Latest Vacancies at Motus Aftermarket Parts

Key Performance Indicators will include, but not limited to:

• Manage customer/counter sales and ensure that optimal customer potential is achieved.
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.  
• Receive inbound customer sales inquiries
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Dispatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

Requirements:

• Matric
• Minimum of 2 years’ experience in a sales parts environment.
• Extensive experience in a sales environment dealing with customer needs.
• Thorough knowledge of the geographical area of responsibility.
• Technical background would be an added advantage.
• Be a good team player
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Good planning and time management skills
• Clear criminal record

go to method of application »

REQUIREMENTS:                                                                                                                                        

• Have a national technical certificate at N3 level, matric or equivalent.
• Must be a qualified motor mechanic or automotive machinist and must have been certified by The Olifantsfontein Test Centre or equivalent institution.
• Must have actively performed his/her trade for at least 5 years.
• Must have had some experience in a warranty control environment.
• Must possess the skills to perform detailed component analysis.
• Must have a high computer literacy level.
• Must be capable of formulating cohesive technical reports as well as management reports.
• Have above average communication skills.
• Must be able to develop a very good working relationship with people.
• Clear criminal check

KNOWLEDGE, SKILLS AND ABILITIES:

• Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
• Focuses and guides self and team members in accomplishing work objectives.
• Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
• Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener
• Identifies and understands issues, problems, and opportunities; compares data from different sources

PERFORMANCE RESPONSIBILITIES:

• Building relationships and offering technical support to the branch customer base.
• Product analysis and compiling of technical reports.
• In house product inspection and quality control at branch level.
• Work closely with sales and marketing staff at our branches.
• Liaise with national technical manager and compile monthly reports.
• Gather market feedback with regards to product range expansion.
• Respond timeously to all alleged product failures reported by customers
• Analyse and report on all alleged product failures reported by customers
• Analyse and report on all products returned by customers alleged as being faulty
• Regularly visit the Automotive Engineering customers in conjunction with the Branch Manager
• Regularly report to the National Technical Manager on findings relating to possible product faults and failures
• Monthly report to the Branch Manager on activities.
• to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
• Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
• Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

go to method of application »

Key Performance Indicators will include, but not limited to:

• Manage customer sales and ensure that optimal customer potential is achieved
• Achieve the sales target set by the Sales/Branch Manager
• Plan, forecast and report on sales potentials by customer
• Report all competitor pricing and activities
• Report all customer information regarding delivery & account problems
• Build and strengthen customer relationships
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound inquiries
• Assist all other departments (Accounts, Despatch, Warehousing & Receiving) to ensure good co-operation withing the company does minimize customer queries

Requirements:

• Matric
• Minimum of 2 years experience in a sales parts environment
• Extensive experience in a sales environment within the automotive industry
• Be a good team player
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Good planning and time management skills
• Clear criminal record

go to method of application »

REQUIREMENTS:                                                                                                                                        

• Have a national technical certificate at N3 level, matric or equivalent.
• Must be a qualified motor mechanic or automotive machinist and must have been certified by The Olifantsfontein Test Centre or equivalent institution.
• Must have actively performed his/her trade for at least 5 years.
• Must have had some experience in a warranty control environment.
• Must possess the skills to perform detailed component analysis.
• Must have a high computer literacy level.
• Must be capable of formulating cohesive technical reports as well as management reports.
• Have above average communication skills.
• Must be able to develop a very good working relationship with people.
• Clear criminal check

KNOWLEDGE, SKILLS AND ABILITIES:

• Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
• Focuses and guides self and team members in accomplishing work objectives.
• Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
• Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener
• Identifies and understands issues, problems, and opportunities; compares data from different sources

PERFORMANCE RESPONSIBILITIES:

• Building relationships and offering technical support to the branch customer base.
• Product analysis and compiling of technical reports.
• In house product inspection and quality control at branch level.
• Work closely with sales and marketing staff at our branches.
• Liaise with national technical manager and compile monthly reports.
• Gather market feedback with regards to product range expansion.
• Respond timeously to all alleged product failures reported by customers
• Analyse and report on all alleged product failures reported by customers
• Analyse and report on all products returned by customers alleged as being faulty
• Regularly visit the Automotive Engineering customers in conjunction with the Branch Manager
• Regularly report to the National Technical Manager on findings relating to possible product faults and failures
• Monthly report to the Branch Manager on activities to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
• Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
• Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
   

go to method of application »

Key Performance Indicators will include, but not limited to:

• Manage customer/counter sales and ensure that optimal customer potential is achieved.
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Plan, forecast and report on sales potentials by customer.
• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.  
• Receive inbound customer sales inquiries
• Provide quotations, product and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Dispatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

Requirements:

• Matric
• Minimum of 2 years’ experience in a sales parts environment.
• Extensive experience in a sales environment dealing with customer needs.
• Thorough knowledge of the geographical area of responsibility.
• Technical background would be an added advantage.
• Be a good team player
• Some business acumen, understanding the costs and breakeven scenarios of customer service delivery
• Should be able to carry out his/her responsibilities with little supervision
• Good planning and time management skills
• Clear criminal record

go to method of application »

Requirements: 

• Matric  
• Previous work experience as a Barista or Waiter/Waitress 
• Hands-on experience with brewing equipment 
• Knowledge of sanitation regulations 
• Flexibility to work various shifts 
• Basic math skills 
• Ability to gauge customers’ preferences 
• Excellent communication skills 
• Good with numbers & calculations 
• Organised, accurate and professional 
• Able to work under pressure 
• Clear ITC & Criminal record   

Key Performance Indicators includes, but not limited to:  

