Staff Solutions is an independent professionally run recruitment consultancy.
Started by Michelle Tuck in 2004, who has vast experience and in-depth knowledge of the recruitment process and company dynamics.
Eric Tuck joined the team in 2006.� He heads up the Temporary Employment division and tends to the Technical Recruitment specs.
Read more about this company
- Our client is on the lookout for a dynamic, resourceful, and solutions-driven Conveyancer to join their fast-paced and vibrant Cape Town team. If you're ready to take on a challenging yet rewarding role, working in a high-energy environment while consistently delivering exceptional quality work, this could be the perfect opportunity for you!
- As a Conveyancer, you'll thrive under pressure and meet key targets, all while building and maintaining strong relationships with clients, colleagues, and stakeholders. If you're passionate about problem-solving, providing top-notch client service, and advancing your career in a supportive, high-performance culture, we want to hear from you!
Key Responsibilities:
- Client Engagement: Meet clients to sign documents, ensuring all FICA requirements are accurate and meet the standards outlined by the FICA Act and Bank SLAs.
- Collaboration: Work closely with Transfer Secretaries to discuss cases before client appointments, ensuring smooth and seamless file handling.
- Efficiency: Attend all scheduled appointments on time, managing your day effectively to meet key targets.
- Client Support: Handle client complaints and queries promptly and professionally, keeping the Directors updated on resolutions.
- Business Development: Proactively generate leads, build your own client base, and foster strong relationships with potential clients.
- Problem-Solving: Use your excellent communication skills and expertise to manage client needs and resolve issues efficiently.
- Strong communication and problem-solving skills, with a passion for client service.
- A driven, result-oriented individual who thrives in a target-driven environment.
- A solid understanding of internal and external processes in the conveyancing field.
- Experience building relationships with clients and colleagues alike.
Minimum Requirements:
- LLB Degree
- At least 1 year of experience as an admitted attorney
- Admitted Conveyancer with at least 1 year of experience in conveyancing
- Willingness to travel when necessary
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- Our client, a well-established legal practice based in George specializing in residential and commercial conveyancing, is seeking a Receptionist that is experienced as a Conveyancing Secretary to join their team. In this key role, you will provide high-level administrative support to attorneys, notaries, and conveyancers while managing a busy and diverse caseload. The successful candidate will be capable of handling a high volume of files (45-60+) and will play a pivotal role in delivering excellent client service.
Key Responsibilities:
- Provide general administrative and secretarial support to the conveyancing team.
- Serve as the primary point of contact for clients, agents, and third parties, ensuring clear communication and timely updates on matters.
- Manage a large volume of files, ensuring accuracy, efficiency, and adherence to deadlines.
- Assist with drafting correspondence, documents, and contracts related to residential and commercial conveyancing matters.
- Liaise with clients, agents, and other stakeholders as needed to facilitate smooth transactions and resolve any issues.
Minimum Requirements:
- At least 3 years of experience in a similar conveyancing role, with a proven ability to manage a substantial workload.
- Proficiency in conveyancing software such as GhostConvey, LEXIS Convey, Stordoc, and E4 Training (non-negotiable).
- Strong command of both Afrikaans and English, with excellent written and verbal communication skills.
- Matric certificate (non-negotiable).
- A relevant legal qualification is advantageous but not essential.
- South African citizen.
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Role Overview
- This is a full-time, on-site role focused on facilitating impactful learning and driving operational improvements within supply chain environments. The successful candidate will play a key role in delivering training, supporting skills development initiatives, and guiding learners and teams toward improved performance and efficiency.
- The role also involves analyzing supply chain and inventory processes, identifying gaps, and contributing to the implementation of practical, lean solutions that align with industry standards and organisational goals.
Key Responsibilities
- Facilitate accredited supply chain and logistics training programmes
- Deliver engaging, outcomes-based learning interventions aligned to industry standards
- Assess, guide, and support learners throughout the training process
- Analyze supply chain and operational processes to identify improvement opportunities
- Support the implementation of efficient, lean practices within client environments
- Work closely with stakeholders to ensure training objectives and compliance requirements are met
- Utilize ERP and WMS systems to support training and operational alignment
Minimum Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business, or a related field
- Minimum 5+ years’ experience in supply chain
- At least 3+ years’ experience in transportation, logistics, supply chain, and storage
- Minimum 1+ year experience in class facilitation or training delivery
- Proven ability to work in an on-site, client-facing environment
- Must be able to reliably commute to the job location
Essential Skills & Competencies
- Strong supply chain and inventory management expertise
- Solid experience in operations management and process optimization
- Excellent facilitation, communication, and presentation skills
- Strong analytical and problem-solving ability
- Proficiency in ERP and WMS systems
- Ability to engage diverse learner groups and adapt training approaches
- Strong collaboration skills and ability to work in dynamic environments
- Knowledge of lean management principles is advantageous
Required Certifications & Qualifications
- 74149 Legacy Qualification
- TETA Registered (Required)
- Deep supply chain occupational experience
- Strong facilitation and training delivery capability
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Purpose of the Job
- To actively promote and sell the company’s products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.
