Jobs at Vodafone Global Enterprise

Role purpose:

• The Lead Digital Product owner: SME and Soho  is accountable for the E2E strategy and execution of the SME and Soho digital roadmap which informs and transforms how we acquire, cross and upsell, retain, engage and service this segment, across the Vodacom ecosystem. 
• We know the significant contribution SMME’s make to the economy and the important role these businesses play in the sustainability of our country and continent.  This role, together with digital and tech colleagues in VSA, Group and Vodafone Group will help shape our B2B ecommerce programme and connect our digital platform estate in one SME platform by ensuring the correct roadmap is in place, requirements are properly articulated and budgets supporting the build and run are provisioned for. The scope includes digital platforms or capabilities used by F2F channels to ensure a seamless experience across all touchpoints.
• The successful candidate is a commercially savvy, entrepreneurial thinker and a self-starter. They must be able to work well independently and as part of a team, often external or global, to deliver against the strategy. Since this is a relatively “new” area, they must be able to navigate ambiguity and be comfortable with complexity. Experience in digital product management is essential.

Your responsibilities will include:

• E2E ownership and prioritisation of Digital Roadmap for SME and Soho segment
• Adoption of customers onto respective owned and shared platform(s) 
• Expand platform ecosystem in collaboration with product and partnerships team
• Increased product penetration of SME and Soho base through digital first approach
• Manage cross-functional teams (where required) to deliver new or enhance existing platform propositions

The ideal candidate for this role will have:

Technical / Professional Qualifications:

• Matric
• 3 Year Business or Marketing Degree or related industry
• 5 Years of Experience in Digital product management in a leadership role 

Core competencies, knowledge, and experience:

• Effective Communication and stakeholder management. Must have the ability to influence and challenge decisions
• Business Acumen
• Analytical Thinking and Problem Solving
• Solid understanding of digital platforms to challenge and/or optimise output when required to drive high quality execution and improve business efficiency
• Proven track record growing a digital platform/capability in at least one area: Content, e-commerce, self-service adoption, data enablement, automation

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Role purpose:

• To support business and drive growth and profitability through advanced analytics and insights
• To monitor product performance, and support product development and product enhancements through advanced analytics and insights
• To highlight process inefficiencies through advanced analytics and insights
• To make data driven adjustments through monitoring and driving insight that enable models that improve risk and create efficiencies
• To ensure reporting processes are optimised, through scripting and automation
• To partner with Big Data and IT in the customer 360 data models and analytic tools

Your responsibilities will include:

Financial Reporting & Capital Management

• Monthly and annual liability valuations are required across the life and non-life portfolios, including typical IBNR and DCF techniques for the valuation of actuarial liabilities under IFRS 17. Monthly and annual regulatory reporting and board reporting. The candidate will also be responsible for the development and maintenance of all valuation models in the valuation software.

Product Development

• The candidate will assist with pricing and product development of all life and non-life products in a competitive, profitable and sustainable manner, working closely with Vodacom’s chosen partners. Regular competitor analysis is required to ensure products remain competitive.  

Data Analytics and Experience Investigations

• Detailed analytics at customer, channel and product level is required to drive performance, product development, to prioritize strategic roadmap (developments), and to serve as an input in valuation assumption setting.

The ideal candidate for this role will have:
Technical / Professional Qualifications:

• Bachelor degree in Computer Science, Technology, Engineering, Mathematical Sciences or related field
• Comfortable working with Agile as part of a high-performance diverse team across three geographies
• Expertise in SQL skills including experience querying large, complex data sets
• Skillset: R, Python, SQL

Core competencies, knowledge, and experience:

• Excellent analytical skills and problem solving ability
• Experience of working on data modelling projects
• 2-4 years-experience required
• Experience in working in visualisation tools like Qlik Sense or PowerBI
• Experience of working with and presenting to stakeholders with excellent oral and written communication skills
• Capable of working under pressure, with stakeholders across many disciplines

Closing date for Applications: 28 August 2023