Latest Vacancies at South African Human Rights Commission

Job Purpose

To provide overall administrative support to the provincial office and to offer secretarial services to the Provincial Manager in order to ensure the effective and proper functioning of the provincial office

Key Responsibilities

Perform and manage administrative duties professionally, for the provincial office:

• Maintain an efficient filing and document control system for the provincial office
• Ensure effective and timeous minutes are recorded and distributed for the relevant meetings
• Manage any service related calls, and address, refer and track them appropriately.
• Assist with the preparation of documentation packs prior to meetings
• General typing as may be requested.
• Manage and book the scheduling of travel arrangements including flights, hotel bookings, visas transfers and requisitions. Ensure that documentation is sent to finance for payment

Perform effective Meeting management:

• Prepare the meeting agendas and circulate them to the required people
• Attend to the arrangements for meetings that the provincial office may be hosting- including venues, catering, and travel requirements as required
• Take minutes of meetings and distribute them as appropriate.
• Provide support and perform any task as may be required to facilitate the hosting of events by the provincial office

Providing a general secretarial service to the PM:

• Answer all telephone calls courteously and with speed, performing screening where necessary
• Receive visitors/members of the public/stakeholders who attend the office for a meeting with the PM
• Send emails on behalf of the PM as directed
• Maintain a database of all stakeholders/ individuals and their contact details that the provincial office may require
• Liaise with external stakeholders as required for information and planning
• Manage and prioritise all correspondence timeously, finalise memos and letters before signature by the PM/
• Prepare and manage letters and other relevant communication on behalf of the PM
• Maintain an effective and efficient system for the recording of all incoming/outgoing correspondence from the PM
• Maintain an efficient filing and document control system for the PM
• Control the diary and engagements for the PM and arrange appointments for the PM, both internally and externally

Document Management and HR Administration Support:

• Manage the organization of the entire recruitment process for positions in the province, and send the finalized details to the HR officer at Head Office
• Provide relevant HR administration support services including facilitating the processing of leave applications
• Provide records management support services to the Provincial Office.

Procurement and Asset Management Support:

• Gather quotes for the procurement of goods for the provincial office; prepare relevant requisitions for the PM and once signed to forward them to the Procurement Officer at Head Office
• Perform effective fleet management for the vehicles in the province, including license discs, services, log book and petrol slip management and to alert the PM of any matters that may require attention.
• Prepare the update of the provincial asset register for the PM and forward to the Senior Admin Officer at Head office
• Conduct annual stationery stock take and prepare a detailed report for PM for submission to Head Office

Health and Safety Management Support

• Conduct monthly Health and Safety inspections, identifying risks and hazards and prepare the report for the PM
• Ensure effective building management through payment of utility bills and alerting the PM as needs arise
• Manage the contracts for the facilities of the province such as printers, plant contracts and advise PM on need for review of any contracts if necessary.

Inherent requirements of the Post

Skills/ Knowledge/ Behaviour:​​​​​​​

Key competencies​​​​​​​

• Secretarial skills
• Administrative skills
• Typing skills
• Interpersonal skills
• Time management
• Team player
• Good written and verbal communication skills
• Good computer literacy and web knowledge
• Minute taking
• Flow-centric knowledge
• Honesty and integrity
• Client orientation and customer focus
• Problem solving and analysis
• Attention to detail
• Planning and organizing ​​​​​​​

Knowledge and education

• Administration / Secretarial Diploma/ B. Admin
• Human resources management knowledge
• Human Rights knowledge
• Supply chain management knowledge

​​​​​​​Experience

• 5 years relevant experience

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Job Purpose

• Brief statement outlining the overall purpose/reason for existence of the post (one or two sentences).
• To lead, direct and ensure the provision of an effective legal service in the protection of human rights.
• This includes the provision of an advisory service to the Commission on human rights complaints by
• setting the direction, standards, and ensuring inter-programme collaboration management.