Minimum Requirements
Educational Qualifications
- Matric (Grade 12)
- NQF Level 5 Certificate in Sales or a related field
Experience
- 1–3 years’ experience in a Sales Representative or similar role within the retail or related industry
Major Responsibilities and Key Result Areas
Sales Operations
- Source and secure new business opportunities to meet sales targets
- Manage and grow revenue through client negotiations, lead generation, and effective sales management
- Research competitors and monitor market trends to position the company strategically
- Develop and implement sales strategies; evaluate and adjust for effectiveness
- Build and maintain productive client relationships based on trust and value
- Track daily, weekly, and monthly performance metrics; report findings to relevant stakeholders
- Attend sales meetings, product training, and industry events
- Identify and open new viable customer accounts
- Use ERP systems to monitor sales performance and take corrective action when needed
- Provide monthly feedback to the Regional Manager on customer activities
- Support marketing initiatives and align customer strategy with company promotions
- Host trade events to strengthen relationships and grow brand awareness
- Initiate and manage promotions in collaboration with clients and leadership
Credit and Risk Management
- Assist in processing credit applications and resolving account queries
- Work with Debtors to ensure timely collection of outstanding payments
- Maintain customer accounts below 45 days overdue
- Proactively manage high-risk accounts with the Debtors team
Asset and Equipment Management
- Ensure company vehicles and equipment are properly maintained
- Attend monthly reviews with the Regional Manager to report on business development
Stock Control
- Liaise with warehouse to ensure stock availability and resolve queries
- Support consignment stock processes when required
- Monitor customer buying trends to assist with stock forecasting
- Manage stock rotation and replenishment
- Monitor claims stock and help customers manage stock levels and mix
Compliance
- Operate within set controls and procedures to uphold company standards
- Report risks and areas of concern to management
- Promote compliance with relevant regulations to prevent waste or irregular expenditure
Customer Service
- Maintain effective relationships with customers and colleagues
- Resolve customer issues professionally and promptly
- Liaise with internal teams to ensure customer queries are followed up
- Deliver product and pricing presentations and training to customers
- Support accurate customer data management
- Provide customers with marketing materials and training on claims procedures
Cost Control
- Promote efficient use of financial and company resources
- Monitor pricing structures and gross profit; act where necessary
- Minimize costs by optimizing resource use
- Report any budget deviations to the manager
Core Values
The role requires alignment with the company’s commitment to integrity, performance, and teamwork:
- Honesty and Integrity
- Mutual Respect, Trust, and Dignity
- Openness and Transparency
- Participation, Cooperation, and Teamwork
- Performance and Accountability
- Passion and Commitment
Essential Knowledge & Skills
- Computer literacy (MS Office, ERP systems such as SAP)
- Strong understanding of sales principles and practices
- Effective communication skills (verbal and written)
Key Attributes
- Proactive and self-driven
- Results-oriented with strong analytical skills
- Flexible and adaptable
- Excellent planning and organizational skills
- Customer-focused
- Resilient under pressure
go to method of application »
Purpose of the Job
- To actively promote and sell the company’s products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.
