Latest Recruitment at Broll

PURPOSE OF THE ROLE

• A successful Insurance Data Analyst will possess excellent technical and mathematical skills, to manipulate data and derive analyses. Most importantly the ideal candidate will possess a sense of inquisitiveness about data, and the ability not just to find patterns in data, but to also understand what they mean.
• You will work directly with our Personal Insurance lines of business, reporting into Head –Accident & Health – Sub Saharan Africa. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Use computer software to evaluate insurance policies to determine the risks for a policyholder and AIG.
• Understand the structure of insurance datasets and be able to analyse and manipulate Insurance data.
• Calculate persistency and loss ratios and other key performance indicators of the insurance portfolio.
• Understand, create, modify, and execute computer programs to extract, transform and summarize data, as input to derive analyses and reports.
• Review the quality of data, both in transactional detail and in aggregate, and correct errors.
• Understand and take ownership of our business processes, and recommend improvements in data management, error identification, quality control, process automation, or analytic techniques.
• Create clear and easy to understand reports. Present your analyses, ideas, progress and results to internal manager and colleagues.
• Write SQL scripts to provide accurate and timely system reports to clients, colleagues, management on an ongoing basis. Identify and correct discrepancies on such reports.
• Extract various marketing data from the data warehouse when required also using SQL scripts.
• Submit and follow-up on change requests to IT, including testing of such changes to ensure correct implementation.
• Automate current manual processes to ensure consistent and timely processing and reporting.
• Ensure timelines and service levels are maintained.
• Assist with administration of database and operating systems.
• Assist with the development and implementation of automated processes to replace the current manual marketing campaign set-up and associated operations.
• Assist with the development and implementation of automated reports.
• Carry out ad-hoc data extractions when necessary for reinsurers. reporting, analysis, and campaign purposes.
• Assist with warehousing of data in SQL server and engaging with Barnowl.
• Regular analysis and testing of data in QuickStart for consistency and accuracy, as well as assisting with the correction and prevention of inconsistencies found.
• Supplying Direct Marketing with leads/data/records for campaigns including post campaign business mix reporting, propensity to buy models and target market sets per product
• Cleaning data supplied by sponsors and using de-duping rules and requirements processes.
• Facilitating the process (from request to delivery) when reports are required from and run for business lines
• Overall MIS technical systems support to the Personal Insurance business.

QUALIFICATIONS & EXPERIENCE

• Graduate or bachelor’s degree with a major in Mathematics, Data Science, Statistics, Economics, Risk Management, Operational Research or related discipline, or equivalent professional experience.
• Fluency in English is required.
• Knowledge of Insurance Industry concepts and experience working in the Insurance Industry
• Practical experience in quantitative and qualitative data analysis, using tools such as SQL, Python, R or SAS.
• Technical background should include a working knowledge of MS Office applications (Word, Excel, Access, Powerpoint) and understanding of computer programming concepts.
• Other advantageous experience:
• Experience with large (>100,000 row) datasets or datasets of mixed quality.
• Data visualization software such as Tableau, Spotfire or COGNOS.
• Familiarity with Personal Insurance coverages and data
• Using VBA to automate tasks in Microsoft Office
• Ability to work independently and as part of a team.
• Strong verbal and written communications skills, listening and teamwork skills, and effective summarization skills.
• Detail-oriented technical aptitude with strong logical, problem solving, and decision-making skills.
• Excellent organization/planning skills and talent for managing many large and complex datasets.
• Aptitude in performing multiple tasks and dealing with changing deadline requirements. This includes knowing when to escalate issues. Maintains a focused, flexible, organized, and proactive manner.  
• Minimum 2-3 years working experience (minimum 1 year as a Business Analyst) preferably within the financial services environment.
• Practical experience on working with Salesforce.com.
• CRM Application Basic Salesforce.com configuration expertise.
• Any project management experience is a plus.
• Ability to generate reports using any Business Intelligence Tools.

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POSITION PURPOSE

• Responsible for the maintenance of the building. Completes preventive maintenance, installs new equipment, and assists with routine building maintenance. Completes work order records and files all related maintenance paperwork. Assists area staff as required, responds to the maintenance needs of different departments, and keeps management well informed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for effectively completing assigned maintenance duties.
• Continuously checks and inspects buildings to identify maintenance needs.
• Responds promptly and efficiently to tenant maintenance requirements.
• Responds promptly and efficiently to duties allocated to you by the building supervisor or regional building manager.
• Checks all main outer and inner doors (broken glass, open and close properly etc).
• Checks exterior of buildings and identify problem areas.
• Checks and replace lights inside ladies and gents toilets, foyers, passages, stairways, parking areas. Also checks external security lights.
• Checks all fittings in toilets (taps, basis, urinals etc).
• Checks all equipment such as air-conditioning plant, standby pumps, sump pump, water tanks, water feature equipment etc.
• Checks all fire equipment along with the building supervisor.
• Ensures that you are familiar with how the emergency equipment functions and what the emergency procedures are.
• Performs a visual check of the electrical distribution boards to ensure no loose wiring, etc.
• Performs repairs where necessary and if these cannot be repaired, advise building supervisor immediately.
• Identifies daily maintenance issues, communicates with the building supervisor and schedules the work for your attendance.
• Inspects equipment, checks operating condition, and logs repair needs.
• Follows all safety rules and procedures, and operates equipment in accordance with established safety policies and department procedures. Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate. Ensures that OSHA requirements are effectively implemented.