Key Responsibilities

Activity Description

• Provide leadership, direction, advice and support to the Legal Commission. Services Unit
• Lead and manage the unit's participation in the development of the Strategic and Annual Performance Plan (APP) of the
•  Manage the development of the operational plan for the unit in line with the strategic and annual performance plan of the Commission.
• Manage, monitor, evaluate and report on the implementation of the unit's operational plan, taking corrective actions where necessary.
• Manage the unit's budget in line with requirements.
• Oversee and manage human resources within the unit in an efficient and effective manner.
• Ensure good governance within the unit in line with relevant legislation, regulations and policies.
• Manage and ensure compliance with asset management and IT policies and procedures.
• Manage the performance of all direct reports.
• Monitor and ensure the effective coordination of with good practice.national legal projects. 
• Ensure the development of the complaints handling and investigation processes, procedures and manuals in accordance

Ensure the effective development, coordination and completion of all training programmes (including complaints handling and litigation).

• Monitor the impact of such training programmes and recommend improvements where necessary.
• List major activities and contribution to the organisation for which this post is held accountable
• Provide advice and support on litigation and investigation challenges and strategies to Provincial offices and relevant stakeholders as required.
• Monitor the uniform application of the complaints handling and investigation processes across the provincial offices and recommend improvements where required.
• Overall responsibility for the development of reporting templates and the consolidation of monthly, quarterly and annual reports submitted by provincial offices.

External stakeholder relationship management

• Stimulate, encourage and facilitate partnerships between the SAHRC and external role players.
• Develop and continuously review policy and processes to guide
• any approaches to law firms to conduct pro-bono work.
• Manage Volunteers.
• Attend seminars and conferences in order to stay abreast of sector changes. Share knowledge and lessons with provincial teams.

Manage complaints 

• Develop/ Review and monitor implementation of complaints handling procedures and practices.
• Oversee and monitor the implementation of statistical reporting and flow centric case management registration and workflow systems.
• Ensure appropriate complaints records and reports are kept at all times and dissemination to the relevant channels.
• Monitor and ensure effective analysis and reporting of trends and patterns on human rights violations and complaints.
• Develop and manage a system to monitor and track the implementation of recommendations to resolve complaints.
• Oversee and ensure the effective functioning of the legal services call center.
• Ensure that all complaints received are effectively distributed to relevant provincial offices for further investigation.

Manage the provision 

• Provide in-house legal opinion and advice as required. of in-house legal service. 
• Provide litigation services on in-house legal matters as required.
• Liaise with legal practitioners, both internal and external, in respect of litigation.
• Ensure compliance with relevant policies and procedures.

Inherent requirements of the Post

Skills/ Knowledge/ Behaviour:

Key competencies

• Financial management
• Strategic capability and leadership
• Programme and project Management
• Problem solving and analysis
• People management and empowerment
• Knowledge management
• Change management
• Service delivery innovation
• Honesty and integrity
• Client orientation and customer focus
• Analytical thinking
• Conflict resolution skills
• Stakeholder management and liaison, interpersonal relations

Knowledge and education 

• An LLM degree or a relevant legal qualification with specialisation in human rights law
• Right of appearance in the High Court with proven litigation experience of at least 5 (five) years
• Knowledge of human rights Law and complaints handling an added advantage
• Knowledge of PFMA

Should be able to:

• link various related components of performance monitoring and evaluation together (for example, the
• inputs, processes, activities, outputs, outcomes, and impacts that constitute projects, programmes, and services), to form an integrated whole or system;
• set up & manage the PMER system for their Programme, including the ability to -
• identify performance information requirements;
• design performance reports (including systemreports) to provide high quality performanceinformation for all reportable areas under their control;
• design performance measurements & scores;
• analyse, interpret & evaluate performance reports;
• communicate performance information effectively;
• produce the performance results to the standard, & within the timeframes required.