Minimum Requirements
Educational Qualifications
- Matric (Grade 12)
- NQF Level 5 Certificate in Sales or a related field
Experience
- 1–3 years’ experience in a Sales Representative or similar role within the retail or related industry
Major Responsibilities and Key Result Areas
Sales Operations
- Source and secure new business opportunities to meet sales targets
- Manage and grow revenue through client negotiations, lead generation, and effective sales management
- Research competitors and monitor market trends to position the company strategically
- Develop and implement sales strategies; evaluate and adjust for effectiveness
- Build and maintain productive client relationships based on trust and value
- Track daily, weekly, and monthly performance metrics; report findings to relevant stakeholders
- Attend sales meetings, product training, and industry events
- Identify and open new viable customer accounts
- Use ERP systems to monitor sales performance and take corrective action when needed
- Provide monthly feedback to the Regional Manager on customer activities
- Support marketing initiatives and align customer strategy with company promotions
- Host trade events to strengthen relationships and grow brand awareness
- Initiate and manage promotions in collaboration with clients and leadership
Credit and Risk Management
- Assist in processing credit applications and resolving account queries
- Work with Debtors to ensure timely collection of outstanding payments
- Maintain customer accounts below 45 days overdue
- Proactively manage high-risk accounts with the Debtors team
Asset and Equipment Management
- Ensure company vehicles and equipment are properly maintained
- Attend monthly reviews with the Regional Manager to report on business development
Stock Control
- Liaise with warehouse to ensure stock availability and resolve queries
- Support consignment stock processes when required
- Monitor customer buying trends to assist with stock forecasting
- Manage stock rotation and replenishment
- Monitor claims stock and help customers manage stock levels and mix
Compliance
- Operate within set controls and procedures to uphold company standards
- Report risks and areas of concern to management
- Promote compliance with relevant regulations to prevent waste or irregular expenditure
Customer Service
- Maintain effective relationships with customers and colleagues
- Resolve customer issues professionally and promptly
- Liaise with internal teams to ensure customer queries are followed up
- Deliver product and pricing presentations and training to customers
- Support accurate customer data management
- Provide customers with marketing materials and training on claims procedures
Cost Control
- Promote efficient use of financial and company resources
- Monitor pricing structures and gross profit; act where necessary
- Minimize costs by optimizing resource use
- Report any budget deviations to the manager
Core Values
The role requires alignment with the company’s commitment to integrity, performance, and teamwork:
- Honesty and Integrity
- Mutual Respect, Trust, and Dignity
- Openness and Transparency
- Participation, Cooperation, and Teamwork
- Performance and Accountability
- Passion and Commitment
Essential Knowledge & Skills
- Computer literacy (MS Office, ERP systems such as SAP)
- Strong understanding of sales principles and practices
- Effective communication skills (verbal and written)
Key Attributes
- Proactive and self-driven
- Results-oriented with strong analytical skills
- Flexible and adaptable
- Excellent planning and organizational skills
- Customer-focused
- Resilient under pressure
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- Our client is looking for a Retail Store Manager to oversee the full operational function of a retail store, ensuring profitability, operational efficiency, exceptional customer service, and full compliance with company standards and legal requirements. This role requires strong leadership, commercial awareness, and the ability to drive high performance within the store team.
Key Responsibilities
Retail Store Management
- Support the creation and execution of strategic plans that enhance store performance and operational effectiveness.
- Identify current and future customer needs through strong relationship-building and customer engagement.
- Ensure product and service availability by managing stock levels, approving supplier contracts, and overseeing inventory processes.
- Develop and implement pricing policies, promotional activities, and merchandising strategies aligned with sales and market trends.
- Analyse operating and financial reports to drive profitability and inform marketing and operational decisions.
- Maintain store safety, security systems, and a clean working environment for staff and customers.
- Ensure full compliance with legal and operational standards to uphold the store’s reputation.
- Oversee daily store operations, including employee scheduling, task allocation, and follow-ups.
Compliance
- Operate within internal controls, policies, and procedures to maintain the integrity of store operations.
- Identify, record, and monitor risks within the store environment; maintain the risk register and escalate concerns when required.
- Ensure compliance with all regulatory and policy frameworks to prevent wasteful or irregular expenditure.
- Promote a safe working environment by enforcing Health, Safety, and Environmental standards.
- Maintain accurate documentation and records in line with compliance requirements.
Customer Service Management
- Build and maintain strong working relationships with internal and external customers to ensure high service standards.
- Represent the store at meetings and engagements with key stakeholders.
- Address and resolve customer and operational issues promptly and professionally.
- Uphold service-level agreements and ensure the store complies with relevant legislation and customer expectations.
Staff Supervision
- Ensure all employees have performance agreements in place.
- Conduct regular performance reviews and monitor progress against objectives.
- Work with HR to identify development needs, training opportunities, and career progression plans.
- Provide ongoing coaching and support to staff while addressing employee relations issues promptly and fairly.
Cost and Financial Control
- Contribute to the preparation and execution of store budgets.
- Promote the responsible, efficient, and transparent use of financial and operational resources.
- Monitor expenditure against budget, report variances, and ensure costs remain within approved limits.
- Identify and implement cost-saving opportunities, ensuring waste reduction and operational efficiency.
Job Specifications
Qualifications
Minimum:
- Diploma in Business Administration, Sales, or Marketing (NQF 6)
Experience
Minimum:
- 5 years’ experience in Retail Sales or Marketing
- Up to 3 years in a supervisory or team-lead role
Technical Competencies
- Proficient in MS Office Suite and relevant retail or business systems
- Strong understanding of retail operations, stock control, and customer service standards
Behavioural Competencies
- Proactive and action-oriented
- Strong problem-solving and analytical skills
- Flexible and adaptable
- Excellent planning and organising abilities
- Effective supervisory and leadership skills
- Customer-focused and resilient
- Strong communication skills
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- The successful candidate will provide accurate, timely financial insights to support decision-making, drive efficiency, and enable business growth.