Assumes responsibility for tenant installations.

• Performs ad hoc quality control checks on tenant installations – during or on completion.
• Ensures premises are in satisfactory condition before the tenant moves in
• Along with the building manager assists tenants when they move into the premises
• Where necessary assists with the removal/relocation of partitioning

Assumes responsibility for establishing and maintaing effective relationships with tenants.

• Maintains regular contact with tenants.
• Reports all items to building supervisor especially if tenants have lodged complaints.
• Ensures that urgent matters are reported immediately and attended to immediately.

Assumes responsibility for maintaining related records.

• Tracks and records repair and maintenance results.
• Completes work orders, lists materials issued and used, and files paperwork with appropriate personnel.
• Updates equipment maintenance records as appropriate.
• Completes equipment and supply orders as assigned.

Assumes responsibility for establishing and maintaining effective working relationships with area staff and with management.

• Assists area staff as needed.
• Ensures that management is appropriately informed of area activities.
• Attends meetings as required.
• Meets the maintenance needs of different departments throughout the facility.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area and grounds are clean, secure, and well maintained.
• Completes special projects as assigned.
• Familiarises himself with emergency numbers and contractors details in order to assist the building manager or act up in his absence.

PERFORMANCE MEASUREMENTS

• Maintenance assignments are completed in accordance with established policies and procedures.
• Safety regulations are closely followed.
• Maintenance records, work orders, and department logs are accurate and up-to-date.
• Equipment is well maintained and in good operating condition. Preventive maintenance is performed as scheduled.
• Management is appropriately informed of area activities and of any significant problems.
• Good communication and coordination exist with area staff and departments.

QUALIFICATIONS, SKILLS & EXPERIENCE 

EDUCATION/CERTIFICATION:

• Matric - with additional training in maintenance and repair procedures.

REQUIRED KNOWLEDGE:

• Basic knowledge of maintenance functions and safety protocol.
• Able to read and follow blueprints.
• Must be computer literate 

EXPERIENCE REQUIRED:

• Minimum of two years of related maintenance experience.

SKILLS/ABILITIES:

• Able to work well independently.
• Attention to detail.
• Solid hand/eye coordination
   

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POSITION PURPOSE

• We are a leading commercial property company that specializes in the acquisition, sale, leasing, management, and fit out of commercial real estate assets. We are looking for a highly motivated and detail-oriented Legal Associate to join our legal team and assist in the review and management of lease documents and contracts as well as assist with certain administrative duties, as and when required, in order to actively contribute to and ensure the compliance and efficiencies of the division.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• The Legal Assistant will report to the Legal Manager and will be responsible for providing legal support to our commercial property team. The successful applicant will be primarily required to:
• Manage confidential information with sensitivity and integrity;
• Review and analyze lease documents and contracts in accordance with compliance criteria and Key Performance Indicators (KPIs);
• Timeously respond to client instructions and queries, as well as immediately remediate compliance errors;
• Track accuracy and rate of lease agreement submissions.
• Act as conduit between administrative support team and senior management, handling queries, disseminating instructions and process variations as required
• Collate data, develop and disseminate weekly reports for property transactions.
• Conduct legal research
• Maintaining accurate and organized files and documentation related to commercial property transactions and client contracts
• Assisting in the preparation and execution of various legal documents
• Liaising with client counterparts and other stakeholders as required
• Efficiently handle and respond to requests, correspondences and necessary communications on behalf of the legal division as and when required
• Stay up-to-date with changes to relevant legislation and regulations that may impact our business operations, communicating same to the team
• Handle ad hoc matters as and when required

MINIMUM QUALIFICATIONS AND SKILLS REQUIRED

• A diploma or degree in Paralegal Studies or a related legal field.
• 5 years post-qualification experience
• Willingness to learn.
• Strong knowledge of Commercial, Real Property and Contract Law in South Africa.
• Excellent organizational skills, with the ability to manage multiple projects and deadlines simultaneously.
• Display excellent supervisory and organizational skills.
• Very strong attention to detail and accuracy in document review.
• Excellent written and verbal communication skills, with the ability to communicate effectively with internal and external stakeholders.
• Excellent computer literacy, with particular proficiency in Microsoft Word being essential, with experience typing, reviewing, formatting and managing commercial contracts.
• Proficiency with Microsoft Excel.
• Demonstrates an understanding of legal terminology and processes.
• Demonstrates basic Mathematical ability.
• Ability to work effectively in a team environment as well as manage own responsibilities.
• Can manage office functions economically and efficiently, organize work and establish priorities.
• Maintain good interpersonal relations and communications with stakeholders across the Group.