Latest Opportunities at Nestle

Position Summary

In this role you will be responsible to install, maintain and improve both electrical and mechanical equipment. Ensure efficient, safe operation of machinery by setting and adjusting devices to within allowed tolerances.

A day in the life of a Millwright:

• Complete the necessary administrative tasks for AMM, SHE, CDM and MDWT.
• Interact with production, Suppliers and contracting staff.
• Coaching and mentoring of technical operators and apprentices.
• Carry out the planned maintenance required on plant.
• Incumbent must be pro-active and prevent breakdowns on his/her patrols and shows initiative to continuously improve equipment performance – condition-based maintenance.
• In both electrical and mechanical disciplines, install, service, repair and maintain existing and new equipment.
• Attend to electrical and mechanical faults/breakdowns within the factory.
• Basic troubleshooting on PLC’s and SCADA systems.
• Programming and faultfinding on VSD’’s and soft starters.
• Programming and faultfinding on defined instrumentation and calibration.
• Root cause analysis of repetitive faults; implement corrective measures.
• Steer ‘Continuous Improvement’ teams to improve equipment reliability and performance.
• Maintain high standard of work.
• Ensure machine availability for production targets to be met.
• Undertakes to work shift, standby and overtime as per company requirements.
• Electrical panels must be closed and always locked and kept in a neat and clean condition complete with a set of as built wiring diagrams.
• Always Adhering to Safe Working Permit procedures (e.g., confined space, working at height, hot work, LOTO etc.).
• Ensure any dangerous conditions to be made safe immediately.
• Ensure that during all work performed, food safety is never compromised.
• Correct errors on electrical and mechanical drawings, update accordingly.
• Alignment of goals to achieve NCE objectives.

What will make you successful?

• Matric, N6 or Diploma in Electrical/Mechanical Engineering and a Trade test
• Minimum 2 years’ experience in both Electrical and Mechanical disciplines.
• Basic working knowledge of PLC’s.   
• Preferably have a Certificate of Registration as an ‘Installation Electrician’.
• Served Apprenticeship and qualified with a Millwright Trade Test Certificate (Electro - Mechanician).      

go to method of application »

A day in the life of a Senior Project Engineer:

• Define the project scope, success criteria, and  milestone deliverables that support business objectives in collaboration with senior management and stakeholders. Build the investment project charter that includes the resources plan including a multifunctional  project team required to accomplish the project manufacturing excellence targets.  Ensure available standards and best practices, as well as understanding of current category loss tree are revised as part of the  project planning , to ensure that  project design credit (AIP) will be efficiently utilized.
• Execute the basic and detailed design of the project based on Nestlé Corporate Business Principles, Nestlé standards, local regulations, the defined User Requirements Specifications and the TPM characteristics of a unit operation (safety, quality, affordability, maintainability, operability and reliability). Ensure by design the workers, and operators, safety during both the construction and the ongoing operation of the plant.
• Support the design team to accomplish the basic and detailed design, whilst mobilising all the required resources and liaising with stakeholders. Lead VSED activity and coordinate the preparation of supply chain concept. Support the Development of an Operation Start-up Plan to ensure a Vertical Start-up can be achieved. Ensure the required design reviews are effective and collaborative to gain final alignment on the basic design.
• Ensure that the engineering side of the project is implemented (e.g. buildings, equipment erections, piping, utilities, etc.) in accordance with the defined timing, cost and quality, the URS and the characteristics of a unit operation. And that all of the elements of the project (including technical people training, as needed) in performed in such a way that safety is always guaranteed on the whole project site and that a vertical start-up is assured. Select and qualify contractors and coordinate their activities. Ensure that Nestlé standards are applied.
• Support the start-up manager and their team to ensure a smooth transition to operations after the qualification and verification of the installation.
• Contribute to and support the preparation and distributing the engineering project documentation, including the engineering part of the project final report and provide feedback to the Maintenance Prevention System. Keep all the required communication channels open.
• Be the project team leader, meaning integrating, motivating, feed backing, coaching, developing, managing and evaluating team members and being their support and liaison with the steering committee and all the project's stakeholders. Define the project change management plans. Determine the need for change requests, and either approve or reject changes as authorised or submit them to the SC.  Ensure that the highest principles of ethical conduct on behalf of the community, consumer, company and the engineering profession are adhered to. Keep all stakeholders informed and trigger extraordinary steering committee meetings as needed. Keep all the required communication channels open. Ensure that the procedures for protecting Nestlé's technological and proprietary knowhow are in place and actively being implemented.