- The role also involves conducting financial feasibility studies, evaluating business projects, and advising on resource optimisation and profitability. In addition, the candidate will be responsible for budgeting, forecasting, reporting, and contributing to strategic planning and performance management.
Minimum Requirements
Qualifications:
- Our client is looking for candidates with a Bachelor’s Degree in Accounting, Management Accounting, or a related field (NQF 8).
- A CIMA qualification is preferred.
Experience:
- Our client is looking for candidates with a minimum of 7 years’ experience in Accounting or Management Accounting.
- 3–5 years’ experience in commercial business partnering, supporting operational and commercial teams, is advantageous.
Key Responsibilities
Financial Operations & Business Partnering
- Our client is looking for a candidate to ensure accurate daily accounting, monitor expenses against budgets, approve purchase requisitions, and partner with business units to provide financial insights and resolve queries.
Financial Planning & Forecasting
- The role includes developing forecasts (monthly, quarterly, annual), supporting planning cycles, and conducting scenario and sensitivity analysis in collaboration with various departments.
Revenue & Sales Analysis
- Our client is looking for someone to track sales performance, analyse revenue across regions and products, identify trends, and support the sales team with actionable insights.
Pricing & Margin Management
- Responsibilities include analysing pricing strategies, monitoring margins, and recommending adjustments to optimise profitability.
Logistics & Distribution Cost Analysis
- The candidate will analyse logistics and distribution costs, assess cost-to-serve, and identify opportunities to improve efficiency.
Customer & Product Profitability
- Our client is looking for someone to evaluate profitability across customers and products, identify underperformance, and recommend corrective actions.
Sales Commission Management
- The role involves calculating and validating commissions, monitoring budgets, and aligning commission structures with business objectives.
Management Reporting & Performance Analysis
- The successful candidate will prepare management reports, conduct variance analysis, track KPIs, and recommend performance improvements.
Financial Modelling & Business Case Support
- Responsibilities include building financial models (DCF, ROI, NPV, breakeven), evaluating capital projects, and presenting financial insights and risks.
Budgeting & Cost Management
- The role requires coordinating the budgeting process, tracking adherence, and identifying cost-saving opportunities.
Strategic & Operational Support
- Our client is looking for a candidate to participate in cross-functional strategy discussions and provide financial input on key business decisions.
Data Analysis & Visualisation
- The candidate will create dashboards, analyse large datasets, and automate reporting processes.
Process Improvement
- Responsibilities include streamlining workflows, improving systems and templates, and increasing automation.
Compliance & Controls
- The role requires ensuring compliance with financial policies and standards, supporting audits, and maintaining data integrity.
Stakeholder Management
- Our client is looking for someone who can build and maintain strong relationships with internal and external stakeholders, represent the business in meetings, and provide guidance on stakeholder matters.
Required Skills & Knowledge
- Strong computer literacy, including MS Office, SAP, and ERP systems
- Advanced financial modelling skills
- Excellent Excel proficiency
- In-depth knowledge of financial processes and procedures
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- We are currently recruiting on behalf of our client for an experienced Refrigeration Technician to join their team in Gqeberha. This is a key role responsible for the maintenance, repair, and commissioning of air conditioning and refrigeration systems, with a focus on servicing industrial and commercial clients. The scope includes chilled water systems and chillers.
Key Responsibilities
- Service, maintain, and repair industrial and commercial HVAC and refrigeration systems
- Diagnose faults and troubleshoot chillers, air conditioning units, and refrigeration equipment
- Respond to breakdowns and callouts promptly and professionally
- Commission chillers and refrigeration plant equipment
- Ensure all work is completed in compliance with SHEQ and ISO standards
- Maintain clear and professional communication with clients
- Complete accurate service reports and job documentation
- Provide technical guidance and support to junior technicians and site teams when required
Minimum Requirements
- Trade Certificate – Refrigeration Mechanic (Industrial)
- 2–3 years’ experience in HVAC and refrigeration
- Experience working with chillers and chilled water plants (advantageous)
- Valid Code 08 driver’s license
- Clear criminal record
- Valid medical certificate of fitness
- Safe Handling of Refrigerant Certificate (advantageous)
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- Our client is looking for an Installation Electrician (3 Phase) to join their team in Addo
Responsibilities
- Perform electrical installations, maintenance, and repairs in line with relevant standards, regulations, and company procedures.
