Latest Jobs at SITA SOC (Ltd)

Purpose of the job

• Provide administrative support function by ensuring effective and efficient request status tracking, and coordinating fulfillment of service requests to maintain high level of satisfactory by the stakeholders.

Key Responsibility Areas

• Request Logging and Validation.
• Request documentation.
• Request Status Tracking.
• Service Level Targets.
• Plan and schedule.
• Post Implementation.

Qualifications and Experience

• Minimum: 1 - 2-year National Higher Certificate in Business Management or Office Administration / NQF level 5 plus accredited specialised courses.
• Experience: 1 – 2 years’ experience in request coordination.

Technical Competencies Description

• Knowledge of: Computer literacy Numerical PFMA SITA business processes ERP ARS Computer based knowledge and experience WAN and LAN knowledge and experience Financial systems Project registration on ERP systems Change Control Management SLA Management Performance Management Proficiency with telecommunications hardware and carrier technologies.
• Technical competencies: Network/Infrastructure Management.
• Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Continuous Learning; Disciplined Resilience; and Stress Management.

Deadline:1st October,2026

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Purpose of the job

• The job will be responsible to perform compliance and vulnerability assessments, execute activities related to the implementation, and maintenance of information security controls and services aligned to the cyber security framework and attend to all logged security incidents.

Key Responsibility Areas

• Perform ongoing monitoring of information systems and assess threats and risks to information security.
• Coordinate security awareness and training programs to increase employees ' overall understanding, reaction time and the ability to envisage the company's potential safety and compliance requirements
• Perform compliance assessments and vulnerability assessments to ensure government and citizen information is secure
• Attend to all logged security incidents.
• Collaborate and partner with internal business representatives to recommend appropriate products so that the solutions are developed with relevant security system design specifications
• Execute activities related to the implementation, and maintenance of information security controls and services aligned to the cyber security framework, policies, standards and procedures
• Management and Administration of the PFMA act.

Qualifications and Experience

• Required Qualification: 3 years National Diploma / National Degree in Computer Science or Information Technology or Network Management or a relevant discipline NQF level 6 qualification.
• Certifications: ITIL foundation and COBIT 5 Introduction will be an added advantage.
• Certified information system security professional (CISSP) or Certified Information Security Management (CISM) or Microsoft Security Certification.
• Experience: 3-5 years Information and Communication Technology (ICT) Infrastructure or Information Security (IS) or application life cycle management which should include the following: Working knowledge of information technology security configurations on the LAN/WAN infrastructure. Understanding firewalls and switch management technology. Exposure to enterprise architecture frameworks (e.g.TOGAF; GWEA; MIOS). knowledge of governance processes and standards (e.g. ISO 27001/ 27002; COBIT; ITIL). Exposure to information system security technical standards (e.g.: SSL certificates, anti-virus protection, etc.). Knowledge of technical monitoring and administration of various technical security solutions e.g. Anti-malware Management, Email Security Management, Privileged Account Management, Microsoft Security and Azure Security (MFA, Defender, DLP, Bitlocker, Sentinel, Intune, etc.).

Technical Competencies Description

• Knowledge of: Information security management frameworks, such as ISO/IEC 27001, and NIST.and security services (firewalls, proxy’s, DNS, Mail relays etc.) Risk finance and risk control concepts. Enterprise risk management concepts, frameworks Deep understanding of operational integration of security functions. Strong knowledge of security and network architecture. Deep knowledge of security best practices, principles, and common security frameworks. Excellent written and verbal communication skills and high level of personal integrity Knowledge of the latest IT thinking and threat modelling methods together with a creative drive. Analytical mind capable of managing numerous information sources and providing data analysis reports to senior management. Strong customer focus – able to meet the demands of internal and external customers. Excellent communication skills – providing verbal and written communication. Excellent Project management skills. Strong networking, consultation and negotiation skills Excellent Planning & organizing financial management Governance processes and standards (ISO 27001/ 27002, COBIT, ITIL). Proficiency in ICT technology securing and safeguarding (operating databases, applications, IS solutions). Knowledge of Cloud, Public Cloud security best practices and monitoring of systems and services hosted in the cloud (IaaS, SaaS etc.). Network security On-call network troubleshooting Firewall administration Network protocols Routers, hubs, and switches System administration skills. Security risk, threats and vulnerability management. Knowledge of Cloud, Public Cloud security best practices and monitoring of systems and services hosted in the cloud (IaaS, SaaS etc.). Working knowledge of Service Oriented Architecture (SOA); CISSP domains support (BCM/DRM, Legal, human resource, cryptography, access control, operations, architecture, etc.) Working knowledge of Enterprise architecture framework (TOGAF; Zachman; FEAF; MODAF; GWEA Framework; MIOS). Infrastructure (DELL/ HP/ IBM) and network security configuration. Operating systems administration (UNIX, WINDOWS, Linux) or security configuration. Database and application security configuration (Oracle, ERP, Web sites). Personal Attributes / Behaviors: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy

Deadline:2nd October,2026

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Purpose of the job

• To provide Functional Application Support Services relating to specific application systems according to service elements as specified in the applicable service level agreements.

Key Responsibility Areas

• To provide Business Advisory Services.
• To provide functional application support services.
• Provide implementation support.
• Transfer skills to team members.
• Provide Integrated Management information support solutions to clients and management.

Qualifications and Experience

• Minimum: 3-year bachelor’s degree or National Diploma in ICT or equivalent to / NQF level 6.
• Experience: 3-4 years’ experience working with the Atom and SLIMS applications.

Technical Competencies Description

• Knows the organisations policy framework, management structures and reporting procedures for all aspects of the programmes environment. Product and Solution Development Solution Testing Government strategies, intergovernmental relations ICT Business Environment and Landscape SDLC, Entity relationship diagrams Has some experience of working on projects and of communicating with users on technical issues. Demonstrates good oral and written communication skills. Has a thorough knowledge of business aspects of the application(s), and of technical aspects of the application system(s) and the hardware and software environment in which they run. Understanding of the business environment Knowledge and understanding of the application system environment Ability to resolve application problems quickly and cost effectively Ability to work under pressure System experience will be an advantage. The successful candidate should also possess the following behavioural competencies: customer service orientated, innovative, team player, pro-active, diligent worker, process orientated and punctual.

Deadline:2nd October,2026

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Purpose of the job

• To help the business implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. (Review, assessment, and development of business processes).

Key Responsibility Areas

• Consults with clients (Govt Departments) management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access. to improve interoperability of government systems and quality of services and deliverables
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery
• Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government
• Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government
• Manage client’s expectations. to ensure that IT solutions meet client needs and Model Business Solution specification in accordance with ICT standards
• Execution of functional testing of software in accordance with SITA Test Executes test cases using SITA approved Testing Tools
• Participate in packaging and releasing of integrated IT software components in accordance with ICT standards and the enterprise architecture for Government.
• Consult with Department of Defence (DOD) clients, management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, to improve interoperability of systems and quality of services and deliverables.

Qualifications and Experience

• Minimum: 3-year Diploma / Degree in Computer Science, Information Systems or equivalent/NQF level 6 with 360 credits.
• Experience: 3-5 years’ experience in business analysis, business process management and business process engineering/reengineering. Including experience in business modelling. experience in business architecture, business specification development (URS, BRS, FDS) experience in solution architecture. experience in conducting research and feasibility study. experience in applying best practice.
• Experience in Central Access Administration System (CAAS) would be considered an added advantage.

Technical Competencies Description

• Knowledge of: Corporate and ICT Governance. Development, Implementation and Integration Methodologies, including Testing, Packaging and Release. IT Quality Management. knowledge of business operations and systems requirements process. knowledge of IIBA principles and practices. Business Process Management. IT Security and ICT Standards Legislative environment and IT Legislation. COTS (Commercial of the Shelf) Products. OSS (OpenSource Software) Products. Project Management. Application Maintenance and Support. Hosting and Converged Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF, MODAF, GWEA Framework, MIOS).
• Technical competencies: Business Analysis; and Business Intelligence & Analytics.
• Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Disciplined; Resilience; and Stress Management.

Deadline:2nd October,2026

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Purpose of the job

• To maintain and lead the core Backup infrastructure, rectify faults affecting Backup Infrastructure availability and capacity, install Backup servers, and ensure that contracted data is backed up and restores are functional. Provide 2nd,3rd line, and supervisor support to EUC resources. Resolve medium to high operational incidents and provide support and associated services in the client’s enterprise LAN /End-user environment to ensure good service delivery.

