Latest Jobs at The South African Revenue Service (SARS)

Job Purpose

• To support clients with medium to high complexity requirement analysis and systems configuration, implementation, and support of SAP modules in various modules. To utilise consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.

Education and Experience

Minimum Qualification & Experience Required

• Relevant National Diploma / Advance Certificate (NQF6) and at least 5 years’ experience in SAP PSCD/FICA/TRM environment, of which a minimum of 2 years is at knowledge worker level.

OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), AND at least 8 years’ experience in SAP PSCD/FICA/TRM environment.

Job Outputs:

Process

• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst others policies, procedures, and SOPs in the delivery of work outputs.
• To be able to peer review documentation and adhering to SAP Support SDLC.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
• To analyse business requirements , perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• To analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the clients’ needs.
• To carry out assignments requiring the enhancements of new or improved procedure.
• Maintain a working knowledge of the organization and adheres to all organizational standards.
• To perform medium to high complexity tasks during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
• Plan and organise own work tasks within area of work.
• Provide basic knowledge of industry best practices.
• To support the successful implementation of SAP, providing functional knowledge and advices on SAP products to clients.
• To write, Functional Specification / Configuration documents and Test Cases for SAP TRM/PSCD/FICA.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Functional Policies and Procedures
• Computer Literacy 
• IT Knowledge
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Verbal Communication
• Business Knowledge  
• Business IT Systems
• Written Communication
• Technical Analysis

Compliance Competency

• GOC Confidential 
• Applic.Configuration & Opt
• Enterprise Architecture
• Customer Service Tech
•  Problem Management

Deadline:4th August,2025

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Job Purpose

• To ensure software testing (Automation / Security / Performance) is conducted in relation to the automated script design, build, execution and deploy using appropriate automation technologies; or to the cooperative vulnerability and penetration assessments, or to the scalability and responsiveness under a specified workload, of the specific application/s, within set timeframes and against specified outputs.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in a Computer Science/IT/Information Systems/Engineering AND 5 - 7 years’ experience in a testing or automation environment, of which 2 - 3 years in technical testing.

#Alternative

• Senior Certificate (NQF 4) AND 10 years in a testing or automation experience, of which 2 - 3 years in technical testing.

Minimum Functional Requirements

• Must have completed some form of advanced, certified training in Technical Testing Techniques (e.g. ITSEB or ISTQB Technical Testing).

Job Outputs:

Process

• Ensure necessary governance and administrative requirements are met as per divisional policy and procedures.
• Active identification and management of Automation / Performance / Security project risks and the required resolution thereof with different stakeholders with an interest in the success of the project.
• Ensure that test requirements are clearly identified, prioritized and satisfied by appropriate technical and/or business solutions.
• Coordinate and manage lifecycle of defect priorities.
• Report (qualitative and quantitative) on project progress across multiple dimensions to ensure successful delivery of project and management visibility.
• Define and setup Testing strategies and plans to prevent software failure due to security vulnerabilities between application software and infrastructures.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.
• Contribute on execution of assigned tasks, roles and deliverables to project resources involved as and when required.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Expertise in Context
• Organisational Awareness
• Relationship Management and Networking
• Respect
• Trust
• Reading Comprehension (Fundamental)
• Fairness and Transparency
• Honesty and Integrity

Technical competencies

• Automated Unit Testing
• Business Knowledge
• Computer Literacy
• Data Collection and Analysis
• Efficiency improvement
• Execute, Implement and Follow Through
• Functional Policies and Procedures
• Reporting
• Reporting and Interpretation
• Standard operating procedure compliance
• System Thinking

Deadline:4th August,2025

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Job Purpose

• To perform basic technical, administrative or logistical tasks according to the required level of quality and within the allocated time.

Education and Experience

Minimum Qualification & Experience Required

• Senior Certificate (NQF 4) and 1 year experience in driving with Professional Driving Permit

Job Outputs:

Process

• Adhere to and apply changes to own work processes as instructed.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Assist with administrative tasks within the relevant unit.
• Communication of progress on requests.
• Effectively utilise resources allocated to the job in order to perform contracted work outputs and report on and escalate any shortfalls.
• Ensure that all basic queries are resolved timeously, in line with provided procedures and guidelines and escalate unresolved issues.
• Ensure the safe and efficient transport of passengers as and when required.
• Perform general handwork and routine maintenance to agreed quality standards.
• Plan and organise own work tasks within area of work.
• Report on daily task activities to provide timely information for decision making.
• Resolve problems and report issues.

People

• Share for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Ask for support or training to improve the quality and standard of own work.
• Develop productive working relationships with team members, Ops Managers and key role players in the business to support contracted work outputs.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.

 Finance

• Perform own work well to reduce costs and save money.

Client

• Understand job service requirements in order to meet client expectations.

Behavioural competencies

• Accountability
• Fairness and Transparency
• Honest and Integrity
• People Skills
• Problem solving capability (Fundamental)
• Reading Comprehension (Fundamental)
• Respect
• Trusts
• Working With Others

Technical competencies

• Events, Meeting and Task Coordination
• Facilities Management
• Functional Policies and Procedures
• Planning and Controlling (Fundamental)
• Service Delivery
• Standard operating procedure compliance
• Understand, follow, and give instructions

Deadline:4th August,2025

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Job Purpose

• To facilitate and coordinate the management of high severity incidents and the investigation of the cause of IT related problems.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma (NQF6) in Information Technology AND 2-3 years' experience in an Information Technology environment, of which 1-2 years at knowledge worker level.

Alternative#

• Senior Certificate (NQF4) in Information Technology AND 5 years' experience in an Information Technology environment,  of which 1-2 years at knowledge worker level

Job Outputs:

Process

• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets.
• Plan and organise own work tasks within area of work.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
• Communication of transactional outputs and queries in area of work.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements. 
• Embrace change initiatives and positively contribute to the success thereof within area of accountability.
• Identify problems, apply known solutions in line with procedures or guidelines and escalate unresolved problems.
• Plan and organise own work in an effective and efficient manner to reach agreed performance objectives.

Governance

• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.

People

• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Ensure own understanding and adherence to customer service delivery in order to meet or exceed customer expectations.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Honesty and Integrity (V)
• Fairness and Transparency (V)
• Trust
• Respect
• Problem Solving and Analysis

Technical competencies

• Computer Literacy
• Functional Policies and Procedures
• Business IT Systems
• IT Strategy and Planning
• System Thinking
• Standard operating procedure compliance

Deadline:4th August,2025