What will make you successful?

• Commitment to a strong work ethic, integrity, honesty, safety, compliance, and quality.
• 10 years’ experience in FMCG managing Engineering projects
• Degree/Diploma in an Engineering discipline (Mechanical, E&A, Process, Industrial engineering, or similar
• Openness and curiosity for dynamic and future trends in technology, new business ideas and opportunities.
• Pride in contributing to the reputation and the performance of the Company
• Willingness to accept change and the ability to manage it. Continuous Improvement mindset.
• Factory operations experience
• Operations & Start-up Leader experience
• Participation in a Early Management, MCIP and NGHE workshop
• Preparation of a major CAPEX project submission (NIMT)
• Integration of project teams; definitions of roles and responsibilities (resource management)
• Project planning (as per PMI definition)
• Effective communication at different levels of the organization (Business, Management, R&D, etc.)
• People development and management tools (including PDP, coaching, competences training, career and succession planning, recruitment, and development)

go to method of application »

Position Summary

In this role you will be responsible for understanding, communicating and helping to implement sourcing strategies on a local level (at the market) including new or changing items/services, P2P channel management and of new suppliers. The Procurement Support Specialist gathers data and business requirements and conveys local requirements to transmit them to Local Business Partners and Local Sourcing teams and Above Market Category teams for setting actions/strategies accordingly.  He/she will work to liaise with the NiM stakeholders for assigned scope focused on functions and plant, production and Co-Man sites in the Market concerned.

A day in the life of a Procurement Specialist:

• Provide the Local Business Partner with information and requirements gathered through the daily business and report to him/her on a regular basis.
• Proactively understand the business needs and requirements within the assigned scope for functional and plant level requirements in the NiM serviced.
• Carry out as directed any data retrieval, analysis and representation required, mapping how ordering (P2P) and channels work within the locations serviced, and identify improvements to be targeted.
• Interface with local suppliers as required to help with any supplier development, or supplier switch out activities as directed by category and sourcing teams.
• Work with HOP and Business partners to integrate sourcing plans and outcomes in local budgets and price planning processes as required.
• As directed by category and sourcing teams, act to integrate innovation, renovation and post award cost improvement elements from suppliers into all in scope functional or site/production processes, ensuring that all supplies to that site adhere to Nestlé's Suppliers Code and all actions from audit events are acted upon.
• Provide information and support for Procurement Ensure Supply process - PES (e.g.  Prioritized list of materials for risk analysis, input for criteria for risk analysis)

What will make you successful?

• BSc or BTech In Engineering
• Demonstrated success in delivering competitive advantage to the business through development and implementation of sourcing strategies for the spend category in charge over a sustained period (2-3 years)
• Demonstrated ability to successfully lead projects.
• Demonstrated successful use of risk management, analyses, responsible sourcing and supplier relation management.
• Negotiated successfully in cross-functional and cross-market teams.

go to method of application »

Position Summary

To partner with the aligned function and /or business area, together with the relevant HRBPs to manage the recruitment process, provide subject matter expertise and insight and enable hiring managers to select the best quality candidates at all levels. Responsible for executing and managing the end-to-end talent acquisition strategy for the aligned function/business, ensuring the use of best practices and relevant tools to achieve the desired outcome. Leveraging the employee value proposition to ensure a highly positive candidate experience. Also responsible for Supporting the Global Youth Initiatives across the four pillars within Country/ Cluster/Function.

A day in the life of a Talent Acquisition Partner:

• Understand the needs of the aligned function(s) and/or business(es), align stakeholders and successfully execute the talent acquisition strategy.
• Deliver high quality talent into the business by successful management of the end-to-end recruitment process in alignment with our Talent Selection methodology (Job briefing meeting with line manager, determine sourcing and attraction strategy, identify and agree targeted NLF competencies required, ensure effective screening and interview process, coach line manager selection decision).
• Manage active candidates through the recruitment process to provide an outstanding candidate experience. Align activity with Talent Sourcers (where role exists in market/business function), or take accountability for, proactive sourcing of passive candidates for future requirements. Manage cost implications for all hiring activity and continuously seek to minimise cost for the business.
• Become a trusted advisor to hiring managers (and HRBP's) within the aligned function(s) and/or business(es) by providing subject matter expertise to inform activity, developing creative solutions to hiring issues and constructively challenging selection decisions.
• Ensure planning and hiring decisions are continuously informed by relevant labour market data and trends, including competitor activity, salary and remuneration information, and availability of external talent.
• Develop hiring manager capability to Select Talent (LDv People Practice), coaching on appropriate selection methodologies and tools, being present at interview where relevant.
• Take responsibility for ensuring hiring managers are compliant throughout the recruitment process for both internal and external candidates.
• Candidate relationship management. Develop engagement and rapport with candidates, placing a higher degree of focus on those identified as highly suitable for current and future positions.
• Communicate and ensure consistency of the employee value proposition throughout the recruitment process to achieve outstanding candidate experience. Ensure the external employer brand message resonates throughout the candidate experience, taking responsibility for hiring managers understanding and delivery on our promise.
• Understand the importance of positive candidate experience and identify opportunities for improvement in the market, continuously developing practices, methodology and communication. Develop positive relationships with candidates to ensure the attractiveness of Nestlé as a place to work, guiding each individual through the candidate journey, managing rejection effectively and using the offer stage to successfully convert candidate to employee.
• Transfers insight about newly hired candidate, generated from assessment during recruitment process, to HRBP and Talent Management to ensure effective on-boarding and creation of early development plans
• Talent Acquisition Administrative Activities - On time Hiring request for supporting functions, ensure relevant Psychometric tests and background checks are done for new hires in supporting functions, Admin checks/On boarding for new hires - Preboarding documentation signed and completed, email and Copy ID finalised etc.
• Demonstrate and advocate the use of relevant technology throughout the recruiting process.
• Optimise the use of our Applicant Tracking System (CRM/SF) to manage the recruiting process, ensure candidate data quality and accurate reporting of recruiting activity in aligned function and/or business. Understand and advocate the use of social media as a vehicle for the attraction and sourcing of active and passive candidates.
• Continuous improvement. Seek to develop Talent Acquisition practice and processes in the market and/or business to improve functional efficiencies and ways of working
• Contribute to Content , Digital and Social media strategy for all regionally-owned Careers digital pages, i.e., Careers website pages, LinkedIn, Glassdoor, internal onboarding portal, CRM, alumni community, etc. Align with the  Recruitment Marketing team for content creation as needed.  Coordinate relevant social media and digital platforms where relevant with internal stakeholders (Corporate Communications, Brand Management, Above Market Talent COC etc)
• Support the implementation of Planned Employer Branding Activities relevant to supporting functions (includes GYI, Diversity & Inclusion, Recruitment Marketing, Learning & Capability Building, Talent Management initiatives and projects)
• Collaborate with key business and function stakeholders  to understand business needs, identify creative recruitment marketing solutions, successfully posting content to respective channels and monitoring success with the support of the Regional COC RMK team.
• Coordinate with Internal Stakeholders (Corporate Communications, Brand Management, Above Market Talent COC etc.) to ensure the delivery of communication materials and ensure consistency of messages on various platforms (newsletters, booklets, internal communications, post on workplace etc.)
• Support the Global Youth Initiative by supporting recruitment of Graduate trainees, Internships, Nesternships and be part of Bursary interviews where needed.

What will make you successful

• Degree level education or equivalent (preferably in Human Sciences, i.e., HR Management or Industrial Psychology)
• 5-7 years’ experience in Human Resources, ideally Talent Acquisition
• Experience of managing multiple stakeholders effectively, often with different hiring requirements
• Experience working in the recruiting industry, ideally with a mix of recruitment agency and in-house Talent Acquisition.
• Experience of coaching managers on interviewing and modern recruiting methodology
• Experience in Employer Branding/Employer Value Proposition Activities, Recruitment marketing
• Understanding of Talent Management Methodology will be an added advantage
• Project Management experience will be an added advantage
• Successful execution of measured objectives
• Influencing and networking with stakeholders at all levels to achieve outcomes
• Experience working with technological providers (ATS providers, various Social Media platforms, other digital sourcing channels) for recruiting purposes

go to method of application »

Position Summary

In this role you will be responsible to The Manufacturing Excellence Analyst supports Factory Team to achieve World-Class Manufacturing Excellence by leveraging NCE practices to improve business results in a continuous and sustainable manner and ultimately the factory to become a Lean Enterprise.