- Conduct site assessments to determine project scope and provide technical recommendations.
- Install, connect, and test electrical systems, including three-phase equipment, distribution boards, and related components.
- Complete electrical commissioning to ensure all systems operate safely, efficiently, and to specification.
- Read, interpret, and work from technical drawings, wiring diagrams, and schematics.
- Diagnose faults and carry out repairs on electrical systems and equipment.
- Ensure full compliance with safety regulations, SANS codes, and company policies.
- Maintain accurate job cards, service reports, and project documentation.
- Liaise with project teams and clients to support smooth site operations and effective project delivery.
- Provide input on energy-efficient solutions and assist with solar or renewable-energy-related work when required.
Requirements
- Qualified / Trade-Tested 3-Phase Electrician with a valid Wireman’s Licence (registered with the Department of Labour).
- 2–4 years’ experience in electrical installation, maintenance, and commissioning.
- Experience in solar or renewable-energy systems is an advantage.
- Valid driver’s licence and willingness to travel to various sites.
- Strong working knowledge of electrical safety regulations and industry standards.
- Excellent troubleshooting and diagnostic skills.
- Strong communication, teamwork, and time-management abilities.
- Must be able to read and write in Afrikaans (critical due to client base).
- Willingness to relocate to or commute daily to Addo.
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- An exciting opportunity has opened for a Retail Operations Manager for our client based in Ballito, Kwazulu Natal
Primary Responsibilities
- Lead and support a team of 4 Area Managers in overseeing day-to-day operations across retail sites to ensure smooth, safe, and compliant operations.
- Support and manage the Retail Support Officer to deliver outstanding performance.
- Monitor and analyse sales, margin, and volume performance across all sites. Identify
- underperforming retail sites and implement corrective action plans.
- Translate the Retail Director’s strategic objectives into operational plans and guide Area Managers in execution.
- Ensure all retail sites maintain brand, safety, health, environmental and quality (SHEQ)
- Conduct regular audits and follow-ups.
- Drive initiatives to improve customer service and ensure consistent, high-quality customers interactions at all retail sites.
- Provide leadership and support to Area Managers, helping them grow their capabilities.
- Promote accountability and alignment with company values.
- Identify and implement operational efficiencies and cost-saving initiatives across the network.
- Assist with rollouts of new initiatives, systems, and infrastructure upgrades, coordinating between Retail Director, Area Managers, and relevant teams.
- Compile regular operational and performance reports for the Retail Director, providing insights and recommendations.
Requirements of the job:
Qualifications, Experience and Knowledge
- Bachelor’s degree in business management, Retail, Operations, or a related field (preferred)
- 5+ years in a retail operations role, preferably within the retail or FMCG sectors
- Experience managing multi-site operations
- Strong people management and stakeholder engagement skills
Key Attributes
- Strategic thinking and execution
- Leadership and team development
- Analytical and financial acumen
- Strong understanding of retail operations and customer service
- Excellent communication and interpersonal skills
- Ability to work across diverse geographic areas
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Purpose of the Job
- To actively promote and sell the company’s products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.
Minimum Requirements
Educational Qualifications
- Matric (Grade 12)
- NQF Level 5 Certificate in Sales or a related field
Experience
- 1–3 years’ experience in a Sales Representative or similar role within the retail or related industry
Major Responsibilities and Key Result Areas
Sales Operations
- Source and secure new business opportunities to meet sales targets
- Manage and grow revenue through client negotiations, lead generation, and effective sales management
- Research competitors and monitor market trends to position the company strategically
- Develop and implement sales strategies; evaluate and adjust for effectiveness
- Build and maintain productive client relationships based on trust and value
- Track daily, weekly, and monthly performance metrics; report findings to relevant stakeholders
- Attend sales meetings, product training, and industry events
- Identify and open new viable customer accounts
- Use ERP systems to monitor sales performance and take corrective action when needed
- Provide monthly feedback to the Regional Manager on customer activities
- Support marketing initiatives and align customer strategy with company promotions
- Host trade events to strengthen relationships and grow brand awareness
- Initiate and manage promotions in collaboration with clients and leadership
Credit and Risk Management
- Assist in processing credit applications and resolving account queries
- Work with Debtors to ensure timely collection of outstanding payments
- Maintain customer accounts below 45 days overdue
- Proactively manage high-risk accounts with the Debtors team
Asset and Equipment Management
- Ensure company vehicles and equipment are properly maintained
- Attend monthly reviews with the Regional Manager to report on business development
Stock Control
- Liaise with warehouse to ensure stock availability and resolve queries
- Support consignment stock processes when required
- Monitor customer buying trends to assist with stock forecasting
- Manage stock rotation and replenishment
- Monitor claims stock and help customers manage stock levels and mix
Compliance
- Operate within set controls and procedures to uphold company standards
