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Core Responsibilities:

• Design and develop E-learning Courses.
• Update existing e-learning courses.
• Trouble shoot for (LMS administration).
• Resolve the errors on Content (Rise & Storyline).
• Make changes to E-learning content
• LMS second level support
• Configure Integrity Advocate - set up, load and resolve issues of courses
• Second level support to Integrity Advocate
• External developed courses - reviewer of e-learning content - manner how is this designed, is best practice
• Managing of stakeholders (SME) if we need content development
• Managing of stakeholders’ software applications (invoices & licensing)
• Moodle -management & building of courses
• Moodle -Second line support
• Evaluate and research new tools, platforms, or technologies that enhance the delivery and accessibility of health and safety training content.
• Design and implement effective project plans
• Monitor discussion forums - to ensure all discussions are attended to

Requirements

• Minimum of 5 years in the digital learning sector.
• Proven track record in e-learning design, project management, and stakeholder engagement, with a focus on health and safety training content.
• Certification in e-learning development tools or project management methodologies.
• Instructional Design qualification would be beneficial.
• Experience with articulate 360 - Essential
• Experience with instructural design
• Experience with e-learning development
• Adobe creative suite - Beneficial
• Ability to create animations using vyond - Beneficial
• LMS administration experience
• Project management qualification / course - Beneficial
• Project management experience - Essential

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Communication and liaison: 

• Co-ordinate daily/weekly reports for the Business Support Coordinator.
• Establish good relationships with clients, suppliers and internal staff.
• Sign in students on the day of their course.
• Resolve and log queries efficiently and within a professional timeframe to ensure client satisfaction.
• Monitor the internal certification process.
• Manage Teams folders with all Learnership records.

Office administration: 

• Manage the ordering of Learnership training material in line with booked schedules.
• Oversee preparation of classroom for training.
• Oversee that attendance registers are completed according to company policy.
• Oversee that ID/SETA pack for trainers are prepared.
• Manage the process (scan/upload of signed attendance register and SETA documentation to head office/Odyssey).
• Track training packs until internal certificate is ready for collection.

Report and Assisting: 

• Ensure that assessments are assessed and moderated on time.
• Upload completed attendance register on Odyssey.
• Manage Learnership results spreadsheets
• Maintain and submit documents to SETA department when required.
• Prepare relevant reports requested by Administrator at SETA department.
• Ensure packs are complete for QMS and SETA audits including preparation for audits.
• Assist with other SETA requirements when requested by SETA department.
• Ensure project review checklist is 100% complete.
• Perform scanning, photocopying, and filing of documents.
• Report any non-conformances on any quality issues to the Administrator.

Requirements

• Preference will be given to Employment Equity candidate.
• Matric Grade 12 (a degree or diploma will be advantageous but not required).
• Minimum of two years’ experience in administration.
• MS Office, especially Excel.
• At least 2 years computer systems and database experience.
• Ability to work independently fulfilling a variety of duties.
• Ability to process large volumes of work.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal communication skills and ability to communicate with a diverse population.