Jobs at iKhokha

Job Description

• Are you looking for an opportunity to get exposure to the exciting field of Fintech with a growing, nationally recognised brand? Our Logistics Team has a spot available for a Logistics Specialist to join our Tribe in Durban. 

So, what will you do? 

As a Logistics Specialist at iKhokha, your role will be dynamic and hands-on. You'll: 

• Execute daily logistics tasks like stock counts, dispatching, and ensuring goods received from suppliers are accurately stored. 
• Manage internal stock transfers, pick and pack orders, and ensure smooth dispatch processes. 
• Get hands-on with card readers by assisting with key loading and customization to meet our customers' needs. 

In addition to the above, you will: 

Inbound Operations

• Physical receipt and system processing of stock received from suppliers.
• Physical receipt and processing of customer returns on the warehouse management system.
• Key loading and customising card readers.

Outbound Operations

• Ensure timely order processing.
• Picking and packing as per order details received.
• Quality inspection and testing of devices before packing.
• Responsible for the day-to-day dispatch of orders.
• Packaging to ensure that the correct devices and quantities are dispatched.
• Delivery expediting.

Inventory Management

• Execute monthly stock counts.
• Perform weekly cycle counts in conjunction.
• Execute and report all stock movements.
• Ensure that stock is in the correct locations.
• Ensure that storage and dispatch rooms are always clean and in order.
• Process stock transfer orders to remote locations.

Clerical

• Data capturing.
• Communicating with service providers.
• Resolving queries.

Qualifications

• Matric
• Higher Certificate in Logistics Management or a related field (NQF Level 5)

Deal Breakers: 

• A minimum of 2 years of working experience in a similar or administrative role.
• Computer skills, Excel, MS Word, MS Office.
• Inventory Management.
• Basic logistics principles.
• Knowledge of POS device control and management would be favourable but is not a prerequisite. 

In addition to the above, the experience in the following technologies, domains and best practices will make you a frontrunner for the role:

• Critical thinking and analytical ability.
• Problem-solving.
• Communication and collaborative skills.
• Coordination and time management.

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

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Job Description

• At iKhokha, we’re on a mission to power small business, and as our Store Operations Co‑ordinator, you’ll help ensure our stores have everything they need to succeed.
• If you thrive in fast‑moving environments and love turning operational chaos into clarity, this is your moment.

So, what will you do? 

• You will act as support to the National Store Operations Manager and overall Stores team.
• Your focus is administerial support, and 2nd point of contact in co-ordinating with both internal and external stakeholders on behalf of the iK Stores Channel.
• You are required to offer efficiencies in upstream escalations from store staff, management of financial budgeting elements, logistics processes for stores and oversight of overall stores policies and procedures as well as ad hoc administrational duties.

In addition to the above, you will: 

• Assist with driving the sales, forecasting and reporting on targets within the stores structure.
• Read and report back on staff productivity in field, using the designated tool.
• Facilitate distributing activation elements, along with management of costs associated to these.
• Conduct frequent and consistent sales reporting.
• Assist with maintaining and improving efficiencies in store processes.
• Assist with providing stores with visibility on their designated performance metrics.
• Commission reporting.
• Ensure that stock shortages are escalated through to the relevant channels early and effectively.
• Assist with keeping stores updated on logistics and finance processes as well as facilitate communication between iKhokha stores and the logistics and finance departments.
• Stock level reporting disciplines to stores should there be stock shortages.
• Assist with communicating new device rollout updates.
• Assist with new product listings for stores. 
• Deliver insights to management and propose improvements to better manage stock availability.
• Assist with ensuring Stock Management process is adhered to as per the Store SOPs.
• Monitor balance of stock for the regions to maximise business opportunities for each store.
• Develop new ways to detect, monitor and manage stock throughout the region with logistics and Ram for all regions.
• Assist with co-ordination of Store staff training by communicating with both store staff and stakeholders involved.
• Ensure that a high standard of administration is maintained across the channel.
• Ensure that all stores operate within the company’s corporate governance.
• Facilitate the consolidation of store admin requirements from stores.
• Management of store assets through an asset tracker.
• Facilitate the loading of relevant store assets to the designated company insurance.
• Facilitate vendor/supplier payments linked to the store network.
• Provide insights and visibility to company based stakeholders as and when required.
• Oversight of store reporting.
• Foster strong and trustworthy relationships with Store Managers and employees nationally. 
• Liaise with Store Agents to drive promotional activity, competitions, and incentives to support iK sales.
• Provide daily reporting through the use of the companies chosen agent productivity platform.
• Monitor vacancy ratios per store against designated headcount.
• Reporting on profitability metrics per store.
• Assist in driving the discipline of logging required activity on the chosen system.