- Report risks and areas of concern to management
- Promote compliance with relevant regulations to prevent waste or irregular expenditure
Customer Service
- Maintain effective relationships with customers and colleagues
- Resolve customer issues professionally and promptly
- Liaise with internal teams to ensure customer queries are followed up
- Deliver product and pricing presentations and training to customers
- Support accurate customer data management
- Provide customers with marketing materials and training on claims procedures
Cost Control
- Promote efficient use of financial and company resources
- Monitor pricing structures and gross profit; act where necessary
- Minimize costs by optimizing resource use
- Report any budget deviations to the manager
Core Values
The role requires alignment with the company’s commitment to integrity, performance, and teamwork:
- Honesty and Integrity
- Mutual Respect, Trust, and Dignity
- Openness and Transparency
- Participation, Cooperation, and Teamwork
- Performance and Accountability
- Passion and Commitment
- Essential Knowledge & Skills
- Computer literacy (MS Office, ERP systems such as SAP)
- Strong understanding of sales principles and practices
- Effective communication skills (verbal and written)
Key Attributes
- Proactive and self-driven
- Results-oriented with strong analytical skills
- Flexible and adaptable
- Excellent planning and organizational skills
- Customer-focused
- Resilient under pressure
go to method of application »
Purpose of the Job
- To actively promote and sell the company’s products and services to prospective clients while delivering exceptional customer service. The goal is to meet and exceed departmental sales targets through effective relationship management, strategic planning, and operational execution.
Minimum Requirements
Educational Qualifications
- Matric (Grade 12)
- NQF Level 5 Certificate in Sales or a related field
Experience
- 1–3 years’ experience in a Sales Representative or similar role within the retail or related industry
Major Responsibilities and Key Result Areas
Sales Operations
- Source and secure new business opportunities to meet sales targets
- Manage and grow revenue through client negotiations, lead generation, and effective sales management
- Research competitors and monitor market trends to position the company strategically
- Develop and implement sales strategies; evaluate and adjust for effectiveness
- Build and maintain productive client relationships based on trust and value
- Track daily, weekly, and monthly performance metrics; report findings to relevant stakeholders
- Attend sales meetings, product training, and industry events
- Identify and open new viable customer accounts
- Use ERP systems to monitor sales performance and take corrective action when needed
- Provide monthly feedback to the Regional Manager on customer activities
- Support marketing initiatives and align customer strategy with company promotions
- Host trade events to strengthen relationships and grow brand awareness
- Initiate and manage promotions in collaboration with clients and leadership
Credit and Risk Management
- Assist in processing credit applications and resolving account queries
- Work with Debtors to ensure timely collection of outstanding payments
- Maintain customer accounts below 45 days overdue
- Proactively manage high-risk accounts with the Debtors team
Asset and Equipment Management
- Ensure company vehicles and equipment are properly maintained
- Attend monthly reviews with the Regional Manager to report on business development
Stock Control
- Liaise with warehouse to ensure stock availability and resolve queries
- Support consignment stock processes when required
- Monitor customer buying trends to assist with stock forecasting
- Manage stock rotation and replenishment
- Monitor claims stock and help customers manage stock levels and mix
Compliance
- Operate within set controls and procedures to uphold company standards
- Report risks and areas of concern to management
- Promote compliance with relevant regulations to prevent waste or irregular expenditure
Customer Service
- Maintain effective relationships with customers and colleagues
- Resolve customer issues professionally and promptly
- Liaise with internal teams to ensure customer queries are followed up
- Deliver product and pricing presentations and training to customers
- Support accurate customer data management
- Provide customers with marketing materials and training on claims procedures
Cost Control
- Promote efficient use of financial and company resources
- Monitor pricing structures and gross profit; act where necessary
- Minimize costs by optimizing resource use
- Report any budget deviations to the manager
Core Values
The role requires alignment with the company’s commitment to integrity, performance, and teamwork:
- Honesty and Integrity
- Mutual Respect, Trust, and Dignity
- Openness and Transparency
- Participation, Cooperation, and Teamwork
- Performance and Accountability
- Passion and Commitment
- Essential Knowledge & Skills
- Computer literacy (MS Office, ERP systems such as SAP)
- Strong understanding of sales principles and practices
- Effective communication skills (verbal and written)
Key Attributes
- Proactive and self-driven
- Results-oriented with strong analytical skills
- Flexible and adaptable
- Excellent planning and organizational skills
- Customer-focused
- Resilient under pressure
go to method of application »
- Our client is seeking a Supply Chain Shift Supervisor to manage and oversee end-to-end warehouse and logistics operations during assigned shifts. The successful candidate will ensure safe, efficient, and compliant execution of daily activities including warehousing, transport, and inventory management. This is a leadership role focused on driving performance, optimising resources, and delivering operational targets through effective people management and process adherence.