Applied understanding of:

• the statutory and regulatory requirements regarding performance monitoring, evaluation & reporting, including: Section 38(1)(a)(i) & (b) Section 40(3) (a) of the PFMA, & National Treasury Regulation 5.3.1 forConstitutional Institutions; 
• Government Guide to the Outcomes Approach (2010);
• Framework for Managing Programme Performance Information (National Treasury, 2007);
• New Framework for Strategic Plans & Annual Performance Plans (National Treasury, 2010);
• Statistics SA Statistical Quality Assessment Framework (2008);
• National Archiving & Records Service of South Africa Standards for Records Management (NARSSA, 2007).

Understand the electronic system/s used in their area of responsibility, in order to:

• ensure the quality of the data;
• set access levels & authorise data corrections;
• maintain the integrity of the system; and
• identify/specify required system design changes to match the operational process & reporting requirements.

Experience 

•  Admission as an Attorney in terms of section 15 of the (Please list all relevant experience required Attorneys Act No. 53 of 1979 or admission as an Advocate in for the post) terms of section 3 of the Admissions of Advocates Act No. 74 of 1979 with a minimum of 7 (seven) years’ appropriate post- admission experience with 5 (five) years’ management experience preferably in a public institution

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Job Purpose

The purpose of this role is to manage the external communications function for the SAHRC

Key Responsibilities

External communications management support

• Develop/ Contribute towards the development of an external communications strategy and plan for the SAHRC.
• Develop/ Contribute towards the development and implementation of an external communications policy and protocols for the SAHRC.
• Provide media monitoring services for the SAHRC
• Prepare/ Quality assure content for publication on relevant external communications channels.
• Conduct research/ investigations and prepare papers as inputs into broader external communications engagements.
• Design, develop and release media statements, opinion pieces and letters to the editor as may be required.
• Manage/ contribute towards the management of media and public relations (including building relevant networks).
• Provide events management support (including preparing inputs etc ahead of relevant events)
• Provide technical advice to the Commissioners and staff of the SAHRC in relation to external communications.

External communications infrastructure management

• Develop the SAHRC’s external communications channels.
• Maintain/ Manage the SAHRC’s external communications channels and networks including the SAHRC’s website.
• Manage the social media infrastructure and tools

Key competencies

• Editorial ability
• Problem solving and analysis
• Public Relations ability and knowledge
• Communications and communications management skills
• Communication skills (including written and oral communication)
• Media relations
• Honesty and integrity
• Client orientation and customer focus
• Stakeholder relations management

Knowledge and education

• Public Relations / Journalism Diploma or Degree
• Knowledge and understanding of communications processes, mechanisms and tools
• Knowledge and understanding of relevant legislation and regulations that govern communications
• Knowledge and understanding of relevant protocols
• Knowledge of human rights context and issues

​​​​​​​Experience

• 3 – 5 years relevant experience

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Job Purpose

The purpose of this role is to assist the accounting officer (CEO) with risk management organisation-wide. This entailsfacilitation ofrisk identification,risks assessments, and risk mitigation. The Chief Risk Officershould ensure that risk treatment plans are implemented and the overall acceptable risk tolerant levels are maintained

Qualification

• University degree in commerce and / or accounting, auditing and risk management (Ideally also MBA, CIA, CA). Note that, a CRO could be someone who possesses expertise in the industry in which the Institution operates, and must possess comprehensive knowledge of traditional risk management principles and practices

Experience

• Risk management experience (minimum of three years) including the ability to identify new risks facing the institution withsignificant management responsibilities;
• Experience in the rollout of a risk management methodology; and
• Experience in strategic and business planning and experience in tools and techniquesfor the evaluation and presentation and maintenance of strategic and operational risks workshops and interviews.