The Manufacturing Excellence Analyst supports the implementation of NCE across the Factory or drive the NCE implementation in limited scope of the factory.

A day in the life of a Manufacturing Excellent Analyst:

Strategic plan development and management in the Factory.

• Helps the Factory Manufacturing Excellence manager to support the factory to achieve their business goals by applying NCE Methodologies.
• Helps to translate the Market priorities and function priorities into the Factory/area OMP.
• Ensures the right cascading of priorities and measures from the Market to the Factory/area.
• Defines and embeds NCE projects and initiatives into the Factory/area objectives and align Factory Leadership Team / Local Leadership Teams towards the plan.

Establish adequate competencies for the Factory.

• Stewards, trains, supports and coaches the Factory Leadership Team and Local Leadership Teams in the NCE in Manufacturing competencies (e.g.GA, FI, LVS, AM) and applicable manufacturing standards.

Improvement in Manufacturing Excellence results.

• Promotes and supports cross-fertilization of Manufacturing best practices, knowledge, standards and improvements across the factories.
• Ensures an overall understanding of the different NCE methodologies (pillars) within the Factory Leadership Team, functions and how they integrate through the NCE implementation plan avoiding silo working.
• Conducts specific projects to support results improvement around priorities established by the Factory.
• Provides hands-on support to the Local Leadership Teams and Local Operating Teams to accelerate improvement of results (coach by doing with factory).
• Drives pragmatic application of methodologies and tools focusing on delivering results by applying NCE simplification principles.
• Ensures effectiveness of NCE implementation (business results);
• Helps the Factory Manufacturing Excellence manager to drive NCE in manufacturing.

What will make you successful?

• Bachelor’s degree in industrial, Mechanical or Chemical Engineering.
• 2 years or more factory experience.
• Understanding of TPM Methodology.
• Digital Implementation experience and demonstrated experience in problem solving tools

go to method of application »

Position Summary

To support Nespresso customers, to act as a Brand ambassador and to continuously improve the customer experience throughout the customer lifecycle by transforming each touchpoint in opportunities to build brand engagement, trust, loyalty and first contact resolution.

A day in the life of a Nespresso Contact Centre Agent  

• Available to handle interactions during prescribed scheduled hours.
• Provides support and assistance to customers in inbound and outbound contacts using voice, email, or digital platforms, by promptly identifying, understanding, and addressing their specific needs, requirements, and expectations.
• Achieves high customer satisfaction through personalised and professional communication, by applying a professional tone of voice or written communication to each touchpoint and situation. 
• Impacts the customer effort positively by addressing obstacles diligently, asking questions and understanding customer history and by offering efficient and relevant solutions.
• Delivers an outstanding level of service to the customer by balancing the respect of quality, business and compliance standards, procedures, and reasoned exceptions adequately.
• Solves customer complaints quickly and effectively to ensure customer satisfaction based on current processes and procedures. 
• Shows great sensitivity towards understanding the impact that each word and phrasing can have on customers and recipients in general. 
• Use all the skills and information available to ensure a high level of First Contact Resolution obviating the need for customers to contact the CRM more than once for their problem to be solved.
• Creates customer retention and sales opportunities across outbound and inbound contacts, influences coffee selection and variety, high value customers, order size or value through genuine interest in customers and their habits, leveraging relevant offers.
• Assures added-value to customers using acquired sales skills such as storytelling, open questions, active listening, up- and cross-selling methods. 
• Contributes to Customer service excellence by proposing continuous improvements in the existing processes, recommending new and more efficient ways of working across all CRC tasks, to continuously raise the bar and improve the customer journey and lifecycle.
• Performs all tasks and makes decisions in line with Nestlé/Nespresso quality standards, procedures, and compliance rules.
• Operates all tools required in the course of their work, in a steady and agile way. 
• Provision of all necessary information to back-office teams such as finance, technical to facilitate quick resolution of customer queries and issues.

What will make you successful.

• Completed Matric
• Excellent proficiency in English is essential.
• Minimum experience of 2-3 years in a contact center environment  
• Experience in working with High end/luxury/ premium or retail brands would have an added advantage.