Key Responsibilities
Shift Operations Management
- Lead shift-based warehouse operations including receiving, storage, picking, packing, dispatch, and returns.
- Allocate manpower and equipment based on workload and priorities.
- Monitor shift schedules, staff attendance, and ensure timely dispatch of orders.
- Verify receiving on SAP, perform daily checks on product condition, and enforce SOPs.
- Support local, regional (SDA), and export dispatch requirements.
- Conduct shift handovers to ensure continuity and address any escalated issues.
Key Metrics:
- On-time dispatch rate
- Order fulfilment and picking accuracy
- Stock captured on SAP within 24 hours
- Scanning and SOP compliance
Inventory Control & Accuracy
- Maintain real-time inventory accuracy through cycle counts and reconciliations.
- Address discrepancies, stock variances, and monitor shrinkage.
- Support monthly stocktakes and manage obsolete/slow-moving stock.
Key Metrics:
- Inventory accuracy
- Shrinkage/loss rate
- Resolution time for stock discrepancies
Continuous Improvement & Problem Solving
- Identify inefficiencies and implement process improvements aligned with Lean and 5S principles.
- Lead small improvement initiatives and escalate recurring issues with actionable solutions.
Key Metrics:
- Downtime reduction
- Operational cost savings
- Productivity improvement rate
Communication, Administration & Reporting
- Ensure timely and accurate reporting of daily operations, exceptions, and performance metrics.
- Maintain shift records, dispatch documentation, and KPI tracking reports.
- Coordinate communication across departments and shifts.
Key Metrics:
- Timely submission of reports
- KPI updates and accuracy of documentation
People Management
- Supervise and develop shift staff to meet performance and behavioural expectations.
- Manage attendance, leave, training, and performance feedback.
- Foster a high-performing team culture through coaching and support.
Key Metrics:
- Timely reporting to HR
- Successful performance management and training interventions
Governance, Risk & Compliance
- Ensure compliance with health & safety, environmental, and quality standards.
- Conduct safety inspections, enforce safe practices, and maintain high housekeeping standards.
- Manage FIFO/LOS practices and oversee quality control processes.
Key Metrics:
- Safety compliance
- Submission of health and safety documentation
- Adherence to 5S standards
Minimum Requirements
Education & Qualifications:
- Certificate in Logistics, Warehousing, Supply Chain Management, or related field (NQF 5 minimum).
- Diploma (NQF 6) preferred.
Experience:
- At least 3 years of experience in supply chain, logistics, or warehousing operations.
- Experience in shift-based work environments.
Technical Competencies:
- Proficiency in MS Office Suite, SAP, and warehouse management systems (WMS).
- Solid understanding of warehouse processes and controls.
Behavioural Attributes:
- Strong leadership and problem-solving skills.
- Effective communicator, resilient under pressure, and results-oriented.
- Proven ability to coach and manage diverse teams.
- High attention to detail and commitment to continuous improvement.
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- Our client is looking for a highly capable and hands-on Shift Supervisor to oversee plant operations and resources across production and maintenance ensuring that targets are met safely, efficiently, and with high product quality.This role is critical in leading the shift team, taking proactive decisions on the floor, and driving continuous improvement in line with operational objectives. The ideal candidate will have a strong background in manufacturing environments and supervisory leadership.