Capabilities

• strategically in order to monitor and support Line Management on matters of significance to the Institution as a whole; The ability to think
• Excellent verbal, written and facilitation skills along with well developed presentation skills; 
• The ability to organise and motivate others, some of whom may be in more senior positions. 
• This includes the ability to chair and run meetings; 
• The ability to effectively interpret and aggregate significant amounts of data and information and distil it to key points in order to assist Senior Management to fully appreciate their risks; 
• The ability to build effective relationships with other risk management performing functions, such as the functions concerned with disaster management, business continuity, health and safety, insurance, compliance, fraud prevention and the like; 
• The energy and drive to generate value for the Institution through the risk management function;
• Good computer skills and ability to use risk management software; and 
• Strong managerial skills to effectively run a risk management unit

Knowledge

• Good understanding / knowledge of governance practices, internal control systems and ability to monitor risk management activities / programmes (and implementation thereof);
• Knowledge of corporate governance requirements;
• Internal audit and assurance practices;
• Enterprise risk management concepts, frameworks and metho; and
• ·Awareness of risk finance and risk control concepts.

Behaviours

• Energetic and self driven;
• Results / Output / deadline driven;
• Leadership
•  Team orientated
• Change orientated
• Decision maker;
• Assertive, self confident;
• Presentable, professional and confident;
• Good interpersonal skills; and
• Good communicator.

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JOB PURPOSE

• The South African Human Rights Commission seeks independent suitably qualified person with knowledge of financial accounting, internal audit, risk management, human rights legislation, PFMA and information technology to serve on the Risk Management Committee.

REQUIREMENTS:

• A post graduate degree in Risk Management and/or Accounting, Auditing and Risk Management (ideally also MBA, CIA, CA.
• A member of the Institute of Risk Management, experience in public sector and chapter 9 institutions. Minimum 5 years’ experience

TERMS OF OFFICE AND REMUNERATION:

• This appointment is for a period of three (3) years but may be subject to renewals at the discretion of the South African Human Rights Commission.
• The appointment will be supported by a terms ofreference and contract.
• Remuneration will be paid in accordance with Treasury Regulation 20.2.2

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Job Purpose

To ensure the proper and effective recording of all information/data in the provincial office and to assist the provincial office with the compilation of reports.

Key Responsibilities

Flow Centric Management

• Capture new complaints on the flow-centric system and update the complaints thereof.
• Capture all “once-off” enquiries on the flow-centric system
• Manage and monitor complaints on the flow-centric system and ensures that the Senior Legal Officer and Provincial Manager are made aware of these.
• Ensure that information entered onto the system is statistically accurate.
• Manage the complaints as and when is required to do so and also assist in terms of filing complaints.
• Communicate with complainants in terms of any outstanding information required for purposes of flow-centric data capturing and encourage better usage of the system by the provincial LSP staff.
• Capture all statistical information with regards to human rights advocacy and awareness raising interventions e.g. number of workshops conducted etc.

Ensure that proper and effective mechanisms are in place to enable the provincial office to access information/ data at any time.

• Manage and maintain effective mechanisms for recording of all information/data that would ensure easy accessibility, especially so in the event that the electronic system/s may not be working.
• Ensure that all information recorded (manually) is accurate.
• To put in place mechanisms for the recording of information/data that the Flow-centric system may not necessarily make provision for.

Documentation and Reporting

• Provide relevant information/ data from the system (and/or other recording mechanism) upon request
• Assist with statistical analysis of the provinces complaints management and handling as well as with the provinces advocacy and awareness raising interventions
• Collate and submit reports on precedents of findings in the province (listing the type of matter dealt with and providing a summary of the outcome of the case)
• Under the guidance of the PM, SLO and HRAO, assist with the compilation of regular statistical and analytical/substantive reports on cases and advocacy work
• Provide administrative assistance to the administrative clerk and the rest of the provincial office to ensure effective and efficient records and information management.
• To assist with the management and diarizing of files.

Requirement

Key competencies​​​​​​​

• Program and project Management
• Problem solving and analysis
• People management and empowerment
• Communication
• Service delivery innovation
• Honesty and integrity
• Client orientation and customer focus
• Training ability
• Writing skills
• Intermediate or advanced computer skills

Knowledge and education

• Paralegal Diploma
• Statistical analysis
• Knowledge in legal secretary will be an added advantage.
• Understanding and knowledge of relevant processes and systems
• Records and information management

Experience

• 2 – 3 years relevant experience/
• Legal field / records management/ data capturer