Key Responsibility Areas

• Implementation of all backup services and solutions relating to the Backup infrastructure and Directory services
• Design procedures and standards for Directory integrated systems, Servers and related services and monitor implementation thereof
• Management/ ownership/ resolution of high medium operational incidents
• Implementation of Server and Services Toolsets & Dashboards
• Monitor availability of the backup infrastructure
• Publish/ distribute server software/ hardware upgrade

Qualifications and Experience

• Required Qualification: 3-year National Diploma / Degree in Computer Science or Information Technology or a relevant discipline verified / certified @ NQF level 6 qualification.
• Certification: Security Industry Backup product and Security Certificate will be an added advantage.
• Experience: 5 – 6 years of practical experience in the provision and support of Backup, Security & core server infrastructure, and associated services. Which should include Installation, configuration, and support of backup server and client software. Knowledge of Architecture and design of Backup Infrastructure. Monitoring backup jobs. Troubleshooting and rectifying failed backups. Provide support for restoration requests. Maintenance of the core server infrastructure. Resolution of incidents logged.

Technical Competencies Description

• Knowledge of: Organizational Awareness: IT and Government Industry IT Products and Services An in-depth
• knowledge of: Server Operational Management System performance Server Performance Drafting backup infrastructure policies and guidelines Management/Support service offerings Stakeholder management knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and Linux Servers, Server Operations, Backup  applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V; VMware A solid understanding of: Hardware and software support for client systems/solutions, Server & Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications ICT Operational Trends. Network Operating Systems Project Management NOS/Active Directory/Virtualization Quality assurance standards DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies and concepts Disaster Recovery Virtualization technologies and concepts Computer and network security principles Operating System Stack builds (OS Imaging). Service Level Management Backup infrastructure policies Data backup and restores. Physical and virtual tape libraries. Documentation (Visio etc.) ITIL Plan, design and build Directory integrated systems. Proficiency in managing, commissioning and maintenance of backup server, security infrastructure and Services (Patch management, Antivirus, DNS, DHCP, Backup Agents etc) Microsoft administration and related services Virtualized server architecture, designs and support. Server monitoring The server operating system rebuilds and restores. Backup servers are rebuilt and restore. Data backup and restores. Backup tape library infrastructure Communication skills Verbal Communication Writing skills Reading skills Reporting
• Interpersonal Skills Enabling self and others Questioning Mentorship Self-Management Skills Initiative Integrity SelfActualization Intellectual Skills Responsible Hard-working Honest Team player Solution-oriented Diligent Act with Integrity Proactive & Decisive Innovative and Assertive Information Scanning Lateral Thinking Negotiation Stakeholder management Attention to details. Understanding of the government regulations Strong problemsolving, Decision making, and analytical skills. Personal Attributes / Behaviors: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy.
• Technical competencies: IT Service Management.
• Leadership competencies: Collaboration; Communicating and Influencing; Honesty, Integrity and Fairness; Outcomes driven; Innovation; Planning and Organising; Creative Problem Solving; Responding to Change and Pressure; and Strategic Thinking.
• Interpersonal/behavioural competencies: Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience; and Stress Management.

Deadline:2nd October,2026

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Purpose of the job

• To provide support on ICT projects in business analysis and solution design through the elicitation, gathering, validating, and documenting various system and business information and needs, using accredited methodologies and supporting software with the objective of improving and automating business processes.

Key Responsibility Areas

• Analyse and elicit business needs (customer).
• Analyse business processes, including recognition of the potential for automation, assessment of the costs and potential benefits of the new approaches considered.
• Conduct system Testing.
• Monitor requirements.
• Conduct Data Analysis on requirements.

Qualifications and Experience

• Required Qualification: 1 - 2-year National Certificate in Business, Computer Science, Information Systems, Technology and Engineering / NQF level 5.
• Experience: 2-3 year working experience in Business and Systems Analyst.

Technical Competencies Description

• Knowledge of: ICT legislation, policies and ICT standards, Business Process Management, Business Analysis Body of Knowledge, Data Management, Systems Analysis, ICT Supply Management practices, Information System Security, Project Management, Enterprise Architecture frameworks (TOGAF, Zachman, FEAF, MODAF, GWEA), Testing methodologies, Corporate Governance of ICT, SDLC Development tools and Methodologies, Implementation and Integration Methodologies, Commercial of the Shelf (COTS) products, and Open-Source Software (OSS) products.

Deadline:2nd October,2026