Minimum Requirements
Education:
- Matric with Mathematics and Science (Higher Grade passes required)
- Diploma in a Technical or Production-related field (NQF Level 6) – Required
- Certificate in Technical or Production-related field (NQF Level 5) – Minimum
- Trade Test (NQF Level 5) – Advantageous
- First Line Management Certificate (FLMP) – Advantageous
Experience:
- 5 years’ experience in Production or Maintenance operations in a manufacturing environment
- Minimum 2 years’ in a supervisory capacity
- Up to 3 years’ experience working shifts – Advantageous
Key Responsibilities
Production Operations
- Lead shift activities to ensure production targets are met through efficient use of people and resources
- Maintain high standards of product quality and operational efficiency
- Ensure timely and accurate completion of production records and reports
- Communicate effectively with relevant departments to support smooth production flow
Maintenance Coordination
- Coordinate and ensure first-line and preventative maintenance is performed on plant equipment
- Issue and manage job cards, and ensure proper work permits are processed for specialized tasks
- Ensure equipment and plant areas are safely maintained and support strong housekeeping standards
- Sign off completed maintenance work and report any follow-up needs
Compliance & Safety
- Enforce strict compliance with health, safety, and environmental regulations
- Identify and report operational risks or areas of concern
- Monitor adherence to standard operating procedures and legislative requirements
- Promote a culture of safety awareness and accountability within the team
Customer & Stakeholder Engagement
- Maintain effective working relationships across departments and with external stakeholders
- Represent the plant in relevant meetings and act as a key contact for shift-related matters
- Address operational challenges with problem-solving and integrity
Team Leadership & Performance Management
- Lead and motivate shift employees to meet performance expectations
- Conduct regular performance reviews and appraisals
- Collaborate with HR on training, development, and employee relations
- Support ongoing upskilling and maintain clear communication across the team
Financial & Cost Control
- Support the budgeting process and promote cost-effective use of resources
- Monitor and control expenditures within budget guidelines
- Identify and implement cost-saving opportunities across operations
Occupational Health & Safety (OHS)
- Ensure all employees adhere to PPE and safety procedures
- Conduct regular safety equipment checks and ensure proper sign-off for tasks
- Maintain awareness of high-speed machinery and operational hazards
- Oversee employee readiness and medical compliance (e.g., blood lead levels where applicable)
Key Competencies & Skills
Technical Knowledge:
- Strong understanding of production and maintenance processes in manufacturing
- Working knowledge of relevant safety, health, and compliance regulations
- Computer literacy in MS Office, SAP, ERP systems, or job-specific platforms
Behavioural Attributes:
- Decisive and level-headed under pressure
- Proactive and action-oriented
- Excellent planning and organisational ability
- Strong analytical and problem-solving skills
- Effective communicator (both written and verbal)
- Resilient and adaptable
- Able to lead teams and handle conflict situations professionally
- Customer-focused mindset to quality and safety
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- Our client is looking for an experienced Supply Chain Coordinator to provide support to the Operations Manager by ensuring that customer queries, quotations, and orders are processed and managed efficiently. The role also includes coordinating logistics activities, overseeing compliance, supporting customer service functions, supervising junior staff, and maintaining financial control within the department.
Key Responsibilities
Supply Chain Coordination
- Receive and capture stock in the SAP system and ensure accurate distribution.
- Perform operational tasks including stores control, stock counts, deliveries, inventory tracking, handling damages, and managing redundant stock.
- Monitor and control consignment stock.
- Compile and submit daily, weekly, and monthly reports for the Operations Manager and executive team.
- Ensure quotes from suppliers are obtained and approved.
- Create and manage the schedule for the Driver / Messenger and communicate daily tasks.
- Raise purchase requisitions for imported stock and distribution via SAP.
- Ensure accurate creation and management of item codes in SAP.
- Arrange staff training and meetings, and record minutes as needed.
- Coordinate the check and charge process.
Compliance
- Operate within established controls and procedures to ensure operational integrity.
- Identify and report risks or concerns within the scope of responsibility.
- Ensure adherence to applicable regulations and procedures, with a focus on preventing wasteful or irregular expenditure.
Customer Service
- Build and maintain strong relationships with both internal and external customers.
- Represent the organization in meetings with suppliers and stakeholders.
- Resolve customer and operational issues with professionalism and integrity.
Staff Supervision
- Ensure all direct reports have signed performance agreements and goals.
- Conduct quarterly performance appraisals and identify areas for development.
- Collaborate with HR to implement development and training initiatives.
- Address employee relations issues promptly and fairly.
Cost and Financial Control
- Contribute to the preparation of departmental budgets.
- Promote efficient and transparent use of financial resources.
- Monitor expenditure to ensure it aligns with budgets and guidelines.
- Identify and implement cost-saving initiatives.
Candidate Profile
Qualifications
- Diploma in Supply Chain Management or a related field (NQF Level 6).
Experience
- Up to 5 years’ experience in a supply chain role within a manufacturing environment.
Technical Competencies
- Proficient in Microsoft Office Suite.
- Familiarity with SAP or similar ERP systems.
Behavioural Competencies
- Proactive and action-oriented.
- Strong problem-solving and analytical skills.
- Flexible and adaptable to changing demands.
- Excellent planning and organizational abilities.
- Capable of supervising and developing others.
- Strong relationship-building and communication skills.
- Customer-focused with a resilient mindset.
Method of Application
Use the link(s) below to apply on company website.
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