Qualifications

• Matric
• University degree/ National Diploma in Marketing, Sales, Administration or similar (advantageous)

Deal Breakers: 

Minimum 2 years’ experience in retail administerial position, sales operations, retail sales, or retail supervisory role with the following:

• A clear understanding of retail or sales operations.
• Ability to analyse and compile sales reports.
• Commercial sense and process management.
• Ability to build and maintain relationships as well as analytical or numerical skills.
• Basic understanding of retail/ store processes as well as ability to interpret CRM data. 
• Experience with commission reporting and calculations as well as financial budgeting.

In addition to the above, the experience in the following technologies, domains and best practices will make you a frontrunner for the role:

• FMCG experience.
• Organizational and planning ability. 
• Solutions oriented and excellent team-worker.
• Computer literate with knowledge of all Microsoft Office applications and proficiency using Excel and PowerPoint.

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 

go to method of application »

Job Description

• Are you the AWS SysOps Engineer who can turn chaos into stability and complexity into elegant solutions?
• Join us in designing and maintaining cloud environments that never skip a beat.

So, what will you do? 

• You will be responsible for managing resources such as Server instances (EC2) and Databases (RDS/MySQL) as well as managing security including IAM, GuardDuty, AWS Inspector, AWS Detective, Network Access Control within the AWS Cloud environment.
• You will also be responsible for server setup and administration, system monitoring, ensuring systems are operational as well as ensuring system stability and uptime.
• Your role will also entail ensuring that industry standards and best practices are followed.

In addition to the above, you will: 

• Manage Resources (Server instances (EC2), Databases (RDS/MySQL), Access Control (IAM)) within the AWS Cloud environment.
• Ensure minimum downtime, incident response, root cause analysis and problem solving.
• Configure and manage Linux server instances, make sure all platforms are up to date. Automate as much as possible using AWS System Manager and AWS Inspector.
• Implement continuous monitoring of security events using AWS CloudTrail, AWS Config, and AWS GuardDuty, ensuring timely detection and response to security incidents.
• Perform regular backups using AWS backup service for RDS, EC2 an DynamoDB. Use S3 versioning for objects stored in S3.
• Address and resolve development support tickets that have been logged.
• Ensure all services running on AWS are secure using AWS security best practices.
• Participate in design reviews.

Qualifications

At least one of the following Cloud Certifications (administrator or associate level), such as:

• AWS: AWS Certified SysOps Administrator – Associate or AWS Certified Solutions Architect – Associate
• Azure: Microsoft Certified: Azure Administrator Associate
• Google Cloud: Google Cloud Certified Associate Cloud Engineer

Additional relevant certifications (advantageous):

• CompTIA Security+
• Red Hat Certified System Administrator (RHCSA)

Deal Breakers: 

• 3+ years of experience as a SysOps Engineer or in a similar role (e.g., Cloud Engineer, System Administrator) as well as experience in the following:
• In-depth knowledge of managing Linux-based systems - comfortable in a bash shell terminal.
• Solid knowledge of networking concepts including CIDR and subnet configuration.
• Experience in cloud security configuration and monitoring.
• Basic to intermediate scripting in a language such as Bash / Python as well as basic to intermediate SQL skills.
• Experience working in a cloud-based environment as well as Cyber Security.
• Experience with infrastructure-as-code tools like AWS CloudFormation, Terraform, Pulumi.

In addition to the above, the experience in the following technologies, domains and best practices will make you a frontrunner for the role:

• PCI DSS experience
• Docker
• Virtualization
• MySQL/Postgres
• NoSQL
• Cloud Functions
• Datadog/Dynatrace

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.