate forecasting.

Startup Scaling & Revenue Growth

• Help define and refine sales playbooks, ICPs, pricing conversations, and objections.
• Provide direct market feedback to leadership, Product, and Marketing.
• Operate with a builder mindset — you don’t wait for perfect processes, you help create them.

Partnerships & Expansion Support

• Support partnership-led deals with banks, fintechs, payment processors, and ecosystem players.
• Assist in expanding distribution across North America, Europe, and Africa.
• Build long-term relationships that drive repeat business and referrals.

CRM Ownership & Revenue Discipline

• Maintain 100% CRM hygiene using Zoho, Pipedrive, Salesforce, or HubSpot.
• Track pipeline health, deal velocity, and close rates.
• Use data to continuously improve your sales performance.

Must-Have Experience & Skills

• Proven experience with cross-border payments, remittance, or diaspora-led businesses.
• Experience working in early-stage or fast-scaling startups where you’ve helped build or improve sales processes.
• Experience selling across multiple international markets with different buyer profiles and cultural contexts.
• 3–7+ years of experience in B2B sales, Account Executive, or Business Development roles.
• Strong negotiation and closing skills in consultative or complex sales cycles.
• Hands-on experience with CRM platforms (Zoho, Pipedrive, Salesforce, or HubSpot).
• Comfortable operating in fast-paced, ambiguous environments with high ownership.

go to method of application »

• At Pavago, we are hiring for one of our clients. We specialize in connecting skilled professionals with dynamic organizations where they can thrive and make a lasting impact. This opportunity is for a legal professional with expertise in franchise law to support clients in navigating complex franchise agreements, compliance requirements, and operational growth strategies.

Responsibilites

Franchise Agreements & Documentations

• Draft, review, and negotiate franchise disclosure documents (FDDs), franchise agreements, and related contracts.
• Ensure all documentation complies with federal and state franchise laws.

Legal Advisory & Compliance

• Provide expert legal guidance on franchise structures, compliance, and operational issues.
• Monitor changes in franchise regulations and proactively advise clients on implications.
• Conduct due diligence for prospective franchise transactions.

Risk Management & Dispute Resolution

• Assist in resolving franchise-related disputes through negotiation, mediation, or litigation support.
• Identify potential risks in franchise operations and recommend preventative measures.

Client Support & Collaboration

• Serve as a trusted advisor to clients, balancing legal requirements with business objectives.
• Collaborate with stakeholders to provide clear, actionable legal strategies.

What Makes You a Strong Candidate

• Extensive knowledge of franchise law with hands-on experience in FDDs and franchise agreements.
• Strong understanding of U.S. franchise regulations and compliance requirements.
• Excellent communication skills with the ability to explain complex legal issues simply.
• A proactive, detail-oriented approach with a client-first mindset.

Required Experience & Skills

• Juris Doctor (JD) degree and active bar membership in at least one U.S. state.
• 3+ years of experience practicing franchise law, commercial law, or related legal fields.
• Proven experience advising on compliance, structuring, and dispute resolution in franchise matters.
• Ability to manage multiple priorities and deliver timely, accurate legal support.