• Greet customers/employees as they enter 
• Give customers drink menus and answer their questions regarding ingredients 
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) 
• Prepare beverages following recipes 
• Serve beverages and prepared food, like cookies, pastries and muffins 
• Receive and process payments  
• Keep the bar area clean 
• Maintain stock of clean mugs and plates 
• Check if brewing equipment operates properly and report any maintenance needs 
• Comply with health and safety regulations 

go to method of application »

 Requirements

• Matric 
• Tertiary business qualification- Desirable
• Minimum of 10 years’ experience in automotive aftermarket industry.
• Extensive experience in a Branch/Sales/Warehouse Manager role - preferably in the automotive industry or related business.
• Should have sound experience in and an extensive knowledge of the business and industry.
• Leadership qualities
• Must have a good understanding of all the legislation, example the Labour Relations Act, the Basic Condition of Employment act, the Employment Equity Act, etc Firm grasp of administration and internal controls.
• Business acumen, human resource management, financial management, business management, communication, strategic management and implementation, strategic customer relationship management, leadership, and business risk management.
• Must have a good understanding of asset management, financial knowledge and have a “hands on” operating style.
• Computer literate.
• Good knowledge of the automotive aftermarket parts industry with particular emphasis on the region.
• Align the branch with the group strategies.
• Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner. 
• Ability to work with management effectively and cooperatively above and below.
• Clear criminal record

Key Performance Indicators includes, but not limited to:

Human Resource Management:

• Manage, motivate, recruit, train and develop staff according to company policies and employment laws and ensure relevant HR procedures are followed.
• Must have good understanding of all labour legislation i.e., the Labour Relations Act, the Basic Condition of Employment Act, and the Employment Equity Act, etc.
• Must show strong ability to work with superiors, piers, and staff

Sales and Marketing:

• Plan, forecast and report on revenue, costs and business performance, according to company requirements.
• Sales oriented and goal driven with a proven track record of running a profitable business.
• Plan and implement marketing, sales, and promotional activities.
• Manage selling and customer service activities and staff competence in the branch, so as to optimize and sustain sales performance, profitability and customer satisfaction.
• Manage costs and overheads and all factors affecting the profitable performance of the branch.
• Liaise with and utilize support from suppliers and other business partners as required.
• Nurture existing customer relationships.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the region.
• Adopt key account management to ensure that high performing accounts in the region are given the necessary priority to ensure a sustainable relationship.
• Support staff in designing and implementing new sales and marketing strategies and processes.
• Work closely with the marketing team to leverage existing and new relationships to the mutual benefit of all stakeholders.
• Should possess a sound knowledge and understanding of the company’s products.
• Must have a good working knowledge of procurement processes.

Customer Services: 

• Provide assistance and advice to customers utilising the organisation’s products, services and resources.
• Communicate courteously with customers by means of telephone, e-mail and in person.
• Investigate and solve customer problems.
• Keep accurate record of discussions and correspondence with customers.
• Develop customer service policies and standards for the branch, in line with company standards and procedures.

Administrative duties:

• Should have firm grasp of administration and internal controls.
• Strongly computer literate.
• Generate and prepare monthly reports concerning the activities of the branch.
• Prepare budgets and forecast.

Logistics:

• Ensure supplies of services and parts to customers in the region meet agreed parameters.
• Supplier and product feedback.
• Attend to correspondence addressed to this position timely, effectively, and efficiently.

Management:

• Provide leadership and guidance to direct reports.
• Perform employee reviews.
• Monitor branch costs and expenditures and reconcile as required.
• Manage programs to ensure timely delivery of objectives
• Define branch goals and objectives along with methods and measurements to achieve such goals.

 You are also able: 

• Give attention to detail, are systematic in your approach and possess the ability to think outside the “box”.
• To grasp issues thrust upon you and can come up with solutions which meet the expectations of the executive and shareholders.
• Understand the concept of sound asset management, have financial knowledge and a “hands on” operating style.
• Manage a profitable business.
• Problem solve and have analytical skills

go to method of application »

Requirements:

• Grade 12, Literacy and Numeracy equivalent
• At least 3 Years in a warehouse and or logistics environment- Desirable
• Spares/Motor/Engine parts knowledge, warehouse systems and procedures
• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Physically fit
• Honest and show integrity
• Clear criminal record

Key Performance Indicators includes, but not limited to:

Binning:

• Ensure the binning of incoming merchandise and the replenishment of inventory from bulk to pick locations is performed as per standard operating procedures and requirements
• Ensure new products are allocated with bin location numbers in the correct warehouse area
• Ensure bins are updated and stock allocated to new bin locations are reported to you superior and updated
• Assist in replenishment functions
• Ensure all incoming goods are received and checked as per company standards

Picking:

• Ensure picking of customer and branch orders are being picked timorously to meet order cut off times
• Ensure picking from bulk locations are only done as alternative bin when stock is depleted and not replenished in the picking phase or when picking bulk orders to prevent the breakage of pack sizes
• Carry out all reasonable and lawful instruction relating to work given to you by your superior
• Follow all relevant procedures to increase efficient customer satisfaction
• Assist in stock take procedures
• Ensure housekeeping is done daily
• Ensure double checks are done to maintain high levels of customer satisfaction and to prevent loss of inventory
• Ensure set standard operational targets are achieved consistently

Scanner Control:

• Issue scanners to all operators daily.
• Book out scanners on the electronic app.
• Receive scanners back from operators, inspect scanner for damage and book back into stock on the electronic app.
• Report any damage to the supervisor
• Complete the daily scanner issue spreadsheet